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Wicker Park Athletic Club

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😠 Steer clear of this gym. This is a tiny facility that over charges all members. Cancellations have to be processed 2 months before, so when you cancel you are still paying for a gym membership you don’t want to use. Manager sits on top of the front desk when dealing with members, super unprofessiona... People often mention membership, staff, month, cancel, equipment, time, classes, contract, people, great,


Address

1635 W Division St, Chicago, IL 60622

Website

www.chicagoathleticclubs.com

Contact

(312) 850-4668

Rating on Google Maps

3.60 (87 reviews)

Open on Google Maps

Working Hours

  • Sunday: 7 AM to 7 PM
  • Monday: 5:30 AM to 9 PM
  • Tuesday: 5:30 AM to 9 PM
  • Wednesday: 5:30 AM to 9 PM
  • Thursday: 5:30 AM to 9 PM
  • Friday: 5:30 AM to 8 PM
  • Saturday: 7 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: membership (19) staff (19) month (16) cancel (15) equipment (14) time (13) classes (13) contract (11) people (11) great (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lego V. 3 years ago on Google • 9 reviews
    Steer clear of this gym. This is a tiny facility that over charges all members. Cancellations have to be processed 2 months before, so when you cancel you are still paying for a gym membership you don’t want to use. Manager sits on top of the front desk when dealing with members, super unprofessional and looked childish. Sitting on top of a table trying to get money from clients. The gym itself is okay, for $80 you would think you would have access to something. You got a few benches, squat racks and some cardio machines. Might as well go to Lifetime fitness or Equinox, at least they have value for their price. Predatory, sleazy, sneaky, typically gym membership tactics, be aware before signing up.
    13 people found this review helpful 👍

  • 1/5 Kelsey P. 6 years ago on Google
    I loved this club until I had to move to another state months before my membership contract was up. I knew I would have to pay out my contract, however when I called to cancel, I was "too early" (2 months ahead of time) and she "couldn't do it at that time". They told me to call back in November and cancel. So...I called today and they say there's nothing they can do and I will have to pay for December too since I was not within the 30 days of my next payment. Wait...didn't I call really early and try to cancel? Ridiculous. I have patiently been paying every month for a gym I can't attend and they find a way to suck another month out of me? I talked to 3 different people and "there's nothing they can do". A facility of this size and reputation should try to be more accommodating to their members. I tried to tell the representative I talked to on the phone months ahead of time to "flag my account" or set up a reminder email...(even though I put one in my phone)...to make sure to cancel when my contract was up. Apparently, they don't care about the person, just the monthly payments. I am extremely disappointed.
    11 people found this review helpful 👍

  • 1/5 Zanthia D. 1 year ago on Google • 4 reviews
    Sales managers screw you - Choose a YMCA over these scammers. Like some others have already stated, cancelation and contract policy is scam-like at best, predatory and forceful at worst. Although there are options that help you pay at your own pace and keep you safe from their predatory "12 month contract" they don't tell you about them until its too late and you've already sold your soul to them through the convenience of a point of sale system when you sign up. Even when you are given "grace" with their "freeze" policy - they still charge you up the *ss if you don't cancel in time, of course, no one notifies you to do so on time. They do not care if you can't pay, they will send you to collections and lawyer up according to their VERY predatory contract which they do not disclose to you when you sign up. Read the fine print, or be charged thousands of dollars "with" your coerced consent -_- I feel bad for all the people I've had to repeatedly call and email for the past two months....
    8 people found this review helpful 👍

  • 1/5 Mindy N. 1 year ago on Google
    Been a member for going on 3 years. Was great place pre Covid but seems like they have no interest in expanding their hours like they once were. 7pm for weekends and 9pm during the week for the price they charge us just not worth it anymore. Look for a different gym.
    8 people found this review helpful 👍

  • 4/5 Ellery F. 5 years ago on Google • 209 reviews
    Decent neighborhood gym. Small and sometimes very crowded. Limited number of machines, benches, floor space means waiting. That said, the vibe isn't bad. Desk staff are friendly but anything more than signing in requires membership staff who work business hours. I wouldn't say it's great value for the money, but I love the convenience of it being in my neighborhood. It's also reasonably clean which I appreciate.
    1 person found this review helpful 👍

  • 3/5 Ben D. 10 months ago on Google • 9 reviews
    Gym would be great if they would listen to what everyone is saying, which is to increase their open hours. Got kicked out at 7pm sharp toward the end of my workout. 7pm is so early for a gym to close, its just weird. There’s also a strangely low amount of weight plates available.
    7 people found this review helpful 👍

