Hard Rock Cafe Cartagena image

Hard Rock Cafe Cartagena

Restaurant American restaurant

Rock ’n’ roll-themed chain with a high-energy vibe serving burgers & American classics. People often mention good, Rock, rock, service, Hard, restaurant, Good, hard, staff, atenci,


Address

Cra. 7 No. 32, 10 Plaza de la Aduana, Old Town, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia

Website

www.hardrockcafe.com

Contact

+57 56643938

Price rating

$$ $$

Rating on Google Maps

4.40 (5.2K reviews)

Open on Google Maps

Working Hours

  • Friday: 12 pm to 1 am
  • Saturday: 12 pm to 1 am
  • Sunday: 12 pm to 1 am
  • Monday: (New Year's Day), 12 pm to 1 am, Hours might differ
  • Tuesday: 12 pm to 1 am
  • Wednesday: 12 pm to 1 am
  • Thursday: 12 pm to 1 am

Featured Reviews


Frequently mentioned in reviews: good (30) Rock (19) rock (16) service (15) Hard (15) restaurant (9) Good (8) hard (8) staff (8) atenci (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Ryan W. 2 years ago on Google
    Good food as usual, the rock shop doesn’t have city patches or city shot glasses. Also my “verified visit” never showed up on the rock rewards app.
    2 people found this review helpful 👍

  • 4/5 Adrian R. 7 months ago on Google
    It was good but it wasnt the same quality as other hard rocks cafes.
    2 people found this review helpful 👍

  • 5/5 Diego C. 1 year ago on Google
    Like always... Nice and clean, good service. American food. Located in Ciudad amurallada near to Monumento del reloj, in front of Plaza de la aduana.
    2 people found this review helpful 👍

  • 4/5 Paula Tatiana M. 3 years ago on Google
    Nice and clean! My husband and i had dinner, let me say: amazing service and food! Hamburgers and fries were so good! What we didn’t like: there’s not enough space outside to eat, party of two per table, and city pipes smell so bad that we almost had to get back inside. Besides that the staff was super friendly and helpful. Definitely coming back while sunset sets
    1 person found this review helpful 👍

  • 5/5 Marcus Walker (Magnum M. 2 years ago on Google
    One of the few places in the Cartagena Centro that was showing NFL football. The food and drinks were reasonably priced and of good quality. Maybe it could be updated, but I was more than satisfied with the service.
    1 person found this review helpful 👍

  • 5/5 Alexandra K. 9 months ago on Google
    Centrally located you have a nice view over the historic center when sitting outside. Inside can be busy and loud. Burgers were done according to our request (azul / rare) and dessert (brownie) was delicious.
    1 person found this review helpful 👍

  • 5/5 Darryl O. 3 years ago on Google
    A chicken meal to go was purchased. The waiter allowed the order to be inspected prior to departure and it was as expected. Upon arrival to the hotel, the meal was tasty and filling.we will be ordering during our next visit.
    1 person found this review helpful 👍

  • 5/5 Thai V. 1 year ago on Google
    Been to so many Hard Rocks around the world. Didn’t walk in but took a quick picture outside. Next time I will come by when I have more time.
    1 person found this review helpful 👍

  • 2/5 David E. 1 year ago on Google
    The Hard Rock Cafe in Cartagena is an American-style restaurant located in a prime spot in the heart of the walled city. While the restaurant features some rock and roll memorabilia on the walls, the overall decor felt a bit tired and uninspired. Although the service was friendly and attentive, the food was disappointing. While the menu features classic American dishes, they were poorly executed and lacked flavor. The prices were also quite high, making the overall experience feel overpriced. Overall, I would not recommend the Hard Rock Cafe in Cartagena.
    1 person found this review helpful 👍

  • 3/5 Chinedu O. 1 year ago on Google
    Went twice, just had drinks. A bit overpriced (as expected). The first time I went, the drinks were good, not great. The second time, I got a Blue Hawaiian. It wasn't great, and it was also quite watered-down. Nice views from the balconies, though!
    1 person found this review helpful 👍

  • 4/5 Juan Camilo Ramírez F. 3 years ago on Google
    (Translated by Google) The food is delicious, however the attention paid was slightly neglected. (Original) La comida es deliciosa, sin embargo la atención prestada estuvo ligeramente descuidada.

