Château De Pondres

Just incredible to stay at this magnificent castle, with Versailles like gardens, pool, restaurant, spa. Feels and looks like a 5 star place. Just walking through the entire castle with reception room, arms room, dining room, and much more you can let your imagination go wild how the residents have enjoyed the property over its 1000 year history. We had room 11 which is a double room with 2 separate bedrooms and two bathrooms, amazing place.

We were surprised that we could not eat dinner at the chateau on several (3) nights. Nor could we eat a some lunch times. A bit strange for a high class hotel. The breakfast was however excellent.

Beautiful updated rooms, but unfortunately our visit was ruined by the fact that the property’s only restaurant is closed multiple nights a week with no restaurants walking distance and almost none within 20 minutes drive (we called three and two were closed, other had no service until 8:30pm, and a very mediocre menu at that). If you’re a hotel in a remote area and your restaurant is closed, it only makes sense that a small room service menu be provided, even if only small snacks like charcuterie, cheese, olives and salad. No food on site is pretty insane especially with families in mind.

Beautiful chateau with exceptional grounds and very comfortable rooms! All our needs were met, though several member of the hotel staff (not all!) came across a little confrontational and frustrated with some of the other guests. This took away a little bit from the atmosphere and experience we would have expected from a 4* hospitality establishment. Thank you to the rest of the staff, especially Manon, who proved themselves professional and very welcoming!

The hotel is a stunning, well-restored medieval castle with beautiful gardens, and a lovely (unstaffed) pool. The restaurant staff were nice, the breakfast is good with a lot of local products. However, the experience does not meet 4-star standards. We stayed in two suites with a 3-year-old and a 4-month-old and faced many challenges: - No air conditioning in the biggest 3-bedroom suite, which was not only bizarre considering the price of the suite (and the fact we had to request for additional fans) and very uncomfortable given the warm weather (30 C / 90 F even at night) but also downright dangerous for our 4 months old baby. - The restaurant’s limited hours: room service orders have to be placed by 18:00, the kitchen closes at 20:30, there are no à la carte options, only a set 3-course menu. - Parking is poorly organized: the car park is pretty distant from reception, and there is no clear unloading area for incoming guests - and zero wayfinding. - Noise disturbances: leaf blowers started 08:25, and music at night in the chateau’s courtyard - Service was slow - resolving a simple issue required four separate conversations with the same staff member.