  • 2/5 Julian G. 2 years ago on Google • 15 reviews
    Gym kinda stinks. Been a member for about 4 years, only reason I still am is that the location is very convenient. Hours are really horrible compared to most gyms at this price point. Closing at 8 on a Friday is absurd. The club isnt cheap compared to other options but they cant pay for employees to stay til 9. Full of people with bad etiquette (but the employees are very nice). If youre serious about training this location is bad. Can't wait to move and get a new gym!
    6 people found this review helpful 👍

  • 1/5 Benjamin Y. 5 years ago on Google
    While I have enjoyed the classes and staff, Chicago Athletics Clubs have an extremely misleading term of agreement for month-to-month members. Not presented up front, but hidden in the contract is the terms stating that you have to give them a 30-Day notice of cancellation from their program. This effectively forces you to pay for an extra month of service even though you are on a so-called "month-to-month" program. This happening despite the fact that it costs extra to have a month-to-month membership, with basically no difference between it and a normal one. Also, during the time we were members at the Club, they completely devalued their point system by eliminating it entirely. All incentives that had been earned by going to the Club were lost. While technically not violating any of their terms or policies that you have to sign, they are misleading in the naming and pricing of their memberships. They should have a more ethical approach to business and be up-front about any potential fees and cancellation requirements.
    6 people found this review helpful 👍

  • 2/5 David I. 1 year ago on Google • 4 reviews
    I was told on my first day that "cancellation was easy all you have to do is let us know and we'll take care of it". They don't tell you you have submit a 30 day written notice before ending your membership. They also don't have this policy accessible on their website. Shady stuff, beware.
    5 people found this review helpful 👍

  • 1/5 Daniel S. 3 years ago on Google
    PLease note I thoroughly enjoyed the facilities but they are not trying to take advantage during Covid to not allow me to hold my membership. I sent a message to them on Nov 1st per the agreement to request a hold on my account. They currently have billed me twice and have stated they now cannot put my account on hold as to there being a balance on my account. This feel a little predatory and trying to take advantage of people during this pandemic, being an essential worker I decided to put my membership on hold as to not increase my chances of catching anything but now they are strapping me with fees and payments and holding me hostage to not put my membership on hold.
    5 people found this review helpful 👍

  • 1/5 Brian M. 6 months ago on Google • 3 reviews
    Canceling was a nightmare. I went to the desk in person 3 month ago and was told they couldn't help me cancel. My Month to month Contract said 1 month notice by letter or manager on site to cancel. At front desk they gave me a business card and asked me to call it which is upside terms of contract. I was put on hold for quite a while and eventually. I was billed two more months without going at all then spoke to my bank who put a stop payment in. WLAC demanded payment for another month. I made it clear i hadnt used gym in two months and in no way shape or form wanted to pay for another month i hadnt used gym a single time in last 2-3 mon$80 + $20 late fee and said If I didn't pay they would Continue to bill me and then send me to collections. It was Ben Easington I worked with. He said it was immaterial that I hadn't been at the gym in 3 months. Ben Easington intentionally obfuscated the cancelation process and lied about contract terms i.e. that I couldn't cancel via someone physically at the club while I am there. Nightmare. I recommend Midtown or Equinox instead. This was a month to month Contract you would think would be easy to cancel.
    4 people found this review helpful 👍

  • 1/5 charlie v. 10 years ago on Google
    They are very nice, until you have a concern, or need to cancel your membership. Then, not so much. Good customer service is the one amenity I can't do without. I wouldn't rejoin this gym if it was free.
    4 people found this review helpful 👍

