1/5 Will W. 1 year ago on Google
I
chose
this
hotel
because
it
had
predominately
positive
reviews,
I'm
on
a
budget,
and
it
is
reasonably
priced.
My
stay
here
had
the
potential
to
be
very
good,
however
poor
and
extremely
unprofessional
staff
made
my
stay
just
short
of
a
nightmare.
The
main
problem
I
had
is
with
the
key
cards
required
to
get
into
your
room.
Every
time
I
left
my
room,
I
was
locked
out.
If
you
bring
your
key
card
near
an
electronic
device,
it
cancels
the
card,
which
is
technology
that
I
have
used
before
at
many
hotels
without
issue.
However,
even
when
keeping
my
key
card
isolated
in
the
pocket
of
my
board
shorts,
upon
bringing
it
out
to
get
into
my
room,
it
would
not
work
-
not
once
-
prompting
me
to
walk
to
reception
and
back
EVERY
single
time
I
needed
to
get
into
my
room.
This
would
sometimes
turn
into
a
45+
minute
process
of
me
trying
to
get
into
my
room.
Not
once
did
my
key
card
work,
even
when
kept
far
away
from
my
electronics.
Over
the
course
of
about
5
days,
I
probably
spent
an
entire
day
(12+
hours)
waiting
around
for
a
bellboy
or
staff
to
let
me
into
my
room.
One
time,
the
housekeeping
ladies
were
outside
my
room
-
one
of
the
ladies
had
just
cleaned
my
room
about
10
minutes
earlier
-
so
you
would
think
she
would
trust
that
the
room
was
in
fact
mine
and
let
me
in
with
her
master-key.
Not
even
the
housekeeping
staff
would
let
me
in.
One
lady
tried
to
pretend
like
she
couldn't
help
because
she
didn't
speak
English.
I
politely
asked
her
in
Spanish
if
she
could
let
me
in
and
pointed
to
her
coworker
who
had
personally
cleaned
my
room
no
more
than
10
minutes
earlier.
They
said
NO.
AND,
you
cannot
call
the
hotel
from
your
cell
phone.
The
phone
number
found
online
does
not
work.
My
second
complaint
is
that
the
hotel
staff
did
nothing
about
various
noise
complaints
which
made
it
difficult
to
sleep.
One
night
there
was
a
party
of
5-6
girls
on
the
balcony
very
near
my
room.
They
were
talking
extremely
loud
-
literally
shouting
at
each
other
in
Spanish
-
very
audible
even
from
a
distance
making
it
impossible
to
relax
and
sleep.
I
called
the
front
desk
to
complain.
An
operator
picks
up
the
phone
and
transfers
me
to
the
front
desk
which
took
quite
some
time,
perhaps
because
it
was
late
at
night
around
11:30pm.
I
was
waiting
on
my
balcony
for
the
security
guard
to
show
up
to
tell
the
party
of
girls
shouting
in
Spanish
to
be
quiet.
After
waiting
some
time,
I
called
again
as
they
were
only
getting
louder.
I
was
told
by
the
front
desk
that
the
"security
guard"
walked
by
the
room,
noticed
the
party,
but
did
nothing
and
blamed
the
boisterous
noise
on
the
fact
that
I
was
standing
outside.
I
called
again
and
I
was
told
that
"it's
okay
because
we
called."
He
told
me
they
called
their
room
but
no
one
picked
up.
Their
loud
party
on
the
balcony
continued
and
kept
me
awake
most
of
the
night.
The
WORST
thing
that
happened
to
me
at
this
hotel
was
at
lunch.
Yes,
there
are
lots
of
people
that
come
to
Cabo
to
drink
alcohol
and
lounge
at
the
pool.
I
am
not
one
of
those
people.
Anyways,
I
ordered
an
iced
tea.
The
first
time
I
received
an
arnold
palmer.
I'm
on
a
low-sugar
diet
-
it
was
very,
very
sweet.
I
sent
it
back
and
asked
for
unsweetened.
The
waiter
said
no
problem
and
comes
back
15
minutes
later
with
what
appeared
to
be
an
iced
tea.
I
took
one
sip
and
it
did
not
take
me
more
than
a
fraction
of
a
second
to
detect
the
drink
he
gave
me
was
extremely
alcoholic.
I
had
planned
to
go
scuba
diving
that
afternoon
and
had
to
cancel
my
plans
and
eat
a
cancellation
fee
because
I
was
somewhat
buzzed
from
the
waiter
serving
a
non-drinker
a
stiff
cocktail
at
3:45pm
when
I
had
just
asked
for
an
iced
tea!
The
sushi
bar
is
a
nice
touch,
especially
with
the
all-inclusive
bands.
However,
the
service
at
the
pool
and
restaurant
is
extremely
slow.
The
restaurant(s)
is
clearly
understaffed
and
overwhelmed.
It
takes
20+
minutes
of
sitting
down
just
to
even
be
noticed
by
staff.
Then
another
20-30
minutes
just
for
your
drink
to
arrive.
AVOID
this
place
if
you
can
afford
to.