I don’t understand how are there so many good reviews aboutthis place, I feel like this is a big scam. I signed up for this first of all it is extremely expensive($150 a month). There is so much registration fee(non refundable of course) and then if you have to cancel your registration they already have credit card automatic payment set up. And they give you so much grief and the only way you can cancel is over the email. No number to call. They take so long to reply to your emails. I am at my wits end now. So annoyed, and when I did a search saying ilkb scam, so many links popped up and there are so many places these guys have been rated horribly. Only reason i gave 2 stars is because a few instructors are good and the work out is exciting. But once you’re trapped, it is so tough to get out. I guess the reviews are from all the people who work at different locations. Stay far away from this if possible and if you have enrolled, run as fast as you can! I’ve also had an incident when I was 4 minutes late to a class, I was setting things up for the babysitter only so I could attend the class. That money was down the drain and because I was 4 mins late they didn’t even let me attend the class. Guys seriously this is a big scam STAY AWAY!

I used to enjoy going to the classes; however, recently the way I've been treated has really put me off. I was accosted by a disrespectful employee at their Burnaby location, and the headquarters said they won't do anything because each location is privately owned. I definitely won't be going back! Update: changed from 2 stars to 1 as the staff commented below that because I'm not an active client that "I may be wrong". Way to take accountability. Did you think that I was considering coming back when this all happened? I'm not wrong, but thanks for the accusation.

I wish I could give a 0 star to Burnaby iLoveBoxing. My girlfriend was sold a 40 class membership back a few months ago for $1000ish. Now when our family is moving out of town, they refuse to refund the money for the membership passes she didn't use. Hilarious! We made multiple phone calls and it takes them a week to get back to us and simply told us that its not possible. Billing/management team are kicking balls and not taking any responsibility or care of their customer. I strongly urge people to think twice before buying their memberships, especially when they want to sell you a lot of classes!

Unclear instructions and poor customer service is just a couple reasons for the low rating. Don't bother signing up! The initial phone call (with an unpleasant phone manner might I add) is the start of an overall negative experience.

I’ve been with ILKB Burnaby for a little over a year now. The instructors are great. I always get a good workout every time and my endurance has improved. I like the way they are consistent with ‘rules’. You must be on time for the classes, meaning being there at least a few minutes before class starts. I was late once (5 mins) and was turned away... and I never did it again. No phone, no gum on the mats- lol. It’s me time for the next hour. It’s all about commitment and respect. Very professional group of people. Awesome workout! I will certainly recommend.

This is the rudest treatment I've experienced in all gyms. If you're just buying a trial class without becoming a paying member, their sales tactics are very pushy. Once you refuse to pay, they immediately become hostile and treat you rudely. Be cautious.

Staff communication was unprofessional and even degrading. Try somewhere else if you want to be treated with dignity and respect.

I signup for a monthly plan bc I was going to travel out of the country after and told the staff to cancel my plan after the first payment at the moment I bought the services. Now I'm being charged again under the affirmation I didn't let them know I wanted to cancel and they will not issue me a refund. That's absurd! I've done workouts in many gyms in Brazil, US and East Coast Canada and this NEVER EVER happened before.

Had a trial class - one on one sesh. It was so much fun, but they don’t have any personal training option in general. So idk how it goes when it comes to a group setting

Took me a while to finally start kickboxing; I'm glad I stumbled onto this studio. Great beginners' level, provides great cardio workout, makes you really tone those muscles, and just love the instructors energy.

Worst customer service I have ever experienced in my life. Highly unprofessional. They have a 30 day money return policy and if you ever get it, they will blacklist you forever. The management is highly incompetent to say the least. The headquarters should really train the management to be professional.

I love this place. Not only the workout, but overall experience (for example: how helpful they are with every single aspect of your not only the first visit there). The workouts are extremely energetic and tiring, yet I always come back home full of positive energy. Highly, highly recommended place. To the whole team: thanks for being awesome!

Staff is terrible

Ilkb burnaby has changed my life for the better ! It has helped me control my emotions of the day into a 1 hour class, ilkb burnaby has helped me be able to sleep better and become stronger! I used to workout in a gym doing weight lifting 5 times a week without ever seeing results, with these classes and the push from the amazing instructors who work here I've been able to drop a Jean size and loose 12 pounds !