  • 1/5 Jason M. 3 years ago on Google
    Very disappointed at how Wicker Park Athletic is handling the global pandemic situation - I wrote to them during the summer, explaining that with an at-risk partner, I do not feel comfortable entering the facility and was told by someone at their staff that they would be putting my account on a "temporary complimentary freeze" until September at which point the freeze would then cost me 15$ for up to 6 months. In reviewing my bank statements today I discovered that they've been charging me the full membership fee since October in spite of my agreement and understanding that this would not take place without my consent. I received no communications at all to indicate that my "complimentary freeze" period had ended and unless I registered myself as "freeze" yet again, they'd begin regular billing. Keep in mind, I haven't stepped foot in that gym for over a year with COVID in the mix. "Customer Care" has been extremely unhelpful and unempathetic and refuses to do anything to help right this wrong. I know I'm not the only person experiencing this - Times are tough for everyone and I wish I could patronize small, indoor businesses right now but I simply cannot. I am very discouraged that this company is taking advantage of their customers during this crisis - Would not recommend this business to anyone - find a place that values their customers and does not deceive them for financial gain. Disgusting. EDIT - It's been over a month since I sent my final (I thought) email to the staff at Wicker Park Athletic, stating I needed my account to be cancelled immediately and informing them I would be taking the necessary actions to dispute their exploitative charges - I received no replies from them and just realized they've gone ahead and charged me twice since then. I am livid- Taking financial advantage of people during a global pandemic. Do not give these people your business - They give zero regard for you or your situation and will sneakily try and squeeze as much money out of you as they can. Reprehensible.
    4 people found this review helpful 👍

  • 1/5 Marcia C. 4 years ago on Google
    Learned to read the fine print about cancellation when you sign the contract for a gym membership.
    4 people found this review helpful 👍

  • 1/5 Alex H. 6 years ago on Google
    Cancellation policy is ridiculous, save yourself some money and go elsewhere. Can't believe they don't have better customer service when it comes to this type of stuff.
    4 people found this review helpful 👍

  • 1/5 Colin O. 1 year ago on Google
    They won't give you a rate unless they lock you into a room and try to heavy- sell ya. Can't get a workout in without trainers bothering you. Yawn, usual gym nonsense. I signed up with a free rate and then they gave me a discounted one after that that jumped up shortly after that. Predatory pricing, and impossible to cancel. Ended up going down the street to Wicker Park Fitness, much better people, pricing, gym.
    4 people found this review helpful 👍

  • 1/5 J K. 1 year ago on Google
    Scam cancellation policy “30 days” notice doesn’t mean you could end up paying an extra 30 days. You can end up paying and extra 60 days because even when you cancel, they’re going to charge you *AGAIN* your next billing for a future month
    3 people found this review helpful 👍

  • 3/5 Glitter S. 2 years ago on Google
    This is one of the best gyms I've been to with some of the worst hours. Before the pandemic they were closing at 11pm weekdays, 10pm weekends and 9pm Friday for some reason. Now it's 9pm weekdays, 7pm weekends, 8pm Friday. Ridiculous. This is the only gym I've been to in my life that closes every day before midnight, and it got worse after the pandemic. These people do not understand how people use gyms, which you would think is something that would be important to them. I'm down to 1 workout per week because the gym closes so early. I may have to switch to the smaller gym on Division.
    2 people found this review helpful 👍

  • 2/5 Jimmy R. 1 year ago on Google
    Closes as early as 7pm, even though longer hours are posted outside. Decent space but nothing special. They tried to charge me a $25 "late fee" when I changed credit cards and customer service was terrible when I called to dispute it.
    2 people found this review helpful 👍

  • 5/5 Sara T. 7 years ago on Google
    It's convenient if you live near by. It has enough equipment to choose from. The staff here are very friendly and helpful. Very clean place.
    2 people found this review helpful 👍

  • 5/5 Carlos M. 7 months ago on Google • 27 reviews
    Best Gym in the area. Highlights include 4 Squat Racks with deadlifting platforms, 2 bench press benches, a wall of dumbbells, 2 leg press machines, several cable machines, and many cardio machines.
    1 person found this review helpful 👍

  • 1/5 Ashley S. 5 months ago on Google • 23 reviews
    I would rate them zero if I could! I have been trying to cancel my month to month contract to no avail. I have not attended the gym since July and here it is November and I have still discovered charges on my account. No one is accountable for the numerous amount of times I have requested cancelation and everytime I talk to someone different they ask for "proof" but everyone I speak to refuses to give me "proof" for next time. This is a horrible way to conduct business and if I ever wanted to resume membership I wouldn't anymore.
    1 person found this review helpful 👍

  • 1/5 Emily Betts S. 7 years ago on Google
    Terrible customer service I wish I could give this place zero stars. A scam, all the CACs.
    1 person found this review helpful 👍

  • 4/5 Adam B. 3 years ago on Google
    The front desk staff are always super friendly and the club is always very clean. Keep in mind that it’s one of the smaller CAC clubs (if not the smallest) so it gets really busy between 4:30 - 6pm.
    1 person found this review helpful 👍

