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Mercedes-Benz

Car dealer Motor vehicle dealer Mercedes benz dealer

👍👍 Last week I was at the friend's on Gießenerstrasse because of a defective NOx sensor. Even though my warranty was void, the sensor was replaced free of charge as a gesture of goodwill. I would like to thank the employee Alex Naumann for the very friendly and quick resolution of my problem Best regar... People often mention service, friendly,


Address

Gießener Str. 39-45, 51105 Köln, Germany

Website

www.mercedes-benz-koeln.de

Contact

+49 221 828010

Rating on Google Maps

4.30 (63 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 am to 6 pm
  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 6 pm
  • Friday: 8 am to 6 pm
  • Saturday: 8 am to 1 pm
  • Sunday: Closed
  • Monday: 8 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (9) friendly (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Sabine 2 years ago on Google • 342 reviews
    It is a very large place where you can get lost, the 2G rules are now in place. Nice staff, good service and, of course, pleasant prices for a Mercedes are the be-all and end-all
    1 person found this review helpful 👍

  • 5/5 Mustafa G. 4 years ago on Google • 4 reviews
    Last week I was at the friend's on Gießenerstrasse because of a defective NOx sensor. Even though my warranty was void, the sensor was replaced free of charge as a gesture of goodwill. I would like to thank the employee Alex Naumann for the very friendly and quick resolution of my problem Best regards Mustafa Girgin
    2 people found this review helpful 👍

  • 1/5 Patrick H. 5 years ago on Google • 35 reviews
    Hard to believe this is an official MB dealership. More non-MB cars around than MB’s. Kind of dodgy... Would not be surprised if they loose that license or have already. No premium there...
    1 person found this review helpful 👍

  • 5/5 Hans Hubert S. 1 year ago on Google • 256 reviews
    Good service and top advice.

  • 5/5 Mirka 1 year ago on Google • 64 reviews
    Always happy😊 great service. I can only recommend.

  • 5/5 Friedrich-Wilhelm K. 1 year ago on Google • 36 reviews
    I am and have always been satisfied, customer service and staff match Mercedes. Service is very important and lived out.

  • 5/5 Porscha 5 years ago on Google • 26 reviews
    Mercedes-Benz more than lives up to its motto “The best or nothing” here! The best advice you can get. Here you really know what you are buying! The parts and accessories are particularly praiseworthy at this point, extremely friendly and very competent!

  • 5/5 Juergen R. 4 years ago on Google • 22 reviews
    Excellent service, friendly, competent reception, direct contact and information from the workshop master, complete service with exterior washing and interior care, the car looks like new. Thanks to Mr. Biergans and his competent team.

  • 5/5 Sabine 3 months ago on Google • 11 reviews New
    Perfect service!

  • 5/5 s. t. 2 years ago on Google • 6 reviews
    Advice and service from Mr. Justen is simply great. Courtesy and friendliness is how you imagine a salesperson to be. With heart and soul and always an open ear for the customers. Thank you very much Mr. Justen, I'll always be happy to come back to you. Best regards Simo Tolo

  • 5/5 Sonne 1. 2 years ago on Google
    (Translated by Google) Are really polite (Original) Sind echt höflich

  • 5/5 Arne K. 2 years ago on Google
    (Translated by Google) Everything was fine, the car was ready quickly and on schedule. (Original) Alles bestens, Auto war schnell und Termingerecht fertig.

  • 5/5 Elmar F. 6 years ago on Google
    War heute zu Inspektion mit unserem Auto dort. Netter, freundlicher Empfang, kompetenter Umgang mit mir als Kunde. Absprachen wurden eingehalten, sodass das Auto zur vereinbarten Zeit fertig war. Frisch gewaschen wurde es mir übergeben. Gutes Ambiente im Wartebereich inkl. Kaffeemaschine und Mineralwasser in verschiedenen Gasstärken. Der Clou, es war billiger als in einer anderen Mercedes Werkstatt.

  • 5/5 Pascal C. 2 years ago on Google
    (Translated by Google) Very professional and great advice (Original) Sehr professionell und super Beratung

  • 5/5 IamDj2hot 2 years ago on Google
    Top Autohaus. Sehr freundlich. Hier geht alles schnell und einfach. Sehr freundlicher Empfang und Mitarbeiter (Translated by Google) Top car dealership. Very friendly. Everything is quick and easy here. Very friendly reception and staff

  • 5/5 Sebastian H. 2 years ago on Google
    (Translated by Google) Fast friendly and well organized. (Original) Schnell freundlich und gut organisiert.

  • 5/5 Erwin L. 2 years ago on Google
    (Translated by Google) Appointment made, done on time. Fixed some issues. What more do you want. (Original) Termin gemacht, pünktlich fertig. Einige Probleme gelöst. Was will man mehr.

  • 5/5 Michael E. 3 years ago on Google
    (Translated by Google) Good service, friendly staff (Original) Guter Service, freundliche Mitarbeiter

  • 1/5 Philip Z. 3 years ago on Google
    (Translated by Google) Had an appointment to test drive with the intention of buying Result: vehicle sold, not informed! Never again! 😡 (Original) Hatten einen Termin zur Probefahrt mit der Absicht zum Kauf Resultat: Fahrzeug verkauft, wurden nicht Informiert! Nie wieder!😡

  • 5/5 Erfan S. 3 years ago on Google
    (Translated by Google) I have to honestly say, I was advised to go to the branch, but at Bleses you respond to your customers and you really get everything you want, even promptly! I don't change here anymore and have made a good choice! The star always stays in the fleet 😉 (Original) Ich muss ehrlich sagen, man hat mir empfohlen lieber bei der Niederlassung zu gehen aber bei Bleses geht man auf die Kundschaft ein und man bekommt wirklich alles was man möchte und das sogar zeitnah! Hier wechsle ich nicht mehr und hab ne gute Wahl getroffen! Der Stern bleibt ja immer im Fuhrpark 😉


Call +49 221 828010 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping

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