Featured Reviews


Frequently mentioned in reviews: hotel (28) staff (21) room (19) service (16) stay (15) good (14) clean (12) great (10) Great (9) time (8)
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  • 5/5 Shollah C. 1 year ago on Google
    What a wonderful reception we received in your hotel! Amazingly beautiful Soothing interior and eco-friendly terrace. I had very good experience during my visit here, the management is very pleasing. The food served is very delicious. As a whole I had a very good time and would surely like to visit again.
    2 people found this review helpful 👍

  • 1/5 Paweł K. 11 months ago on Google
    What is really unfortunate and simply unfair hotel gives Incorrect information about amenities provided. That is my first stay in chain hotel where coffee(any coffee) is not in the room and in the same time description on booking claims even coffee machine. Of course is never about an issue but about how you handle it. So staff will promise to handle it and then ignore you. So really un-recommended for people who are trying to work in their rooms. If you order room service you need to again expect to receive missing ingredients in your dishes. Again staff will try to ignore it. It looks that this is main guidance for guest handling. There is some small issues in the room, like bathroom door that are not possible to close or broken toilet flush. But in general architecture and interiors are nice and clean. You can see potential for good experience here.
    2 people found this review helpful 👍

  • 5/5 Adrian C. 1 year ago on Google
    Beautiful new hotel situated in Masaki in close proximity to all the best attractions in Dar Es Salaam. The newly built hotel has all the amenities a traveler could ask for complimented by great food, warm hospitality by the friendly staff and modern rooms.
    2 people found this review helpful 👍

  • 5/5 Mohsen S. 4 months ago on Google • 191 reviews
    Nice hotel in Dar es Salaam, room was really big, kind of small studio with living room and kitchenette. Super clean and comfortable. Staff were polite and helpful. Restaurant can be a good option for dinner. Breakfast was also ok.

  • 5/5 Manasseh J. 6 months ago on Google • 4 reviews
    I hope the staff i mention gets to see this. Robinson Christine Caroline Thank you for your outstanding customer service. Everything from the food to the room was excellent. At first. the service was a bit slow and i must admit i was frustrated, but then i realized the motto of africa is "Pole Pole" which is "Slowly Slowly". Thank you for helping me out with my needs to and the Gym is fantastic by the way. I will definetly be only staying here the next time.
    1 person found this review helpful 👍

  • 5/5 Aidah M. 1 year ago on Google
    As a BonVoy Member, I was impressed and so pleased. The apartment style room was pristine and equipped with microwave, stove and cooling utensils. Guest services is excellent and the complimentary breakfast is superb. This hotel is new and full of amenities. The attention to detail is in true Marriott style. I look forward to staying again when I’m back in Dar es Salaam.
    1 person found this review helpful 👍

  • 5/5 Arnd L. 1 year ago on Google
    Great new Hotel in Dar. Spacious and well equipped rooms, super friendly and professional staff and a good restaurant. I can fully recommend it.
    1 person found this review helpful 👍

  • 5/5 Brian 2 years ago on Google
    Super clean and the staff are top notch, parking is secure and food is delicious. Great hotel to explore the area or for business trips.
    1 person found this review helpful 👍

  • 5/5 Jehan K. 2 years ago on Google
    Stunning hotel with excellent food and service! The staff are extremely friendly and go out of their way to make sure you're happy and comfortable. The rooms are immaculate and clean with a stunning ocean view - particularly at sunset. The spa is worth mentioning too - the massages are amazing and the ambience is on point. Would highly recommend you stay at this hotel!
    1 person found this review helpful 👍

  • 5/5 diana k. 2 years ago on Google
    It was a two days stay but i enjoyed it to the fullest. Great and delicious food. Wifi with high strength everywhere in the building. Amazing reception and hospitality. Really great place.
    1 person found this review helpful 👍

  • 5/5 suzie k. 2 years ago on Google
    Element by Westin on 55Yatch club road, is a very refined and tastefully designed hotel with both rustic and modern decor. It provides the luxury of staying in the heart of the Peninsula in Dar es Salaam, making no compromises on lovely views of both the city and tranquility of the ocean as well as the lush green environment surrounding the location which can be enjoyed from the comfort of the room. The feeling of home away from home is enhanced by having an equipped kitchenette . The staff, how personable.I would highly recommend.
    1 person found this review helpful 👍

  • 4/5 Safaa F. 4 months ago on Google • 162 reviews
    Rooms are very spacious and clean , staff is very friendly, Breakfast was fine except for i hated flies on many items which were exposed Coffee is awesome and , Location is good few steps to slipway

  • 5/5 Josh C. 11 months ago on Google • 52 reviews
    Magnificent, stay here,or maybe don't so I can when I come back. The room was clean, the shower FANTASTIC, the bed comfortable. Nice view of the bay also. Breakfast was great, the pool nice. I wish I had more days here. The staff was gracious and helpful. As nice a place as I have stayed in Dar.

