Polyclinic Montréal - Elsan image

Polyclinic Montréal - Elsan

Medical clinic General hospital Eye care center Gynecologist Orthopedic surgeon Surgical center Emergency room Gynecologist only Urologist Oncologist Vascular surgeon Gastrointestinal surgeon

😠 Returning for a colposcopy The nurse anesthetist but injects the product into the muscle of my arm and insists despite my severe pain. The whole block looks at each other in awe, I can't fall asleep and I suffer martyrdom. Result eight days of immobilization of the arm very very painful. A shame an... People often mention pour, staff, room,


Address

Rte de Bram, 11000 Carcassonne, France

Website

www.elsan.care

Contact

+33 4 11 20 02 43

Rating on Google Maps

4.10 (778 reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: (New Year's Eve), Open 24 hours, Hours might differ
  • Monday: (New Year's Day), Open 24 hours, Hours might differ
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: pour (9) staff (9) room (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Christelle G. 1 year ago on Google
    (Translated by Google) Returning for a colposcopy The nurse anesthetist but injects the product into the muscle of my arm and insists despite my severe pain. The whole block looks at each other in awe, I can't fall asleep and I suffer martyrdom. Result eight days of immobilization of the arm very very painful. A shame and the next day I go to the emergency room they tell me it's nothing it happens often… Ah yes the emergencies also avoid them if you really have an emergency because at the reception they are in no hurry to receive you neither to work nor to give you X-rays or whatever. She is beautiful health (Original) Rentrée pour une colposcopie L’infirmier anesthésiste mais m’injecte le produit dans le muscle du bras et insiste malgré ma forte douleur. Tout le bloc se regarde effaré je ne m’endors pas et je souffre le martyr. Résultat huit jours d’immobilisation du bras très très douloureux. Une honte et le lendemain je vais aux urgences on me dit c’est rien ça arrive souvent… Ah oui les urgences éviter les aussi si vous avez vraiment une urgence car à l’accueil ils ne sont pas pressés de vous recevoir ni de travailler ni de vous faire des radios ou autre. Elle est belle la santé
    5 people found this review helpful 👍

  • 4/5 pat l. 1 year ago on Google
    (Translated by Google) Good care by caring staff, pleasant room despite a fairly dilapidated bathroom with clogged sink throughout the stay. Mattress of the downright uncomfortable bed due to its wear, because not of first youth (it would be good to change it because I am not the only one to point it out). Food ok except on Sundays or well it's not the same (to be improved). Stay of 3 days correct on the whole for my part, longer would have been complicated. (Original) Bonne prise en charge par le personnel soignant qui est attentionné, chambre agréable malgré une salle de bain assez vétuste avec lavabo bouché durant tout le séjour. Matelas du lit carrément inconfortable dû a son usure, car pas de première jeunesse (il serait bon d'en changer car je ne suis pas le seul a le signaler). Nourriture correct sauf le dimanche ou la ben c'est pas pareil (a améliorer). Séjour de 3 jours correct dans l'ensemble pour ma part, plus long aurait été compliqué.
    3 people found this review helpful 👍

  • 5/5 cascailloux 1. 1 year ago on Google
    Bon accueil tout le personnel soignant à été parfait. Prise en charge rapide et attente raisonnable. Anesthésiste, infirmières ou aides soignantes aux petits soins pour moi. J'ai eu une couverture pour me tenir au chaud. Parfait. Je reviens le 19 janvier pour l'œil gauche sans appréhension.
    2 people found this review helpful 👍

  • 4/5 Sandra W. 1 year ago on Google
    Fantastic Clinique. Brilliant staff, surgeons and nurses. The only downfall is the food. Its is not acceptable for people who are recovering from surgery to have this type of food. They need nutritional food that helps them heal.
    1 person found this review helpful 👍

  • 3/5 pascal c. 1 year ago on Google
    (Translated by Google) Taken care of on an outpatient basis for visceral surgery, following a post-operative problem, I had to stay under observation in general medicine for forty-eight hours. If outpatient care is satisfactory, the same is not true in medicine. The quality of the rooms is mediocre, I was happy not to have asked for a single room because the environment is very noisy: noise in the corridors, voices of the nursing staff... the meals are relatively tasteless, out of four meals taken j 've had compote for dessert three times and even then my last meal was not planned I "inherited" a vegetarian meal... instead of whom? For the medical aspect, the outpatient staff took good care of me. (Original) Pris en charge en ambulatoire pour une chirurgie viscérale, suite à un problème post-opératoire, j'ai dû séjourner en observation en médecine générale pendant quarante huit heures. Si la prise en charge en ambulatoire est satisfaisante, il n'en est pas de même en médecine. La qualité des chambres est médiocre, je me suis félicité de ne pas avoir demandé de chambre individuelle car l'environnement est très bruyant : bruit dans les couloirs, voix des personnels soignants... les repas sont relativement insipides, sur quatre repas pris j'ai eu trois fois de la compote en dessert et encore mon dernier repas n'était pas prévu j'ai «hérité» d'un repas végétarien... à la place de qui ? Pour l'aspect médical, le personnel en ambulatoire s'est bien occupé de moi.
    1 person found this review helpful 👍

