3/5 Mel R. 7 months ago on Google
The
Gloria
Golf
Resort
offers
a
spacious
setting
with
a
range
of
attractive
amenities.
The
vast
location
is
perfect
for
leisurely
strolls,
and
the
numerous
swimming
pools,
each
with
its
own
pool
bar,
provide
an
opportunity
for
relaxation
and
enjoyable
dining
experiences.
The
food
selection
is
impressive,
featuring
fresh
and
diverse
options
that
both
look
and
taste
great.
Our
accommodation
in
a
family
room
pleasantly
surprised
us—it
was
essentially
a
one-bedroom
apartment
with
two
bathrooms.
The
main
room
boasted
a
king-size
bed,
while
the
bedroom
had
twin
beds.
For
those
traveling
with
a
baby,
the
room
comes
equipped
with
a
baby
cot,
a
baby
bathtub,
essential
baby
toiletries,
and
ample
baby
food
and
water
bottles
for
a
comfortable
stay.
However,
our
overall
experience
was
marred
by
encounters
with
certain
staff
members,
save
for
two
exceptions—the
Romanian
hotel
receptionist
and
the
Turkish
bartender
by
the
family
room
pool.
Regrettably,
we
found
some
waitstaff
overly
insistent
on
receiving
tips,
even
though
an
all-inclusive
package
typically
implies
no
need
for
cash.
One
particular
waiter
seemed
visibly
displeased
when
we
didn't
tip
him
at
dinner
and
avoided
eye
contact
the
next
day.
Personally,
I
encountered
a
significant
issue
during
our
stay—two
days
before
check-out,
my
iPods
disappeared
from
our
room.
I
promptly
reported
this,
explaining
that
I
had
never
taken
them
outside
the
room
and
always
kept
them
on
the
nightstand.
After
discussions
with
security
and
housekeeping
staff,
the
hotel
couldn't
locate
my
iPods
by
the
time
we
departed.
However,
two
weeks
after
returning
home,
I
was
informed
that
my
iPods
had
been
found
with
the
company
responsible
for
laundering
the
bed
sheets.
What
baffled
me
was
their
expectation
for
me
to
arrange
transportation
from
the
hotel
to
my
home,
which
I
declined
as
the
loss
was
not
my
fault.
Eventually,
they
arranged
for
the
iPods
to
be
shipped
through
the
vacation
agency,
but
unfortunately,
they
arrived
in
a
broken
condition.
It's
evident
that
the
hotel's
management
could
do
more
to
empower
their
staff
to
enhance
the
customer
experience.
There
appears
to
be
both
excessive
waste
in
the
restaurants
and
pool
bars
and
noticeable
cost-cutting
measures
in
situations
like
the
one
I
experienced.