Auchan image

Auchan

Hypermarket

One of the Most Revieweds in Cluj-Napoca


Address

Strada Alexandru Vaida Voevod 53B, Cluj-Napoca 400436, Romania

Website

www.auchan.ro

Contact

+40 21 9141

Rating on Google Maps

4.30 (8K reviews)

Open on Google Maps

Working Hours

  • Friday: 7 am to 11 pm
  • Saturday: 7 am to 11 pm
  • Sunday: 7 am to 11 pm
  • Monday: 7 am to 11 pm
  • Tuesday: 7 am to 11 pm
  • Wednesday: 7 am to 11 pm
  • Thursday: 7 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: products (30) find (17) store (17) crowded (14) time (12) shopping (10) Good (9) Auchan (8) prices (8) pentru (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nelson D. 6 months ago on Google
    Put a board on your entrance you must have to buy something otherwise you can't come outside. Bad customer service .
    5 people found this review helpful 👍

  • 1/5 Sudha D. 6 months ago on Google
    Tell to your security people all Asians are not thieves . your security tell us to open the bag and they don't find nothing. And he say without buy nothing I can't come out side. is there any rules that we must have to buy something. You guys have exit door for only people who buy things others have to stay inside or. What . Teach your staffs how to handle the customer. This is my first and last visit .
    4 people found this review helpful 👍

  • 1/5 Truman K. 1 year ago on Google
    I am writing to express my extreme disappointment with the behavior of one of your employees at your fish area. Today, I asked the lady in charge of the fish area to weigh a fish for me and inform me of its price. However, upon hearing the price, I realized it was out of my budget for the day and politely declined. At that moment, the young man working in the fish area responded rudely by saying, "No money, No fish." I was taken aback and asked him to repeat himself, and to my disbelief, he repeated the same rude comment. This behavior is unacceptable and has left me with a very negative shopping experience. As a visitor to Romania, I am not familiar with the culture or the language, and I did not expect to be insulted for simply asking the price of a fish. I regret to say that this experience has left a bad impression on me and I have no desire to return to your store. I hope that you will take appropriate action and train your employees to provide better customer service.
    2 people found this review helpful 👍

  • 4/5 Remus C. 3 years ago on Google
    (Translated by Google) Too crowded, and low provisions L. E. @ Auchan Iulius - Thank you very much for coming back with an answer for the notification made, I didn't know about the option to shop online, I'm glad I found out about it, it will definitely solve the congestion problem. I understand that it is a very busy time now with the holidays and that is probably the reason; I usually go aiming at the shelves with the products that interest me to avoid spending a lot of time in the store when it is crowded, but it is a real adventure to find them in the same place moved from time to time to other places in the store. In these conditions, fast shopping becomes a real challenge :). Thank you, and I wish you a beautiful holiday! (Original) Too crowded, and low provisions L.E. @ Auchan Iulius - Va multumesc mult ca ati revenit cu un raspuns pentru sesizarea facuta, nu stiam despre optiunea de a face cumparaturi online, ma bucur ca am aflat de ea, cu siguranta va rezolva problema aglomeratiei. Inteleg ca e o perioada foarte aglomerata acum cu sarbatorile si probabil asta e motivul; de obicei merg tintit la rafturile cu produsele care ma intereseaza ca sa evit sa petrec mult timp in magazin cand e aglomerat, insa este o adevarata aventura sa le gasesc in acelasi loc pentru ca exista o strategie ciudata se pare, adoptata recent, de a fi mutate din cand in cand, in alte locuri din magazin. In aceste conditii cumparaturile rapide devin un adevarat challenge :). Va multumesc, si va doresc sarbatori frumoase!
    2 people found this review helpful 👍

  • 5/5 The dog W. 6 months ago on Google
    One of the most modern features that increase the quality of services found here at Auchan, aside from the formidable multitude of products you can find there, are the pet recycling machines and the modern and responsable view this promotes in the area.
    2 people found this review helpful 👍

  • 2/5 madalina c. 3 years ago on Google
    (Translated by Google) It would be less crowded for Christmas shopping if there were smaller baskets for those who need fewer products. (Original) Ar fi mai puțină îmbulzeală pentru cumpărăturile de Crăciun dacă ar fi şi coşuri mai mici pentru cei care au nevoie de puține produse.
    1 person found this review helpful 👍