  • 5/5 Julien B. 1 year ago on Google
    (Translated by Google) My son was treated urgently for a kidney infection and then hospitalized. The emergency and hospital staff were more than professional and friendly despite a complicated month of August for them. The food is that of a health establishment, but served with a smile. It's nice to see that there are still people like that. Thanks again. 👍 (Original) Mon fils à été pris en charge en urgence pour une infection des reins puis hospitalisé. Le personnel aux urgences comme à l’hôpital à été plus que pro et sympathique malgré un mois d’août compliqué pour eux. La nourriture est celle d’un établissement de santé certes mais servie avec le sourire. Cela fait plaisir de voir qu’il y a encore des gens comme cela. Merci encore. 👍
    1 person found this review helpful 👍

  • 5/5 Jim M. 1 year ago on Google
    Excellent service, attentive staff, competent and thorough medical team. Was dreading operation and expected pain and after effects. In fact the procedure rewound 25 years and to boot minimal discomfort. Marvellous.

  • 5/5 francine g. 1 year ago on Google
    Ras

  • 5/5 Monique T. 1 year ago on Google
    (Translated by Google) Hello. Super knee prosthesis hospitalization, Very very competent surgeon, attentive to his patients, staff, Nurses Nurses very pleasant, however the meals were not. Arrives too cold concerning raw vegetables at worst frozen including bread. Don't want to eat. One afternoon I had mash, blood sausage with its apple compote, but blood sausage in the microwave, yuck yuck, when I love fried blood sausage. I hope that improvements in this direction will be made because the patients need it. Surgeon Julien Hemmer, thank you you are a beautiful person. I will surely come back for the other knee but we will wait a bit 😘😘😘 (Original) Bonjour. Hospitalisation prothese du genou super, Chirurgien très très compétent, à l'écoute de ses patients, personnel, Infirmiers Infirmières très agréables par contre les repas non. Arrive trop froid concernant les crudités au pire congelés y compris le pain. Ne donne pas envie de manger. Un midi j'ai eu purée, boudin avec sa compoté de pommes mais le boudin au micro-ondes berk berk alors que j'adore le boudin frit. J'espère que des améliorations dans ce sens seront effectuées car les patients en ont besoin. Chirurgien Julien Hemmer, merci vous êtes une belle personne. Je reviendrai sûrement pour l'autre genou mais on va attendre un peu 😘😘😘

  • 5/5 gary t. 1 year ago on Google
    Never had an experience like this in any hospital before. No waiting, very clean and first rate caring staff. I had a similar operation in the uk some years ago and it was nothing like this experience the professionalism shown put me at ease all the way through. Hardly any pain and my recovery is much quicker. Highly recommended service.

  • 5/5 Alain M. 1 year ago on Google
    Super

  • 5/5 Martina M. 11 months ago on Google
    Excellent staff and doctor! Going for an operation I was scared but with the help of the calm and attentive nurses it went amazingly smoothly. The doctor was absolutely amazing, as expected bleeding after the procedure didn’t appear thanks to his skill. Ps.: Just one little thing, it could be a little bit quieter in the convalescing room

  • 1/5 Lorraine D. 1 year ago on Google
    I fractured my ankle on the 6th of February 2023 and attended the clinic for treatment. As a nurse I expected a certain standard of treatment but was very disappointed. I was seen at the admission desk and immediately asked for payment. I did get a prompt xray but then was not directed to the correct waiting room. Four hours later I was directed to another waiting room without a seat. A relative informed the nurse that I was unable to stand and I got a wheelchair. One hour later I was placed in a cubicle where no vital signs were taken. After another hour a Doctor informed me I had fractured my ankle. I was then informed they had no boot available in my size and i was discharged without instructions for mobility. I had to ask for analgesia and for crutches! A dreadful painful experience overall.

  • 5/5 Martin C. 8 months ago on Google
    The care I received was excellent Thanks to all concerned

  • 5/5 Henri Joseph M. 5 months ago on Google
    RAS.

  • 5/5 Chris B. 5 months ago on Google
    Superb


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