In January we ordered skirting boards for our kitchen, which we bought years ago at another Roller market and we were extremely satisfied with their delivery. On site we were informed of a delivery time of approx. 6 weeks, which was also described in the purchase contract. We were informed that someone would contact us the week after the purchase to arrange the desired delivery date. When after 6 weeks there had been no contact from Roller, I contacted the market by phone. I was told the goods were already with the shipping company and they would contact me as soon as possible. When nothing happened for another 4 weeks, we contacted the market in writing. We were given possible delivery dates (all only on Fridays, which was never mentioned when we purchased). When we then wanted to determine an approximate delivery time, they simply pointed out that only full-day appointments were offered. When the goods finally arrived at the end of April, the strips were broken in the middle. Exactly under the break point an undamaged board was inserted as reinforcement and exactly above the break point the foil was inexplicably wrapped much more tightly. The break point was wrapped with adhesive tape. Furthermore, there were areas on the side bases that had broken out and were covered by edge protection. The side bases were not delivered in the dimensions ordered. When we noticed this, we immediately complained about the goods. We were then told that the dimensions ordered in the purchase contract were not possible at the factory (why are there dimensions on the purchase contract at all if you send it the way it suits you anyway?!). After consulting with the consumer advice center, we then specified a deadline for correcting the defect, which was longer than the deadline currently set by the courts. When no one got in touch by this date, we wanted our money back, which is legally our claim. The market has so far refused to do this. I would also like to note that all correspondence took place with a Mr. G. He was never friendly or accommodating, but instead used the way he conducted the conversation to escalate the matter.

Don’t bother trying to pick anything up from the warehouse. They have no system and no idea. Usually one person working who does his best to ignore all the waiting people. My advice to Roller, spend 5 mins and a few Euro to improve your system.

Good price, nice range of products, carpets are bit expensive, bice offer on sofa and cabinets

Terrible service

Make an order with 6 different furnitures, the delivery was a mess, one package never received and 2 packets is wrong, from another furniture that never buy. Wrong code stickers on the packages. Still waiting a reply from the shop to replace the wrong items. Stay away or bring your car and pick up the items by yourself.

Super 👍🏾

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Wide range of inexpensive furniture. There is also the whole floor devoted to oriental carpets exhibition.

The people are nice and helpful (they should use deodorant though). Lots of furniture, mostly low or medium quality. Of you have it delivered and constructed, make sure you test energetic afterwards. I had to fix stuff after them.

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Cheaper stuff, big selection.

The Bathroom-Section was not so spectacular.

Too old fashion furniture

Awesome collection and offers