  • 5/5 Alex A. 2 years ago on Google
    Very crowded store but I assume it's due to the variety of items they have. From food to beverages, clothes, toys, stationery, holidays related items, you can find almost everything. There's also some hot food counters as well as some cooked Asian food shelves so really, a bit of everything.
    1 person found this review helpful 👍

  • 4/5 Madd C. 1 year ago on Google
    Nice store it just looks like auchan iris but smaller I guees but little crappier. Early today i realized it the same thing. It just had like the another one: toys, appliance, bakery, cashier, candy, chips etc. You see the difference? You guees...
    1 person found this review helpful 👍

  • 5/5 Simona P. 3 years ago on Google
    (Translated by Google) Very welcome self service houses! (Original) Foarte bine venite casele self service!
    1 person found this review helpful 👍

  • 2/5 Dana I. 3 years ago on Google
    (Translated by Google) Always change the place of products! It is annoying! (Original) Mereu schimba locul produselor! Este enervant!
    1 person found this review helpful 👍

  • 5/5 Costi M. 3 years ago on Google
    (Translated by Google) It was ok clean and not crowded (Original) A fost ok curat și nu lume multă
    1 person found this review helpful 👍

  • 5/5 Brad Salzman, LCSW, C. 7 months ago on Google
    One of the best supermarkets I've ever been to in any country. Highly recommended
    1 person found this review helpful 👍

  • 2/5 Dustin R. 3 years ago on Google
    This rating is not for the store. It's for the staff. Excuse me but what kind of people are you hiring?? I asked one of your employees where i can find shower curtains (which are available on your website) and his answer was "not here" and left. I asked another employee and he said he never heard of such thing and left! How can someone not know what a shower courtain is?? Please instruct your employees better...
    1 person found this review helpful 👍

  • 2/5 Andreia H. 3 years ago on Google
    Had to return a low quality toy. They ended up giving me store credit but the ladies at the customer service counter had zero customer service. Ladies started to argue with me that what can they do with the toy, its open etc. I said of course its opened, if im unhappy with the product i had to check it out...it was a wooden toy but had paper on top so my daughter was eating pieces from it...anyway, thats why i decided to bring it back. They were not happy at all, started to tell me about the law...who gives a f...ck about that. Im not happy with it so make the return. Because i spend quite a big amount of money thereoften iwould appreciate some "hello, how can I help you, Im sorry, have a good day" etc. Nothing...disrespectful, felling likethey need to give me money from their salary Common...romania and Auchan, wake up! Im a customer from US, that spends a lot of tike in Cluj, where I grew up, im not used to be treated like this. Remember, I keep your store going!
    1 person found this review helpful 👍

  • 1/5 Tiberiu P. 5 months ago on Google
    They have a sign at the self checkout limiting you to 15 products, so people don't take too long with the process. After being prevented from checking out, after a long wait, by one of their overzelous employees, even though I had only 13 products inside my basket, I registered a complaint at their information department for clarifying the sign, as I was told it's not the number of products but the quantity of the products (should be stated on the sign). This means that if you buy 6 bottles of juice, they count as 6 products even though you can enter the quantity and scan a single product, same wait as for one. They didn't bother to address the issue with the misleading information on the sign, two weeks later. One star for the lack of respect that they show for the customers time.
    1 person found this review helpful 👍

  • 4/5 Csaba P. 2 years ago on Google
    Great store for all your needs.

  • 5/5 Alin Claudiu M. 2 years ago on Google
    Great variety, fair prices easy acces.

  • 4/5 jahed arman p. 2 years ago on Google
    Such a beautiful place 🇷🇴🇧🇩🇷🇴🥰🥰🥰

  • 3/5 R B. 2 years ago on Google
    Good selection of products. Every year there are less and less Made in Romania products... The location is good outside the city, big parking.

  • 3/5 Radu H. 2 years ago on Google
    Kinda crowded all the time. The keep changing products places weekly and make you waste a lot of time inside of the hypermarket. The software of the self cash counters is not very intuitive and looks like a 2000's computer program.

  • 5/5 Akalynn 2 years ago on Google
    You can pretty much find everything here except for what you're looking for.