  • 5/5 Evyatar V. 2 years ago on Google
    crazy's beautiful for Rock lovers anyone who loves Rock must visit here and take a pictures and try the food this place was terrific Denver closing shop for hard Rock Cafe downstairs as close as prices have pins for jeans jackets and t-shirts the resting are very beautiful frog pictures of rock stars and guitars and souvenirs from rockstars

  • 4/5 Robert M. 2 years ago on Google
    This Hard Rock Café is small, and it’s not as exciting as many of those as I have been before. It was a bit dark, and what I would describe as below the standard in decoration and atmosphere. However, the food was just as good as any other Hard Rock Café I have been to. So while the atmosphere and appearance may not be up to par, the food was fantastic, which is what matters most. Service was good, and the bathrooms were relatively clean. So if in town and you feel like having some American Sports Bar food, come here.

  • 5/5 Edgar Daniel Vargas Q. 3 years ago on Google
    (Translated by Google) Excellent burger, with attention of 10 and Rock, what more could you ask for. (Original) Excelente hamburguesa, con atención de 10 y Rock, que más se puede pedir.

  • 5/5 Juan'K Music Estupiñan P. 3 years ago on Google
    (Translated by Google) Super spectacular, very good site and the human quality of its collaborators not to mention ..... thank you hard rock Cartagena. (Original) Super espectacular muy buen sitio y la calidad humana de sus colaboradores no se diga.....gracias hard rock Cartagena.

  • 5/5 Emir Emilio Badillo G. 3 years ago on Google
    (Translated by Google) Great place to eat and drink ... (Original) Genial el lugar para comer y tomar algo...

  • 4/5 julio i. 3 years ago on Google
    (Translated by Google) Good music, good food, quick attention (Original) Buena música, buena comida, rápida atención

  • 5/5 Ana Guerra M. 3 years ago on Google
    (Translated by Google) Very well attended (Original) Muy bien atendido

  • 4/5 Michael S. 1 year ago on Google
    I didn't eat here but I do my best to visit every Hard Rock Cafe that I can. I walked around and enjoyed the scenery. They had some cool items. And the staff was friendly and it looked like a good time

  • 1/5 Débora G. 3 years ago on Google
    (Translated by Google) Place with good biosecurity protocol, Letter very shortened, I imagine that for the same COVID issue. Waiters with little provision of services. Everything started badly, the waiter served something that was not requested in terms of soda; Beer offered was not available. Finally beers at the wrong temperature. Really bad food, we ordered some nachos for starters which had a stale taste; beans burnt and overcooked. We ordered two drinks which the mijito was very poorly prepared, we returned it. Before we left the restaurant manager approached us and we gave him our suggestions and complaints when validating in the kitchen, he noticed the bad taste of the beans, he offered us dessert or a discount for the bad time, which we did not accept. It leaves much to be desired since this type of restaurant chain stands out for its good services and high quality dishes. A total disappointment. Very bad experience (Original) Lugar con buen protocolo de bioseguridad, Carta muy acortada imagino que por el mismo tema COVID. Meseros con poca disposición de servicios. Todo empezó mal, el mesero sirvió algo que no se pidió en cuanto a gaseosa; cerveza que ofreció no estaba disponible. Finalmente cervezas a temperatura incorrecta. Comida realmente mala, pedimos unos nachos de entrada los cuales tenían un sabor rancio; frijoles quemados y pasados de cocción. Pedimos dos tragos el cual el mijito estaba muy mal preparado, lo devolvimos. Antes de retirarnos se nos acercó el encargado del restaurante el cual le dimos nuestras sugerencias y quejas al validar en cocina se percató del mal sabor de los frijoles, nos ofreció postre o descuento por el mal rato, lo cual no aceptamos. Deja mucho que desear ya que este tipo de Cadena de restaurant se destacan por sus buenos servicios y platos de gran calidad. Una decepción total. Muy mala experiencia

