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  • 1/5 Emma S. 2 years ago on Google
    (Translated by Google) 1. First of all, one of the first problems with this villa was the fact that the reluctance appeared not from the contact person with whom I discussed the accommodation details by phone but from the wife of the person with whom I arranged everything by phone. The contact person was present at the reception but did not speak to us at all, having no argument. We were received and treated with disrespect and common sense for the simple reason that we brought the children with us. Although we previously talked to the host about the children several times before making the reservation and we agreed that we come as families and that we have children with us, the agreement being totally from the host without any problem, n- we were asked neither how many children each family has nor how old they are. Children who were accommodated with their parents in the rooms already rented and in the conditions in which the price paid is per room not per person, and children do not pay extra according to the booking application. Custom and common sense say that if a situation like this occurs as the host you do not make a scandal as the house in this matter to the client, you are hospitable to the client and accept the situation as you agreed by phone with him about the details of accommodation. The customer who can bring you other customers in the long run. But here was the case of the bad Romanian mentality that takes advantage of the middle of the season, and treats the client badly, a mentality that we find it difficult to heal. 2. The host actually started shouting at us because we were sitting on the sofas in the Living room, given that the living room appears on the booking in the description of the villa and is part of the villa and is made available to the client. We have not been told anything before and there is absolutely no sign or blockage of the access space to the living room. 4. Although we had children, they were constantly supervised by at least one adult, behaving within normal limits. 5. We agreed with the host verbally by phone, that he will give us 2 more rooms (which were not posted on the booking) and for which we will pay on the spot at check in. But 3 days before the reservation, trying to confirm for sure, I found out by calling the host that they are no longer available. We did not receive any phone call informing us of this change. And it took 2 days before booking to find another location. In conclusion, I am amazed by the lack of professionalism and respect with which we were treated. (Original) 1. In primul rand una dintre primele probleme cu această vilă a fost faptul că reticientele au aparut nu din partea persoanei de contact cu care am discutat telefonic detaliile cazarii ci din  partea sotie  celui cu care am stabilit telefonic totul. Persoana de contact a fost prezenta la recepție  dar nu a vorbit deloc cu noi neavând nici un argument. Am fost primiti si tratati cu lipsa de respect si bun simt pe simplul motiv ca am adus copiii cu noi. Desi in prealabil am discutat telefonic cu gazda legat de copii de cateva ori inca inainte de a face rezervarea si am stabilit de comun acord ca venim ca familii si că avem copii cu noi, acordul fiind total din partea gazdei fara nici o problemă, n-am fost intrebați nici câți copii are fiecare familie și nici ce vârste au. Copii care oricum erau cazati cu părinții lor in camerele deja inchiriate și in conditiile in care  prețul platit este per cameră nu per persoană, si copiii nu platesc extra comform aplicatia booking. Cutuma și bunul simț spune că daca apare o  situatie de genul acesteia ca si gazda nu faci un scandal cât casa din treaba asta clientului, te porti ospitalier cu clientul  si accepți situatia asa cum ai stabilit telefonic cu el legat de detaliile cazarii. Clientul care îți poate aduce alți clienți pe termen lung. Dar aici a fost cazul de mentalitatea românească proastă care profită de mijlocul sezonului, si tratează clientul prost, mentalitate de care ne vindecam f greu se pare. 2. Gazda la propriu a inceput sa strige la noi pentru ca stateam pe canapele in Living room, in conditiile in care living- ul apare pe booking in descrierea vilei si  face parte din vilă si este pusa la dispoziția clientului. Nu ni s-a precizat nimic inainte si nu exista absolut nici un semn ori blocaj al spatiului de acces catre living. 4. Desi am avut Copii, ei au fost in permanență supravegheați de cel putin un adult, comportanduse in limite normale. 5. Am stabilit cu gazda verbal telefonic, că ne va da inca 2 camere (care nu erau postate pe booking) si pentru care  vom plati la fața locului la momentul check in. Dar cu 3 zile inainte de rezervare, incercand sa confirmam sigur, am aflat sunând gazda ca nu mai sunt disponibile. Nu am primit nici un telefon prin care gazda sa ne informeze de aceasta schimbare. Și a trebuit cu 2 zile înainte de rezervare sa mai găsim încă o locație. In concluzie sunt uimita de lipsa de profesionalism și respect cu care am fost tratati.
    6 people found this review helpful 👍

