4/5 Michael F. 9 months ago on Google
5 star service from the moment you enter starting with the lovely receptionist Ms. T who is so warm kind and friendly. No matter what your orientation is. You will feel comfortable here and in good hands. The Director is a little shady though. Not as friendly as the staff and very short responses when attempting to have a conversation with him. -1 star
1 person found this review helpful 👍
5/5 Fatbrownboy 6 months ago on Google
Customer service and patience care here is great! Very affirming and comfortable. I definitely preferred this over going to a planned parenthood, special shout-out to Tierra, Tarik, and San Juan who have all done a great job communicating with me and helping me through the process of getting tested and verbalizing all of the options available for whatever possibilities take place post testing!
5/5 Tara L. 7 months ago on Google
My experience it was amazing. I felt open about my my decisions of being tested. San Juan made my experience so welcoming. The lady at the front desk was welcoming as well. I definitely recommend coming here.
5/5 Mikail B. 8 months ago on Google
Perfect experience! San Juan Caffey Jr keep me at ease as he notice I was nervous. He keep me calm and perform seamless puncturing skills. Tiara also gave great service and gave me some much needed condoms. Thank you guys for everything!
5/5 V. R. 7 months ago on Google
I absolutely love this facility. Very professional and clean and my nurse Mr. San Juan was absolutely wonderful and ms. Tiara up front was so professional and pleasant. Such a great team made my experience wonderful. definitely recommend roa charlotte. Thanks everyone.
5/5 Joe J. 7 months ago on Google
This was my first time, and I’m really appreciative of the staff and the professionalism. From the moment I came in, I was greeted with smiles, and directed where to go. SanJuan assited me and was extremely supportive and communicative. He answered my questions while also educating me along the way. This will definitely be my primary health center going forward. Thanks RAO!
5/5 Anni Krzysik S. 6 months ago on Google
Everyone was so nice to my client. Very welcoming and non judgmental San Juan was especially helpful. Highly recommend.
5/5 Clarissa 8 months ago on Google
I absolutely loved my experience at ROA. San Juan helped me with getting tested and he was such a great support system. I was nervous about getting tested and he was very patient with me. Thank you so much San Juan!!!