  • 5/5 Diego H. 3 years ago on Google
    (Translated by Google) Excellent food and service. 100% recommended (Original) Comida y servicio excelentes. 100% recomendado

  • 5/5 Mauricio E. 3 years ago on Google
    (Translated by Google) Unbeatable service and excellent food. 10000% recommended (Original) Servicio inmejorable y su comida excelente. Recomendado al 10000%

  • 5/5 Carlos Z. 3 years ago on Google
    (Translated by Google) I love mac n cheese. It's a nice place to share (Original) Me encantan los macarrones con queso. Es un lindo lugar para compartir

  • 3/5 Xavier P. 2 years ago on Google
    The food was ok. Not that good. The restaurant facilities were ok. Nothing extraordinary.

  • 3/5 Jairo De La Hoz J. 2 years ago on Google
    Been here a few times. However it took a while to get service for a late lunch. Someone in our party ordered ribs and theirs had to be returned. Didn't see a difference between full plate of ribs and half plate. Other than that it was a nice.

  • 4/5 Alex d. 2 years ago on Google
    The place for rock lovers we appreciate the live music even if it was very loud. The mood is good and warm.

  • 3/5 Viviana M. 3 years ago on Google
    (Translated by Google) The service is good but the food was so-so. Also, is it hard rock café or reggaeton café? Most of the time we were there, reggaeton songs were heard (Original) La atención es buena pero la comida estuvo regular. Además, es hard rock café o reggaeton café? La mayoría del tiempo que estuvimos se escucharon canciones de reggaeton

  • 4/5 Jamie H. 1 year ago on Google
    This is like a Hard Rock outpost that gets neglected a bit. Like head office don’t bother coming out to Colombia so some things have slipped a bit. On the whole though, it is just as good as any other HR restaurant. The food is great and the service fantastic. Some items on the menu weren’t available and they had no draft beer (I have yet to see anywhere with draft beer in Cartagena). Worth a visit if you like American style dining but I wouldn’t go again. There’s so many places in Cartagena to try.

  • 5/5 Raquel Henry J. 1 year ago on Google
    Delicious food ! Staying in Cartegena for 2 wks. Decided to stop in because we were craving meat ! You can find it tucked in the corner across the Aduana square. Definitely for good food and music !

  • 2/5 B B. 1 year ago on Google
    Beer was cold...food typical Hard Rock fare but sub-standard to the MANY others I've visited. Wings were very small, burger was under-cooked. Service was very good. Go for the Hard Rock gifts and drinks. Skip the food. Wasn't busy at all...now I know why.

  • 5/5 Geo T. 1 year ago on Google
    Stopped in to add to my collection of Hard Rock items. These are the best and a classic design.

  • 2/5 Noam Y. 1 year ago on Google
    Honestly there are so much better restaurants in cartagena, just don't do the mistake that i did - Don't go there! Pricey, food is literally a joke and the service i received was really bad. They do have a nice-decorated restaurant and a nice terrace, but come on, go to a more Authentic restaurant with some actually *tasty* food.

  • 1/5 cami c. 1 year ago on Google
    The first thing is the food was very good expect for our desert. the one main thing I want to say is I did not like the waitress (jesicah) attitude I understand if it is busy but treat customers with respect and don't yell at my friend when it's his bday cuz he didn't raise his hand high enough.

  • 5/5 Anderson R. 1 year ago on Google
    I always like to came to this place. It's just amazing.

