BigGym Den Helder image

BigGym Den Helder

Gym

😠 Systematically no check on cleaning of appliances after use, nor on keeping the 1.5 meter distance. In fact, staff refuse to follow their own rules. We are waiting for this gym to close! Look elsewhere if you want to exercise safely. People often mention years, subscription,


Address

Ambachtsweg 19-B, 1785 AJ Den Helder, Netherlands

Website

biggym.nl

Contact

+31 900 9992444

Rating on Google Maps

4.10 (150 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8:30 am to 5 pm
  • Sunday: 8:30 am to 5 pm
  • Monday: 7 am to 11 pm
  • Tuesday: 7 am to 11 pm
  • Wednesday: 7 am to 11 pm
  • Thursday: 7 am to 11 pm
  • Friday: 7 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: years (7) subscription (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Micky H. 4 years ago on Google • 245 reviews
    Been coming here 6 years...all you need and friendly
    1 person found this review helpful 👍

  • 1/5 Betty B. 3 years ago on Google
    (Translated by Google) Systematically no check on cleaning of appliances after use, nor on keeping the 1.5 meter distance. In fact, staff refuse to follow their own rules. We are waiting for this gym to close! Look elsewhere if you want to exercise safely. (Original) Stelselmatig geen controle op schoonmaken van toestellen na gebruik, noch op het bewaren van de 1,5 meter afstand. Sterker noch, personeel weigert zelf de eigen regels te volgen. Het is wachten op sluiting van deze sportschool! Zoek je heil ergens anders als je veilig wilt sporten.
    2 people found this review helpful 👍

  • 1/5 Gonçalo P. 1 year ago on Google • 22 reviews
    Horrible environment and the music is always too loud. The whole mindset of this place it to trick you into spending more money. They lost me as a client when their employee informed me wrong about subscriptions leading me to buy a subscription I didn't use and they just told me that it was my problem to not have read everything carefully. Horrible experience. I don't recommend this place to anyone.
    1 person found this review helpful 👍

  • 2/5 Bram B. 11 months ago on Google • 7 reviews
    Take out a joint subscription for 2 people and get 3 months free and 37.50 will still be debited for 1 person. Chatting with the gym is not possible. I haven't even exercised yet and I'm already done with it. Then call again and check for an answer, otherwise the contract ends because this is not correct at all. It's really about the administration and not the gym itself, but the office is a hassle
    1 person found this review helpful 👍

  • 1/5 Joël van der K. 3 years ago on Google
    (Translated by Google) After being a loyal member for 3 years and having continued paying due to corona, the subscription of me and my wife in the so-called family subscription was eventually canceled due to relocation. This company simply refuses to cancel the subscription and is still trying to collect money. Every contact attempt comes to nothing, in short an antisocial company that you should not do business with. Update 2/18/2'1 After 6 months, the big gym finally proved right with an excuse. Shame about the effort. (Original) Na 3 jaar trouw lid te zijn geweest en doorbetaald te hebben wegens corona uiteindelijk t.g.v. verhuizing het abonnement van mij en van mij vrouw in het zogeheten gezins abonnement opgezegd. Dit bedrijf weigert gewoon het abonnement op te zeggen en probeert nog steeds geld te incasseren. Elke contactpoging loopt uit op niets, kort gezegd een asociaal bedrijf waar je geen zaken mee moet doen. Update 18-2-2'1 Na 6 maanden uiteindelijk alsnog gelijk gekregen van de biggym met een excuus. Jammer van de moeite allemaal.
    1 person found this review helpful 👍

