Please look for alternatives paying more if you want to avoid bad surprises. We had a very bad experience (reservation number LB625B) in the middle of the night and no one took any responsibility. Afterwards we sent an e-mail with our complaint - a big silence. If something goes wrong, you are all by yourself. Do not take risk for a few euros especially if you are travelling with kids.

We had a lot of trouble on the German highways and were very late for our plane. They drove to the airport extra fast and dropped us off right at the terminal of Eurowings, which they are officially not supposed to do. Many many thanks for that! Tip: my navigation had trouble understanding where the Poll-Fingster Strasse is. If you don't want to miss your plane, make a 100% sure it's in your navigation correctly!!! My navigation was turned off after my son has to go to the bathroom. When I reactivated in the rush of almost being late, we navigated to the Fingerstrasse, which is 16 kilometers in the wrong direction and in the middle of nowhere. Please don't make the mistake I have made. Also, in the parking place, look at the back right side, their office is located there. I had trouble finding it. Lastly: on return, make sure you go downstairs. I was searching upstairs while they were waiting downstairs. I seem like a pretty big fool in this review by the way, normally I am not really. But it was a very busy period, a lot to arrange and the devil is in the details.

(Translated by Google) I have entrusted the car to the parking place after a week of traveling and coming to the right side of the car formed two deep scratches when I told them that this is not our problem and they were not satisfied at all. Je leur ai confier ma voiture je suis partie 1 semaine à vacance a mon retour de la voiture quand je leur fait savoir il le dis que que n’est pas leur problème service minable (Original) Arabayı park yerine emanet ettim bir hafta tatile gidip geldikten sonra arabanın sağ tarafında iki derin çızık oluşmuş kendilerine bunu belirtiğimde ise bu bizim sorunumuz değil deyip olayı kapatırdılar hiç memnun kalmadım. Je leur ai confier ma voiture je suis partie 1 semaine à vacance a mon retour je constat des dégâts du côté droit de la voiture quand je leur fait savoir il me dise que ce n’est pas leur problème service minable

Employees aren't nice. The way back to the car they just left us standing at the airport, we had to wait for 50 minutes.... No communication. Not friendly. And my car had a scratch afterwards.... Never doing this again..

(Translated by Google) We waited 1 hour and 15 minutes for the bus to arrive my 6 year old daughter had to go up front without a seat, when we called them we were told how many we were and how many bags otherwise they would have made another round for another time no sin (Original) abbiamo aspettato 1 ora e 15 minuti che il pulmino arrivasse mia figlia di 6 anni è dovuta salire davanti senza seggiolino , quando li abbiamo chiamati ci è stato detto in quanti eravamo e quante valige altrimenti avrebbero fatto un altro giro per un altra volta no peccato

(Translated by Google) After waiting 20 minutes for the Park Time taxi, the driver did not check who everyone was and wanted to take too many people in the van. After having personally refused this due to safety, the driver immediately arranged for an extra van. Arriving at the site, our car appears not to be in the system correctly. After a lot of searching I received the key. Ultimately not such a top experience after such a nice holiday. (Original) Na 20 minuten op de taxi van Park Time gewacht te hebben, checkte de chauffeur niet wie iedereen was en wilde te veel mensen in het busje meenemen. Na dit persoonlijk geweigerd te hebben vanwege de veiligheid, zorgde de chauffeur wel gelijk voor een extra busje. Aangekomen op het terrein blijkt onze auto niet juist in het systeem te staan. Na veel zoekwerk toch de sleutel mee gekregen. Uiteindelijk dus niet zo'n top ervaring na zo'n leuke vakantie.

PS: They just called me screamed and threatened to sue me because i posted a bad comment. They are just so unprofessional. PS: Just saw an scratch on my car which was not there when i did bring it. I have pictures / videos of all around my car when i dropped it just checked it and it was not there. You are paying them for your car to be parked outside. They say "We put it outside when you come". This is an complete lie they didnt see that my car has 4g and GPS and that i can follow my car whenever i want. Its just put outside even though you pay for them to protect / care for the car. Just park it at the same spot go to the location and go with a taxi to the airport instead of paying them. Even their bus chaffeur says that the cars get scratched and "Someone else" does it. She said yes it happens often but we have insurance. Ask the guy inside he says no all of those are fake. Just dont park it.

