1/5 Adam B. 1 year ago on Google
Expectations
were
100
%
but
the
reality
was
-100.
From
arrival
at
4/1/23
to
check
out
5/1/23
it
was
a
disaster
and
we
slept
only
1
hour
the
whole
night.
Quite
frankly,
it
was
worse
then
1
star
motel.
We
carried
our
luggage’s
from
our
car
to
room.
We
had
booked
2
adult
and
two
children.(14-15).
Every
other
booking
site
also
considers
under
18
to
be
children
and
this
is
no
mistake.
First
they
demanded
extra
fee
for
kids
even
though
our
booking
was
confirmed
with
these
details
and
they
claim
that
the
children
were
not
actually
considered
‘children’.
If
this
is
the
case,
it
would’ve
been
pretty
smart
to
either
make
your
own
booking
through
your
website
or
have
some
decency
to
communicate
with
the
booking
site
to
resolve
these
issues.
After
providing
the
confirmed
booking
details
including
ages
of
the
kids,
they
were
speechless
claiming
that
it
was
a
‘strange
situation’
.
After
entering
the
room
that
was
given
we
were
disappointed
once
again.
They
gave
us
one
what
they
call
“family
room
“
that
consisted
of
2
single
beds.
They
can
literally
see
we
have
2
adults
and
2
children
at
the
reception,
and
they
decide
to
give
us
a
room
with
2
single
beds.
I
was
very
tired
and
because
it
was
9pm
when
we
checked
in,
and
we
had
an
early
checkout
the
next
day.
l
did
not
have
the
energy
to
argue
with
them
after
l
seeing
the
room.
I
have
stayed
in
5
star
hotels
at
least
in
26
different
countries
and
/or
cities
but
never
had
this
experience😡
If
you
are
travelling
as
a
family
with
children,
I
highly
recommend
against
staying
here.
There
are
very
nice
hotels
with
much
better
location
in
beautiful
Antakya.
Ridiculous.
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