  • 1/5 Denise X. 1 year ago on Google
    (Translated by Google) There is nothing wrong with the establishment itself. Very nice employees, nice athletes, etc. The head office, that is one big drama. Things are not resolved (we have had a broken massage chair for MONTHS that does not work, but we have to collect subscription money for it, things that are broken for a long time, etc) and there is virtually NO contact with the head office. The 1 star they get from me has nothing to do with the location itself and the employees, but everything to do with the head office. (Original) De vestiging zelf is niks mis mee. Hele fijne medewerkers, fijne sporters, etc. Het hoofdkantoor, dat is 1 groot drama. Dingen worden niet opgelost (we hebben al MAANDEN een kapotte massagestoel die niet werkt, maar wel abonnementsgeld ervoor incasseren, spullen die lang stuk zijn, etc) en met het hoofdkantoor is vrijwel GEEN contact te krijgen. De 1 ster die ze van mij krijgen heeft dan ook niks met de vestiging zelf en de medewerkers te maken, maar alles met het hoofdkantoor.
    1 person found this review helpful 👍

  • 5/5 Adler A. 1 year ago on Google
    (Translated by Google) Nice gym with very good and professional staff! Trained there every day for a week while on vacation. A day ticket is absolutely affordable for the price-performance ratio! I'll be back on my next vacation 🤙 (Original) Nettes Gym mit sehr gutem und professionellen Personal! War für eine Woche dort täglich trainieren im Urlaub. Ein Tagesticket ist für das Preis- Leistungsverhältnis absolut erschwinglich! Im nächsten Urlaub bin ich wieder da 🤙
    1 person found this review helpful 👍

  • 5/5 Teodora G. 4 years ago on Google • 93 reviews
    Very good gym. A lot of different training equipment. Kettlbells, slam bags, crossfit equipment, different types of cardio equipment, enough space for any kind of training. Everything necessary for bodybuilding training (more modern than old school). Three benches for bench press plus three incline benches and one decline bench. 5 squat racks. Big plus point is that space is huge so even when there is a lot of people, there is still enough space to train. All in all, you can do literally any kind of training in there. Also price is very good, especially if you make contract for a couple years. Definitely recommend

  • 4/5 Ser R. 1 year ago on Google • 74 reviews
    nice place. Everything is good. But need to notice that cabine to take a shower only one. And almost nobody take a shower after training. It was unexpected for me.

  • 1/5 Laurent D. 3 years ago on Google • 66 reviews
    No reimbursement of gym membership fees while the gym was closed for more than 2 months. I also asked to suspend my membership as I had to work overseas for 3 months. In both cases, Big gym continued to fully charge my credit card while I had no gym access for 5 months.

  • 5/5 Demelza C. 4 years ago on Google • 56 reviews
    Nice

  • 5/5 Richard P M. 3 years ago on Google • 3 reviews
    Top

  • 5/5 Stephanie D. 2 years ago on Google
    (Translated by Google) Nice staff Boxing also great for children, think they should only introduce that you have to cancel if you can't attend class (Original) Leuk personeel Boksen ook top voor kinderen, denk dat ze alleen moeten invoeren dat je moet afbellen als je de les niet kan bijwonen

  • 1/5 Artur G. 1 year ago on Google • 1 review
    This situation is dramatic. I have never exercised at this gym. I wanted to buy a pass online but my payment was rejected so I ended the topic. After 2 years they threaten me with a bailiff and I have to pay over 1000 euros because the season ticket was charged for 2 years. This situation is scandalous!!! I have not been from the Netherlands for a year and a half. With my address and phone number, they only sent me e-mails that ended up in spam!!!

  • 1/5 Nina 8 months ago on Google • 2 reviews
    Get ripped off right in front of you. As far as I know, I have not been a member of this gym for 2 years and suddenly I have a current subscription because 'it was not canceled properly'. Not informed in advance before money is unceremoniously debited. Of course you can't cancel immediately because it will take another month. Altogether I spent 80 euros on a gym in a city where I haven't lived for two years. Staff simply rejects everything with 'yes, it is stated in the general terms and conditions'


Call +31 900 9992444 Open on Google Maps

Trends



Last updated:

Similar places



Similar Gyms nearby

Last updated:
()