  • 5/5 Raul P. 2 years ago on Google
    Big supermarket with a large variety of products. Prices are not high and the quality is ok. There are a few smart cashing where you scan your products and pay, and usually if you have only a few products it'll be much faster this way.

  • 5/5 Maria K. 2 years ago on Google
    Lovely!

  • 5/5 Ioana B. 2 years ago on Google
    Good prices, not very crowded in this period of time and you can find everything you need. Also, they have like a membership card and it's very useful.

  • 3/5 Emese M. 1 year ago on Google
    The supermarket is well equipped but the merchandise is placed chaotically. They change the place of certain product categories often so it is hard to find what one is looking for. They most certainly have a large variety of products. Usually the special offers are at the entrance area. I don't like this placement since it is confusing. During weekends is very crowded. It has self payment machines. It sells cooked food, patisserie products and sushi made on site. Newly the special offers are in the center. So today when I was looking for gardening products, I've found different items in 3 places. They tried to place the food category names above the shelves and rows. That helps a bit.

  • 5/5 Beáta S. 3 years ago on Google
    (Translated by Google) Very nice and organized shopping center. Versatile and large selection. It’s especially good that employees give space to customers. (Original) Nagyon szép és rendszerezett bevásárlóközpont. Sokoldalú és nagy a választék. Külön jó, hogy az alkalmazottak teret adnak a vásárlóknak.

  • 5/5 Alexandra P. 2 years ago on Google
    Nice big supermarket. I can find there whatever I want except for "pelmeni" and "sare de lamaie" 😁😁 i really need 'em both, if someone knows where i can get some, please contact me

  • 5/5 Cyrille 2 years ago on Google
    Nice. Quite big. Huge choice of drinks and meat! The multimedia section is a bit small though.

  • 4/5 Vlad D. 2 years ago on Google
    The classic Auchan. Plenty of merchandise, different products and Auchan own products. They change the order of products from time to time. They have a sushi spot and fresh fruit point.

  • 5/5 Georgiana T. 2 years ago on Google
    Nice staff. Good delivery. Easy Drive/Click-and-collect. Wide variety of products.

  • 5/5 Flavia Tuduce (. 1 year ago on Google
    Good place to get your groceries, they have a great selection of products, fresh produce and pastries. The bake many things in house. You can pay fast at the self checkout places or you can order online ahead, and an employee can prepare everything for you in advance, you just go to pick it up. In the evenings it is quite crowded, so be mindful of that. It's open from 7 to 23.

  • 5/5 Adrian C. 1 year ago on Google
    Huge supermarket, always stocked, always clean and the staff is helpful and friendly. There are also self checkout areas that you can use to skip the line. They also have a bakery inside that makes fresh bread daily and also a restaurant with fresh cooked, reasonably priced food. You can find almost anything here.

  • 4/5 Gabuza 1 year ago on Google
    Nice place, and good prices But ... The food here is just ok. It is cheap and you can eat well ... But not the best. For a place to shop and buy some food, I recommend this place.

  • 2/5 Gabriella S. 1 year ago on Google
    I asked for Tahini and the stuff did not know where I can find it.

  • 5/5 Lizzy C. 1 year ago on Google
    U would need one whole day to do a shop as too much selection 🙂 I love this store

  • 5/5 Mihai N. 1 year ago on Google
    Great selection of products. Too bad there isn't one close to Vivo.

  • 3/5 Róbert M. 1 year ago on Google
    General supermarket with nearly anything you'd need, but don't expect the shelves to be ordered with any kind of logic. Has express check-out, which is a cool feature (and a MUST nowadays!) Don't confuse the semi-self counter (where the employee reads the barcodes of all product and gives you a receipt to pay at the big red boxes as you wish) with the express ones! (where you do the scanning and the payment in one place)

  • 4/5 Andrei J. 1 year ago on Google
    I find everything I need here, from groceries to various products from most areas (auto, computers, hardware tools etc.) and even a gastro area where you can serve or take away cooked food. Only 4/5 rating as recently I've flagged many times discrepancies between shelf tag price and price I paid at the counter. I'm sure it's not intentional deceit and they have added some scanners in the store to self-check the prices, although it took me a while to notice them.

