2/5 Rural R. 5 months ago on Google
We
arrived
at
the
hotel
to
find
no
parking
available,
this
having
not
been
clear
online.
We
were
given
our
room
key
and
were
disgusted
by
the
state
of
the
room
-
black
mould,
peeling
paint,
filthy
sink
and
shower.
No
heating
bar
an
aged
plug
in
heater
which
was
also
filthy.
There
was
mouldy
food
on
the
windowsill
outside.
The
family
room
was
far
smaller
than
we
would
usually
expect
at
an
Ibis
Styles.
We
did
not
feel
at
all
comfortable
staying
here
with
our
young
children
and
therefore
decided
we
had
to
request
a
replacement
room
or
leave.
On
exiting
the
room,
we
realised
that
the
fire
door
had
been
wedged
open
with
old
carpet
tiles.
The
corridors
were
in
as
poor
state
as
the
room
and
the
stairs
were
filthy.
The
only
decent
area
was
the
lobby
and
dining
room
which
had
obviously
been
renewed
to
give
a
better
veneer.
On
complaining
we
received
no
apology
but
were
handed
a
different
room
key.
It
has
to
be
said
this
room
was
far
superior
and
had
been
at
least
partially
refurbished
-
the
shower
was
original
and
not
ideal
but
the
rest
of
the
room
was
perfectly
acceptable.
Not
what
we
expect
from
Ibis
Styles
and
we
use
them
a
lot.