(Translated by Google) Never again Park Time, absolutely horror! Outward journey went so young nice man, but with no possibilities to carry a baby safely in the car at the age of 6 months (a baby was specified in the order) Return trip a lady extremely rude and no understanding of unpredictable events. Were forced to take a taxi .. ( In the future, I would like to pay more for other companies !!! (Original) Nie wieder Park Time, absolut Horror! Hinreise ging so junger netter Mann, aber ohne Möglichkeiten ein Baby im Alter von 6Monaten im Auto sicher zu befördern (ein Baby wurde im Auftrag angegeben) Rückreise eine Dame extrems unfreundlich und keinerlei Verständnis für unvorhersehbare Ereignisse. Waren gezwungen ein Taxi zu nehmen..;( In Zukunft zahle ich bei anderen Unternehmen gerne mehr!!!

(Translated by Google) The service is not recommended. You wait far too long in the cold for the transfer driver in the middle of the night. Unfriendly with small problems. The Parktime parking lot is very far away from Cologne Bonn Airport. I will not use the service again (Original) Der Service ist nicht zu empfehlen. Man wartet in der Kälte mitten in der Nacht viel zu lange auf den Transferfahrer. Unfreundlich bei auftretenden kleinen Problemen. Der Parktime Parkplatz ist sehr weit weg vom Flughafen Köln Bonn. Ich werde den Service nicht noch einmal nutzen

(Translated by Google) I want to emphasize that thank God we had nothing on the car and that was the only positive thing. When we had to go to the departure we reported half an hour earlier and informed that we would be there half an hour earlier than planned. We got there and then it started we were shouted at until we couldn't do it anymore and that with 2 children 5 years and 10 months we should park quickly get out and get in the people would wait. It was 6 o'clock in the morning and we didn't know what we were doing. So that Madam said she wasn't the boss 2 times in a row, she made the others wait who were annoyed to wait for us, the funny thing was that this couple claimed to miss the flight because of us but we were on the same plane when she would have told me on the phone yes we would have to wait 10 minutes for her so it really wasn't a problem but what was going on wasn't normal. Arrival in Cologne was also great. We are with the luggage and I call her and she says yes she would be waiting I think how then she says if we are up in 1 minute she will take us with us if not then we will have to wait. And we had to do that, too, she made us wait 25 minutes and I know it was intentional because we didn't want to let her yell at her and gave us contraindications. The drive to our car was hell because madame drove like an executioner with a cane. We just wanted to get it over with but this trip was absolutely not pleasant. We're not going to Park Time for 2020 and I don't recommend it to anyone. (Original) Ich möchte betonen das wir Gott sei Dank nichts am Auto hatten und das war auch schon das einzig positive. Als wir zum Abflug mussten haben wir uns wie terminlich vereinbart ne halbe Stunde früher gemeldet und auch Bescheid gegeben das wir ne halbe Stunde früher da sind als geplant. Wir sind da angekommen und dann ging es los wir wurden angebrüllt gehetzt bis zum geht nicht mehr und das mit 2 Kindern 5 Jahre und 10 Monate wir sollen schnell parken schnell aussteigen und einsteigen die Leute würden warten. Es war 6 Uhr morgen und wir wussten nicht was wir verbrochen haben. Damit Madam sie meinte sie wäre die chefin nicht 2 mal hintereinander fahren muss hat sie die anderen warten lassen die davon genervt waren auf uns zu warten das lustige war das dieses Paar behauptet hat wegen uns den Flug zu verpassen allerdings waren wir im.selben Flieger wenn sie mir mal gesagt hätte am Telefon ja wir müssen dann so 10 Minuten auf sie warten wäre es wirklich kein Problem gewesen aber was da abging nicht normal. Ankunft in Köln war auch Spitze. Wir sind beim Gepäck und ich rufe sie an und sie sagt ja sie würde schon warten ich denke mir wie dann sagst sie wenn wir in 1 Minute oben sind nimmt sie uns noch mit wenn nicht dann müssen wir warten. Und das mussten wir auch sie hat uns 25 Minuten warten lassen und ich weiss es war absichtlich weil wir uns nicht von ihr anschreien lassen wollten und Contra gegeben haben. Die Fahrt bis zu unserem Auto war die Hölle weil madame gefahren ist wie ein Henker mit nem Krückstock. Wir wollten es einfach hinter uns bringen aber angenehm war diese Fahrt absolut nicht. Wir werden uns für das Jahr 2020 nicht an Park Time wenden und ich empfehle es keinem.