  • 4/5 M K. 1 year ago on Google
    Crowdy but great selection. Minus - you need to stand in one queue to the cashier so that she scans the goods and gives you a paper with a barcode. and then stand in another queue to pay at the self-service checkout. But you can go straight to the self-service checkout if you are sure that you can scan all the goods (especially remember the name of the roll that you took in the baking department, but forgot about it) 😁

  • 4/5 Adrian B. 1 year ago on Google
    You'll find everything you need. The prices are reasonable. They have a problem in organising their products and sometimes is not that tidy. Because it's in the mall it also gets crowded.

  • 3/5 Emil C. 5 months ago on Google
    Good place to do some general shopping, prices used to be lower a few years ago. Sometimes products are not in stock.

  • 4/5 Florin Alexandru U. 10 months ago on Google
    The normal hypermarket with all you might need, from electronics to food, clothes and other supplies. It's located in the Iulius mall so you can also do other shopping if needed. There's a food court, where you can grab something to it right there.

  • 5/5 Anca Elena Petrache Mero B. 7 months ago on Google
    Wide range of everything. A bit pricy-er than other competitors like Lidl or Kaufland.

  • 4/5 Sever B. 3 years ago on Google
    Ok

  • 4/5 Laposi I. 3 years ago on Google
    (Translated by Google) Pretty ok (Original) Destul de ok

  • 5/5 Sebestyen L. 3 years ago on Google
    (Translated by Google) O.k. (Original) O.k.

  • 5/5 Raluca E. 3 years ago on Google
    (Translated by Google) A supermarket where you can find a multitude of products, from electric to cooked food, from stationery to detergents. (Original) Un supermarket in care găsești o multitudine de produse, de la electrice la mâncare gătită, de la papetărie la detergenți.

  • 5/5 Traian C. 3 years ago on Google
    Ok

  • 1/5 tolzan 3 years ago on Google
    (Translated by Google) What should the client understand? Where do they actually come from? (Original) Clientul ce sa inteleaga? De unde provin de fapt?

  • 5/5 Balla A. 3 years ago on Google
    (Translated by Google) Well organized and stocked store. At the cashiers, they stay for a while, they work operatively. (Original) Magazin bine organizat și aprovizionat. La caserii se stă puțin, se lucrează operativ.

  • 4/5 Ion D. 3 years ago on Google
    (Translated by Google) It annoys me that sometimes there are too many people. The rest is ok (Original) Ma enerveaza ca uneori e prea multa lume. In rest e ok

  • 5/5 Mihai L. 3 years ago on Google
    (Translated by Google) fain (Original) Fain

  • 5/5 Gurzo Z. 3 years ago on Google
    (Translated by Google) Good, quality items (Original) Articole bune,de calitate

  • 5/5 Horatiu Mihai F. 3 years ago on Google
    (Translated by Google) As usual, you find everything 😁 (Original) Ca de obicei , gaseesti de toate 😁

  • 3/5 chende p. 3 years ago on Google
    Clean and not to crowded.

  • 5/5 Alexandru N. F. 3 years ago on Google
    Big. You can find pretty much everything.

  • 2/5 Tudor B. 3 years ago on Google
    Very crowded, a few customers were not wearing masks It was hard to reach the parking lot (on the roof) where we parked with the shopping cart. Most of the staff was friendly. Won't visit for at least a few months.

  • 4/5 Xeno m. 3 years ago on Google
    Large selection of fresh produce. Good prices

  • 4/5 Rasta M. 3 years ago on Google
    4.5 Actually. Not a bad place. But it's by no means a 5 star venue :))

  • 4/5 Bogdan N. 3 years ago on Google
    It's quite big with a good variety of products. Good location, located within a bigger shopping center/ mall (with a parking space and bus stop nearby ) with a other stores near by if you want to do additional shopping

  • 5/5 Zor B. 3 years ago on Google
    Maaaaaany things, a good place to shop anything you need in your home.

  • 5/5 Adrian V. 3 years ago on Google
    (Translated by Google) My soul hypermarket ☺️ (Original) Hipermarket-ul meu de suflet ☺️

  • 4/5 Robert M. 3 years ago on Google
    (Translated by Google) Orderly. Well stocked. (Original) Ordonat. Bine aprovizionat.

  • 5/5 Rodica Corina C. 3 years ago on Google
    (Translated by Google) thanks (Original) Multumita

  • 4/5 Alin B. 3 years ago on Google
    The widest variety of good quality products you can find in tiny Cluj-Napoca, city of dwarf mayor Boc.

