1/5 Maria Fernanda Villalba M. 1 year ago on Google
DO
NOT
RECOMMEND
IT.
Especially
if
you
come
as
a
group.
Made
a
reservation
for
13
people
and
was
contacted
by
them
saying
that
if
we
wanted
to
eat
something
we
had
to
make
the
order
ahead
of
time
from
a
"special
group
menu"
because
they
have
a
small
kitchen.
I
understood
the
situation
and
ordered
ahead
of
time.
However:
1.
When
we
got
there,
our
tables
were
not
reserved
despite
having
the
reservation.
They
gave
us
a
table
for
6
and
had
to
complain
about
it
for
them
to
fix
it.
2.
Food
order
ahead
of
time
took
more
than1
hr
to
get
there
(over
1
hour
for
two
regular-size
of
nachos,
1
flammkuchen,
2
pita
with
dips
and
1
mixed
snacks).
3.
Price-quantity-quality
of
food
for
the
group
menu
is
very
poor
and
didn't
even
come
as
ordered
on
the
menu
(nachos
had
no
pulled
chicken
as
advertised).
The
prices
are
a
rip-off!
you
pay
more
per
person
in
a
group
as
if
you
were
to
buy
regular-size
snacks
on-site.
4.
Very
poor
customer
service
to
solve
the
issue.
Basically,
transferred
the
problem
to
us
as
they
don't
make
nachos
with
chicken
(as
falsely
advertised)
and
operate
under
the
excuse
that
they
lease
the
kitchens
to
restaurants,
so
they
cannot
do
anything
about
it
and
cannot
be
held
accountable
for
their
partners.
5.
After
tons
of
pressure,
they
decide
to
gift
something
as
compensation
but
it
was
too
late
as
the
group
had
already
ordered
something
else
after
seeing
a
low
willingness
to
fix
the
problem.
Bear
in
mind
that
this
compensation
was
asked
by
us
at
the
beginning
and
was
denied.
They
did
not
offer
any
other
alternative.
Overall,
I
did
not
enjoy
my
experience
and
do
not
recommend
the
place
to
anyone.
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