Worst experience ever. Nobody speaks English and they're super unfriendly. When I left my car, They charged me 15€ extra for being late 30 minutes. When I came back at the airport they made me wait 40 minutes before they picked us up. In the car park my car was stuck between 2 cars a ad to wait another 10 minutes before I could get out.

Very very very bad Very unfriendly, unpolite and non proffesional . The staff is extremely unfriendly and making everything complicated. They lack of flexibility and lack of understanding of any change that might happen with customers. Horrible experience and i was just happy that i got my car back and left this place. After 10 years experience with different places and travelling more than 100 times i can say that this place gave me the worst experience ever.

AVOID AT ALL COSTS. CAR DAMAGED. Very unhelpful, rude staff. Cars are not locked away. They advise of security cameras but they refuse to check them! Cars are parked very close together. Showed the staff the damaged was told its bird poo! DO NOT BOOK HERE, THERE ARE MANY GOOD OTHER ALTERNATIVES.

(Translated by Google) Very rude! Would not book this parking lot again and would not recommend it. (Original) Sehr unhöflich! Würde diesen Parkplatz nicht nochmal buchen und auch nicht weiterempfehlen.

(Translated by Google) Never again; On arrival everything was very dubious, 5 euro extra fee for the transport, one is almost forced to pay. Car key is delivered and then the car is parked by the operator. Customers are presented with a lease, not a seizure agreement. Control of the car is not really done. Pick up at the airport very fast. As it was dark on arrival and rained heavily, no detailed inspection could be done. Only the next day scratches were found on the rear bumper. How that can happen with reversing camera remains a mystery. I would rather pay a bit more. (Original) Nie wieder; Bei Ankunft alles schon sehr dubios, 5 Euro zusätzliche Gebühr für den Transport, man ist quasi gezwungen diese zu zahlen. Autoschlüssel wird abgegeben und dann wird das Auto vom Betreiber geparkt. Den Kunden wird ein Mietvertrag, kein Verwahrvertrag vorgelegt. Kontrolle des Autos erfolgt nicht wirklich. Abholung beim Flughafen sehr schnell. Da es bei Ankunft dunkel war und stark regnete, konnte keine ausführliche Kontrolle erfolgen. Erst am nächsten Tag wurden Kratzer an der Heckstoßstange festgestellt. Wie das mit Rückfahrkamera passieren kann bleibt ein Geheimnis. Lieber ein bisschen mehr bezahlen.

Unfriendly, unorganised, putting people at risk while driving (too many people in the shuttle bus and speeding)

We had to wait for one hour for someone to pick us up from the airport, they pretty much don't speak English. Definately do not recommend, look around for a different parking nearby

(Translated by Google) 12.11.2019 I was taken to the airport -> 10 minutes waiting time when I was driven to the airport. -> There was no key delivery. -> The parking is not covered and very large. 20.11.2019 Pick up at 2 o'clock in the morning. -> 15 minutes waiting for the shuttle at the airport. -> My car did not start, tried jump-start by the nice employees failed. ADAC was called by the staff and coffee was served to me. THANK YOU to Ardi for the great and helpful help! -> I felt very well. (Original) 12.11.2019 wurde ich zum Flughafen gebracht -> 10 Minuten Wartezeit als ich zum Flughafen gefahren worden bin. -> Es gab keine Schlüsselübergabe. -> Der Parkplatz ist nicht bedeckt und sehr großflächig. 20.11.2019 Abholung um 2 Uhr morgens. -> 15 Minuten auf den Shuttle gewartet am Flughafen. -> Mein Auto ist nicht angesprungen, versuchte Starthilfe von der netten Angestellten misslungen. ADAC wurde von der angestellten angerufen und Kaffee wurde mir ausgeschenkt. VIELEN VIELEN DANK an Ardi für die tolle und zuvorkommende Hilfe! -> Ich habe mich sehr wohl gefühlt.

HORROR !