  • 4/5 Dorel N. 3 years ago on Google
    (Translated by Google) Store full of everything on the eve of the Christmas holidays (Original) Magazin plin cu de toate in pragul Sarbatoriilor de Craciun

  • 1/5 Maria-Georgeta R. 3 years ago on Google
    (Translated by Google) Hello, I bought yesterday, 23.12.2020, donuts (Original) Bună ziua, am cumparat ieri, 23.12.2020, cornulete

  • 5/5 DIXIE D. 3 years ago on Google
    (Translated by Google) Ma cac (Original) Ma cac

  • 5/5 Mario P. 3 years ago on Google
    (Translated by Google) Very OK (Original) Foarte ok

  • 5/5 Horia M. 3 years ago on Google
    Ok

  • 4/5 Rusu V. 3 years ago on Google
    (Translated by Google) Cam steals current :))) (Original) Cam fura curent :)))

  • 5/5 Yazan H. 3 years ago on Google
    👌

  • 5/5 Ady SI Andreea M. 3 years ago on Google
    (Translated by Google) Super store. I still catch an aunt at the house upset for life. But I recommend the store. Good prices. (Original) Super magazin.mai prinzi cate o tanti la casa suparata pe viata.dar recomand magazinul.preturi bune.

  • 3/5 camelia i. 3 years ago on Google
    (Translated by Google) Auchan Iulius is very poorly stocked and messy for the beginning of the year (Original) Auchan Iulius e foarte slab aprovizionat si dezordonat pentru inceput de an

  • 5/5 Bogdan S. 3 years ago on Google
    (Translated by Google) Well supplied (Original) F bine aprovizionata

  • 5/5 Cristina G. 3 years ago on Google
    (Translated by Google) A well-stocked store, the merchants were attentive and served me promptly, I did not stay long at the cash register. I appreciate the gesture of the security guard at the entrance to the store, we don't have the shopping cart card and yet he unlocked it with a cart, a small gesture that matters. (Original) Un magazin bine aproviziinat, comercianții su fost atenti si m-au servit prompt, nu am stat mult la casa de marcat. Apreciez gestul omului de paza de la întrarea în magazin, nu avem fisa pt cărucior de cumpărături și totuși mi-a deblocat cu cărucior, un gest mărunt care contează.

  • 5/5 Ciprian faur l. 3 years ago on Google
    (Translated by Google) Satisfied (Original) Multumit

  • 5/5 Meda T. 3 years ago on Google
    (Translated by Google) A quality store with a decent price (Original) Un magazin de calitate cu pret decent

  • 2/5 Marius �. 3 years ago on Google
    (Translated by Google) - Covered parking without ventilation in which if a fossil enters you have no chance to breathe after. If the fossil is still diesel, you're already holding your breath until you get out of the parking lot. - Barrier and theoretically free parking for electric cars, only every time you have to go with the registration certificate to the info instead of saving your registration number and you can pass without problems. Otherwise, a bit crowded, usually and the last time at the exit, they were also waiting for a crowd of masked men with police and other troops - muzzle control. It's embarrassing for the century we live in ... (Original) - Parcare acoperită fără ventilație în care dacă intră o fosilă nu mai ai nici o șansă să respiri după. Dacă fosila mai e si diesel deja îți ții respirația pană ieși din parcare. - Parcare cu barieră și teoretic gratuită pentru mașinile electrice numai că de fiecare dată trebuie să stai să mergi cu certificatul de înmatriculare la info în loc să îti salveze numărul de înmatriculare și să poți trece fără probleme. În rest puțin cam aglomerat de obicei și ultima dată la ieșire mai așteptau și o ceată de mascați cu poliție și alte trupe - control la botniță. E penibil pentru secolul în care trăim...


Call +40 21 9141 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Prepared foods
    • ✓️ Passport photos
    • ✓️ Organic products
  • Recycling
    • ✓️ Batteries
    • ✓️ Metal cans
    • ✓️ Electronics
    • ✓️ Light bulbs
    • ✓️ Plastic bags
    • ✓️ Glass bottles
    • ✓️ Plastic bottles
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
    • ✓️ No-contact delivery

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