I went to refuse a transaction, the lady on the right in the corner was very rude and arrogant, as if she wasn't providing services to me, but I was to her. More than that, the way he speaks is unacceptable, telling me "listen..", and this in addition to the fact that he spoke for 30 minutes, initially wanting us to cancel my transaction, while the manager needed 2 sentences to explain all. I don't understand why such cadres are still employed, although looking at the reviews, I am far from the only person who encountered the same problem.

Ok

Unfortunately, less than 1 star is not possible. And this is too much. A dusty bank, dusty and dusty branch, employees... some incompetents. Internet banking made by retards, woe betide him. To be avoided as much as possible. Those who gave 5 stars are either unicredit employees or they came to the city for the first time and have not heard of other banks.

The behavior of the employees leaves a lot to be desired, they don't say hello, they answer questions as if they don't care about the customer in front of them, I'm sure I won't have any account at UniCredit Bank in the near or distant future. Avoid this bank as much as you can!

Of two ATMs, neither had money. Some embarrassing ones!

Is there an ATM that works?!?!? It's embarrassing. In 2021, nothing works anymore at Unicredit for ATMs...embarrassing

Those from the Agency are f ok. In the central office, on the other hand, there is chaos, I cannot answer questions.

It is the third time and the second ATM that does not work in Berceni. It is unacceptable that you cannot repair them. You go like a fool on Obregia and Oltenitei and in fact you realize that you just went for a walk, that you cannot solve the problem. I had to deposit money urgently and look how I am waiting until tomorrow, instead of solving it quickly. Unicredit, I promise that from next year, I will no longer be your client. In 6 months, you have proven to me more than 30 times that you are not a serious bank. My card expired in July, I called I don't know how many times, I submitted a request and I called again, so that in the end, I would only solve it on St. October. And for some time, the ATMs don't work either. Thank you, because you don't even take these reviews into account!

Opening an account in euros takes two hours.

(Translated by Google) Speed, competent and friendly staff, 100% digitization ?? (Original) Rapiditate, personal competent si prietenos, digitalizare 100% ??

(Translated by Google) It is a gambling bribe the cashier is talking about for hours, he sees that you are with a small child who is crying and he does not care if he is screaming that the child. (Original) Este o bătaie de joc angajata casieriei sta de vorba ore însir ,vede că ești cu un copil mic care plânge și efectiv nu ii pasa se mai și stramba că tipa copilul .????

(Translated by Google) From 10 when I was out to get money, 5 times the ATM did not go, the same thing with the hospital. (Original) Din 10 dati cand am fost sa scot bani, de 5 ori nu mergea bancomatul, acelasi lucru si cu cel de la spital.

(Translated by Google) incompetent (Original) incompetenti

If you are in a hurry, avoid going to the lady who has the counter on the right, respectively the counter above which says CASIERIE. I requested to pay the amount owed and to close the account. Dansa told me that it's not possible because I also have a credit card and that I have to go to her credit colleague because she can't help me. I insisted, I explained to him that we were talking about a current account, not a loan, and that it was clear that the money had to be collected by the dance (it said CASIERIE), but he refused to help me and while I was talking to the dance, he called the boy from credits and then sends me to wait for him at another table. After 10 minutes of waiting, I returned to the lady and insisted that I pay the amount owed to me and I explained to her that the boy from the credit card was released but did not pick me up, the dance was in another room and the client had left for some time. The dance also appears and of course I find out that I CAN pay and submit my request to close the account to the LADY at the CASHIER with the mention that the request will be forwarded to the branch where I opened my account. I receive the request but he tells me to complete it at another table so that he can take over from the customers, given that I had already told him that I was in a hurry and had already waited a long time, basically because of the dance. It took me 30 seconds to complete the request, but I had to wait another 5 minutes for the other client to finish! He received the request and I thought it was incredible that he SCREAMED when he saw it, probably upset that I don't have the most beautiful handwriting. The level of preparation is not the best and I can say that I had a DEplorable customer service, the dance being disturbed by my more alert tone when I explained that we are talking about a debit, not a credit, and that it is obvious that I was at the right counter. But instead of documenting herself, she preferred to pass the job on to her colleague. And when he saw that he made a mistake, he didn't show for a moment that he would like to correct his mistake, taking over another client and not waiting for me to complete a ONE page request, forcing me to wait another 5 minutes.

The weakest bank possible, I do not recommend it, you have bcr behind you, do not enter this garbage of a bank