I'm really frustraded, I was there for more tham 2 years and I naver had a intervew with the coach, because were never aveilable or someting.. and to make it better, we had the covid... ok Now, I trying to finish sicnce october 2021, we are in April 2022 and by now it's a mess! they lost my resiliention letter and they are insisting that I'm missing the payment of 5 months, what it's not true, but they are not able to say what are the months about BUT they keep trying to charge me at the bank. No feedback, I'm really stressed, worst experience and customer orientation

Lots of fictitious opinions. Big lack of security: now too many people at classes it's becoming dangerous and it's all slippery without air conditioning and without the possibility of opening a window since there are no more!! given that the room has been reduced by 4!! the prices would also have to be divided by 4 to be logical...

I have been a customer for 5 years and I go to the gym almost 5 times a week for group classes. I made my first complaint and was shocked by the disrespectful responses given to me by the room manager. The room was reduced by a third last summer for the benefit of bodybuilding. It no longer benefits from working ventilation and the air conditioning is not powerful enough. During Sunday Combat, the walls and floor are wet with condensation with a high risk of slipping and therefore injury (rupture of a client's ligaments in the past). So I shared my fear of getting hurt and the conditions with the manager who replied with a smirk: - “I’m going to reduce the class to 20 people” which once again will penalize the clients but he doesn’t care; - “I just need to do fewer classes and more weight training.” These are not the answers to give to a customer who is older than him and nor to a loyal customer who has never said anything until then. It’s shameful to leave such a disrespectful person to the management and reception of this room. Fortunately for his second who tries to do his best to make up for these errors.

(Translated by Google) Very warm room. The gym is very well maintained and very professional without problems with a pleasant and respectful atmosphere. Big crush for the reception agents who bring something extra and make you want to come back. (Original) Salle très chaleureuse. La salle de sport est très bien entretenue et très pro sans problèmes avec une ambiance agréable et respectueuse. Gros coup de cœur pour les agents d'accueil qui apportent quelque chose en plus et donnent l'envie de revenir.

Correct

Be careful, there are a lot of false reviews about the room. Do not hesitate to read the 1-2 star comments, it gives a good overview of its grotesque and dishonest management of those responsible.

Excellent expérience love that 👌👍

(Translated by Google) Dishonest club management. I canceled due to moving but they are still trying to charge me. All your positive comments will not hide the reality of this very poorly managed club. You still owed me 3 months due to the levy during the covid but keep them. I confirm some comments seen below they only want your money. (Original) Gestion du club malhonnête. J’ai résilié pour cause de déménagement mais ils cherchent encore à me prélever. Tous vos commentaires positifs ne masqueront pas la réalité de ce club très mal géré. Vous me deviez encore 3 mois dû au prélèvement pendant le covid mais gardez les. Je confirme certains propos vu plus bas ils veulent uniquement votre argent.

(Translated by Google) The club is great, the facilities top notch and it's reassuring to see a place where hygiene is impeccable, especially at this time. The coaches and the team are pro and attentive. (Original) Le club est super, les installations au top et il est rassurant de voir un endroit où l'hygiène est impeccable, surtout en ce moment. Les coachs et la l'équipe sont pro et à l'écoute.

Thanks to the staff for the advice and services. a good gym 👌🏼

(Translated by Google) I just registered in this room and I did a sports session there. Super welcome, medium-sized room hence the 4 stars. Everything is clean. Users clean the machines, it's nice. I discovered a hammam in the women's locker room. Good surprise. And I can't wait to participate in the group class 🎉 (Original) Je viens de m'inscrire dans cette salle et j'y ai effectué une séance de sport. Super accueil, salle de taille moyenne d'où les 4 étoiles. Tout est propre. Les utilisateurs nettoient les machines, c'est agréable. J'ai découvert un hammam dans le vestiaires des femmes. Belle surprise. Et j'ai hâte de participer au cours collectif 🎉

Welcomed by Kévin this morning, presentation of the facilities, quick registration, nothing to complain about for a first day!

