2/5 N.M S. 1 year ago on Google
Very
underwhelming
„Dome“
experience.
It
started
off
when
our
friends
tried
to
reserve
the
dome.
Either
they
weren’t
able
to
reserve,
or
they
needed
to
discuss
it
with
the
manager
or,
the
system
wasn’t
working.
They
told
them
they
would
be
calling
them
back
to
give
out
more
information
regarding
the
reservation.
But
they
never
did.
My
friends
had
to
actively
stay
in
touch
with
them.
And
by
the
time
they
found
someone
who
was
responsible
for
reserving
the
Dome,
the
favourable
date
was
taken.
And
so
some
friends
couldn’t
make
it
and
we
had
to
find
an
alternative
day.
Mind
you,
we
also
had
to
choose
which
Menu
and
items
a
la
carte
we
wanted
beforehand,
so
they
could
prepare
it
for
us
and
time
manage
everything
better.
The
min.
Expense
was
1500€
for
the
whole
table.
The
experience
on
the
day
was
just
so
confusing
and
disappointing.
The
food
was
delicious
and
filling.
And
that
is
one
reason
for
a
star.
The
menu
was
very
confusing
and
we
had
lots
of
question.
The
poor
server
had
to
apologised
a
lot
and
we
had
lots
of
clarifications
that
evening.
Eventually
they
admitted
that
they
were
also
confused
about
the
menu
and
needed
to
talk
to
the
kitchen
staff.
Especially
after
they
skipped
my
friends
amuse
Bouche.
They
(a
couple)
had
ordered
3
extra
oysters
as
an
Appetizer
a
la
carte.
The
server
thought
that
those
were
the
amuse
bouche.
And
so
did
the
kitchen?
Because
the
amuse
bouche
never
came
and
we
still
had
to
pay
extra
for
the
oyster.
Such
confusion
shouldn’t
happen
in
these
kind
of
a
setting.
We
also
quickly
realised,
that
one
of
our
three
servers
was
a
very
inexperienced
underaged
trainee
(Auszubildende/r).
She
also
had
to
wait
outside
in
the
cold
without
a
jacket
to
be
on
call
for
us.
I
honestly
didn’t
feel
very
well
sitting
in
the
warm
while
having
her
stand
outside
for
us.
The
wrong
wine
was
brought,
one
dirty
plate
was
served,
and
after
serving
us
the
forth
combination
of
sauces,
she
cut
her
explanation
short
on
what
it
was.
She
was
nonetheless,
a
very
nice
young
lady
and
gave
her
best.
But
at
22:00h
she
had
to
leave
because..
well
she
was
underaged.
The
other
server
was
only
there
to
bring
us
food
and
filled
our
glasses,
since
he
barely
spoke
any
German
and
(we
believe)
little
English.
And
our
main
server
(bless
his
heart)
a
young
lad
himself,
tried
to
hold
the
whole
evening
together,
with
all
the
confusions
and
mistakes
that
occurred
before
and
during
the
evening.
He
answered
all
of
our
questions,
was
well
spoken,
and
guided
us
throughout
the
evening.
But
we
believe
that
he
most
likely
had
just
finished
his
trainee.
Because
the
whole
evening
was
rather
disorganised,
and
we
were
less
than
happy
about
it,
the
server
surprised
us
with
a
bottle
of
champagne
on
behalf
of
the
restaurant.
Which
was
very
thoughtful
of
him.
We
were
never
trying
to
be
impolite
towards
the
waiter
because
we
knew
it
wasn’t
really
their
fault.
But
we
had
to
voice
out
a
lot
of
things
that
didn’t
work
as
we
expected.
Especially
if
we
choose
to
spend
this
amount
of
money.
No
matter
how
lovely
and
helpful
the
restaurant
attendant
were
-
and
we
really
appreciated
their
time
and
effort,
which
is
why
I
gave
them
another
star
-
we
weren’t
pleased
at
all,
that
the
restaurant
didn’t
feel
the
need
to
have
experienced
staff
serve
us.
But
rather
made
us
feel
bad
for
the
underaged
girl
standing
in
the
cold,
and
bringing
up
our
dismay
to
a
server
who
tried
his
best
only
because
the
sales
and
marketing
team
could
plan
this
properly.
If
we
spend
1500€
on
an
evening
like
this,
we
expect
better
organisation
that
is
worth
the
money.
Even
though
the
food
was
exceptionally
delicious
I
cannot
recommend
this
Dome
experience.
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