  • 1/5 Cristina C. 2 years ago on Google
    (Translated by Google) A location that I will definitely not remember with pleasure and that I will recommend as AVOIDABLE !!! The atmosphere created by the host since I arrived was like when you invade someone's private space and where you are not received at all with pleasure! Unfortunately, the host, lacking any form of professionalism and not even taking into account that there were children and even other accommodated guests in the area, began to reproach us with all sorts of things in an extremely high and impatient tone. DELOC did not comply with those previously established through several telephone calls. The presentation on the booking is a lie. Although the living area is presented as a space that you can use, when we entered we were kicked out saying that this is the "headquarters of the company". The kitchen, which is described as equipped, does not even have a plate for each person accommodated. Another feature that is said in the description is that the parking space is provided. It's not like that! We had a hard time finding a place on the narrow street that was already full of cars. Some of the rooms and even the bathrooms have doors with windows through which you can see and do not offer any privacy (proven fact). The one with whom we kept in touch by phone and with whom we established the details of our stay there was the husband who unfortunately has no words to say when the wife aggressively takes over the conversation with the clients. Totally disappointed with the experience! LE: Yes, it was a mistake on our part that the discussions were only conducted by telephone. We thought we could trust the word of the hosts. And the children under 5 were 5 in 5 rooms, not 9 as we are accused. One more thing I have to say to understand what kind of hosts they are: in all the heated discussion, the lady reproached us that she will receive the money from the booking in 3 months or maybe not even then ... We had to feel guilty and we apologize for that ?? !! (Original) O locație pe care cu siguranță nu mi-o voi aminti cu placere și pe care o voi recomanda ca fiind DE EVITAT!!! Atmosfera creata de gazda inca de când am ajuns a fost ca atunci când invadezi spațiul privat al cuiva și unde nu ești primit deloc cu placere! Din păcate, gazda, lipsita de orice forma de profesionalism și nici măcar ținând cont ca în zona erau copii și chiar și alți clienți cazați, a început sa ne reproșeze tot felul de lucruri pe un ton extrem de ridicat și impacientat. Nu a respectat DELOC cele stabilite in prealabil prin câteva apeluri telefonice. Prezentarea de pe booking este una mincinoasa. Deși zona de living este prezentata ca spațiu pe care îl poți utiliza, în momentul în care am intrat am fost dați afară cu urlete spunandu-se ca acela este "sediul firmei". Bucătăria ce este descrisa ca fiind utilata, nu are nici măcar o farfurie pentru fiecare persoana cazata. O alta facilitate care este spusa în descriere este aceea ca locul de parcare este asigurat. Nu este asa! A trebuit sa ne găsim cu greu loc pe strada îngustă care era deja plina de mașini. Parte din camere și chiar din bai au uși cu gemuri prin care se poate vedea și nu oferă deloc intimitate (fapt probat). Cel cu care am păstrat telefonic legătura si cu care am stabilit detaliile șederii noastre acolo era soțul care din păcate nu mai are nici un cuvânt de spus atunci cand soția preia agresiv discuția cu clienții. Total dezamăgită de experienta avuta! LE: Da, a fost o greșeală din partea noastră ca discuțiile s-au purtat doar telefonic. Am crezut ca ne putem încredere în cuvantul gazdelor. Iar copiii sub 5 ani au fost 5 in 5 camere, nu 9 cum ni se imputa. Un singur lucru mai am de spus pentru a se înțelege ce fel de gazde sunt: in toată discuția aprinsa, doamna ne reproșa noua ca va primi banii de la booking peste 3 luni sau poate nici atunci... Trebuia sa ne simțim vinovați și sa ne cerem iertare pentru asta??!!
    3 people found this review helpful 👍