They are very kind and accurate

(Translated by Google) Be warned of these scammers. Very unfriendly staff. It was cheap but expensive for us. Bad to find, speak poor English and do nothing to help you. Because of the search for the right entrance, I spent almost 1 hour driving in rain laps and almost missed our flight. After returning from our vacation there was a dent in the bumper. Because the damage was not done when leaving our car (form filled in together) we were promised that they would pay for damage. After several times calling and e-mailing, there were no real answers and of course they never paid for it. They are a bunch of scammers. Be warned about parktime !!!! If only I had read the reviews below? (Original) Wees gewaarschuwd voor deze oplichters. Zeer onvriendelijk personeel. Wel goedkoop maar was voor ons duurkoop. Slecht te vinden, spreken slecht engels en doen niets om je te helpen. Door de zoektocht naar de juiste ingang bijna 1 uur lang in regen rondjes zitten rijden en daardoor bijna onze vlucht gemist. Na terugkomst van onze vakantie zat er een deuk in de bumper. Omdat de schade er niet op zat bij het achterlaten van onze auto (formulier samen ingevuld) werd ons beloofd dat ze schade zouden betalen. Na diverse malen bellen en e-mailen kwamen er geen echte antwoorden en uiteraard hebben ze het nooit betaald. Stelletje oplichters zijn het. Wees gewaarschuwd voor parktime!!!! Had ik maar de onderstaande reviews eerder gelezen?

(Translated by Google) My friend and I booked through Parkos. The price was top, the shot of the car was (luckily !!) smoothly and went very fast. We were with a shuttle bus to the airport (about 10 minutes). When we arrived 8 days later we had to wait about 5 to 10 minutes at Terminal 1C (that's how we got informed before, very nice!). When we arrived there we looked for our car and were allowed to go. Thanks to the blonde employees! Great team and gladly again !! (Original) Mein Freund und ich haben über Parkos gebucht. Der Preis war Top, die Aufnahme des Autos verlief (zum Glück!!) reibungslos und ging ganz schnell. Wir wurden mit einem Shuttlebus zum Flughafen gefahren (ca. 10 Minuten). Als wir 8 Tage später wieder ankamen mussten wir ungefähr nur 5- 10 Minuten am Terminal 1C warten (so wurden wir vorher auch aufgeklärt, sehr toll!).Als wir dort angekommen sind haben wir unser Auto gesucht und durften gehen. Danke an die blonde Mitarbeitern! Tolles Team und gerne noch einmal!!

I booked this via an online third party company, I put down the number of people I had when I booked it and paid. Upon arrival they wanted to charge extra for the amount of people, something that they tried to prove via the website but even they couldn’t find it. The transit to the airport is quick, but they are very busy you might have to wait a bit.

Hat alles super geklappt. Total unkompliziert und pünktlich.

(Translated by Google) top service and safe parking (Original) top Service und sichere Möglichkeit zum Parken

(Translated by Google) Very good and safe service (Original) Sehr guter und sicherer Service

Very good place to spend time in

Very good

(Translated by Google) Great price and service - if you have to park at the airport, then here! (Original) Super Preis und Service - wenn man am Flughafen parken muss, dann hier!

good work

Super Service 💪🏼 Mfg EC

Very good services👍👍

I have already parked my car few times this year already .They are very helpful..

Very caring owner,safe place to park

Good service. No waiting!

First of all, they tell you they will help you to pick you up from trainstation, knowing our details. 1 week later, nobody seems to talk English, they did not want to help, no information was given and it took us 3 hours to get from airport to our car. Horrible experience and not a nice ending of a holiday. I do not recommend.

Top Service, very puntual!

(Translated by Google) Top valet parking! (Original) Top Parkservice!

(Translated by Google) I'm more than satisfied and surprised !!! Left my car there for a week. Everything went quickly, smoothly and super friendly and competent! When I picked it up I even saw that my car was cleaner than before !!! Many thanks for that !!! And without any extra costs! Super Service! (Original) Bin mehr als zufrieden und überrascht!!! Habe mein Auto für eine Woche dort abgegeben. Alles ging schnell, reibungslos und super freundlich und kompetent ab! Beim Abholen habe ich sogar gesehen das mein Auto sauberer war, als vorher!!! Vielen lieben Dank dafür!!! Und das ohne Extrakosten! Super Service!

Einfach nur Top. Der Service ist Top und die Angestellten sind sehr freundlich. Bloss nicht von den miesen Kommentaren verleiten lassen.

(Translated by Google) Everything perfect. You take good care of my car and very clean. Many thanks (Original) Alles TOP. Sie passen gut auf mein Auto auf und sehr sauber. Vielen Dank

(Translated by Google) Have the vehicle parked there for 2 weeks. Everything great. Vehicle was even washed and safely stored. Many Thanks. (Original) Habe das Fahrzeug für 2 Wochen dort abgestellt. Alles super. Fahrzeug wurde sogar gewaschen und sicher verwahrt. Vielen Dank.

