Jollyes - The Pet People Bolton image

Jollyes - The Pet People Bolton

Pet store Pet supply store

One of the Most Reviewed Pet supply stores in Bolton


Address

Bridge Retail Park, Astley, Crompton Way, Bolton BL1 8NZ, United Kingdom

Website

www.jollyes.co.uk

Contact

+44 1204 300199

Price rating

$$ $$

Rating on Google Maps

4.50 (519 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 6 pm
  • Sunday: 10:30 am to 4:30 pm
  • Monday: 9 am to 8 pm
  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: staff (21) helpful (19) friendly (11) good (10) shop (9) Great (7) products (7) prices (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Nigel H. 2 years ago on Google
    First time we have shopped here and won't be the last, extremely helpful staff with nothing too much trouble, fantastic selection of goods at very competitive prices.
    1 person found this review helpful 👍

  • 5/5 andrew b. 3 months ago on Google • 310 reviews New
    Great customer service and reasonable prices.

  • 2/5 Karine W. 1 year ago on Google • 56 reviews
    Dont stock half of what they have advertised on the website. When I got home I realised I'd purchased an overpriced broken birdcage with ample room for my parakeets to escape. Don't sell perches either? Don't sell much for domestic birds. 2 Stars for the helpful male shop assistant.

  • 5/5 Louise W. 3 months ago on Google • 50 reviews New
    Went with my daughter to purchase a budgie. Chelsea served us and she was very friendly and helped us with everything we needed to know. She was very knowledgeable and answered all our questions put to her.

  • 5/5 Alison K. 6 months ago on Google • 45 reviews
    Great service staff always helpful got some cute dog treats for their teeth.

  • 5/5 Hayley R. 5 months ago on Google • 28 reviews
    Fab staff Vet is lovely too Better prices than most big chain pet shops

  • 5/5 Steven W. 5 months ago on Google • 27 reviews
    Big shout out to ALL the Jollyes (Bolton) team, they are all ace, I couldn’t recommend them enough! 😊 Special mention to David, he helped me out big time with advice on setting up a healthy fish tank and recommended all the products I needed! 🐟 🐠 The neon tetras I bought from Jollyes are living their best lives purely down to Daves advice on getting the nitrogen cycle bang on! Thank you!! ⭐️⭐️⭐️⭐️⭐️

  • 5/5 Nicole H. 2 years ago on Google • 26 reviews
    Staff are really friendly, helpful and knowledgeable, and always make a fuss of Daphne and sprockett when they visit, great value products and a really nice shop

  • 5/5 Jules E. 6 months ago on Google • 17 reviews
    Great experience with the clinic helpful and cheaper than any vet for the chip and vaccine 🫶👌

  • 5/5 Lisa T. 6 months ago on Google • 8 reviews
    Absolutely outstanding staff, very helpful, and friendly from the moment I arrived with 5 puppies to the minute we put them back in the car, Chelsea a member of staff helped carry the cage which I was very grateful for, well done guys keep up the good work 😁

  • 5/5 Mike M. 1 year ago on Google
    Our local Jolley's is the family's go to place for our many pets requirements. Staff are always giving advice on products and pet care. They have a wide stock of items so you always get what you need. The reward scheme (Pet Club Membership) is also really good reason to choose Jolleys. Highly recommended.

  • 3/5 Tyler P. 1 year ago on Google
    Quite expensive shop, always look for bargains, ya have to these days, the store is ok but the products can be found cheaper at other places and online like Amazon.

  • 5/5 Axel W. 1 year ago on Google
    I've been going here for multiple reasons, with gerbils, to rats, cats and dogs, they stock the majority of essentials you'll need for any and all pets, and the staff are very helpful, I bought my two rats 3 years ago and the staff member there was very helpful in regards to how to care for them and what environment they need, it can be pricey but the quality is there

  • 4/5 Deborah B. 1 year ago on Google
    Great store and prices. Very helpful, personable staff. Easy access and parking on site

  • 5/5 Krasimir M. 1 year ago on Google
    Very good shop. Excellent quality. Very good & kindly people.

  • 5/5 Adam E. 10 months ago on Google
    I've just been instore to get 6 GSD puppies vaccinated. I was dreading the whole thing, because you know 6 puppies, and they aint small. But the staff were super helpful, one girl even took time to come to the van and help load them back in, and took my trolley back so I didnt need to leave the puppies alone pretty sure she was on her break as well. They're a credit toyourbusiness. Top people's.

