Freshly cooked noodles. Lunchtime offer is a bargain. Not currently accepting card payments so losses a star for inconvenience. Update: How can a place that offered so much, be in the position they are now. I have been coming here since day one, and during that period it was the best noodle bar in Cardiff. However over the months and years there have been little changes and reductions in the service offered. No longer offering a loyalty card, changes to the forks, i.e cheap plastic. Card payments no longer accepted. The quality of the food and service is so inconsistent, and every time I visit there are new employees. I think I'm finally done with this noodle bar...

Pros: cheap price for a big portion and fast service. Cons: I ordered jasmine rice with teriyaki sauce and expected a light drizzle. Instead the food was drenched in it, which wasn't very appetizing. I also ordered one with the hot chilli sauce, and while it was spicy it was also very sweet, which in my opinion is odd. Overall great food but maybe lessen the sauce.

Not worth it in the slightest. Took well over 2 hours to come. When the food eventually came and we explained that we had already been out and bought food from somewhere else (because despite calling up 41 times to cancel, the line was 'busy' and we were starving). Driver acted like this was unreasonable. Service has gone down hill dramatically.

food is very good. customer service is atrocius. got my delivery wrong twice. took over an hour for delivery driver to return. new website doesn't work and i was called a liar in an email. owner too spinless to talk to me on the phone - preferring to only email me. i used to go there twice a week, never again. customer service and accurate/timely deliveries is just as important as the food quality.

Fantastic fresh food made in front of you, the closest thing to Wagamama at a quarter of the price. There's a reason they keep winning awards each year. Images are from their new location in Cardiff centre. Check it out!

I don't know why I keep torturing myself by continuing to order from here and expecting it to be better. It is consistently disappointing. Tonight's offering didn't taste of anything at all, I think they forgot to add the sauce. And the gyozas were overdone. Nothing good to say about it. That was my last attempt to get a good meal from this place. Sort out your kitchen staff, lazy and unacceptable! I give up 🤦‍♀️

Utter shambles Ordered a meal at 8, 30 minutes past due I call to be told it is out for delivery and next call...1 hour later I chase (food ordered 2 hours previous) food shows up with sides not hot (we live about 750 yds from their premises). "Nobody here is trained to give a refund" which is very much their problem. "Can't give you an immediate refund it takes 5 days" literally against the goods and services act. Absolute shower of uselessness and lies to cover diabolical service. You just lost a very loyal customer

Ordered food from here yesterday evening given a time and it turned up almost 40 mins after that. Lukewarm and drenched in the sauces you choose the katsu chicken was thin chewy and grisly all looked like it was cooked a while before microwaved mush thrown in a box and sent out!

This is a great takeway for us we are medical nurses and get 15% of our collection orders and its a go to be place for us now after work! food is fresh, healthy and is cooked right in front of you. Staff are always polite and shop is always clean and welcoming! Would reccomend to all my friends and family.

Great spot for some tasty noodles. I work around the corner and i come most days for the lunch time deal it always hits the spot. for less the a fiver i get a big box of noodles and a can. Much better the alot of the meal deals which only offer a cold sandwich, crisp and drink. This place is also halal! Would recommed of you havernt tried it before.

I have come to the decision, Wiwo food and customer service is something to be desired. Recently I placed my order as usual, order was wrong and they refused to change my order stating I did not specifically request "no cabbage and no eggs". The order was "chicken, plain noodles and satay sauce" but because I had not requested what I didn't want (that I was not informed was included) I was in the wrong. So half hour later I have finished picking out the food I did not want. Today, 12/11/2018 I thought I'd give it another go, utter disappointment. waited 35 mins for a 2 x Jnr box, finally arrived, boxes were not even half full, barely any meat, no sauce what so ever and too much oil, a bland mess that went straight in the bin. You do not get what you pay for in the terms of food or service. I couldn't be bothered to go back as passed experience proved to me, the staff are not bothered. I will not be returning, and would not recommend.

Terrible customer service. No complaints procedure. Direct you to a website to make complaint but no email address. Then ignore your call. When eventually got through cut off then told I’m new staff can’t work phones. Over 2 hours for a delivery. Told an hour before that it had left. Then was surprised why I didn’t want it when it arrived. Told manager not in till next week. Terrible customer service/ delivery’s etc. Tried to blame just eat but I ordered direct from website. Wiwo Canton should never win any awards. Absolutely terrible site 🥢🤬