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Burger King

Well-known fast-food chain serving grilled burgers, fries & shakes. People often mention burger, Burger, King, service, order, customer, chicken, experience, delivery,

4.10 (7.6K reviews)

Address

3rd Flr, Royal Meenakshi Mall, U No T001, Bannerghatta Rd, Hulimavu, Bengaluru, Karnataka 560076, India

Why you should visit Burger King

Burger King can be a convenient option for a quick burger, but be aware of potential downsides like crowds, cleanliness issues, and variable food quality. Consider visiting during off-peak hours to avoid long waits and potential issues with the self-ordering system.

  1. If you're looking for a quick and familiar burger option, and the location is convenient. Certain burger options, like the crispy chicken, are often praised.

Things you should know before visiting

Weekends are very crowded. The self-ordering system can be challenging for some users. Hygiene may be a concern at certain locations. Check your order carefully for potential issues before leaving the counter.

Pros & Cons

  • Good taste of burgers, especially crispy chicken
  • Quick service (in some cases)
  • Accepts online and offline payments
  • Ample seating space available (at some locations)
  • Crowded, especially on weekends
  • Long wait times
  • Inconsistent food quality (undercooked meat, stale patty)
  • Cleanliness issues
  • Problems with the self-ordering system
  • Lack of flexible combo options
  • Poor customer service
  • Hair in the burger
  • Bad packing for online delivery orders
  • Poor hygiene

Highlighted Reviews

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Burgers are tasty, but service and cleanliness need improvement!

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Staff seems to be undertrained and seen panicking with increasing demands.

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We went after our movie to eat there at night and soon after we got our order there was hair in the burger

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The meat was not cooked well and found blood in fried chicken pieces.

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I ordered online from #Swiggy to find worst possible packing one can provide. Their cold drink was spilled all over my burger and fries.

What do visitors really think?

Visitor Reviews

Frequently mentioned in reviews:

burger (18) Burger (12) King (11) service (11) order (11) customer (7) chicken (6) experience (6) delivery (6)

Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors.

5/5
Achal N.
3 years ago on Google • 446 reviews

Good franchise of burger King here at royal Meenakshi mall. The service, taste, quality are all upto mark. Seating is available outside the stall, and inside the stall too. Order is made pretty quick. No complaints at all. Both online and offline mode of payments accepted.

4/5
Deccan M.
1 year ago on Google • 285 reviews

The burgers are really good, especially the crispy chicken one. Big space to sit and eat with family or friends, but weekends are crowded Self ordering system could be a challenge for new people Staff gives food quickly, no long waiting. Chocolate mousse is very tasty after food. Good place to eat and enjoy!

3/5
Maithri b.
1 year ago on Google • 155 reviews

If you’re craving burgers and fries at Royal Meenakshi Mall, Burger King is an option, but be prepared for a few downsides! 😅 Crowd & Space 🏢👥 ❌ Always crowded! No matter when you visit, expect a long wait! ⏳ ❌ Space is a bit congested. Finding a seat can be a challenge, especially during peak hours. 🪑🚶‍♂️ Ordering System 🏧🤔 ❌ Only machine-based ordering! No counter orders, which means people who don’t know how to operate the kiosks struggle! 😕👴 ❌ Long waiting time – Since many struggle with the system, the queue moves slowly. 🐢 Cleanliness 🧹🧼 ❌ Needs better upkeep! With such a huge crowd, timely cleaning should be maintained. Tables often remain messy. 😬 Combo Issues & Alternatives 🥤❌ ❌ No flexible combos! If you don’t want a carbonated drink, there’s no option to switch to something else. This was a big letdown! 😑 ✅ McDonald's is better in this case, as they allow you to choose a different combo without soft drinks! 🍔✔️ Final Verdict ⭐⭐⭐ ✅ Burgers are tasty, but service and cleanliness need improvement! ❌ Long wait times, crowded space & no counter ordering make it frustrating! ❌ No customizable combos – prefer McD for better options!

4/5
Tanmay Kumar M.
11 months ago on Google • 119 reviews

Visited Burger King at Royal Meenakshi Mall today for snacks for two. We really enjoyed the food. There was no wait for seating, the service was quick, and overall it was a great experience.

4/5
Suraj T.
8 years ago on Google • 112 reviews

This is new Burger King Outlet open in Vega City Mall. Ample space for dining with great view. Pros: - Taste is good for different variety of Burgers. - We tried Chicken Grill Burger and found the the taste to be but quantity to be very less. - Normal Chicken Combo Burger we’re value for money. - Chicken wings were average and it needs a lots of improvement in terms of taste. Cons: - Staff seems to be undertrained and seen panicking with increasing demands. This should be taken care as and when they start servicing more customers. - Token system needs to be followed and service should be quicker, considering this is fast food chain. Nevertheless, one can always visit this place for quick bites with great view and ambiance.

1/5
Yash S.
8 months ago on Google • 66 reviews

AVOID AVOID AVOID We called 2 paneer burgers. As we went for dine in, burger king waiter came and gave the first panner burger which I offered to my wife, then he brought another one 5 min later. Once I start eating my burger I realised that paneer in my wife burger seems oily and paneer looks yellow. Immediately we realised that first burger was not freshly cooked and paneer soaked in extra oil, or tikki was fried twice. Even the burger was cold, we immediately return in replaced a fresh one. I don't understand what these people think. Believe me if this is happening in the store. What is delivering to your houses could be a 100% be staled or old burger. I think manager or person who decided this should be fired. Incident took place on 31 Aug 2025 8 30 pm

4/5
Ashitha N.
1 year ago on Google • 52 reviews

Recently I visited Burger King , and ordered using a Self ordering machine. That's really nice. Burgers are really worth money . Classic cold coffee was not tasty.

