Lovely food.. 😍 Very satisfied with the quality and quantity.

Love Nandos, good value, great service great food A1!!!!!

The food was way over priced and the portions were tiny. service was terrible and when we ordered bottomless drinks we didn't get them until the food came out 25 minutes later. Won't go back again and very disappointed as I've heard so many people say it's decent.

It's still a cheeky Nando's .. it's just different! No queues outside any more, instead you need to scan a barcode at the entrance to get your place in the queue and you'll be informed when a table is available for you. We had a seat upstairs, the host told us to go upstairs and tell the greeter it was table 11 and left us to it, but when we got upstairs there was no-one there and table 11 was the first one, so we just sat down. There are now barcodes on the tables as well to order food. Just a note - you need an account to order your food so it's easier to sign up before rather than doing it there. So, barcode food ordering. Even with a reduced menu, there's still pretty much everything you'd expect from Nando's to order from, not sure what was missing! I guess it's just a little anti-social, everyone's head in their phones whilst ordering, less conversation. The system all worked fine, orders are placed and food is brought over. I guess I'd prefer a little more interaction from staff - as there was no-one to greet us at the table we weren't explained to how the drink refills worked, did we have to order on the barcode each time or ask someone in person with the same glass? We never found out. You're basically just left to your own devices, there's no interaction apart from when your food is brought to the table and you're asked if you need condiments. You don't see any other staff milling about and you there's no-one around to approach. Food wise, always a good standard from Nando's - I had butterfly chicken, tenderstem, salad and split a spicy rice with a mate. All lovely food. They don't do balsamic vinegar anymore which was a shame. Like I say, it's Nando's, just different. Personally, I might just order online for click/collect or a home delivery next time.

Terrible attitude and vibe from the girl managing the queue. Replace her. Bad for business. 31 july 7pm

Everything was great. Lovely food, quick service and enjoyed atmosphere.

was here for an HOUR and 2 people still hadn’t received their food when speaking to staff about the wait they made us out to be liars and didn’t even apologise… we didn’t get any check backs and the workers kept hovering around us… the mac and cheese was cold and lifeless but the spiced grains are really nice. didn’t make us feel welcomed and instead made us feel like we were a bit of money. couldn’t wait to get us out although there were 2 staff members who were nice. did not appreciate how i was treated there

*review about customer service* We just came to order Full plater to take away.reception service handled by a lady ( it's mentioned her name in Bill) We were first time trying Nandoos and while ordering sides we got confused but she didn't give the proper guidance and we felt like insulting us from her few words talk and face expressions. it's not the way to treat the customer,the customer may be Knowledgeable or unknowable about the dishes. sorry

Been years since I've been to Nandos and they've added loads of extras to the menu. Really impressed! Had the Sunset Burger, Peri Peri Chips and the Rainbow Slaw. Wonderful :)

We had a gift voucher so we went. Served right away - no wait (8pm on a Saturday). First time there. Was okay, it’s chicken and chips. We had sweet potato wedges for starter which were nice. I had a grilled chicken burger chips and garden bread. Was okay but about taste less. Garlic bread was yummy. Partner had a flatbread with chicken peri fries and peas. Peas were nice, we also had creamy mash which was yummy! Dessert was a cheese cake and ice cream which for me was the best part!!! 3/5 - staff were fantastic, food was okay and quick but nothing to write home about, toilets were dirty and looked very in polished (grouting etc)

Very helpful and friendly staff. Tables and cutlery were clean despite the quick table turnover. Food was lovely not overcooked.

As always, great service by staff. Food is always exceptional. 💙❤

The place is nice but the portions are extremely small! We order the "plate for 2" and it was just enough for one. Butterfly chicken is the biggest joke ever in the size of a sample

Wonderful service and good food yesterday in a busy Nandos ahead of the Harry Styles gig. Manager went out of his way to look after everyone waiting to go in and was attentive to us when we sat down re: allergy. Thank you.

This Nandos is ok. The lady on Host was very good. I sat outside of Nando’s and the internet didn’t work as they want you to order though your phone so I had to go inside to order. I ordered my favourite Sunset Burger. I remember telling the guy on the till no ‘red chutney and no lettuce and it was in my burger, when I asked the other guy for extra cheese it was so much to ask for. I didn’t eat all my burger as it had lettuce in. The garlic bread was horrible and the chips were not nice either

Had dinner today (26/9/22) at 6pm and within 10 mins of leaving me and my partner had to run to the closest toilets; even an hour later we are both still feeling icky! We both had the chicken thighs! This needs checking immediately as it effected both of us!!

Fine dining in the city centre, the chips was 💯, chicken was well spiced with a variety of sauces to choose from.

We were disappointed to find hair in my partners wrap she had eaten 3/4 of one half of her wrap we brought this to the attention of a 'manager' who just said 'hairs do happen sorry' no offer of a replacement or a genuine apology.