  • 3/5 Ferdinand M. 4 months ago on Google
    Service was good. For was ok for the most part just don’t order steak I asked mine done medium and my friend ask for medium rare both were well done.

  • 1/5 Rasmus von B. 5 months ago on Google
    Do not buy souvenirs and pay with card. I paid with credit card and got the immediate payment information on my phone. The staff insisted it didn't work and showed me "proof" of the last transfers on their card device. I then paid cash because they ensured me it'd be transferred back automatically. Turns out that wasn't the case, my bank refused and it was taken from my account. Eventually I ended up paying twice. The Hardrock never came back with a response to a mail that I've sent them stating this incident. I think this might be a scheme they often do to scam tourists.

  • 1/5 Andy J. 4 months ago on Google
    I am a loyal HRC customer but had a very unpleasant experience in this venue. I got unduly charged twice by the store for the same purchase (a cap). I contact the establishment but never heard back from them. Be careful!

  • 4/5 Jose M. 3 years ago on Google
    Nice place. Friendly staff. Clean. Food was ok

  • 5/5 Farith C. 3 years ago on Google
    (Translated by Google) Marvelous (Original) Maravilloso

  • 5/5 Camilo F. 3 years ago on Google
    (Translated by Google) Good rappi tour (Original) Buen rappi tour

  • 5/5 Francisco T. 3 years ago on Google
    (Translated by Google) Very good menu, nice place, good attention from the staff. (Original) Muy buen menú, sitio agradable, buena atención del personal.

  • 5/5 Juan E. 3 years ago on Google
    Great food

  • 5/5 Hunk V. 3 years ago on Google
    (Translated by Google) Excellent atmosphere worthy of a bar with live music, excellent service, good to spend an evening full of music. (Original) Excelente ambiente digno de una bar con música en vivo, excelente servicio, bueno para pasar una velada llena de música.

  • 4/5 Nubia N. 3 years ago on Google
    (Translated by Google) I absolutely love it (Original) Indiscutiblemente, me encanta

  • 5/5 Patricia B. 3 years ago on Google
    (Translated by Google) Great (Original) Genial

  • 4/5 Mary B. 3 years ago on Google
    La comida deliciosa, pero los cócteles no tanto.

  • 5/5 Kevin M. 3 years ago on Google
    How can one NOT like Hard Rock Cafe???

  • 4/5 Peter L. 4 years ago on Google
    If you seek US standards for your dinner - this is the place. We usually avoid chains and corporate restaurants - especially when traveling abroad. But we were tired and hungry and seeking something reliable. Hard Rock isn't trendy anymore so it was quiet and we had excellent service. The food was US quality (ingredients, portions) and we were pleasantly surprised. And the prices are great. Thanks.

  • 4/5 Nicolas M. 5 years ago on Google
    Good ol' American burgers! Not gonna lie, it is a bit expensive but it's sort of worth it. Their rock music selection is quite good. It's just another Hard Rock.

  • 2/5 Brian M. 3 years ago on Google
    I been going here for years and this place fell of the map. My wife's steak was awful, and my chicken burger was really bad too. The mustard put on the table seemingly had been watered down. The mustard literally spilled off the chicken burger on to the plate after trying to add it on. The saving grace is the very nice staff and service. Food is plan awful.

  • 5/5 Tony G. 3 years ago on Google
    Holy Lomo Fino. One of the best steaks and meals I have ever had. Camilla was awesome. I think she understood some of my Spanglish.

  • 5/5 byron t. 3 years ago on Google
    I came twice to this mainstay for cobb salad. It was wonderfully prepared and staff were super friendly.

  • 5/5 Oscar C. 3 years ago on Google
    Wonderful cafe for relaxing with wine, beer or your favorite drink, some good, uncomplicated food to be enjoyed with s good company... Five+ Stars.