1/5
amit g.
10 months ago on Google • 44 reviews

Went in hoping for some decent snacks and a good cup of coffee. Unfortunately, the food is below average, Burger King and Café was quite disappointing. The coffee lacked flavor and tasted more like hot water. The restaurant is unorganised and the place wasn't very clean.

1/5
Kavish P.
8 months ago on Google • 38 reviews

I ordered online from #Swiggy to find worst possible packing one can provide. Their cold drink was spilled all over my burger and fries.

1/5
Raghavendra G.
1 year ago on Google • 11 reviews

Do not eat here, they serve you outdated food which will eventually make you fall ill. I spent 700rs on food which led me spend 5000+ on hospital bill because of burger king food. If you care for your health then avoid eating here at any cost.

2/5
Giri C.
7 months ago on Google • 8 reviews

Stopped by for a quick burger meal. Wait staff are polite. Ordering has to be done at the table with QR code scan. They lost track of our order from their online system and I had to go remind them. The food when it came was not good. Crispy veg burger was as tiny as expected. Onion slice inside the burger literally had two rings, not sure what they planned to do with the rest of the rings. Fries were cold, not salted and chewy, neither crispy nor crunchy. Coke was watered down so much that it barely had any fizz or flavor. Miserable experience. Not recommended. Go to McD's or KFC which are both closer to the entrance and easier to get to. Burger King is on the third floor of this rather unimpressive mall.

1/5
Vinay kumar G.
9 months ago on Google • 4 reviews

As always food is not proper and the patty is toasted and not good not at all happy with this branch worst

1/5
Vaishnavi C.
1 year ago on Google • 4 reviews

We went after our movie to eat there at night and soon after we got our order there was hair in the burger when confronted to the staffs present there, they not only denied it even after seeing they said it is because of the oven it is not hair but something from the oven and they laughed it out, the other burger (non veg) one I don’t know how old the patty was, the patty was burnt and after eating it really made my stomach upset. Really unhygienic. This was the first time I was trying Burger King and probably became the last too.

1/5
venkateshwara P.
1 year ago on Google • 4 reviews

The meat was not cooked well and found blood in fried chicken pieces. We complained to the staff, they said the cook will be here in a few mins, you can ask him. We waited around 30 mins, no one responded and did not even see our face. We directly asked at the delivery counter, there also they acted like they were busy in other deliveries. Did we ask for raw meat to cook that at home? Even the person who has cooked that, also can't eat. At least they have to think off, what will be the situation if their family is in that place,

1/5
Siva R.
1 year ago on Google • 4 reviews

We used self order machine where we ordered 1 items but we got two items instead, food price also high, quality is average...saucy fries too much salty can't even eat. Worst experience 😭.

1/5
palanivel r.
1 year ago on Google • 3 reviews

Here’s a draft for your review: --- I had a very disappointing experience at burger king royal Meenakshi mall branch. The meat in the fried chicken was undercooked, with visible blood in the pieces. We immediately informed the staff, who assured us that the cook would be available soon to address the issue. We waited for about 30 minutes, but no one came to assist us. Even when we approached the delivery counter, the staff seemed too busy with other orders to address our complaint. This is unacceptable—no one should have to deal with raw meat in their food. It’s concerning that even the cook might not be able to eat the food being served. I hope the management will reflect on how they would feel if their family encountered the same situation. I strongly advise improving food safety practices and customer service. ---

1/5
Mohan Kumar D.
1 year ago on Google • 1 review

Today, I visited Burger King and ordered a burger, chicken nuggets, and chicken wings. However, I was really disappointed with the chicken wings—they had a bad smell and were not properly cooked. Additionally, the store's hygiene was very poor."

1/5
Abhi A.
7 months ago on Google • 2 reviews

I am extremely disappointed with my recent order. Both the burger and fries were delivered cold and clearly did not seem freshly prepared. It genuinely felt as though the food was made for a previous cancelled order and simply handed to me, which is completely unacceptable. Adding to this, the restaurant made the delivery partner wait far longer than necessary before handing over the food, which directly affected the delivery time. To make matters worse, when I tried calling the restaurant, the number itself was unreachable and played a message saying “incoming calls are not available on this number.” This is shocking for a brand like Burger King. It gives the impression that either the company is deliberately avoiding customer calls or is so poorly managed that it cannot even maintain a basic recharge for its customer service line. For a global brand, this kind of negligence is beyond unprofessional. The app originally showed a delivery time of 20 minutes, yet I only received my food after 40 minutes. Let me be clear—this delay was not the fault of the delivery partner, but entirely due to the restaurant’s inefficiency and careless handling of orders. Considering the poor food quality, delayed service, and the complete lack of customer support, I find this experience extremely frustrating. I strongly request a full refund for this order and expect Burger King to take this feedback seriously, as this level of service is simply unacceptable

1/5
Appu K.
1 year ago on Google • 2 reviews

No customer care support I am calling his restaurant but no recharge

5/5
Punithraj
1 year ago on Google • 2 reviews

Good service

2/5
Vinodini S.
11 months ago on Google • 1 review

Food cannot be rated as there was very bad experience on getting order placed itself. If the self order machine is not working please put a note also today the person told it was not working hence went to counter to order they do not have a menu card or anything displayed. Such poor customer service. While I went ahead to order he told me to go again to machine even after telling it did not work they denied to take order. When it's a weekday we also are customers not just weekends PPL who come are customers. Please respect and value every customer time and money.

5/5
Rock S.
1 year ago on Google • 1 review

Good service

Community Reviews

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