Taco Bell Cantina image

Taco Bell Cantina

Restaurant Fast food restaurant Breakfast restaurant Meal takeaway Mexican restaurant Vegetarian restaurant Lunch restaurant Taco restaurant Tex mex restaurant Burrito restaurant

One of the Most Reviewed Fast food restaurants in Brookline


Address

872 Commonwealth Ave, Brookline, MA 02467

Website

locations.tacobell.com

Contact

(617) 906-7204

Price rating

$ $$$

Rating on Google Maps

2.40 (513 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 AM to 3 AM
  • Tuesday: 8 AM to 3 AM
  • Wednesday: 8 AM to 3 AM
  • Thursday: 8 AM to 3 AM
  • Friday: 8 AM to 3 AM
  • Saturday: 8 AM to 3 AM
  • Sunday: 8 AM to 3 AM

Featured Reviews


Frequently mentioned in reviews: order (10) restaurant (7) Taco (6) Bell (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Wesley B. 1 year ago on Google
    My Grandma moves faster than these guys and she's been dead for years
    39 people found this review helpful 👍

  • 1/5 Dilek D. 1 year ago on Google
    Worst branch in America!! worst study group! There are 6-7 people working and they are not interested in any customers! after placing your order you have to wait about 2 hours! the employees are so slow you can't believe it! Every hour of the day, they victimize all customers and they do not care about anyone! please don't prefer this restaurant. I think they don’t have good manager , if they had good manager or management shape , they would be hard-working
    35 people found this review helpful 👍

  • 1/5 Matthew M. 1 year ago on Google
    This store just closes whenever the hell they feel like it! The mobile app lets you make an order even though they closed who knows how many hours ago, the lights are off, and nobody's there! This place stinks! The picture is of a store that lists its hours as being open an hour and a half after the picture was taken! Go literally anywhere else!
    8 people found this review helpful 👍

  • 1/5 Jasmine K. 9 months ago on Google
    Let me preface by saying I have never written a “restaurant” review on Google in my life, and I have high respect and sympathy for service workers. But our experience at this branch left us with a deep sense of despair and disillusionment. We placed our order at the kiosk (5 items) and sat down to wait. It was extremely crowded, with many dine-ins and Uber Eats deliverers waiting for orders. After about 45 minutes did we realize any prospect of a meal was fruitless. I fought tooth and nail to flag down a worker after I kept getting eye contact from them with no acknowledgement. They let me know my order was in progress and proceeded to move at sloth’s pace, literally staring at the food station and not touching anything. I saw a worker drop food on the floor, and drop a bottle of sauce into the beef then proceed to set it down without cleaning it. In the meanwhile, the building only got more crowded with everyone waiting for their orders. They eventually called my name only for us to find that they provided 2 out of 5 items and the veg one had beef. We decided to give up and when we approached the counter, the worker was already prepared to refund us. Overall a surreal experience and the part of me that loves Taco Bell died a little that day. RIP
    2 people found this review helpful 👍

  • 4/5 Fito H. 1 year ago on Google
    Went in there around 2 pm. The place felt nice and cool. The staff took order quickly and prepared it quickly. It tasted ok, the drinks were plenty and the place was clean. Overall, good experience.
    2 people found this review helpful 👍

  • 1/5 H M. 9 months ago on Google
    This restaurant is badly understaffed. Ordered a California Crunchwrap and they didn’t add avocado. Asked them to remake it and they didn’t add avocado a second time. They argued with me that I didn’t order a California Crunchwrap and then checked their system and saw that I did. We’re very rude and rather than remaking a third time, they added avocado to the top of the Crunchwrap and reheated it sloppily. Never coming back here again.
    1 person found this review helpful 👍

  • 1/5 Kama R. 11 months ago on Google
    If I could rate this place zero stars I would. Wondering if I should ever go to Taco Bell again. Mixed out with our completely. Wanted beans, gave us beef. Missed a chalupa. Didn’t give spicy ranch. Forgot a bean burrito and gave a fiesta instead. Employees were incompetent.
    1 person found this review helpful 👍

  • 1/5 Kelly B. 1 year ago on Google
    These guys don't really know what they're doing and they don't care either way if you get what you ordered or not. Been in there 4 times, unsatisfied 3 of them!!! I love taco bell food or id never step foot in there again!
    1 person found this review helpful 👍

  • 1/5 Idaliz S. 1 year ago on Google
    Horrible! Ordered 3 simple tacos and still waiting for my order 1 HOUR LATER! Worst Taco Bell. There is about 8 workers. Uber drivers waiting the same amount of time for their orders. They yell at the customers and say it’s too loud. Really?!?!? It was not loud. People are just talking, it’s a restaurant not a library. They are just plain rude and very slow. Never again. The people in the picture are all Uber drivers waiting.
    1 person found this review helpful 👍

  • 1/5 Nick H. 6 months ago on Google
    Consistently the slowest Taco Bell I have ever been to, both as a customer and as a Doordasher. The environment inside is incredibly stale as well. It’s extremely difficult to get help from staff. Taco Bell does not deserve this location and I hope this Taco Bell closes and is replaced with a real restaurant. Coming here is extremely frustrating.
    1 person found this review helpful 👍

  • 1/5 Megan B. 10 months ago on Google
    Ordered from here on DoorDash. I received someone else's order, and the driver stated he showed the restaurant his phone and that was the bag they gave him. Went through DoorDash support to reorder. Again, received someone else's order. This is not the first night this has happened, so I'm fairly confident it is an issue with the restaurant itself.

  • 1/5 Eva K. 5 months ago on Google
    They couldn’t find my order and argued for 45 minutes after we kept showing them the confirmation and asking them to make our food. Mid conversation they walked away from us over and finally gave us our food - almost an hour late.

  • 1/5 Adam N. 7 months ago on Google
    I’ve given this place so many chances but they consistently leave ingredients off items, don’t include things that were ordered, and the food just sucks.


Call (617) 906-7204 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Alcohol
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery

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