  • 1/5 Corina S. 2 years ago on Google
    (Translated by Google) Who wants to have hosts shouting at them, you can visit Villa Crete, that's exactly how you will be received. On booking, the living room appears as a common place, but they did not leave us at the location. They actually kicked us out of the living room because it's the company's location (an aberration). We had to stay like the homeless in the evening with all the mosquitoes in their orchard to serve dinner. I had a barbecue included ... what can you use because they were grilling. Furnished kitchen! There are only 3 knives, 3 plates, a dirty bowl and a pot ... disaster. There is no air conditioning in the rooms on the 1st floor, only in the attic. The doors of the rooms have bottles and if the neighbors upstairs keep the light on until 3 at night, there is a disco in your room. Not to mention the dust that jumps out of bed when you sit on it, and the "clean" windows .. noooot! So yes, disaster. A terrible experience ... we would have left immediately (we also looked for options), but it was too late to find a location with 7 rooms so short. (Original) Cine vrea să aibă gazde care strigă la ei, puteți vizita Vila Creta, fix așa o să fiți primiți. Pe booking, livingul apare ca un loc comun, dar la locație nu ne-au lăsat. Ne-au dat afară efectiv din living pentru că e locația firmei (o aberație). A trebuit să stăm ca boschetarii seara cu toți țânțarii în livada lor ca să servim cina. Aveam loc de grătar inclus..ce să poți folosi că făceau ei grătar. Bucătăria mobilată! Există doar 3 cuțite, 3 farfurii, un castron murdar și o oală..dezastru. În camerele de la etajul 1 nu există aer condiționat, doar la mansardă. Ușile camerelor au sticle și dacă vecinii de etaj țin lumina până la 3 noaptea, e disco la tine în cameră. Să nu mai vorbim de praful care sare din pat când te așezi pe el, și geamurile „curate“..noooot! Deci da, dezastru. O experiență groaznică..am fi plecat instant de acolo (am și căutat variante), dar era prea târziu să găsim o locație cu 7 camere așa din scurt.
    2 people found this review helpful 👍

  • 1/5 Larisa P. 1 year ago on Google
    (Translated by Google) In addition to the fact that we were made liars, we were also robbed, we sent 400 lei and they promised us triple rooms, and they didn't offer us anything. They clearly confirmed on the phone that they have rooms for 13 people, and when we arrived at our destination, they said that they could not accommodate us. Minus 0 stars. (Original) Pe langa faptul ca am fost facuti mincinosi, am si fost furati pe fata, am trimis 400 de lei si ne au promis camere triple, si nu ne au oferit nimic. Au confirmat la telefon clar ca au camere pentru 13 persoane, iar cand am ajuns la destinatie au spus ca nu au cum sa ne primeasca. Minus 0 stele.
    1 person found this review helpful 👍

  • 1/5 Ionela E. 1 year ago on Google
    (Translated by Google) The hosts were rude, especially the wife of the gentleman with whom I spoke on the phone, on the phone you talk to one person and when you get to the place it's a completely different matter, I made a reservation for 13 people including 5 children, they said yes it's ok and they have free rooms, we also sent the advance payment, we arrived at the villa and they told us that they don't have room for everyone, that they don't care and it's not their problem what we will do, and they left us outside with children without telling them no matter where we stay or what we do, I don't recommend this villa, especially the owner's wife is very rude and you can't get along with her, and I didn't get the advance money back!👎👎 (Original) Gazdele au fost nepoliticoase mai ales soția domnului cu care am vorbit la telefon, la telefon vorbeşti una şi când ajungi la fața locului e cu totul altă treabă, am făcut rezervare pentru 13 persoane printre care 5 copii, au spus că da e ok şi au camere libere am trimis şi avanusul, am ajuns la vilã şi ne-au spus cã ei nu au loc pentru toți cã nu îi intereseazã şi nu e problema lor ce vom face noi şi ne-au lãsat pe dinafarã cu tot cu copii fãrã sã le pese unde vom sta sau ce vom face, nu recomand aceastã vilã, mai ales soția proprietarului e foarte nepoliticoasã şi nu ai cum sã te înțelegi cu ea, iar banii pe avans nu i-am primit înapoi!👎👎
    1 person found this review helpful 👍

  • 5/5 ANA MARIA N. 1 year ago on Google
    (Translated by Google) I spent a wonderful vacation in the company of welcoming hosts and a dream location, an oasis of peace and greenery. (Original) Am petrecut o vacanta minunata in compania gazdelor primitoare și o locație de vis, o oaza de liniște și verdeața.
    1 person found this review helpful 👍

  • 5/5 IONEL S. 1 year ago on Google
    (Translated by Google) Who wants peace, cleanliness, a garden with fruit trees and a particularly welcoming host, this is the perfect place (Original) Cine își dorește liniște, curățenie, grădină cu pomi fructiferi și o gazdă deosebit de primitoare e str locul perfect
    1 person found this review helpful 👍

  • 1/5 Marga R. 1 year ago on Google
    (Translated by Google) I'm sorry but all I can say is...it's not worth booking this villa. They are difficult people and you cannot get along with them. It's not like they tell you on the phone...they lie to you first on the phone and then to your face. It doesn't deserve a star. (Original) Îmi pare rău dar nu pot să spun decât...nu se merită să faceți rezervare la această vilă. Sunt niște oameni dificili și nu te poți înțelege cu ei. Nu este așa cum îți spune la telefon...te mint prima data la telefon apoi în față. Nu merită nici o stea.

