Old Post House image

Old Post House

Restaurant Bed and breakfast Event venue Bistro Function room facility Catering food and drink supplies

Individually styled rooms in a refined B&B with a glass-enclosed restaurant & a casual guest lounge. People often mention service, staff, great, excellent, afternoon, Post, House, lovely, wedding, venue,


Address

Greenwood Ln, Cardiff CF5 6EL, United Kingdom

Website

www.oldposthousecardiff.co.uk

Contact

+44 29 2056 5400

Price rating

$$ $$

Rating on Google Maps

4.70 (195 reviews)

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Featured Reviews


Frequently mentioned in reviews: service (19) staff (17) great (12) excellent (11) afternoon (10) Post (10) House (10) lovely (10) wedding (10) venue (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 harriet w. 4 months ago on Google
    Vile and shocking behaviour of owner and manager Chris. My mother has severe dietary intolerances so opted to take her own food to a group Christmas meal with the full agreement of the organiser. Despite not wanting to take the risk of eating food prepared in the restaurant she also paid in full like everyone else. Due to what I can only assume is a huge misunderstanding, manager and owner Chris confronted her at the table for eating her own food and not paying, which was simply not the case. Despite being told by my mother as well as everyone else around her that she had paid, he continued to berate and accuse her to the point of tears. She tried to leave the table to remove herself from the situation and was confronted by him on her way to the toilet and again as she came out of the toilet. This vindictive behaviour is absolutely appalling and was beyond unnecessary let alone unwarranted. Chris was contacted after the meal to see why he thought this behaviour was appropriate or necessary and to see what the reason was for not doing any fact checking before he pursued his bizarre vendetta (and to give him the chance to apologise for being so cruel and ruining an evening), and continued to pursue this strange confrontational behaviour and mentioned that the phone call was being recorded for some reason. An attitude like that has absolutely no place in hospitality, which is a field I work in myself. I would wholeheartedly advise against visiting this establishment should you be at the receiving end of the same treatment. The website laughably states “a homely, friendly & welcoming approach where no ask is too big”, and that Chris himself likes to ensure guests’ experience is “second to none”!
    5 people found this review helpful 👍

  • 5/5 Lynne F. 4 months ago on Google
    Brilliant afternoon tea...what a fabulous treat. Fantastic food, excellent service. Go there!! I returned December 2023 for a Christmas lunch with a group of 21 people. Again, excellent food, superb service and everyone in the group was extremely happy with everything. Thank you for giving us such a memorable meal.
    2 people found this review helpful 👍

  • 5/5 Howard D. 1 year ago on Google
    The second midday meal at the Old Post House and a second great meal. It's a little gem. Service is good, food is great, and the atmosphere is great. Cracking little deli on the side to shop in after you eat. Evening meal is also great. Price is very good. We will be going back soon.
    1 person found this review helpful 👍

  • 5/5 Liz W. 10 months ago on Google
    Just had afternoon tea here for a baby shower, absolutely lovely place, service excellent, staff lovely! Excellent gluten free afternoon tea, if anyone is looking for this option..highly recommend.
    1 person found this review helpful 👍

  • 5/5 Jessica M. 9 months ago on Google
    Our wedding reception at Old Post House was an absolute dream come true! From the moment we walked through the doors, we knew we had found the perfect place to celebrate our special day. Every aspect of our reception, from the stunning setting to the impeccable service, exceeded our expectations. First and foremost, the venue itself is breath-taking. The moment our guests stepped onto the grounds, they were greeted with stunning landscapes, elegant architecture, and beautiful gardens. The attention to detail in the venue's design was evident, and it truly added an extra touch of magic to our celebration. The staff went above and beyond to ensure that every aspect of our reception was flawless. The owners Faye & Chris and event coordinator James were attentive, responsive, and worked tirelessly to bring our vision to life. The service provided by the venue's team was exceptional. The staff members were friendly, accommodating, and made us feel like royalty throughout the entire event. From the moment we arrived until the final dance, they ensured that everything ran smoothly. Our guests were treated with utmost care and were amazed by the attentiveness and warmth displayed by the entire team. The food was nothing short of phenomenal. Our guests are still raving about the delicious menu and the impeccable presentation. The culinary team at OPH are extremely talented at what they do, every bite was better than the last. In addition to the stunning venue, excellent service, and amazing food, OPH offered exceptional amenities. The facilities were well-maintained and provided ample space for our guests to relax and enjoy themselves. The venue's attention to detail was evident in the beautifully decorated spaces, which added an extra touch of elegance and charm. Our wedding reception at OPH was an unforgettable experience, and we are forever grateful to the entire team for making it so magical. If you're looking for a wedding venue that will exceed your expectations in every way possible, look no further. We wholeheartedly recommend OPH to anyone searching for an intimate reception venue. Thank you all, for creating memories that will last a lifetime!
    1 person found this review helpful 👍