  • 5/5 Kathryn A. 1 year ago on Google
    It's a nice friendly and clean place. They are happy to help advise you but don't push you to pick the dear option etc

  • 2/5 Paula T. 1 year ago on Google
    A far cry from when we used to go years back. It seemed grubby and cramped. Most of the fish tanks were under treatment, with the murkiest green water I've ever seen! With no staff on the shop floor to offer assistance we walked out and went to Pets at Home.

  • 5/5 Erzse C. 10 months ago on Google
    Get my dog food at a good price so I'm very happy

  • 5/5 Philip Watson (. 1 year ago on Google
    Lots of quality goods to choose from, plus a 15% off loyalty card to use whenever you shop! 😃

  • 5/5 Denise B. 1 year ago on Google
    Great pet shop. The staff are really helpful and know about the animals they care for

  • 2/5 star l. 3 months ago on Google • 4 reviews New
    they were bugs they look like Beatles in my dog's treats I had to throw them out part from that good animal stuff just won't be going to get treats

  • 5/5 Tracy G. 2 years ago on Google
    It was very enjoyable for me and my dog, the staff were very friendly with my dog and myself. Really like going there.

  • 1/5 Stephanie E. 2 years ago on Google
    I am unfortunately unable to visit again following my first to buy essentials for my new senior rescue cat, because neither assistant was wearing a face covering and neither were the large family who arrived early, as I did - a shame, as the young female assistant was very helpful. I am older, health compromised and expect shops to follow the mandatory civid regulations.

  • 5/5 Leyla F. 2 years ago on Google
    Good knowledgeable staff , they do price match so always check supermarket prices and make sure to get a good deal

  • 3/5 Millie J. 2 years ago on Google
    Usually love this place and been coming here for years, best pet shop around. However the managers, Paul, attitude is appalling! He was extremely rude when I asked him for help. Generally when I visit staff are lovely and helpful and offer the dogs a treat, however not the case after my latest visit and needless to say I was unimpressed. Felt very sorry for the member of staff asking him for help with the customer in front of me and found it disgusting that the manager was shouting at him from across the room in front of us and talking down to him… worst of all he just missed standing on my dog as he barged past me, didn’t even say excuse me- I was not impressed.

  • 5/5 Gary P. 2 years ago on Google
    Nice friendly staff very helpful

  • 4/5 K C. 2 years ago on Google
    Went to community pet clinic...highly recommend. Some products in store are pricey but staff helpful and over all would recommend

  • 5/5 David H. 2 years ago on Google
    Smashing place easy parking outside, not one of the bigest in the chain but still has plenty of choice, helpful friendly staff. Worth a visit

  • 5/5 Ian H. 2 years ago on Google
    Lots of choice for your pets no matter what it is dogs are welcome instore Friendly knowledgeable staff

  • 5/5 Philip D. 2 years ago on Google
    My dog bed has faulty stitching rang up was told to go to store. The manager Paul looked at the bed and offered us a replacement. GREAT CUSTOMER SERVIECE Well done Jolleys bolton. I worked in retail and know people don't get recognition for the good service enough. Won't go anywhere else for my dog and bird supplies.

  • 5/5 Wyndham J. 1 year ago on Google
    Staff are helpful and friendly . Good prices and products .

  • 5/5 Dong-Yoo P. 2 years ago on Google
    Great bird products and always have a fresh selection of live foods for my lizards.

  • 5/5 Maddy J. 1 year ago on Google
    Go here for my chicken feed, the young lady on the till is super helpful and friendly. Always offers to carry the 20kg bags for me. I always leave here wishing other people who work in the customer service industry were as good as the young lady here.

  • 5/5 Angela E. 1 year ago on Google
    Visited the morning of Wednesday 3rd August. I didn't catch the guys name but his service was exceptional and absolute credit to the company. He was friendly, knowledgeable and went the extra mile.

  • 5/5 BNWF (. 1 year ago on Google
    Good range of stuff for different animals not too bad price wise though some stuff is pricey but then again so are others. Will happily carry big food bags out to the car for you etc which is fantastic

  • 4/5 Paris H. 1 year ago on Google
    Great pet shop. Lots of stuff for dogs and cats and a decent sized small animal section. Loyalty scheme is much better than pets at home too!

  • 5/5 Uzi Y. 2 years ago on Google
    Very nice place. Has very friendly staff who were willing to answer any questions and queries that we had. They also have many great deals on.

  • 1/5 Gill H. 1 year ago on Google
    Went to buy a budgie, drove for an hour after work to be told they don't sell animals 15 minutes before closing. Member of staff very rude, would not recommend and won't be returning. Only given 1 star because can't give 0.

  • 5/5 BTS Bolton D. 1 year ago on Google
    Staff are amazing helpful and always courteous. Products are very good. I like the ease of parking st Jollies.


Call +44 1204 300199 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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