1/5 Emma O. 2 years ago on Google
The
service
here
is
truly
abysmal.
It
may
actually
be
the
worst
I
have
ever
received
in
a
bar.
-
You
have
to
order
via
a
QR
code,
and
then
an
additional
service
charge
of
12%
is
added
to
every
single
order.
They
won't
serve
you
at
the
bar.
Seems
like
a
convenient
way
to
fleece
your
customers.
Covid
restrictions
on
table
service
were
lifted
six
months
ago...
-
Took
40
minutes
for
my
drink
to
arrive,
and
even
then,
that
was
after
chasing
twice.
It
wasn't
even
a
complicated
drink...
It
was
a
vodka
and
soda.
-
The
website
does
not
email
you
a
receipt.
So
you
have
no
proof
when
your
drink
doesn't
turn
up.
-
We
were
told
when
booking
closing
time
was
at
12,
they
asked
people
to
leave
at
11.
-
Ordered
a
vodka
soda
at
10.35pm.
By
11.10,
basically
most
people
were
gone,
and
my
drink
was
nowhere
to
be
seen.
Was
being
hassled
by
a
staff
member
to
leave.
Asked
for
my
money
back
-
was
initially
told
this
was
possible,
then
staff
backtracked
and
made
me
another
drink
instead...
The
drink
made
was
definitely
not
what
I
ordered.
I
was
given
a
*delightful*
concoction
of
white
rum,
cloudy
lemonade
and
soda.
I
don't
like
rum
so
didn't
have
it
and
gave
it
to
a
friend.
She
said
it
was
so
bad
she
couldn't
actually
drink
it.
-
Some
people
working
in
there
have
a
bad
attitude
and
argue
with
customers
who
complain
about
poor
service,
actually
stamping
off
in
a
huff
in
front
of
said
customers...
embarrassing.
The
kitschy
interior
is
fun
but
not
worth
the
high
prices,
bad
drinks,
slow
service
and
rude
staff.
There's
much
better
places
to
spend
your
money
in
Deptford.
Why
should
anyone
pay
a
12%
service
charge
to
be
treated
with
contempt?
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