Today 20th March I arrived as per my booking via Otelz.com Price quoted was 2550TL When I get here the Hotel wants to swipe 3700 TL After few hours of waiting for otelz . com to get back to me I decided to leave They offer me to ay 200euro Which is still higher than booking quote Now I want to cancel They say I will pay the full 2550 which is reserved on my card Don't book or stay here if you not Turkish The rates are different and more expensive for foreigners even if you had a booking

All thumbs up: a true marvel of a stylish gem of a hotel in the very center of Termal Yalova. Classy rooms, a wonderful pool, great service, a fantastic buffet for breakfast and dinner, in short, a delight!

A great luxury hotel with possible daily entry to enjoy the mineral water pool

Amazing place and hospitality. Definitely worth a visit; even if its just a day trip from Istanbul. The spa services and the indoor thermal pool are more than worth it. And here's the best part, none of these services are very heavy on the pocket. Just make sure you've got a vehicle arranged to get there, since it's a road + ferry trip, which local drivers know. Haven't seen really too many taxis head there and back. Overall, had a Mashallah phenomenal experience. Looking forward to Inshallah takin another trip ther soon! 😊

İts nice place but the dinner wasnt good and the water wasnt free like other resorts and hotels

Beautiful location, tasty healthy food, good service and well-equipped spa area. It's worth the money

One of the best experiences that I have ever had The room quality is excellent Massage and spa quality is perfect Area and calmness is like heaven Strongly advise to be tried for min one night That’s really worth an effort

Stayed for 5 nights at this lovely place. The hotel is on the hill and it’s a very pleasant view. The staff is polite and they try to give you the best service as they believed and taught it is. My concern is the spa and the pool cleaness. It has to be scrubbed off from top to the bottom really! The mould and grease everywhere. The pool glass doors have never been cleaned and looked filthy. The spa staff are just staying and chatting to each other all day long instead of taking a brush and a cloth but no one tell them, unfortunately.. otherwise, it’s a nice place amongst the other ones in here.

Good place. Calm and quiet. People there are pretty relaxed, even kids not very noisy. SPA is very good also.

So... before the Covid-19 we stayed at the hotel several times. Even in that time it has its advantages and disadvantages. Before it was A la cart restaurant, breakfast and dinner included. Food was not so good and service whished to be better. Evenings are very quiet, so if someone prefer to have some fun better go out, but I'm not sure if there are much entertainment around. Now it's even worse. Now they charge full price for a child above 6 years old (if you're doing this please be sure that your rooms have proper bed for child to sleep). When we stayed there in September they bring fix menu (although it's still A la cart). Starters were avfull... main dishes were not bad, desserts could be better... But service is terribly bad, I'm sorry but it's true. Waitress just put next serving on the previous plate without looking is there still food on it or not (I mean there is my plate with some food on it but she put next plate on top of dirty one). You should point each time to clean table. There are no napkins on the table. Well service is bad. If you're ordering food next to pool be careful. Prices for food is much more higher than it should be (lower your prices or make dishes worthy). Management of this hotel is very poor unfortunately. Luckily in Turkey there are lots of different thermal hotels to choose, so No I wouldn't recommend this one. P.S. 2 star for thermal indoor pool. Balcony is small, but they managed to put there two big chairs and huge coffee table, so it's impossible to use them. Last but not least pillows in the room are horrible, it was impossible for me to have a good night rest...

Great place and has great people. We enjoyed our stay. Highly recommend it.

Very nice place it’s worth to try very nice spa with outdoor swimming pool

Very nice hotel! Clean, cleaning every day, the room needs renovation. Torn wallpaper. 5 stars does not match. There is no tea and coffee set in the room. no all staff does not all understand English. It is not possible to solve problems by phone. The Receptionist speaks and understands very good English. The hotel menu prices are very high. Also for massage and spa services are very high !!! These procedures are nearby in hotels 3-5 times cheaper. Overall I was satisfied, I recommend the hotel for relaxation. Ps. Near hotel gate very bad cat piss smell ... Cats liked owner this place 😂

Service was great, staff were polite and friendly, could help you with everhthing, rooms were clean, we will try again next year,

Our stay was absolutely delightful. The quality of service and meals were especially noteworthy. The staff were always helpful and smiling. The environment is lush, the building is historical yet comfortable. I have a few have suggestions: the gym was quite limited. They need dumbbells, resistance bands, pullup bar etc for sure. Although the dinner was amazing, there was no seafood option.

Very good hotel and helpful service team.