1/5 David H. 2 years ago on Google
Stay
away
from
this!
These
people
intentionally
offer
rooms
online
which
they
do
not
have
available
and
then
just
transfer
you
to
a
completely
different
resort
(Green
View
Resort).
When
we
arrived,
the
reception
lady
immediately
demanded
the
taxi
driver
to
turn
around
and
bring
us
to
another
place,
without
even
saying
hello
or
trying
to
explain
why.
It
looked
like
this
is
a
completely
normal
thing
for
them
to
do
without
the
need
of
any
excuse
or
explanation.
Therefore
I
assume
this
was
not
an
exception
and
is
done
on
a
regular
basis
here.
Despite
the
new
room
being
unlike
the
previous
one,
they
did
not
offer
a
discount.
(we
originally
booked
the
tree
house,
which
is
their
most
expensive
room
type).
We
already
noticed
something
strange
a
few
days
prior
to
arrival,
when
we
called
the
resort
asking
if
we
could
deliver
a
parcel
there.
While
the
guy
on
the
phone
started
telling
us
that
we
won't
stay
there,
he
was
getting
interrupted
half
through
the
sentence
by
his
manager,
then
suddenly
told
us
that
everything
is
alright.
That
means
they
already
knew
that
this
room
was
not
available
several
days
in
advance.
But
instead
of
cancelling
us,
they
decided
to
say
nothing
and
just
bring
us
to
another
place
of
their
own
so
they
can
keep
the
money.
Therefore,
this
was
not
an
accident.
They
are
selling
something
knowing
they
don't
have
it.
This
is
Fraud.
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