  • 4/5 Chad T. 3 years ago on Google
    This is a nice go to in the midst of the madness for a reprieve. Great service and food above average. Just don't eat out on the patio portion to the left unless you feel like listening to the downstairs band which is very monotonous.

  • 5/5 Johanna M. 3 years ago on Google
    (Translated by Google) Excellent attention, The waiter was friendly and very attentive, good value for money (Original) Excelente atención, El mesero fue amable y estuvo muy pendiente, buena relación precio-calidad

  • 5/5 Rami V. 3 years ago on Google
    (Translated by Google) I recommend the mozzarella sticks, the burger, the nachos, and the margarita! Very good (Original) Recomiendo los bastones de mozzarella, la hamburguesa, los nachos y la margarita! Muy buenos

  • 5/5 Tom R. 3 years ago on Google
    (Translated by Google) Hard Rock Cafe's can be found around the world. And each of them is just great. Regardless of whether it is on the mainland or on a Caribbean island, they all have one thing in common: rock music. And every exhibit bears witness to the history of rock music. Definitely should be seen. (Original) Rund um die Welt findet man die Hard Rock Cafe's. Und jedes für sich ist einfach nur klasse. Egal ob es dabei auf dem Festland ist oder auf einer karibischen Insel, sie haben alle eins gemeinsam: Rockmusik. Und jedes Ausstellungsstück zeugt von der Geschichte der Rockmusik. Sollte man auf jeden Fall gesehen haben.

  • 5/5 jhon antuny pabon l. 3 years ago on Google
    (Translated by Google) Very good site (Original) Muy buen sitio

  • 4/5 Angélica C. 3 years ago on Google
    (Translated by Google) A place with a beautiful view and history. But its facilities are very neglected (Original) Un lugar con bonita vista y con historia. Pero muy descuidadas sus instalaciones

  • 4/5 Mas B. 3 years ago on Google
    (Translated by Google) Normal HRC. Prices $$$ and sqbes hehehe (Original) Normal HRC. Precios $$$ ya sqbes jejeje

  • 5/5 CARLOS J. 3 years ago on Google
    (Translated by Google) Good management of schedules and reservations for table occupation. Very good service and quality of products. Good management in compliance with schedules and prevention measures. (Original) Buen manejo de horarios y reservas para ocupación de mesas. Muy buena atención y calidad de productos. Buen manejo en cumplimiento de horarios y medidas de prevención.

  • 5/5 salome 3 years ago on Google
    (Translated by Google) Suuuper (Original) Suuuper

  • 4/5 edson l. 3 years ago on Google
    (Translated by Google) Good food (Original) Buena comida

  • 2/5 Daniel V. 3 years ago on Google
    (Translated by Google) It's hard rock with reggaeton and the burger is with industrial bread (Original) Es un hard rock con reggaeton y la hamburguesa es con pan industrial

  • 5/5 David B. 3 years ago on Google
    excellent ribeye for an excellent value

  • 5/5 enrico 3 years ago on Google
    Perfect

  • 4/5 negro N. 3 years ago on Google
    (Translated by Google) Nice, very gentle those who attend (Original) Lindo, muy gentil los que atienden

  • 4/5 Carlos M. 3 years ago on Google
    (Translated by Google) Walled city 😋😊🤪 (Original) Ciudad amurallada 😋😊🤪

  • 5/5 Alvaro G. 3 years ago on Google
    (Translated by Google) Excellent attention. Very kind and friendly staff. (Original) Excelente atención. Personal muy amable y amigable.

  • 1/5 Nestor M. 3 years ago on Google
    (Translated by Google) The rock concept is lost (Original) El concepto rock está perdido

  • 4/5 Sandra S. 3 years ago on Google
    (Translated by Google) Good the shake (Original) Buena la malteada


Call +57 56643938 Open on Google Maps

Amenities


  • Parking
    • ✓️ Somewhat difficult to find a space
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Small plates
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
  • Accessibility
    • ✗ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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