Today there was a bit of a wait because there was a lot of customers but it is definitely worth it! I got the 8 pieces legs and thighs and one of their taquitos salad it was yummy 😋

Payed for a three piece meal got a two piece Just didn’t have time to check it before I left..

Not happy, from the pictures on the menu, my mom ordered one salad, I ordered the other next to it....double chicken salad(note the picture has it in the shell) second picture is what I ended up with and was told that was what I ordered....some shell less salad with corn???? Not in the picture. For shame on us for not checking the order before we left the window. For shame on them for naming other salads after the pictures on the drive thru menu!

This location of Pollo Loco is very quiet which is nice and they have these really cool meal deals starting at five bucks which includes a drink and a side of chips. overall it was pretty good if you’re really hungry and are in need of something to eat while on a budget

Like most El Pollo Loco restaurants, this just happened to be close to my hotel, good for every once in a while.

Horrible just went there the food gave my family the runs the lady had too much attitude 2 thumbs down 👎

El Pollo Loco used to be delicious. Not anymore. The food is very dry..

Cant even give rating for the food.. they wouldn't help us.. This place ehas the worst service. No customers in drive through and a couple in the store. 5 people saw us and ignored us the whole time. They can keep their small dry chicken. I jope this location closes soon. This isn't the first time we got bad service.

Double chicken salad was good. Use a coupon Even better

The service was fast, friendly and tasty.

They messed up my order I tried to call Them and no one answers. I asked for rice and beans as a side for my two family meals and they gave me just beans.

Ate inside for a change. Cashier and team were very nice and helpful. Flavor for the chicken avocado burrito just wasn’t there, and not for the keto burrito either, both were further handicapped by the undercooked, powdery tortillas. Chicken tortilla soup was pretty good, although hot. Probably more like 3.5 stars but I just couldn’t get past the lack of taste for the burritos, so no rounding up.

The dark meat is very good but the white meat is dry. Love the rice and the tortillas.

We always get fresh tasting food! Best local El Pollo loco 😊

Very rude person at the drive thru window, got our order wrong, and wanted to bite my head off!!...shouldnt work with the public!

Food was great like always. You can't go wrong with the guacamole salsa and the person who took my order was really nice and friendly as was the person who gave me my order. I will definitely be coming back.

Nobody at the ordering counter. Rang the bell one time. The "chopper" came over and told me that I have to wait 15 minutes or go away. I was just looking at my phone not bothering anyone and he felt necessary to come and gave me a lecture in very rude attitude. Maybe next time I should follow his unkind advice and go elsewhere.

They fixed our order at the window after we had to change our order Very fast, no issues

Clean the customer service is always awesome food on point👌 you can never go wrong with Pollo Loco

No two El Pollo Locos make the burritos the same… I usually get the chicken avocado burrito One is full of cabbage with little chicken and beans The other makes it with a lot if beans almost no chicken or cabbage and… This location makes the worst one, smaller than other locations, less chicken and burnt pieces.

Food was good, customer service sucked. The young lady how was working drive thru was very rude to my wife. Businesses and young adults are so different know days. No respect towards anyone.

This Pollo loco has its act together compared to some of the others in the area not to mention it's prices are much fairer.. it's always boggled my mind how these franchises that are in more depressed areas have astronomically high prices for a product that is pretty much fast food.. my go-to order that I have been ordering multiple times a month suddenly went up almost $3 overnight at two of the locations I had been frequenting.. that's beyond inflation.....not to mention the service is worse as is the cleanliness of these places.. which of course has to do with the type of clientele that go there.. lots of homeless and lots of tweakers.. it's amazing they can afford it. I'll be coming here for the time being... I like to order using the online app and this is the only Pollo loco in the area that actually takes that into account and has a pickup location inside the establishment for online orders.. these other locations you're sitting there waiting in a six or seven deep line to pick up your food... My guess is at these other establishments, if you put the food out for people to pick up, the tweakers and homeless will run out with it.. this Pollo Loco is much appreciated