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Point Service Mobiles Carcassonne

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😠 Responsable désagréable et insolent quand tout va bien c bon et au moment d’un désaccord service client fantôme a fuir. Il y a des façons à répondre aux clients et celui-ci a été arrogant jusqu’à me tourner le dos. Le respect a mes yeux reste primordial. People often mention phone, professional,


Address

168 Bd Denis Papin, 11000 Carcassonne, France

Website

magasin.save.co

Contact

+33 4 68 25 79 21

Rating on Google Maps

4.50 (268 reviews)

Open on Google Maps

Working Hours

  • Monday: 9:30 am to 12:30 pm, 1:30 to 7 pm
  • Tuesday: 9:30 am to 12:30 pm, 1:30 to 7 pm
  • Wednesday: 9:30 am to 12:30 pm, 1:30 to 7 pm
  • Thursday: 9:30 am to 12:30 pm, 1:30 to 7 pm
  • Friday: 9:30 am to 12:30 pm, 1:30 to 7 pm
  • Saturday: 9:30 am to 12:30 pm, 1:30 to 6 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: phone (7) professional (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Faitsu150 1 year ago on Google • 123 reviews
    The new terminals work great! All that is missing is to invite all the Elisabeths to discover these new terminals (This is a joke made when Élisabeth Borne became Minister of Labor)
    1 person found this review helpful 👍

  • 5/5 David H. 5 years ago on Google • 19 reviews
    I had my screen replaced today, very fast and efficient service. I'm English and my French is terrible but the staff were very friendly and helpful. Many thanks!
    1 person found this review helpful 👍

  • 5/5 Christel D. 1 year ago on Google
    Les jeunes qui vous accueillent très sympathique et serviable.je conseille vivement
    1 person found this review helpful 👍

  • 5/5 Sebastien T. 2 years ago on Google
    (Translated by Google) Great home and very good job (Original) Super accueil et très bon travail
    1 person found this review helpful 👍

  • 1/5 Elièss E. 11 months ago on Google
    Responsable désagréable et insolent quand tout va bien c bon et au moment d’un désaccord service client fantôme a fuir. Il y a des façons à répondre aux clients et celui-ci a été arrogant jusqu’à me tourner le dos. Le respect a mes yeux reste primordial.
    1 person found this review helpful 👍

  • 5/5 Frederic P. 8 months ago on Google • 135 reviews
    Very nice home !! Laptop screen repair and protection at a reasonable and professional price, don't hesitate, I recommend 🤙🤙

  • 5/5 corinne l. 3 months ago on Google • 94 reviews New
    ☎ Work well and quickly. At an affordable price.

  • 5/5 Genevieve H. 5 months ago on Google • 87 reviews
    The staff in this department are really helpful. Kindness, politeness, listening to people like me who are incapable in this area. The pros are there and I would come back if there was the slightest problem with my phone. Thanks to the Team.

  • 5/5 jeremy m. 5 months ago on Google • 48 reviews
    Service top

  • 5/5 Patricia T. 8 months ago on Google • 21 reviews
    Very professional and very pleasant staff. The lady is remarkably kind and the gentleman who repairs the phones is very professional. Thank you for this welcome. I recommend +++

  • 2/5 Laura H. 8 months ago on Google • 13 reviews
    We had two screen protectors fitted to our phones. The work itself is quite well done which is why I give it two stars. However, customer relations 0, haughty person, cold, not smiling, the tone used is condescending. We felt really uncomfortable in front of him, which is why I didn't give more stars. In a business like this it is essential to have a good professional attitude, to be at least smiling and welcoming. One thing is certain: I won't come back there again.

  • 5/5 Noemy J. 11 months ago on Google
    très bon accueil et très professionnel !

  • 5/5 SEVERINE P. 3 months ago on Google • 4 reviews New
    Great welcome, and very professional

  • 5/5 Pierre-Luc R. 9 months ago on Google
    Personnels très agréables et sympathique qui donnent de bons conseils je recommande 👍

  • 5/5 Randy G. 8 months ago on Google • 4 reviews
    Always fair and priced. Better than many alternatives. I make the 90 min round trip just to go here for the quality workmanship at a budget price

  • 5/5 noemy j. 11 months ago on Google
    personnel très accueillant et très professionnel !

  • 1/5 dimitri p. 1 year ago on Google
    A refuser de me vendre une protection écran, soit disant mon téléphone n’a plus de mise à jour donc trop vieux (encore sur iOS 15) 🤔, la concurrence c’est bien occupé de moi !

  • 5/5 hélène L. 10 months ago on Google
    Personnel extrêmement compétant, accueil très agréable et chaleureux. Ne pas hésiter à venir chez eux !!

  • 5/5 Clem o. 3 years ago on Google
    (Translated by Google) A crazy world at the moment, but still as effective! Repair within the hour and guaranteed... I recommend (Original) Un monde fou en ce moment, mais toujours aussi efficaces ! Réparation dans l'heure et garantie... Je recommande

  • 5/5 Thomas L. 2 years ago on Google
    (Translated by Google) Very satisfied. I had my phone camera lens changed and they were very quick and cheap. I recommend (Original) Très satisfait. J'ai fait changer ma lentille d'appareil photo de téléphone et ils ont été très rapides et pas cher. Je recommande

  • 5/5 Pascal V. 2 years ago on Google
    (Translated by Google) Very friendly welcome, very professional and attentive staff. Affordable price (Original) Accueil très sympa, personnel très pro et à l'écoute du client. Prix abordable

  • 1/5 Valentin P. 2 years ago on Google
    A fuir absolument aucun professionnalisme et un manque de compétence certain J'en ai fait les frais avec mon téléphone qu'il m'on rendu complètement en panne

  • 1/5 Melanie B. 2 years ago on Google
    A fuir. Aucun sens commercial. J'ai fais poser une protection d'écran qui m'a coûté tout de même 30€ le bout de plastique et qui 3 semaines plus tard c'est décolé. Le vendeur n'a rien voulu savoir et voulais me refaire payer 10€ pour le changer.La fameuse garantie que l'on souscrit à l'achat. Franchement 3 semaines après, alors que le téléphone n'est ni tombé, ni chauffé . Qu'à cela ne tienne, c'est la boutique Darty qui à été contente de récupérer 3 contrats ! A bon entendeur...

  • 5/5 Vincent G. 1 year ago on Google
    Arrivé pile à la fermeture, le Monsieur a réparé mon téléphone rapidement, je suis très contant! Encore merci


Call +33 4 68 25 79 21 Open on Google Maps

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