Probably the WORST reception in Qatar. I've been to different clinics and hospitals before and they receive people well regardless of their intention. The Arab ladies at the reception are the worst, laziest, most horrible I've ever encountered. Even though you are already standing in front of them, they would just chat as if you're not there. Then they would turn to their phones. You would be shy to just say "excuse me" because they are so occupied with their gossping that you'd feel like you'll disturb them. Once you have their attention, they will just look at you as if they're annoyed and ask you, "what?" I told them what I needed and just enumerated not even explain but just enumerated what I have to do and in a hurry then went back to gossiping. I would understand why they are in a hurry if the queue was long but it was just me. The nurse staff at the entrance was more helpful than those ladies. If not for the doctors and other nursing staff, I would never go back there.

Went to take 3rd vaccination,l in female ward. Go straight and take token. Ask the receptionist ( DESK IN RIGHT SIDE)which room go. If 11 stay infront of 11 not anywhere else. Don't go to security lady and ask. She will misguide you and tell us to wait inside the covered area. Don't be fooled.(i will add where not to go) Don't forget to take hard copy of vaccine certificate 2 doses,health card,QID. Then another day i went to take new health card.. seperate section is their for female.. so all good , safe and clean.. But their language is difficult to understand. If we ask again and again they get angry. (Just personal experience) all are not same..

8 lady's Receptionist and all of them are very rude. We are standing in front of them, like we are statues and not giving attention, until they finished they laughing and tallking very loud. All we are wearing mask but they , no.STOP treet us like this.we are not coming there for drinking coffee and smoking shisha. We come because we are sick or our kids are sick.

Cleaning Staff, Security, Nurses are nice, Very Helpful except the arabic ladies in front desk, Some don't speak english and some who knows are not even helpful, One lady ask me angry tone "What?" just because I ask for urine sample tube, and some lady are focus on their phone. Why you force them to work there? I think they are rich enough so why bother? Let them sleep in their house and give the work for those who are capable and loves to work. These ladies in front desk/ reception are rude they make expat feel thay we owe them something.

Extremely poor service and very badly managed during these COVID-19 pandemic period. I was there at 7.15 AM (They open at 7 am) to get my Health Card printed and I was informed by the security that the tokens for the day was already given out. Only 30 tokens are given each day and there are thousands without a health card and unable to get their COVID-19 vaccination. I then visited 3 times at 6.15 am each day and they are so inefficient that the general public are suffering. The attitude of the staff (I mean the Arab ladies) are disgusting. They are not there to help the public, just talking and trying to find excuses of how can I NOT HELP this person today ! They should have a much more effective way to issue Health Cards to a larger number on daily basis.

In Pediatrics Section, the security people are very rude. Two times I experienced the same problem. At least they should know how to treat the kids and their parents. We are coming with our kids to see the Doctor in difficult situations, without knowing these, securities shouting with everyone or almost every parents. They should understand the situation of parents at that time. I have visited other PHC, but Really bad experience.i think most of the parents experienced the same. Apart from that Doctor and staff behavior is so good.

I feel very bad ... Today I visited for some enquiry female section ground floor.. but the entire receptionist staff not good.. they are very rude and harsh with us. They are not ready to give any answer. One lady she is busy to see her new sport shoes and showing to another Lady.. at the end telling me go and take help from online.. I think they don't want to help. it's ok but atleast they should polite with everyone.

All the staffs are really helpful and efficient, I had visited them for COVID testing for my travels, the team guided me in a proper manner and understood all my concern. They infact tried to help me when my flight got postponed overall this branch of PHCC is great.

I had very bad experience from receptionists and nurses from airport health center. I was in an emergency condition with severe throat pain and severe head ache in which I can't even move my head and swallow saliva. The receptionists ladies were not at all aware about the conditions and refuse to consult the doctor the day I went.They were very rude and not respecting to the patients and not ready to understand the seriousness about the condition of a person. They were busy with mobile phone and talking each other without giving attention towards the person infront.There is no one to provide proper informations about medical queries and about the services of the health center.Everytime they waste my time for long waiting without a valid reason.

Today I was assisted by one staff namely Noor as her designation there is Nurse but she being so rude and unprofessional and along with the guy who was sitting next to her, as he keep on staring at us n we're saying something in their language. I do understand language is barrier some can speak eng, Arabic is not unnecessary what's important that's care for the patients but I have experienced a sheer partiality from these staffs even it was an emergency but they give me wrong tokens n advised me to come for the appointment that too after 2 days.

After i lost my faith due to rude staff at Omar Bin Khattab and Al Thumama HC. I tried my luck at airport Health Center, and to my surprise ALL the staff/Nurse/Doctor was really nice and helpful. I go there to get the medical fit for kid school and im amaze. Thank You Guys, people from other PHCC should learn from u.

I always go there and the people are good with treating different people and the place might not be the cleanest but other than that they really helped us a lot

Terrible management and organisation. The staffs are uneducated about the norms I came because of emergency as I'm feeling sick after 2nd dose vaccine The security did not allow me inside and told to call 107 and take appointment first. 107 I called and they told for emergency I can walk in. And I was not able to enter Inside and my day was wasted as I could not go to office. I complained in the hmc website but no action was taken also. Terrible service and management.