  • 5/5 Rukeo H. 10 months ago on Google • 35 reviews
    I have not finished my stay yet. However, I can tell you that my room is very nice and clean and well maintained. The staff is very friendly and the breakfast is great!

  • 4/5 Christania M. 2 years ago on Google
    Beautifully decorated hotel in Masaki, walking distance to Slipway shopping centre. Our room was clean, quite spacious and the bed was comfortable. Lovely breakfast and latte, the restaurant staff are amazing!

  • 5/5 Arianne O. 9 months ago on Google
    Excellent in all areas. Clean, spacious and comfortable. Great for business travel.

  • 4/5 Elizabeth M. 9 months ago on Google
    The place was so beautiful. The ambiance, service, and the meals were very good. I would recommend this calm place for a solo or couple date😊.

  • 4/5 Reiner H. 11 months ago on Google
    Just checked out the restaurant for a diner. Was satisfying. Value for money ok and service quite good.

  • 5/5 kenn c. 10 months ago on Google
    Very quiet place and secure high end neighborhood. provides a variety in their breakfast and generally offers good food.

  • 5/5 Edith S. 10 months ago on Google
    Very calm place that i would recommend for any visitor coming to Dar to visit and have a rest. Nice rooms with great ocean view.

  • 4/5 Thomas M. 10 months ago on Google
    Great hotel with friendly staff and all the facilities that you might need. Breakfast options were a little average, but with the yummy fresh fruit, you probably don’t need a lot more.

  • 5/5 Will 1 year ago on Google
    Great service, breakfast, views and a short walk to restaurants.

  • 5/5 Lorenzo M. 1 year ago on Google
    Very good food, kind attention to guests, good internet connection.

  • 3/5 Isayah R. 1 year ago on Google
    4 stars for facilities, 2 stars for service. Rooms are nice and the self-service washing machine (free, btw) was an unexpected surprise. After my 1st night i noticed the cleaners took the wash cloth i used but didnt replace it. Not an issue, as the room comes with 2 sets and i stayed alone. But, around 6pm i hear the door open and i went to see if someone had the wrong room. Turns out, the housecleaner entered my room without knocking, hoping to replace the cloth without me noticing. That is the ultimate no-no for a hotel: staff cant randomly enter your room unannounced. I made sure to use the internal lock for the remainder of my stay and turned down housekeeping services. The restaurant menu had a special where you can pick 3 appetizers for 30K. Great, i will try 3 different items, for every meal of my stay. The first time, the waitress had to ask management if the 3 items i chose were included in the special - AFTER assuring me that i can choose ANY 3 for 30K. Fine. But, on my next visit, i ordered a different 3 items and the same waitress (fatma) comes with a bill for 37K. She claims the kitchen manager doesnt allow the 3 for 30K special, and conveniently waits until after i get the bill to reveal this info. I was not in the mood to argue and instead sacrificed the extra 7k but chose to eat outside the hotel for the remaining 3 days. Normally, i never critique english skill in a non-anglo country, but for a high priced western hotel brand, i expected better english from the restaurant staff - especially since staff at the 2 marriott protea hotels in dar have excellent english. The other waitress (not fatma) did not understand me. The computer room has equipment from 2013, and the printer jammed all 3 times that i tried to print some documents. I checked out 5hrs before my flight to allow time to discuss these issues (plus other minor ones) with management. But, the lobby was completely empty at the time (1am). I just placed my keycard on the desk and left. The hotel is not bad, and i may stay again - it just seems like there isnt much effort with service. My recommendations for management would be to invest in quality employees. The protea hotel in oysterbay has much better staff and service - maybe do an employee swap?

  • 5/5 Antonio C. 1 year ago on Google
    Spacious clean rooms with kitchennette. Excellent location on Yatch Club road, very close to great dining options. Higher floors offer beach view.

