1/5 Andreea C. 3 years ago on Google
(Translated
by
Google)
Great
banter!
I
ordered
from
them
on
several
good
reviews
they
had.
Stupid.
After
70
minutes
of
waiting,
I
woke
up
with
something
that
had
nothing
to
do
with
what
I
ordered.
I
ordered
a
LARGE
portion
of
chicken
with
french
fries
(a
whole
chicken,
550
gr
and
french
fries
+
700gr
garlic
sauce,
these
were
the
weights
displayed)
+
garlic
paste.
I
received
see
vendors
with
the
lowest
chicken
existing
shrunken
and
cruel,
smelly
and
some
raw
potatoes.
I'm
not
even
talking
about
the
sauce.
He
went
to
see
vendors
with
open
garbage
before
food.
It
was
basically
...
water.
No
Contact
with
a
weight
or
presentation
with
photos.
A
chicken
from
the
supermarket
is
far
over!
Lipia
burned
strong
horror
food.
Grammage
total
vendors
with
chicken
+
potatoes
have
596
grams.
A
serving
dish
of
596
grams
to
52
lei.
Avoid
clear!
I
do
not
understand
how
anyone
could
give
5
stars.
Update:
After
the
unprofessional,
arrogant
and
insensitive
response
received
from
customer
service,
I
can
safely
say
that
you
don't
even
deserve
a
star.
Just
prove
that
there
is
no
room
for
improvement
and
do
not
accept
negative
feedback.
Professionalism
is
not
at
home
in
this
place,
this
is
clear,
especially
from
the
way
of
expression
and
the
big
grammatical
mistakes
made.
To
answer
you
one
by
one:
1.
Two
people
ate
your
food
greasy,
so
both
have
the
right
to
give
feedback,
obviously.
Your
statement
is
embarrassing
and
unfounded.
2.
The
complaint
was
also
sent
to
Bolt,
of
course.
They
assured
us
that
the
problem
was
at
the
restaurant,
returned
our
money
and
advised
us
to
leave
you
feedback.
The
people
from
Bolt
managed
the
situation
very
professionally,
you
didn't.
3.
arrogance
and
irony
will
not
stand.
Again,
embarrassing.
4.
The
chicken
was
raw.
I
put
pictures
inside.
That
is
burnt
on
the
outside,
does
not
look
the
way
it
looks
inside.
5.
Regarding
the
sauce,
garlic
sauce
is
not
garlic-flavored
water,
as
far
as
I
know,
with
my
little
culinary
knowledge.
6.
There
is
absolutely
nothing
normal
in
some
mashed
potatoes.
They
are
not
the
first
ones
I
order,
but
they
are
the
first
to
reach
this
stage.
7.
A
customer
service
that
addresses
customers
"by
you"
says
a
lot
about
the
place.
8.
The
order
was
prepared
by
your
local.
It
is
absolutely
irrelevant
that
Bolt
delivered
it.
They
didn't
prepare
our
food.
Your
winery
is
the
last
place
we
would
like
to
go,
but
thank
you
very
much
for
the
invitation.
(Original)
Mare
bataie
de
joc!
Am
comandat
de
la
ei,
pe
baza
multor
review-uri
bune
pe
care
le
aveau.
Mare
prostie.
Dupa
70
de
minute
de
asteptare,
m-am
trezit
cu
ceva
ce
nu
avea
nicio
legatura
cu
ceea
ce
am
comandat.
Am
comandat
o
portie
MARE
de
pui
cu
cartofi
prajiti
(un
pui
intreg,
550
gr
si
cartofi
prajiti+sos
de
usturoi
700gr,
acestea
erau
gramajele
afisate)
+
lipie
cu
usturoi.
Am
primit
o
casoleta
cu
cel
mai
mic
pui
existent,
stafidit
si
crud,
imputit
si
niste
cartofi
cruzi.
De
sos,
nici
nu
mai
vorbesc.
A
ajuns
in
gunoi
inainte
sa
deschid
casoleta
cu
mancare.
Era
practic...apa.
Nicio
legatura
cu
gramajul,
ori
cu
pozele
de
prezentare.
Un
pui
de
la
supermarket
e
mult
peste!
Lipia
arsa,
tare,
mancarea
horror.
Gramajul
total
al
casoletei
de
pui+cartofi
avea
596
de
grame.
O
portie
de
mancare
de
596
de
grame
la
52
de
lei.
De
evitat,
clar!
Nu
inteleg
cum
ar
putea
cineva
sa
dea
5
stele.
Update:
Dupa
raspunsul
deloc
profi,
arogant
si
nesimtit
primit
de
la
customer
service,
pot
spune
linistita
ca
nu
meritati
nici
macar
o
stea.
Dovediti
doar
faptul
ca
nu
exista
loc
pentru
improvement
si
nu
acceptati
feedback
negativ.
Profesionalismul
nu
este
la
el
acasa
in
acest
local,
asta
e
clar,
mai
ales
din
modul
de
exprimare
si
marile
greseli
gramaticale
facute.
Ca
sa
va
raspund
pe
rand:
1.
Doua
persoane
au
mancat
mancarea
voastra
slinoasa,
deci
ambele
au
dreptul
sa
dea
feedback,
evident.
Afirmatia
voastra
este
penibila
si
nefondata.
2.
Reclamatia
a
fost
trimisa
si
la
Bolt,
bineinteles.
Acestia
ne-au
asigurat
ca
problema
a
fost
la
restaurant,
ne-au
returnat
banii
si
ne-au
sfatuit
sa
va
lasam
un
feedback.
Cei
de
la
Bolt
au
gestionat
foarte
profi
situatia,
voi
nu.
3.
Aroganta
si
ironia
nu
va
face
cinste.
Din
nou,
penibil.
4.
Puiul
era
crud.
Nu
am
pus
poze
cu
interiorul
sau.
Faptul
ca
e
ars
pe
dinafara,
nu
arata
modul
in
care
arata
in
interior.
5.
Referitor
la
sos,
sosul
de
usturoi
nu
e
apa
cu
iz
de
usturoi,
din
ce
stiu
eu,
cu
putinele
mele
cunostinte
culinare.
6.
Nu
e
absolut
nimic
normal
in
niste
cartofi
scofalciti.
Nu
sunt
primii
pe
care
ii
comand,
dar
sunt
primii
care
au
ajuns
in
acest
stadiu.
7.
Un
service
customer
care
se
adreseaza
clientilor
la
« per
tu »
spune
multe
despre
local.
8.
Comanda
a
fost
preparata
de
localul
vostru.
Este
absolut
irelevant
faptul
ca
Bolt
a
livrat-o.
Nu
ne-au
preparat
ei
mancarea.
Bodega
voastra
este
ultimul
loc
in
care
am
vrea
sa
ajungem,
dar
multumim
frumos
pentru
invitatie.