  • 4/5 chris l. 8 years ago on Google
    Friendly staff, clean equipment and locker room. The studio has a very thin curtain facing the street which can be distracting during classes.
    1 person found this review helpful 👍

  • 1/5 Jennifer M. 4 years ago on Google
    CAC closed their Webster Place gym and provided less than 24 hours notice to members of closure. The closure obviously prompted me to request cancellation of my membership since Webster Place was the gym I visited and I still have to pay another 1.5 months as I did not give them 30 days notice. Just watch out when signing an all-club access membership, this place is a scam.
    1 person found this review helpful 👍

  • 1/5 Nina T. 4 years ago on Google
    I'm moving to Chicago in the New Year and this gym is not friendly to letting people try out the gym like many of the other gyms in the area are. I got two sales aggressive emails pitching promotions before I even stepped in to check the gym. I will not be going here, I recommend Wicker Park Fitness instead for those in this area, the pricing is affordable and they actually let to check out the gym and their classes without bombarding you with sales info.
    1 person found this review helpful 👍

  • 1/5 OH Y. 1 year ago on Google
    Several machines don’t work properly. I’d be willing to look past that but the fact the gym closes at 9 during the week and 7 during the weekends?! Terrible for a commercial gym.
    1 person found this review helpful 👍

  • 3/5 Amy J. 6 years ago on Google
    I only visit this club occasionally as I primarily go to West loop location. This is probably my least favorite CAC location as it gets very crowded, and when it gets crowded the studio floors gets dirty. They do not wipe down the studio floor in between as they schedule classes back to back and if you come after a sweaty class, the floor do get gross. Plus if you go to a class that doesn't need shoes and class before does wear shoe, your feet pick up all the dirt. They need to think about the way they schedule group classes. Otherwise the club is fine: clean locker rooms, professional staff, and fair equipment set.
    1 person found this review helpful 👍

  • 3/5 Sam R. 6 years ago on Google
    Bucktown Athletic Club's ugly sibling
    1 person found this review helpful 👍

  • 1/5 Shona O D. 4 years ago on Google
    They're classes are overbooked 60% of the time and you have to fight for equipment even if you sign up.
    1 person found this review helpful 👍

  • 5/5 John S. 7 years ago on Google
    Great gym for the price, very clean and friendly staff available for personal training.

  • 5/5 Ahmed H. 1 year ago on Google
    Clean Gym. Mediocre amenities. Haven’t taken any classes here yet but plan on going to one. I do prefer West Loop location as it is more spaced out with more amenities.

  • 3/5 Salma Q. 2 years ago on Google
    Gym, equipment, staff, and classes are all good no complaints there. However the parking lot is such a disaster that it makes coming to this CAC location difficult. Takes 10 minutes to get out of a spot and they allow people to park on the street blocking the lot which makes it even more difficult to get out. Parking is a NIGHTMARE essentially

  • 5/5 Kay D. 10 years ago on Google
    My gym and I love it, Great membership rates, good range of classes, free parking and towels and shampoo/lotions in the women's changing rooms. Plus they have TRX which kills me but I feel better for having done it every Thursday morning.

  • 5/5 fadi a. 6 years ago on Google
    I normally go to BAC because I get off the Damen/blue line after work and go right in. Today is my day off so I decided to check this one out. I liked how the cardio machines are close to the work out equipment. It makes it easier to keep your heart rate up if you're looking to do a circuit work out. They also have a bigger variety of leg and ab machines. I don't think it's better than BAC, but if I have to choose where to go on back and leg day, it would be the Wicker Park location.

  • 4/5 Doug B. 4 years ago on Google
    My girlfriend and I have been members for years and we are completely satisfied with it. The yoga instructors are uniformly excellent as are the spin instructors. They lost a star from me only because they have inexplicably pared back spin classes to the extent that there are only a few. I’m surprised by that because some of the ones they canceled were very well attended. Otherwise great club

  • 4/5 Ashley C. 4 years ago on Google
    I'm giving wicker park 4 stars because I came from the webster place gym that unexpectedly close. I really enjoyed Ariel yoga, the sauna/steam room and the overall space and amenities of webster place. Again, not a fault to wicker park. It's a difficult transition especially with the lack of space and parking ; it makes it hard to feel motivated to come in. In general staff is very nice, i do like the chicago athletic clubs format and classes. My only other gripe is that I felt patronized when signing up for a returning membership. I was told while signing up due to my profession I would be getting a great deal. In actuality the sales rep just gave me the current promotion during the time. I didn't say anything in moment cause it happened very quickly but as I reflect that experience was really appalling to experience.

