If you like unfriendly and incompetent staff, this is the Dunkin Donuts for you. I explicitly asked, if my selection of Donuts has chocolate dough. He said very unfriendly no, all three had it. Disgusting. And on top of it: The donuts tasted old and dry. Allah will judge you, my Arab friend. 🕋

Best donuts in town but staff was very unkind, which was disappointing..

The worst customer service i have ever seen in Cologne. I went yesterday 29 September at around noon. I ordered Cafe au Lait wich was 2 euros, the guys asks me for 3. I told him its 2. He looks at me then at the menu lookig all confused, then takes the coffee literally from my mouth and he rolls his eyes. Apparently he made me a different order. I am very disappointed with him and his service

Rather dirty, needs to be renovated. The toilets were a nightmare. Donuts tasted just like usual Dunkin' Donuts though.

Bad service .. not even a smile from the person working there ! The place upstairs is dirty ! No electricity to charge ur phone .. they share the place with a subway so they are both to blame on the hygiene issue!

I love Boston cream donuts. Yummy

(Translated by Google) Well, ma can try it. (Original) Naja ,probieren kann ma es ja.

(Translated by Google) Just like in the other branch: Wrong opening times! But the worst: Service says: We know that! Read the note on the door! The door is actually until 9 p.m. But here at Maps 10pm! Directions for free! No excuse, no insight! Simply disinterest! Bad! (Original) Genau wie in der anderen Filiale: Falsche Öffnungszeiten! Doch das schlimmste: Bedienung sagt: Das wissen wir! Lesen sie den Zettel an der Tür! An der Tür steht also tatsächlich bis 21 Uhr! Aber hier bei Maps 22 Uhr! Anfahrt umsonst! Keine Entschuldigung, keine Einsicht! Einfach Desinteresse! Schlecht!

Pathetic and hot and dirty... Staff useless and careless

The donuts were good, the service was also okay. Unfortunately there were no spots to sit down and eat there, that was a bit inconvenient.

all fresh and tasty but i think they are a bit overpriced

Terrible coffee and chai tea latte! Neither even warm… it was cold… I didn’t have time to change that’s why I didn’t return back but pls change the barista…

The donuts feel way too sweet. The staff was okay. The seating, the setup doesn't feel very well kept or impressive. But it's all you expect at a dunkin, afterall. The coffee sure is good!

(Translated by Google) The best donuts in the world ? (Original) Die besten Donuts der ganzen Welt ?

rude service

(Translated by Google) I saw a mouse once, after that I had no appetite. (Original) Hab mal ne Maus gesehen, danach hatte ich keinen Appetit mehr.

(Translated by Google) Today around 14 clock been there. Donuts are delicious, but such unfriendly staff is a no go. There were many friends of the saleswoman where then only with those was talked instead of to hear and then was also pampig. (Original) Heute gegen 14 Uhr da gewesen. Donuts sind lecker,aber sowas unfreundliches an Personal ist ein No go. Es waren viele Freunde von der Verkäuferin da wo dann nur mit denen geredet worden ist anstatt zu zu hören und wurde dann auch pampig.

(Translated by Google) Super (Original) Super

(Translated by Google) It was delicious ????☕ (Original) Lecker war's ????☕

(Translated by Google) Price was a bit high. 1 donut around 1,60 €. However, it is nice to have an area where you can sit on the top floor, ideal for relaxing while visiting the hohe. (Original) Fiyat olarak biraz yüksek. 1 donut 1,60€ civarı. Ancak üst katında oturabileceğiniz bir alan olması güzel, hohe’de gezerken dinlenmek için ideal.

(Translated by Google) Wonderful German Donuts. (Original) Maravilhoso Donuts Alemao.

(Translated by Google) Donuts are like any Dunkin 'Donuts. The bagels unfortunately had no salad and no tomatoes in stock. To stay in the restaurant, I can only advise against, because the condition is very run down and you did not feel well at all and no hygiene prevails! (Original) Donuts sind wie in jedem Dunkin' Donuts. Bei den Bagels hatten sie leider keinen Salat und keine Tomaten vorrätig. Zum Verweilen im Restaurant kann ich nur dringend abraten, da der Zustand sehr sehr heruntergekommen ist und man sich überhaupt nicht wohl fühlt und keine Hygiene herrscht!