Ilovekickboxing burnaby location has been an awesome experience. I've been going for a month now and the people I've met so far are extremely nice and kind. The instructors are very dedicated to help the people that are struggling with the movements. The classes are always interesting and fun. The warmup portion is the best part of the workout. I have a blast even though it's hard. The amount of stress that I can relieve through the one hour class makes me happy and energetic throughout my daily life.

I have tried a lot of different workouts but ILoveKickboxing is the only one that made me come back for more. The staffs are great and approachable, they motivate you every class. It’s a fun workout with great people.

I simply love this community. The staff is great, the people are amazing, the workouts are fun. ILKB Burnaby is my fitfam!

Been coming here for years. The classes are such a good way to get your cardio in! The instructors and fellow students are there to really push you to be your best. Definitely helped me with my weight loss journey!

I have never been in person in this gym but I have been doing virtual kickboxing classes with Burnaby since COVID pandemic started. The virtual classes are really good and challenging, and the instructors Nikole and Marjan always keep you motivated to do your best during workouts. I recommend it 100%

I got the $30 five class promotion online and was told that it didn’t apply for the location in Burnaby. Website doesn’t say that anywhere!!? They refunded me the money even though I asked that I would go to the Coquitlam location. I’m not a fan of the way this location’s staffed handled this situation. I REALLY REALLY WANTED TO TRY THIS PLACE OUT. Very upset

This place is amazing! Not only the stuff but also the members are very friendly and a fit family. You will feel very comfortable there. The workout very complete and challenging, if you're expecting to sweat, relax and get in shape then it's the perfect place for you. I went on a trial and after my 1st day i became a member and i not regret, you won't want to miss a class!! After 2 months I've seen results and i'll go for more. Definitely I love kickboxing! I started punching like a little girl now my arms are stronger!!💪🏽

My wife convinced me to try out Ilovekickboxing for the first time with her 5 months ago and it was the most fun I’ve ever had working out. After that first class we were hooked. The instructors are great and it’s like one big family there. After 6 weeks I had lost 14 lbs and was feeling great. I would recommend giving it a try no matter what shape you are in as it’s a fun way to get an intense workout and it never gets boring

I LOVE this place, like no joke this is literally my second home! Everyday after school, I run to catch the bus and take the class. This is my workout, this is all I do now and I've seen some amazing changes! I lost a lot of weight, but I also got more stronger. Every day, the classes they're unique and AWESOME. This is basically like going to the gym, but also learning kickboxing (which is self-defense) at the same time. There's lots of cardio, tons of punches and loads of kicks. The staff are amazing, they're always helpful, they know what they're doing and they motivate everyone during the class. Here at ILKB we're a tight family, even if it's as simple as giving someone a high five after a round, we all love/support each other!

I am so glad I found ILKB in Burnaby. Great workout with great instructors and members! After the class, I am always pumped up, and filled with energy!

It’s a very nice place to workout. All instructors are friendly and nice when teaching. Highly recommended 💪💪💪💪

The intro classes and Instructor are amazing, other than a very aggressive hounding to sign up for a full-time membership starting on day one. Pretty expensive membership. $25/class 1 class a week at Month/$100

I've been going here for almost a year and have nothing but good things to say. The classes are fun and always challenging, the instructors are always upbeat and very encouraging, and the other members are a great bunch of people. My partner joined soon after seeing how much I enjoyed it and we've been loving it ever since!

I joined ILKB Burnaby on their first week and was hooked right away! The trainers are amazing and very friendly. They welcome you right when you walk in through those steamy doors. They motivate you and push you to try your best at every work out. The members are also very supportive. We motivate and suffer through the tough workouts together. Great place to start your workout journey!

Joining ILKB is the best decision I’ve made for myself. It’s the most amazing workout I’ve ever had. All of the instructors are super helpful and they’re constantly challenging me to push harder. They continue to motivate me to want to go to class and work hard. I started seeing changes sooner than I thought, not only physically, but mentally as well. I felt energized after each class and that’s what makes me want to keep going back. The professionalism and knowledge demonstrated by every employee is outstanding and they all make it very easy to reach your goals. Love my #fitfam!!

I absolutely love this place. I am so addicted to this workout now - every class is different, so fun and motivating, all the instructors are amazing! I've only been coming there for a few months and I already see such improvements. Yes it is a bit pricey compared to your typical gym, but nowhere near the cost of other popular cardio workouts such as spinning etc.