  • 3/5 elisa. morningstar (. 1 year ago on Google
    Amazing apartments, hotel and evertthing inside 🥰🥰🥰🥰🥰swimming pools

  • 5/5 Matt M. 1 year ago on Google
    Great new hotel near Slipway shopping area. With the Doubletree closed I wasn't sure where to stay. Glad I found this Marriott property that newly opened in Dar es Salaam! Great location in Masaki area. Staff is very friendly, breakfasts are good, and my room was facing the sea, modern design, roomy, high ceilings, and overall a well apportioned suite. Had a kitchenette with pots, pans, etc. Beds are comfy and sleeping areas are calming with lots of lighting.

  • 5/5 Necati M. 1 year ago on Google
    Now my 3rd time at Elements. Nothing to complain everything is worth. Kind staff, Hygienic is priority this you can see. The breakfast buffet is in high standard compared to Tanzanian buffets. Only this time I asked for a room decoration for birthday but it is not full filled. Small complementaries can be made nothing big was expected.

  • 5/5 Brian J. 2 years ago on Google
    1st of 2 stays at this hotel completed in Dar. From start to finish the Element has been nothing short of excellent! The staff are all incredible, the property is modern and clean, the rooms are a great size and cater for all travellers. Breakfast which was included in the price paid was exceptional! Just make sure that if you stay here, confirm the location with the Taxi drivers and Poa operators as they would head to Elements nightclub if you were catching one to the hotel from elsewhere. The hotel is situated only a few hundred metres from The Slipway, great dining and shopping, around 10 mins on a POA or Baji to Seacliff and Coco Beach, there is a good laundromat in Masaki which is a 10 minute walk. Uber and Bolt are your best bets for getting around. The property exceeded all expectations. Travelling as a couple.

  • 5/5 Luis N. 1 year ago on Google
    It is a very nice hotel, way much better than expected, the food was good, the hotel is very clean, the service is great and the location is great

  • 1/5 Suyu Y. 1 year ago on Google
    Frankly I don’t even know where to begin to describe my utterly disappointing experience at Element. In terms of the facilities, my room — a Premiere King Apartment with Ocean View — was marred by problems. Most importantly, the lock on the main door does not work, meaning that even after I lock it, it can still be opened from the outside. This is a significant risk on the safety of whoever’s staying inside. Secondly, the toilet was broken. Once you press down the flush button and release it, the water just keeps coming, and it never stops. 3 hours or 5 hours, or even the entire night, it just keeps coming. The telephone also did not work in even calling the front desk. It would be an understatement to say that the service I received at the restaurant was one of the worst I’ve ever experienced. Literally spent 20 minutes just for the waiter to clean the table and to take away the dirty ashtray. The portly lady waitress (whose name was Fatma) ignored my clear verbal and visual attempts to get her attention — three times. The service was incredibly slow. And much of the staff seemed entirely oblivious to my attempts to try to get their attention and to my questions. I am not even asking for friendly service — it was certainly not — but just to get food on my table was the challenge of a lifetime. It baffles me how a hotel that charges $200 a night — which is at the highest end in Dar es Salaam — considers this level of service acceptable. More disappointment followed suit after the food arrived. The medium sirloin steak I ordered was entirely COLD and RAW in the center. There’s a difference between medium steaks and improperly cooked steaks. And the sirloin I was served was with a center that’s even colder than blue. It was honestly a food safety concern. Upon explaining the problem to the waiter, I realized that he did not have the command over the English language to understand my concern. In the end, I settled for a reheated well done piece of meat. The quality of the steak itself was also far below par. Earlier in my stay in Dar, I had the pleasure to stay at the Hyatt Regency, which is at a similar price point, but with truly exceptional service all around. The quality of the food there was also much better by an alarming margin. The difference was honestly night and day. My horrible experience with the hotel continued even after my stay. Upon realizing I only received 138 points from my three-night-stay, I contacted the front desk, as when I checked in, I informed them that the booking I made was a package where each stay rewards an additional 1000 points. The staff at the front desk demanded PHOTO EVIDENCE, even though it was clearly stated in my booking in the Marriott app. Even without this package, I struggle to comprehend how a $650 plus stay only amounted to 138 points. I can resolutely say that I will never visit Element Dar es Salaam again. I will also caution others visiting Dar to avoid this hotel at all costs. This horrible experience has significantly lowered my level of confidence in the Element brand, and honestly to a certain degree, the entire Marriott group at large, for allowing one of their properties to operate in this manner. I’m a frequent traveler and a very infrequent reviewer, but this unfortunate experience prompted me to subject myself to writing this lengthy review, so as to share my experience to my fellow travelers.


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