OK Zimbabwe Houghton Park image

OK Zimbabwe Houghton Park

Supermarket

👍 Always feeling home because they have better customer services People often mention shop, shopping, products, service, customers, good,


Address

4298+GQ5, Waterfalls Ave, Harare, Zimbabwe

Website

www.okziminvestor.com

Contact

+263 24 2665444

Rating on Google Maps

3.70 (1.3K reviews)

Open on Google Maps

Working Hours

  • Friday: 7:30 am to 8 pm
  • Saturday: 7:30 am to 8 pm
  • Sunday: 7:30 am to 8 pm
  • Monday: 7:30 am to 8 pm
  • Tuesday: 7:30 am to 8 pm
  • Wednesday: (Robert Gabriel Mugabe National Youth Day), 7:30 am to 8 pm, Hours might differ
  • Thursday: 7:30 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: shop (11) shopping (11) products (9) service (7) customers (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Dickson M. 5 months ago on Google • 25 reviews
    Always feeling home because they have better customer services
    1 person found this review helpful 👍

  • 3/5 Nora M. 5 months ago on Google • 6 reviews
    Couldn't find what l wanted, they were very low on stock .imagine a big supermarket like ok there was no water .
    1 person found this review helpful 👍

  • 4/5 Ben Jammaine N. 2 years ago on Google
    Very clean with a reasonable assortment of items. Particularly happy with their green grocer as it had a variety of fresh vegetables and fruits. The deli also had many freshly prepared meals. Downside, there were only 3 tellers working. The shop can also get very busy during peak hour. They also didn't have a wider range of speciality goods.
    1 person found this review helpful 👍

  • 5/5 Charles H. 5 months ago on Google • 237 reviews
    Fair prices. Very accessible to all persons

  • 5/5 Brian M. 9 months ago on Google • 95 reviews
    Convenient location and a safe place to shop. There are no long queues so service is fast and efficient. I am also pleased with the availability of a wide range of merchandise to make it a one stop shop.

  • 1/5 Regina 1 year ago on Google • 91 reviews
    The Service at this place is consistently horrible 😣. From the staff at the deli, the burger service point and the checkout tills. Its as if they actually get trained on disservice because the level of consistency in rudeness and slackness in different areas is soo surprising. I remember one day paying for my groceries successfully and the lady just stared at me and said you need to pay again yet we had both seen that the transaction was approved and money had deducted. Well she said but it failed so you have to pay again, i asked her to explain how I should make 2 transactions buying the same groceries and she rolled her eyes. Whilst I was looking for the senior guy to assist with the issue, The customers standing next to me in the line told the (Sarah/ Susan) till lady that she was being rude and she rolled her eyes at them too…( whilst making the … i dnt have time for this kind of sigh sounds kkk.) I eventually got assistance and left the shop after what seemed like 2 hours. I have also been to the shop several times in the past and it is now a shop i avoid at all cost.

  • 2/5 Tariro C. 1 year ago on Google • 44 reviews
    They don't have a dedicated parcels counter unfortunately. You'd have to leave your bags behind the tills which is a risk because the security guards there don't really watch your parcels

  • 5/5 richard m. 4 months ago on Google • 40 reviews
    Looks good, smart and variety of goods worth more for shopping

  • 3/5 Simbarashe M. 7 months ago on Google • 33 reviews
    A good place to do your shopping,very clean inside

  • 2/5 Roy G. 5 months ago on Google • 28 reviews
    Poor service from staff, staying too long in the queue no explanation, for waiting too long, with your us dollars in hand,shame different from Ok of our time.

  • 4/5 Faith Vimbiso Matanga (. 9 months ago on Google • 19 reviews
    It has a wide range of products, the shop is well packed and they have created a grp for local customers for easy interaction. People can request anything and they are quick to respond on that watsup platform. They give updates on recent developments they did for their customers, give them daily updates on rates for currency exchange. You can buy using any type of currency they have tills for that.

  • 3/5 Shambamutsime F. 1 year ago on Google
    I like shopping here because most basic items are available. The challenge is with getting parking space. The place can be congested as well.

  • 2/5 Archiford M. 1 year ago on Google
    RFC tffrrrrr4rtte RR t RF torrrt

  • 5/5 Shingy Emmanuel M. 1 year ago on Google
    Decent service. Rarely have I been delayed by long check out lines there

  • 5/5 Genius M. 1 year ago on Google
    Friendly staff ,the shop is always clean and fully stocked !

  • 5/5 Trust M. 1 year ago on Google
    The service is great. They prioritize the customers.

  • 5/5 Talent M. 1 year ago on Google
    Good for shopping especially when one wants to avoid congestion in town

  • 5/5 Gracious K. 1 year ago on Google
    Like all other Ok shops, just the best

  • 5/5 Totamirepi T. 1 year ago on Google
    Serene shopping environment. I enjoyed my shopping experience.

  • 2/5 Farayi Z. 1 year ago on Google
    Basic range of products. Customer service was limited. Staff chatting in front of customers.

  • 3/5 Tadiwanashe G. 2 years ago on Google
    Lovely selection of products, decent supermarket, pretty big too

  • 1/5 Rejoice T G. 2 years ago on Google
    A little politeness from the till operators would be appreciated

  • 5/5 Victor M. 2 years ago on Google
    This Supermarket is in my neighbourhood I visit frequently. Store provides guarded Car park which is always available and very safe too. Quite a wide range of products and products are usually in stock and fresh. However, some products are not priced competitively. Cash back is usually available.

  • 3/5 kudakwashe B. m. 2 years ago on Google
    Good lighting, good isle spaces, good variety of products. Parking needs upgrading

  • 5/5 Nathaniel C. 2 years ago on Google
    Not bad but the need to stock up more... It's no longer as it used to be when it was opened.

  • 4/5 Simbarashe M. 2 years ago on Google
    Fast, smart and reliable

  • 4/5 Tinashe M. 2 years ago on Google
    A great shop you can fined almost anything you want

  • 5/5 Lydia h. 2 years ago on Google
    It's out of town, for those who dont like the busy city, this is a place for you, well stocked as well

  • 4/5 Tafadzwa S. 2 years ago on Google
    It's a nice shopping environment in the outskirts where u get good parking

  • 3/5 Tawanda_Owen_ C. 2 years ago on Google
    It's a great place to shop low traffic and good atmosphere

  • 4/5 binduki m. 2 years ago on Google
    Fair price ,stuff assist customers

  • 5/5 Ngonnie K. 2 years ago on Google
    Excellent shopping environment, their deli....,and this mixed vegetables salads drives my taste buds crazy

  • 3/5 Gamuchirai M. 1 year ago on Google
    Parking from hard to find from 1700 till around 1930 not sure why that if. Also selective products are found not most things. Lastly the time at the till is a bit long than expected

  • 4/5 kudzai m. 1 year ago on Google
    Is a safe place to do your groceries and have a safe space to park your car.the works there are so helpful

  • 3/5 Walter Z. 1 year ago on Google
    Great shopping space one of the place I usually go to

  • 3/5 Blessing 1 year ago on Google
    Good shopping environment, parking space is a bit limited

  • 5/5 Tinotenda C. 1 year ago on Google
    Better than i expected, Best in terms of customer care in Zimbabwe

  • 4/5 Milton M. 2 years ago on Google
    Great shopping experience. A wide variety of products. Clean well stocked. Friendly service

  • 4/5 Sandra-Anne G. 2 years ago on Google
    I love the renovations that were done: shop looks great!

  • 1/5 Dana N. 4 months ago on Google • 1 review
    Not much to buy..standards are really dropping


Call +263 24 2665444 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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