  • 5/5 barbara s. 1 year ago on Google
    I organised my son's 40th birthday dinner here in Feb 2023 and was extremely pleased with the organisation and service. We were 18 people and all food was excellent. We had one long table which is what I'd requested, I couldn't have been more pleased. Many thanks to Faye, James and team.
    1 person found this review helpful 👍

  • 5/5 ryan e. 10 months ago on Google
    A little bit more than a typical carvery but the quality difference was easily worth it and then some. The menu was small but the ingredients were fresh, well prepared, and perfectly seasoned.
    1 person found this review helpful 👍

  • 5/5 Graham R. 11 months ago on Google
    The food is absolutely amazing here. It's our favourite place to eat at. The service is always brilliant and the venue has recently been done out- it looks great!!
    1 person found this review helpful 👍

  • 4/5 Dave H. 10 months ago on Google
    We had a very enjoyable evening. The food was excellent, we both had fish, the sea bass and hake fillet. Service was 1st class both waitresses. Will be returning very soon
    1 person found this review helpful 👍

  • 5/5 Sheena M. 1 year ago on Google
    Sunday lunch was fantastic. Lovely food, lovely service and great value. We will be back very soon.
    1 person found this review helpful 👍

  • 5/5 Annemarie G. 1 year ago on Google
    Gorgeous food fab staff lush place 12 of us for lunch today all really enjoyed it thanks

  • 5/5 Oliver D. 2 years ago on Google
    We visited the Old Post House for a wedding. It was beautifully laid out and the food was excellent. The staff were incredibly friendly and bent over backwards to ensure we had a great time. My only criticism would be the number of toilets available. Other than that - loved it!

  • 5/5 Cheryl Ann W. 6 months ago on Google
    Had lovely lunch at this venue for my sisters birthday . The food was excellent and our service was very good. The waitress was very attentive. Nothing was too much trouble .

  • 5/5 Paul J. 4 months ago on Google
    As a group of six foodies lol, we go out every four weeks to try different restaurants. On occasions we are pleased and at times not, even though some continue to thrive on past recommendations. The Old Post House in St Fagans, Cardiff should hold their heads high. From the first greeting upon arrival, to being escorted to our table was a wonderful experience as the decor and little nooks and crannies where other diners sat was exquisite. Us six came for the Christmas Menu, which can leave you underwhelmed or excited, the Old Post House fitted the super excited category. The little touches through our meal was joyous and each and every one of us enjoyed our side appetiser. My starter was simply wonderful with poignant tastes tantalising your taste buds, all six verified the same. I went for main course for the Christmas Dinner, turkey wrapped in bacon with the most delicate textured gravy and wonderfully prepared vegetables, in fact we all agreed that the food was sensational considering the kitchen staff must have been under a lot of pressure. Our deserts were perfect, along with ice cream to die for. After our meal we sat and relaxed and never felt under pressure to move on. The service from the serving team was 5 star each and every one knowing their boundaries and knowledge of when to interact with their guests. Now this is how a restaurant should be, in house training to perfection and it shows. We live local to the Old Post House and we never realised what a gem was on our doorstep, we shall certainly be returning to try out the other menus on offer. The Old Post House and their team should hold their heads high, as this is a little gem, I advise you all try, I guarantee you will return. Paul PRJPhotography

  • 5/5 Roger H. 5 months ago on Google
    Went there for a family gathering. All well organised and the Sunday menu suited all tastes. Food, hospitality and venue great and all meals were reasonably priced. Friendly and helpful staff, so well worth a visit.

  • 5/5 Barbara J. 4 months ago on Google
    A fantastic Xmas lunch with family. Amazing service in every respect, with last minute notice of food and health requirements. Nothing was too much trouble. Lovely food and value for money. What a Gem of a place. Thankyou!

  • 5/5 Nicole 7 months ago on Google
    Another lovely lunch eaten here! Lovely friendly staff, nice ambience and above all delicious food. Prices are reasonable for freshly cooked food with thought and flavour. I usually order fish mains as they do them so well - Hake & Sea Bass a personal favourite. Good wine & desert options available. Looking forward to dining here again soon

  • 5/5 Leanne C. 2 years ago on Google
    Lovely quaint place with loads of character. Definitely worth a visit. Staff very friendly and food lush 😋

  • 4/5 John K. 2 years ago on Google
    Fantastic food, lovely location. Staff professional, friendly and polite. Think we found our new favourite place.. definitely worth a visit if in the area. Directly across the road from St Fagans folk museum. Next door to the Plough Arms.

  • 5/5 claudio b. 9 months ago on Google
    We celebrate our wedding here in 2016 and the location, rooms and service were over the top. It is all down to the staff who is taking care of everything. Tonight we went back for an early dinner and still an amazing place with beautiful atmosphere, amazing staff and high quality food. Still our favourite in Cardiff

  • 3/5 Michael F. 2 years ago on Google
    Staff excellent. Starter of antipasti very good,main course of pan fried filet of hake,overcooked,dry,crushed potatoes dry and cold,veg cold.Staff very apologetic,offered to replace,but decided to settle for a free desert. I will go back for Sunday lunch and hope that this was a one off.