Very good machines and clean room only small point to review: the grip of the bars on the first floor, either too slippery for the big block, or ultra grippy for the one at the pulleys

I’m not sure if its the French experience or the gym itself, I just feel sometimes people aren’t really interested in working out there. The red walls at first were shocking but I grew fond of them. Sometimes too packed, but generally ok. Could use more machines, but lacks the space.

nickel 👌

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(Translated by Google) Quality material service. Competent coaches on group lessons. Warm atmosphere between benevolent members. Clean and comfortable individual showers. I've been registered for 4 years and I've been waiting for the long term to post a relevant review. Recommended room. 💪🏻👌🏻 (Original) Prestation matérielle de qualité. Des coachs compétents sur les cours collectifs. Ambiance chaleureuse entre adhérents bienveillants. Des douches individuelles propres et confortables. Cela fait 4 ans que je suis inscrit et j'ai attendu sur le long terme pour poster un avis pertinent. Salle à recommander . 💪🏻👌🏻

Tout va bien jusqu'au jour où vous résiliez. Mon courrier a été "perdu", donc mon abonnement n'avait pas été résilié alors que j'ai renvoyé plusieurs fois l'accusé de réception pour preuve. Les mails de relance sont ignorés pendant des jours et il faut les harceler pour obtenir des réponses, qui arrivent toujours incomplètes. Quand aux prélèvements indûment faits, vous pourrez toujours courir pour être remboursés ! J'ai vu que je ne suis pas la seule dans ce cas dans d'autres commentaires. J'ai fait appel à une association de consommateurs pour récupérer mon argent, visiblement il n'y a pas d'autres solutions. A suivre. Evitez de vous inscrire, c'est encore le mieux !

Bonjour Malgré le respect des procédures, à savoir la rédaction d’une lettre de résiliation en date de juillet 2021 avec envoi de la carte du club et des différents justificatifs prouvant un déménagement hors région, pour un arrêt des prélèvements à septembre 2021 (tolérance de 2 mois payés dans le vide mais respect du préavis) ainsi que mes nombreuses relances pour voir ou en était le dossier, je constate simplement que vous m’avez bloqué sur les réseaux sociaux et que vous continuez les prélèvements ! Bien désolant venant de votre part surtout quand vous favorisez les inscriptions à 0€. Commencez par régler les dossiers en cours pour les honnêtes gens avant de proposer des services qui ne sont pas à la hauteur. Je n’hésiterai pas à contacter une association de consommateur pour les informer de vos pratiques. Cordialement Chloé MERLO

Recently subscribed to the room, I am pleasantly surprised by the staff who are very friendly and pleasant. There are many facilities in the room, which is quite practical. The fact of offering courses is a real plus in my opinion. And as for the price, it is standard. Similar to their competitors but Magic Form still provides certain additional details which make all the difference. I recommend this room!

Very professional and friendly coach...good atmosphere and good team

Very well equipped and clean room, state-of-the-art and well-maintained machines. 👍

Fake

Very good team, and very good experience

Auparavant sur un autre club, j'ai découvert depuis mai celui ci. L'équipe est très accueillante et sympathique, les espaces (vestiaires et plateaux) propres et très agréables. Il y a plus de machines que dans mon précédent club ce qui est un vrai plus.

Très bonne salle , l'équipe est accessible et sympathique. Materiel propre et en bon état. La salle est propre et rangée. A part allonger les horaires il n'y a rien de mieux a demander ,tout est bien.

Very good very nice

Thanks to Kevin for his always wise advice on certain aspects of sports practice. I will definately subscribe

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I have been working out in this gym for a few months and I am very satisfied with it! Thanks to Kevin for his advice and the help he provided me

A very friendly gym, with equipment in very good condition. The group lessons are great. I highly recommend the room!