(Translated by Google) Tasty, fresh. Only the selection could be even wider, American varieties are missing;) (Original) Lecker, frisch. Nur die Auswahl könnte noch breiter sein, Amerikanische Sorten fehlen ;)

Nice to find a familiar chain donut shop here. Standard fare plus some local fare.

(Translated by Google) Very tasty and inexpensive (Original) טעים מאוד ולא יקר

(Translated by Google) are very tasty (Original) sind sehr lecker

(Translated by Google) Is and remains a matter of taste ... found it not so tasteful neither of the decor or staff ... (Original) Ist und bleibt ne Geschmacksfrage... fand es nicht so dolle weder geschmacklich noch von Einrichtung oder Personal her...

Love it

(Translated by Google) Shares the area with the subway. Unfortunately, the decor is no longer top and unfortunately the purest sugar bombs. (Original) Teilt sich die Fläche mit dem Subway. Einrichtung ist leider nicht mehr top und leider geschmacklich die reinste Zuckerbomben.

(Translated by Google) Incredibly good (Original) Unfassbar gut

Top!

Very expencive

Same as everywhere else

Barely speak English, but the place is great :)

It's pretty poor if you have to pay for a toilet if you are a paying customer!

Very good donuts.

I like this donuts, but the place is so f***ing dirty...

Nice ice late

Steht der Dussel ohne Maske vor mir und grinst mich an. Behalte deine überteuerten Donuts und informiere dich mal über die Maskenpflicht!

(Translated by Google) Great food and friendly staff (Original) Prima eten en vriendelijk personeel

(Translated by Google) Unfortunately, very dirty store and absolutely dry donuts! Not recommendable. (Original) Leider sehr dreckiger Store und absolut trockene Dounuts! Nicht zu empfehlen.

(Translated by Google) Super friendly service and fast service. Taste and price is perfectly reasonable. (Original) Super freundliche Bedienung und schneller Service. Geschmack und Preis ist vollkommen angemessen.

(Translated by Google) Great donuts and friendly staff (Original) Super Donuts und freundliches Personal

?

(Translated by Google) Sweet ?? (Original) Süß ??

(Translated by Google) Mega delicious. The picture says it all (Original) Mega lecker. Das Bild sagt alles

(Translated by Google) Friendly staff (Original) Freundliche Mitarbeiter

(Translated by Google) Super tasty, super friendly! (Original) Super lecker, super freundlich!

(Translated by Google) good donuts, cool employees ?? (Original) gute donuts, coole mitarbeiter ??

So many choises

(Translated by Google) The shop is really nice! Tables are not cleaned, and that at Corona. Staff rude and service poor! (Original) Der Laden ist richtig siffig! Tische werden nicht gereinigt, und das bei Corona. Personal unfreundlich und Service schlecht!

(Translated by Google) Super hygienic and extremely tasty donuts (Original) Super hygenisch und extrem leckere donuts

(Translated by Google) This tastes very good. (Original) Dieses schmeckt sehr gut.

(Translated by Google) In itself, the Dunkin Donuts are really tasty but have deteriorated extremely. I didn't like them in this shop and had hardly any choice. No blueberry, no blueberry, no vanilla, ... There simply weren't that many varieties (Original) Also an sich sind die Dunkin Donuts echt lecker aber haben sich extrem verschlechtert. In diesem Shop haben die mir nicht geschmeckt und hatten auch kaum Auswahl. Kein Blueberry, kein Heidelbeere, kein Vanille,... So viele Sorten gab es da einfach nicht

(Translated by Google) Too sweet, everything sugar sweet. (Original) Zu süß, alles zuckersüßer guß.

Bad and very rude service..donuts were dry and stale

Was Happy at First, the Personal seemed okay. We said We wanted more than 6 donuts since They have 6 And 12 boxes, And as We ordered 12, They put it in 2 6 boxes And said We had to pay 12.99 € instead of 9.99€ for a 12 Pack, when We complained One of the workers gpt aggressive And ignored us, We kept complaining, And he threw bad words at us. Then he got really aggressive And One of the other Personal had to Hold him Back And Send him away from the pay Desk. After that the other Personal helped us And have us Back our 12.99 And We left there without the donuts.

The worst donut I ever tried, I felt so bad after eat them, The dough was like okd and the the glaze soo sweet... I thought I'll vomit:(