  • 5/5 Nikolaos C. 4 years ago on Google
    Excellent, very clean, nice people -Nickolas Chionakis

  • 5/5 Jon n. 1 year ago on Google
    (Translated by Google) A beautiful location, very clean rooms, the garden with fruit trees is extraordinary, a little corner of Heaven, an excellent place to relax after a day at the beach. The host is extraordinarily kind, always at the customer's disposal, top 10 people. We will definitely come back. Respect+ (Original) O locatie frumoasa,camere foarte curate,gradina cu pomi fructiferi este extraordinara,un mic colt de Rai,un loc excelent in care sa te relaxezi dupa o zi de plaja. Gazda extraordinar de amabila,mereu la dispozitia clientului,Oameni de nota 10. Cu siguranta o sa mai revenim.Respect+

  • 5/5 ahmad s. 1 year ago on Google
    (Translated by Google) Excellent place and very nice service. I thank the owners of the place, the place is clean, and the prices are reasonable and cheap. (Original) مكان ممتاز وخدمه جميله جدا اشكر السيد والسيده صاحبين المكان مكان نظيف واسعار معقولا ورخيصا

  • 5/5 Marco P. 1 year ago on Google
    (Translated by Google) I stayed from April 29, 2022 to May 4. I had a great time ... the hosts were helpful and very kind. I highly recommend it (Original) Ho soggiorno dal 29 aprile 2022 al 4 maggio. Mi sono trovato benissimo...i padroni di casa sono stati disponibili e gentilissimi. Lo consiglio vivamente

  • 5/5 Mariana M. 1 year ago on Google
    (Translated by Google) Our hosts, Mr. Costa and Mrs. Ana, very kind, very open, immaculately clean and the garden particularly well-kept! Thank you, we will come back with love! (Original) Gazdele noastre domnul Costa și doamna Ana foarte amabile,foarte deschise, curățenie impecabila iar grădina deosebit de îngrijită!Mulțumim vom reveni cu drag!

  • 4/5 Burlacu L. 1 year ago on Google
    (Translated by Google) Clean and chic rooms but no bathroom in the room and no air conditioning. Gorgeous yard and excellent hosts. These together with the price compensate for the lack of air conditioning. Although the bathroom is for several rooms, it is very clean and there are cleaning and disinfection products provided by the hosts. (Original) Camere curate si cochete dar fara baie in camera si fara aer conditionat. Curte superba si gazde excelente. Acestea impreuna cu pretul compenseaza lipsa aerului conditionat. Desi baia este pentru mai multe camere este foarte curata si exista produse de curatare si dezinfectie puse la dispozitie de gazde.

  • 5/5 Carmen I. 2 years ago on Google
    (Translated by Google) The owner is Greek, with a special respect for his guests. The cleanliness and conditions are superlative, and the Garden is an oasis of peace. Thank you and we will be back. (Original) Proprietarul este grec, având un respect deosebit pentru oaspetii sai. Curățenia si conditiile sunt la superlativ, iar Gradina este o oaza de liniste. Va mulțumim si vom reveni cu drag.

  • 5/5 Andreea S. 2 years ago on Google
    (Translated by Google) We felt great! The hosts are very kind and welcoming people making our vacation even more beautiful! The room is clean, the kitchen is equipped with everything you need (both inside the villa and outside it, to everyone's liking). We will gladly return! (Original) Ne-am simțit extraordinar! Gazdele sunt niște persoane foarte amabile și primitoare făcându-ne concediul și mai frumos! Camera curata, bucătăria utilata cu orice ai nevoie (atât în interiorul vilei cât și în exteriorul ei, după placul fiecăruia). Vom reveni cu drag!

  • 5/5 DAN B. 2 years ago on Google
    (Translated by Google) The extraordinarily good people, exactly what I said on that phone was given to me, otherwise nothing to comment on. Everything OK. (Original) Oamenii extraordinarii de buni exact ce am vorbit la telefon aia mi s-a dat, în rest nimic de comentat. Totul ok.

  • 5/5 pana a. 2 years ago on Google
    (Translated by Google) Stop talking bad people you are the host is strong ok but also those who go to be and take care of it, we do not go to the host and devastate, I thank them it was strong ok (Original) Nu mai vorbiti omeni rai ce sinteti gazda ieste forte ok dar si cei care merg sa fie si iei de treaba,nu mergem la gazda si devastam ,ieu le multumesc o fost forte ok


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