  • 4/5 Keith W. 2 years ago on Google
    We enjoyed a two night stay at The Old Post House. We had a very pleasant and restful stay, we stayed in the "Cardiff" room and it was spacious and well equipped. Our son stayed in the "Brecon" room that had an adjoining out door space. The outdoor space was described as a courtyard, it's not really a cortyard but it was nice to have the shared outdoor space, although it would benefit from a bench or some seating. The breakfast was tasty and plentiful and the service was good. The price was reasonable and good value for money, we would definitely stay again.

  • 5/5 Kylie A. 2 years ago on Google
    Beautiful spot to have scrumpy lunch, brunch or dinner. Dogs welcome in the garden too

  • 5/5 craig 2 years ago on Google
    Excellent food. First class service

  • 5/5 Jack G. 2 years ago on Google
    We had our wedding reception at the Old Post House and it was perfect from start to finish. First of all, you have the entire venue (hotel rooms and all) to yourself all weekend, so it feels like your own place and really adds to the occasion. Secondly, having the food, drinks and DJ dine in-house makes it much more stress free (particularly if you have to change dates like we did), and the afternoon tea and buffet was delicious- plenty to choose from, including gluten free and veggie/vegan options- Cheralyn and the whole team were incredible, particularly for looking after my Nan- we couldn’t recommend it more and we’ll certainly be back for anniversaries!

  • 5/5 Vivien B. 2 years ago on Google
    Went for morning coffee and cake. Chocolate and Beetroot cake was divine. Lovely little area to sit near the deli with comfy chairs while looking at their delicious different types of food they sell. They also have a larger area with more tables in their other part of their building. Staff were very attentive and very polite. Well worth a visit.

  • 4/5 Peter F. 1 year ago on Google
    Restraunt was great. We had a trio of fish and a basket of fresh chips. We fid not stay here.

  • 5/5 Cardiff C. 1 year ago on Google
    Had a fabulous Sunday lunch. Food and service Impeccable! I highly recommend it I'll definitely be back.

  • 5/5 Tracey S. 2 years ago on Google
    We went for a funeral wake, food was lovely and fresh and so much of it, excellent service, if we are ever in this area again would definitely visit again, thankyou x

  • 5/5 Amanda T. 1 year ago on Google
    Afternoon Tea I organised afternoon tea for 30 people and it was amazing. Great food, great service, the staff couldn’t do enough. I’ve even booked our Christmas Meal for the same amount of people. I would highly recommend this place and will be back for afternoon tea again. AmandaTucker 6/10/22

  • 4/5 Keys J. 2 years ago on Google
    A lovely independent business with a fantastic locally sourced array of food and drink. Great staff who are happy to help and can also make a great coffee!! A nice little place to go for a cake and coffee as well as picking up a few bits in the farm shop section. Their food is fresh and tasty.

  • 5/5 S 1 year ago on Google
    We used Old Post House for our wedding in July, booking a year in advance. From day one there was no question left unanswered. Our coordinator switched part way through from Cheralyn to Faye and the transition was barely noticeable as it was so smooth. The day came and the rooms were great, the reception was fantastic. Food was amazing. We were thoroughly looked after. 100% would recommend.

  • 5/5 Hannah E. 2 years ago on Google
    My sister organised for me to have a baby shower at this wonderful venue. Following getting married here in 2017, it was just perfect! We enjoyed afternoon tea, and despite the current Covid restrictions, all the staff went above and beyond to make it all feel totally normal for us all. Was so lovely to be back again, and will still continue to recommend this place again and again.

  • 5/5 Anne L. 2 years ago on Google
    Absolutely the best afternoon tea we have had and we've been to a few places. Food was stunning and plenty of it the staff couldn't do enough for us. We'll definitely be going back for more

  • 5/5 Ray C. 1 year ago on Google
    Great eatery with excellent cooked food. Superb rural setting. Staff very polite and attentive which is why we frequent the establishment.

  • 5/5 Paul J. 1 year ago on Google
    My daughter had her wedding reception here. It was amazing, we were well looked after. We stayed here all weekend and staff couldn't do enough for us. Many thanks

  • 5/5 Rachel J. 1 year ago on Google
    My partner and I had our wedding reception here on the 28th and it was beautiful. The staff did an amazing job with the decorations and the food was gorgeous. I would definitely recommend this venue for an intimate wedding and we'll be back for afternoon tea on our first anniversary. Thank you again to all the staff, you made the day perfect.

  • 5/5 Lisa B. 1 year ago on Google
    A lovely afternoon tea. We all enjoyed it. The sandwiches were fresh. Great choice of cakes. The Eton mess was gorgeous. Extra tea was provided and it we didn't feel rushed.

  • 5/5 Nigel J. 1 year ago on Google
    Friendly, professional service and relaxing atmosphere. Food absolutely delicious with a variety of dishes chosen by our party. Sensible sized portions and elements to the meals which left enough room to enjoy a selection of desserts amongst us. Excellent value. Our time there passed very quickly.


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