(Translated by Google) I am very happy to have parked my car there for 3 weeks and everything went great, no complaints like 5 stars, and always happy thanks;) (Original) Bin Sehr zufrieden habe mein Auto dort 3 Wochen abgestellt und alles lief Super keine Beschwerden gerne 5 Sterne, und immer wieder gerne danke ;)

(Translated by Google) I cannot report anything negative. Inexpensive, central and in good condition. (Original) ich kann nichts negatives berichten. Günstig, zentral und in einem guten Zustand.

(Translated by Google) Top service. Would recommend. (Original) Top service. Würde empfehlen.

(Translated by Google) Very good and cheaper. I highly recommend it. (Original) Sehr gut und billiger. Ich empfehle es sehr.

(Translated by Google) Fair prices, easy handling, highly recommended (Original) Faire Preise, problemlose Abwicklung, sehr zu empfehlen

(Translated by Google) Secure and affordable parking with top service (Original) Sicherer und preisgünstiger Parkplatz mit Top-Service

(Translated by Google) Recommended for the price. No problems (Original) Für den preis empfehlenswert. Keine Probleme gehabt

(Translated by Google) Everything went smoothly. We come now more often (Original) Lief alles Problemlos. Wir kommen nun öfter

(Translated by Google) Everything went smoothly and at very reasonable prices. Gladly again! (Original) Alles lief reibungslos und zu sehr günstigen Preisen ab. Gerne wieder!

(Translated by Google) You are welcome (Original) Bitteschön

(Translated by Google) Small office, otherwise everything is okay. The way to the airport is a bit long, but the prices are fair. I would book again. (Original) Kleines Büro, ansonsten alles okay. Der Weg zum Airport ist zwar etwas lang, dafür sind die Preise fair. Würde ich wieder buchen.

The price îs good but The People are unfriendly. I call some hours before to arrive to be sure that they come and start screaming AT ME why i call them before...

(Translated by Google) Nice and friendly staff. Not easy to find, but with the help of the phone, it's not a problem (Original) Nettes und freundliches Personal. Nicht leicht zu finden, aber mit telefonischer Hilfe, ist es kein Problem

(Translated by Google) Inexpensive, good pick up and drop service (Original) Preiswert, gute abhol und drop service

(Translated by Google) Great, perfectly nice staff (Original) Super, perfekt nette Personal

(Translated by Google) Everything went well. Transfer worked well (Original) Alles gut gelaufen. Transfer gut geklappt

Super

(Translated by Google) We were looking for a secure parking space that costs no assets at the same time and have become aware of this valet parking service. Everything perfect! (Original) wir haben einen sicheren Parkplatz gesucht, der zugleich kein Vermögen kostet und sind auf diesen Parkservice aufmerksam geworden. Alles top!

(Translated by Google) very organized process, and cheap prices (Original) sehr organisierter Ablauf, und günstige Preise

(Translated by Google) TOP SERVICE AND SUPERNETTE EMPLOYEES I had the problem that my car did not start ... here was very straightforward helped with bridging !! Very fast Trsnsport to and from the airport. Always my pleasure!! (Original) TOP SERVICE UND SUPERNETTE MITARBEITER Ich hatte das Problem, dass mein Auto nicht ansprang...hier wurde sehr unkompliziert mit Überbrückung geholfen!! Sehr zügiger Trsnsport zum und vom Flughafen . Immer wieder gerne!!

We had an horrible experience with Park Time when returning from our trip. The man that picked us up was very rude and started shouting at people for no reason. But then it got worse. We went in the car and he started going at a crazy speed, while playing arabic music at an unbelievable volume. The ride was extremely scary. When we arrived he kept being very rude. Very scary experience, we will never return. It was a pity, as the girl that brought us to the airport was very nice.

The reservation process works perfect and prices are o.k. The receptionist on site does not speak English and gives the impression that she doesn’t care. It doesn’t feel comfortable to leave your car in their care. The suicide driving style of the shuttle bus chauffeur, having to many people in the bus (people sitting on top of each other) and the total lack of customer service results in 2 stars

Very bad business model! I sincerely cannot understand how they do not take into account plane delays. My plane was 40 minutes late, which is an unforseeable circumstance from my perspective, and I still had to pay an extra 20 euro on top of whatever I payed before. Apparently because they had to wait for we in the airport parking lot. On top of all that, the attitude of the personel was very rude and demanding. I’m never using this service again.

Everything went well! Thank you!