3/5 richard c. 8 months ago on Google
Quirky
but...
A
fledgling
venture,
recently
opened
in
Jun
23
I
believe,
with
potential.
However,
a
number
of
the
pieces
are
missing
in
this
puzzle!
Start
with
some
positives;
great
location
in
the
town
centre,
great
views
from
the
bar/restaurant,
unique
concept
for
a
hotel.
However
there
are
several
'bits'
that
are
missing
from
a
good
hotel
experience!
We
enquired
about
parking
prior
to
arrival
and
were
given
details
of
the
public
parking
10
mins
away,
nothing
on
the
website.
Given
the
historic
location
of
the
hotel,
we
understood
the
parking
limitations
but
were
annoyed
not
to
be
told
the
you
could
drive
up
to
drop
your
luggage
off!
The
reception
was
pleasant
&
helpful
(unlike
comments
noted
on
other
reviews).
Many
aspects
of
the
room
conversions
were
good,
taking
in
t
account
the
physical
limitations
of
the
'cells'.
Bathrooms
were
smart
but
lacked
a
few
finishing
details
(shower
head
too
low,
shower
shelf,
etc).
Rooms
were
small
which
dictated
the
inconvenient
'one
side
along
the
wall,
inconvenient
for
one
pers
to
enter'
situation.
Wifi
was
good.
No
TV,
aircon
or
fridge
-
maybe
some
technical
&
space
issues
here
but
should
be
highlighted
on
booked
as
people
today
reasonably
expect
this.
Stunning
views
from
the
restaurant
and
bar,
and
a
real
feature
of
the
hotel,
BUT
was
shut
Su
&
Mo
when
we
were
there!
This
is
just
not
a
fully
functioning
hotel!!
The
reception
was
able
to
provide
a
limited
selection
of
drinks,
incl
chilled
white
wine,
and
we
were
able
to
watch
le
rugby
in
one
of
the
reception
rooms
near
the
entrance
-
not
quite
sure
what
the
purpose
of
this
room
was
though!
All-in-all,
an
interesting
stay
but
the
management
&
running
of
the
hotel
is
not
joined
up
right
from
the
website
through
to
the
customer
experience
at
the
hotel.
Success
in
getting
the
'bugs'
ironed
out,
but
sadly
we
probably
will
not
be
returning.
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