A great workout every time, awesome instructors, cool to work out in a team environment! ⚡️

Up until last April, I would have never thought that this 48 year old, out of shape man would go to a gym and like it. Ever since the first class I have been hooked. Instructors and classmates make the time fun. The change that has occurred in myself with the help of ILKB Burnaby has been drastic and I am looking forward to seeing what this new person can do. All it takes is that first class to come a see that "this is your best hour" and positive change will come easily.

It's my first time to try kickboxing and good thing I started at ilovekickboxing-burnaby! I thought bootcamp is tough but I was wrong the warm up are gruelling but ones you get through it you'll love it. The staff are awesome they always greet you with a smile. Also the instructors support and motivate you. They make sure you're doing the combos and techniques right. I keep coming back because it's better than going to the gym.

Great workout

This place is awesome! It made me become more active in my daily lifestyle. The staff and other members are friendly and always there if you need help. It's like a break from life and I can enjoy myself for an hour every day.

Awesome workout. I only intended to do a few drop in classes here and there but now I am hooked.

Marjan is fearless and passionate about kickboxing. She is a outstanding instructor and even better person!

It has been 1 year since my first visir. By the end of today Icwill have gone to 267 classes! The staff is very supportive and encouraging. A great workout!

Been going for almost two years. It is hard in the beginning because I was out of shape and never done any martial arts so didn't know the moves. However the staff is fantastic and helped me improve . Now I have no problem keeping up. Be prepared to sweat! Yes it is annoying that you have to book your first class, but it is so that they can have an instructor available exclusively for you to show you the moves so that you don't hurt yourself. This class gives results if you keep coming to do it. It is tons of fun and the people do become like a family.

It was my first time trying one of their classes. I didn't know what to expect but all the coaches were super duper nice! It is a little intimidating, the class is pretty fast, if they slowed it down a little bit I'd give total 5 stars. I am looking forward to my body adjusting and being able to keep up with the class.

Marjan and the rest of the ILKB FAM are awesome, very accommodating and always provide great training :)

I did one class here and I gotta say that it kicked my butt! I really like the coaches, they are super motivating and you can tell that they are committed to teaching their class. I will be going back after my muscles aren't so sore. Btw, be prepared to sweat if you plan on going here!

The first 15 mins are always the toughest but once you get through it, you’ll feel good about yourself. The studio is always clean. Also, the instructors are beyond awesome!! (especially Marjan and Javi) they motivate and encourage you and always corrects people’s forms and techniques!

Since I've started at ILKB I've notice my body and mind have changed tremendously, I've never been so flexible or able to push my self the way I do now.The instructors at ILKB are my biggest motivators, I know that when I step foot in the door I will get a warm welcome alongside a kickass workout !!

You'll get addicted after one Time!!! The best work out ever!!!

Amazing people helping us to get fit while having fun :)

This is one of the most fun , sweat dripping one hour workout experience you'll have. If you are feeling nervous or shy about starting something new the instructors are always there to help you out. And the other members are always friendly and willing to help. Try this you won't regret it.

Great studio, phenomenal instructors and amazing classes. You see results and feel motivated.

I heard from co-workers how great ILK is. After himming and hawing...I purchased an intro set. After a month or two...I finally schedule my first day. It was bright and early on a Saturday...and we know how precious sleep is for a mom of 2. Anyways, as Nicole told me, I was all smiles the entire class. I enjoyed myself and can't wait to fit in more sessions. I had no problems keeping up with the class, even with my limitations. I was accommodated, encouraged and supported the entire time. Even fellow classmates were great! Till my next session!

If you want a hardcore exercise with great encouragment, this is the place to be! Thank you Mark!

Super friendly and knowledgeable staff. This is a great place to learn, get fit and have fun while doing it!

I’m not usually one to enjoy group fitness but ILKB is a total exception. After completing the 5 trial classes, I was uncertain about taking up a full membership but I’ve now completed 45 additional classes and I’ve decided to renew for more. The instructors are always engaging, knowledgable and encouraging. They constantly push us past our capabilities, but at the same time, we are free to go at our own pace. I never regret being there after a class is over.

It is a great and fine place to go. Work out on your body, get stronger, and meet all friendly people there.