I had few walkin visits due to fever. They are very co-operative especially screening staffs, security and reception ladies. I got treatment and medicines promptly. Thanks.

worst experience. When i went there they said i will be receiving the call by a doctor at 4 p.m. But i never received any call and never pick phone when we call them. irresponsible

Went here for my Covid vaccine. Nurses were helpful and work very quickly to vaccinate people.

Very very bad behavior from the females in reception (qatari). Even emergency cases they are not giving token for consulting doctor. First they will decide the depth of emergency and then after only medically certified nurses and doctors can decide the level of emergency. Also need to wait every-time as they are talking to each others without giving priority to their works. Because of their bad attitude and not having sense to know about the patient needs and illness we asked, do this is a hospital? She said No. Even they don’t consider it as hospital to work properly. If there is someone to manage each phcc who have rights to control these ladies too it would works better and also need a number for complaints.

Horrible staff, the receptionists are quite rude and the staff just act unformerly Would not recommend going

The worst health center i have ever been room 38 is very rude When they confused people to go to the other room no need for numbers Once you reach the other room they are asking for numbers You have wasted your time no proper communication in all departments Pharmacy is not very accommodating when you try to ask questions they will shut off immediately without hearing

Such a disgusting and unprofessional behaviour of the staff here. Black Tan malbaari sitting at the document section looks like a “Bhangi” & and has pride upright. I spent entire month chasing for my health card as I got this centre online ,for stupid electricity bill I’m denied and I’m paying Medical fees from my pocket. Shameless don’t even have courtesy I was wounded and that “Bhangi” prevented me from getting health card. I’m a single female with no mother or father, husband or either brother, nothing. Treating an orphan so brutally. I stay in company accommodation. My company gave me letter head and Kahramaa for preparing health card, yet they denied. No courtesy to even dress me as I was bleeding 🩸 so much, sobbing in pain. The staff present here must be reminded that they are representing country’s health centre. I am an employee serving this country and not a random begger knocking your door that you got the rights to chase me and deny for public services. If a lady or a girl is single doesn’t mean she’s litter, waste or garbage. Treat them equally as a married female and should be provided with equal benefits as them. SHAME ON YOU: Airport Heath Centre.

Unprofessional receptionist. The niqabi worman in the ultrasound reception, she is so mean and rude she doesn’t know how to speak to patients or treat them. My appointment is at 3:15 pm to check on my baby, I went there just after I finished work so I got there 45 minutes earlier. The receptionist duty starts at 3pm no one was there, they have been going in and out without even sitting in there places. 15:20pm came and I had to go to the main reception I was asking will be anyone there I have been waiting for nothing! I asked the receptionist there and the one who is supposed to be in the ultrasound reception was there holding her cup of coffee and chatting and laughing with her colleague. The niqabi woman said go go wait wait there you have to wait, her colleague asked her gif she going there or not ? She was like no she waits she have nothing to do. I am pregnant and she treats me this way shame on her !!! When I went back I found the other one just came from the bathroom ( their duty starts at 3pm and till 3:20 no one sat in the reception) The niqabi woman followed me later and found her colleague there she started shouting on me holding her cup of coffee here’s the receptionist why you calling me then ! If you want to be professional and take care of patients hire good talking people, it’s a reception ! A health centre where people go there to treat them selves not to be shouted on like we are at her house.

Had a great experience here and I will be honest I thought it was going to be a nightmare. Managed to get seen super quick- all staff were friendly. Thank you!

I'm so sorry to say this but this health care centre really is a terrible one. It is so unorganised, doctors are gone for prayers for hours on end and then youre left waiting. Lots of staff members are not only extremely unfriendly, but they're unhelpful, unwilling to assist you when you need them. There are definitely some exceptions, but overall I wouldn't recommend this place to anyone.

Came to try to get vaccine for cat scratch but they said they could not give me because its not my health center.When I check with them what is my health center they could provide.But as per the nurse I was supposed to vaccianted within 24hours.I called the helath center she told me to go to but online its showing they are close and now I called them in front no body pickup the call.I tried to tell if they could do anything she said only of emergency case. I told her if I should be vaccinated within 24hrs is ot not an emergency case.But shesaid its management decision. What a policy.Shame on you.

I'm truly at a loss for words when it comes to thanking the incredible hospital staff. From the moment we walked in, their warmth made us feel like we were on the path to recovery even before the treatment began. Our heartfelt gratitude to HMC for providing top-notch facilities!

Doctors , nurses and the services provided by PHCC old airport are superb. Behaviour of some receptionist staffs are very rude .

I took my son with fever , for 39 degree they gave priority 4( before 35 patients waiting) Really I was shocked.. Alsaad PEC is best

with the poor quality of staff at your facility. During my recent visit to the center, I found the staff to be unprofessional, rude, and unhelpful. All the Qatari employees are very rude. And for other nationality they not respect at all.

Very poor quality of people.. No one is responsible. When I came for an emergency to make lab test. No one in the laboratory. we need to wait more one than one hour. After we find out him making cigarette in his car. The securities are very worst. We don't know whom to ask help.

Great emergency health care support for Kids.

I went for emergency and there were a very helpful staff. They also have 24/7 pediatric emergency.

I went there today to do the antigen test and the guy in reception refused to do that for me, I don’t know for what reason. I showed him my previous certificate of the antigen and he keep saying we can’t do that here. I think the service need a reconsideration.

Today I was in a bit of pain. I want to see Hakim. She tells you that tomorrow we will open at 7 in the morning. I am dead and in pain. A psychiatric employee is talking to you a lot.