  • 5/5 Steve O. 3 years ago on Google
    Clean overall environment

  • 4/5 Grant W. 5 years ago on Google
    Nice layout and helpful staff. However, after going to other CAC locations it seems like this gym is a bit neglected. Crowding is insanely bad and gets worse every week. Lines to lift are long and the locker rooms horribly small. These issues do not seems to be as bad at other CAC locations such as BAC and LPAC, which also seem to have more comprehensive class schedule. That said the energy is good and staff is nice, I just wish this gym got the attention from admin that it deserves.

  • 5/5 Candice J. 5 years ago on Google
    I like it that’s it’s convenient if you live near in the area. Lots of equipment to choose from. Staff is very outgoing and helpful. Very clean gym.

  • 5/5 salgado85 5 years ago on Google
    Clean facility, helpful staff, and plenty of modern equipment.

  • 4/5 wilfredo m. 10 years ago on Google
    This is a great gym. Great price and staff make this great gym. They also offer some great classes as well. The equipment is all pretty new which is really nice. I hate going to a gym and the equipment being all beet up. That's not the case here.

  • 4/5 Richard G. 6 years ago on Google
    Music is consistently awful. Don't forget your headphones. Gym otherwise is great, nice layout

  • 5/5 Hanna T. 6 years ago on Google
    Friendly staff, clean locker room and equipment

  • 5/5 thomas r. 7 years ago on Google
    Clean, local gym for a fair price.

  • 4/5 Tyler D. 8 years ago on Google
    Very clean and well stocked gym, particularly an abundance of cardio machines, each with their own TV. At $70+ per month the prices are quite steep.

  • 3/5 Will T. 8 years ago on Google
    Working professional's gym, with very nice team of workers and enough equipment to get a well rounded workout in. Highest traffic between 5:00 and 6:30 PM. Folks seem to get in and get out. Classes during these peak hours are packed. Good gym for folks living between Chicago and North Ave, and Damen and Ashland Ave. Close to grocery, pharmacy, restaurants, bars, public transportation and spas so folks can get stuff done coming and going. Floor-plan is limiting from the sense it doesn't allow for cross-fit or basketball court. Treadmills tread is dirty, and the head-phone volume is capped at 30, so it's sometimes hard to hear the tvs when the gym is crowded. While steam rooms and saunas are nice, you wouldn't want this amenity at this gym with such a big clientele.

  • 5/5 Jonathan C. 9 years ago on Google
    I'm very excited to be a member here, the process of getting your membership is extremely easy, and I must highly recommend Michael, who's very professional and is sincere in wanting what's best for the members. Very clean gym, beautiful locker room, great equipment. 5 stars.

  • 4/5 Fedrick B. 4 years ago on Google
    Only recently did I start frequenting IL Fitness. Not having a lot of gym experience, I wasn't sure what to expect when I signed up for a personal trainer, but my time has been nothing short of fantastic. Pete, my personal trainer, has been an absolute wonder to work with. Had I only gotten a membership and gone to the gym on my own, I likely would have stopped going by now. He has been a fantastic motivation as well as instructor. I've learned so much and can already feel improvements from the short time that I've been attending SF Fitness. Pete and SF Fitness have been an incredible addition to my life and I would recommend the gym to anyone.

  • 4/5 Tara S. 10 years ago on Google
    Great group fitness classes, awesomely welcoming staff and great parking situation- free across the street! It's clean and not too busy. Can usually get on the equipment you want to use. Highly recommend over Wicker Park Fitness.

  • 1/5 Regan S. 1 year ago on Google • 1 review
    Member Beware: Very shady cancellation practices. SO tried cancelling 30 days in advance - charged. Then 30 days later (60 days if total of notification) tried cancelling - they said everything was good - still charged. Was told to cancel credit card just to make them stop charging. Horrible practices.
    6 people found this review helpful 👍

  • 5/5 Алла �. 1 year ago on Google • 1 review
    I have been visiting this gym for a long time. I really like it. Professional simulators, comfort and cleanliness in the hall, it's nice to be here. By the way, the prices are quite affordable, and about the staff and want to say: "Well done"
    1 person found this review helpful 👍

  • 5/5 Emily S. 2 months ago on Google • 2 reviews New
    Awesome relaxed gym - highly recommend

  • 1/5 Jeff D. 8 months ago on Google • 1 review
    Personally I would NOT come here if you plan on using any kind of personal training services.


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