Unlike other reviews (apparently), I’ve ordered from the right place. It’s literally terrible. Got caught on by the good reviews, but it’s the same price as KFC, and I would rather order from there. Avoid! Soggy, kebab shop style chicken - it’s certainly not gourmet.

Tried them twice on just eat was not impressed at all despite the overwhelmingly positive reviews, also visited the place for burger meal and corn on the cob. The corn was very old and mush, its all very fancy presented but a shame that the food quality can't match it. Two stars for cleanliness, staff and decor.

One of the best places for delivery. Food is brought in very hot and well presented. I never had anything missing from the delivery. When it comes to delivery, it's important to make sure you are getting food which is well cooked and well packaged and I think chicken house gourmet delivery stands out in Cardiff

Where to start food came an hour late after phoning once they kept hanging up no customer service when the food finally did come it was disgusting and cold the chicken burgers were basically all grissole I can honestly hand on heart never experienced such bad food with such customer service stay away at all costs and refused refund and kept putting the phone down having to go through the bank to get a refund

Food was rock hard and was off Called to make a complaint no answer Will be making a further complaint to the food standard agency

I don't know why I order food here, the chicken is not so good and if I ask refund they are repaying. please don't order food here

The BEST wrap I have EVER tasted in my entire life! Wasn't sure about this place at first due the reviews I've heard but I will not regret ordering this! The delivery was faster than I thought it would be. The food was very hot and tasted as if it has just been cooked! The cans of coke tasted extremely fresh! Would defiantly recommend this place for wraps as I haven't tasted anything else. Love it!

Love it, fave chicken place! Friendly staff, fast delivery & great food!

I wouldn't recommend there are much better take out places on the delivery service, but the food isn't as bad as some of these reviews are saying. please note that even though it says gourmet its just grilled chicken or fried chicken in a burger. if im honest i wont order from here again

this restaurant serves cold food and the taste is not good at all and they talk rude with customers

Good tasty food (if you like chicken) and not too greasy. Guy who served us could be taught how to crack a smile, but still a good place to eat and great value for money. Not too sure what the spicy sauce is, but it's very nice!

Great variety, great price, great quality. More than just your run of the mill fried chicken shop, much more choices than other places. Mango lime marinated grilled chicken on rice is particularly great. Fries aren’t soggy like other places. Best chicken in Cardiff!

Chicken is cooked to perfection and their delivery times are good, even during peak hours.

Combination of Quality, Quantity and amazing flavour

Had the chicken feast which includes: 6 pieces of chicken, wings, x2 burgers, x2 fries and x2 drinks for £19.99. Good food and service, friendly driver. Would recommend

food is cold no taste i dont like it at all

Absolute idiots. Rang them to tell them I’m ordering via the app as they said they’re open. Had trouble on the app so been ringing the them for 2 hours and no answer. You just lost a regular customer. Absolute joke

This place is beyond disgusting the false advertisement on their chicken breast burger is unbelievable I’ll break it down for you according to them they use a “toasted sesame bun” the bun is wet soggy and literally could be found in a local supermarket. Furthermore they claim their chicken breast is coated in a ‘secret recipe breadcrumb’ that got me excited when ordering thinking it would be a crispy and gourmet style chick burger but as soon as I opened the box I was immediately disappointed as the burger was not only the size of my palm but the chicken used was a cheap frozen chicken they bought in bulk there was no special recipe at all and unbelievably their special mayonnaise was just good old plain mayonnaise you could buy from a Asda or Tesco. Moreover, the chicken wings are just frozen chicken that stay heated all day until they’re sold out , which god know how they could ever sell out on those wings they are disgusting, morbid, and grotesque. Would never recommend this place unless your intentionally trying to poison someone. This food is not suitable for any humans to eat, actually not any species in this world could eat such food. And lastly the peri peri fries, you probably already understand the theme here they were wet, soggy and plain despite the peri peri salt. I ignored the negative reviews here and thought I would give it a try anyways but do not be convinced by how the shop looks, this place is CHUM BUCKET in disguise I can literally see Plankton in the back coming up with ideas on how to create the worst possible food.