Note this Nandos is on the first floor inside the St Davids shopping centre. The address on Google was incorrect which I have asked to be amended. Took 15 minutes to get a table but worth the wait. Recommend placing your order while you wait in the queue and just add the table number when you get seated. Friendly service with a "hands off " approach as is usual with Nandos. Tables and seats could have been a little cleaner. Order at table via the web. Recommend using their WiFi as 4g is painfully slow. Starters were served quickly but incorrectly, remedied fast though. Vegan mayo was not great which we found odd for a chicken restaurant. Mains served quickly, but waitress missed one order which we had to chase. Really tasty and good portion size and good value for money. Staff excellent.

Lovely food, fast service and seated straight away (around 4pm we went). Very enjoyable!

I went for a solo lunch and when I went to get my drink refill the waiter, who had walked past several times and noticed I was on my own, piled my plate with rubbish and took my plate. There was half my meal left and I left my cutlery rested on the side of the plate, clearly nit finished. The manager offered a partial refund and didn't seem bothered about the awful service or the fact that everyone else around me was talking about me. Terrible service Nandos!!!!!!!

No ice cream served after 15 mins, and it is the only thing my little girl wants from the restaurant. Leave without refund, because of the waiting time. Will never come back again.

My husband, myself and my son ate here. My meal came out then 30 minutes later after speaking to 2 members of staff my husband and sons meal came out cold. When we complained a manager came across and told us that this was not a fast food restaurant and we should expect to wait for our food. Tried telling him that the waiting time wasn't the problem that we expected to eat together and the food to be warm,. He kept talking over us and refused to listen telling us he'd been a manager for 20 years and knew what he was talking about. He did however go and get another manager who I assume was the real manager who was very helpful and apologized. He is the only reason I gave 1 star.

Typical Nando's great food, good service, covid19 restrictions mean a wait of around 30 minutes, but the virtual queue allows you to leave and wander around the shops while you wait. Unfortunately the bottomless drinks have to be given by the staff now, so there is a small wait to catch the attention and have it delivered. Love the chicken and the corn on the cob.

chicken was nice tbf but dont buy the garlic bread comes burnt and every other nandos does a cheesy garlic bread but nah u get a slice of cheese instead, also the staff dont want to work there esp the girls

I had a great experience here today! I think we were served by Emily, who was very friendly and made sure to check that everything was okay for us. Thank you for the great service!

Always great food, only thing they keep getting wrong is that we ask for a portion of chicken to be well done but never comes out like it and always need to send it back. Other than that, all good.

I came into ur shop yesterday and i saw you were low on butterfly chicken but me and my boyfriend had one each, at around 12am i had a bad stomach and me & my mam were about to go to a&e because i couldn’t stand straight and the pain was unreal, my boyfriend had a slightly bad stomach but nothing came to it. i’ve now been told i have food poisoning at 15

Not happy this time I'm afraid. Had to wait 10 mins before they opened up the upstairs section. I was pointed towards using the app to buy but I had no mobile signal with EE and the free WiFi was unusable so after waiting for a few mins I paid via the till in the upstairs counter - why couldn't I have done that from the beginning? My chicken burger meal came and it was dry and send like it had been sitting there before I ordered it. The male staff upstairs didn't seem to pleased to be there. Not a great experience. I hope this isn't the new normal...

Lovely food. Safe choice when craving chicken and chicken burgers!

I had my very first Nandos in Cardiff recently and I loved it. The only reason I hadn't had one before was because the nearest one is over 50 miles away. We were seated very quickly even though the restaurant was quite busy, the server was very friendly and engaging. We ordered our food & after a short wait it arrived at our table & my friend and both chose the butterfly chicken. Thoroughly enjoyable, I had a medium spice & that was fine for me, any more spicy & I wouldn't have liked it. Coleslaw & chips were also really nice & I'll certainly have Nandos again in the future.

Amazing wrap and burger, the rainbow salad was bad I think lol unless it's just my taste buds.

I would like to thank Emma who made my experience wonderful her cheerful smile and help with placing us at the table and guiding us with our order. The quality, quantity , ambience , availability of various peri peri sauces and cutlery was great and give Thai place a 5 out 5 . This is better than the other two Nando’s stores one in brewery quarter and other in cardiff bay. Highly recommend visit this location if you are in cardiff over the other 2 locations.

The dishes are average, no surprises

Fantastic place to eat for those chicken lovers. With a choice of how spicy you want your chicken, and a great range of sides to choose too. The food is always delicious and hot, and the staff are always lovely and happy to help.

Very friendly staff and the food was quick and good. Would've appreciated being told about the WiFi as we struggled to order our food on mobile data alone. We finally found WiFi after 10 minutes of struggling with our signal.