Featured Reviews


Frequently mentioned in reviews: Ciara (29) Platinum (24) trip (21) Travel (20) holiday (14) recommend (14) travel (9) team (9) highly (8) service (8)
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  • 5/5 Sean B. 3 years ago on Google
    Helen was very helpful on our December 2019 trip to Australia and New Zealand. Landslides and heavy rains in NZ meant that our plans had to change dramatically - rerouting to the other side of the South Island. All the necessary changes were carried out seamlessly by Helen and we were really pleased to have the services of a travel professional at that time!
    3 people found this review helpful 👍

  • 5/5 Fidelma M. 1 year ago on Google
    Ciara and her team did an excellent job in planning our 4 week Florida Fly Drive. Ciara helped us in the planning of every detail and I can honestly say it was the trip of a lifetime. The accommodation was top notch. Our son became ill over there (thankfully nothing too serious and we could resume our holiday relatively quickly) and the platinum travel team were on hand around the clock helping us to organise alternative flights home etc… which thankfully we didn’t need in the end. I can highly recommend Ciara and Platinum Travel. I would also like to take this opportunity to thank Paula in particular for her handling of our sons illness. She took the stress out of a very stressful situation!
    2 people found this review helpful 👍

  • 5/5 Joe N. 2 years ago on Google
    Great service from Ciara in Platinum Travel. Really great information , clear and concise and everything went so really well on our family trip. Always felt that there was great support in the background. Will be checking back with Platinum for any future travels
    1 person found this review helpful 👍

  • 5/5 Donna M. 2 years ago on Google
    We have just returned from the most amazing trip to Dubai that was organised by Ciara from Platnium Travel. I couldn’t recommend them enough, and our trip went incredibly smooth and stress free. It had been postponed many times due to COVID restrictions, but Ciara was amazing handling this. We are already looking forward to planning our next trip with Platnium Travel.
    1 person found this review helpful 👍

  • 5/5 Jennifer B. 2 years ago on Google
    Ciara was amazing to deal with from first enquiry to while we were on the trip. She responded quickly, really listened to what our requirements were and understood the kind of thing we were after intuitively. She clearly laid out options, and ensured no question went unanswered. The trip itself was absolutely outstanding and is the best holiday I have ever been on in my life. Ciara even sent a text during the holiday to check everything was going well. I would recommend Platinum Travel in a heartbeat to anyone who is planning any sort of travel in the future. Their service was magnificent and I can’t wait to plan my next trip with them.
    1 person found this review helpful 👍

  • 5/5 Joe G. 2 years ago on Google
    PT is such a professional outfit, supporting all & any aspect of your travel requirements be it business or personal. Had a top class service provided to myself & a group of 22 from start to finish & nothing went wrong & service was incredible. No stone unturned. Well done Ciara & team. This is my 5th/6th time using PT. It's a no brainer.
    1 person found this review helpful 👍

  • 5/5 Bairbre C. 3 years ago on Google
    Ciara and Paula have always looked after our large family holidays so well. They are only a phone call away to answer any queries day or night. Professional friendly service. Their knowledge and experience in tailor making packages is second to none. Could not recommend them more.
    1 person found this review helpful 👍

  • 5/5 Ailish 1 year ago on Google
    Platinum Travel provided a professional and personalised service for a recent trip to celebrate a special occasion. Helen sourced an exceptional five star experience in Menorca for my husband and myself which was just perfect ! I'd highly recommend Platinum Travel and intend to be a returning customer in the future.
    1 person found this review helpful 👍

  • 5/5 Michael C. 1 year ago on Google
    We had a very enjoyable week at the Hotel Volcan. It was great to be back in Playa Blanca at our favourite hotel after nearly five years and all that everyone has been through during that time. The flight takes four hours and because Ryanair seats don't incline the journey was more uncomfortable than it should have been. Other than that, everything went like clockwork, including the flight tickets and the transfer to and from the airport in Lanzarote. Many thanks to Paula and her colleagues for putting it all together for us.

  • 4/5 Ann C. 9 months ago on Google
    Ciara was most helpful when booking my flights to and within Vietnam. I was particularly appreciative of her help booking my internal flights, (unlike larger agents who wanted me to use Codeshare airlines she listened to what I wanted and booked accordingly). Thank you Ciara

  • 5/5 Niamh O. 5 months ago on Google
    We travelled to the US recently and Ciara from Platinum Travel was absolutely fantastic in organising it all. Great accommodation, dealt with our last minute request, really good recommendations on what to do while we were there. Nothing was a problem. Separately Ciara had organised an amazing family trip to Australia for us just before Covid struck. The holiday couldn’t go ahead and Ciara organised for everything to be fully refunded. It was such a stressful time for travel agents everywhere but Ciara was so positive and helpful throughout. I would highly recommend Platinum Travel.

  • 5/5 Jamie T. 9 months ago on Google
    Platinum Travel, and more specifically Ciara, was wonderful in helping us plan our once in a lifetime honeymoon. She asked all the right questions and gave great guidance / advice to help us narrow down an option that suited us. Ciara was very professional, friendly and thorough when booking our trip and made sure we were taken care of every step of the way. Needless to say, we had the absolute trip of a lifetime to Greece and can't thank Platinum Travel enough for their services!

  • 5/5 Mary M. 6 months ago on Google
    I cannot recommend Helen at Platinum Travel enough. Since booking my first holiday though the company last year, I have returned to book 4 further holidays and will return to book every subsequent holiday using this service. With each holiday (most notably a trip to Florence with my daughter) Helen took the time to listen to our requirements with exceptional attention to detail and provided us with an unforgettable experience. She took care of everything including flights, incredible accommodation, airport transfers and was a pleasure to deal with every step of the way. Thank you Platinum Travel for providing the holiday of a lifetime!

  • 5/5 Damian H. 5 months ago on Google
    We have to say that Ciara and her team were magnificent in organising our recent trip to New York. Ciara recommended The Time Hotel on Times Square, it was so central and easy to find. The Hotel was excellent and with the NYC city taxes included a very good breakfast. Ciara also gave us plenty of advice in relation to Subway tickets, attraction tickets and broadway shows which we were thrilled to get. We can highly recommend Ciara and her team at Platinum Travel. Thank you

  • 5/5 Topline M. 1 year ago on Google
    Platinum Travel organised our Christmas / New year Family Holiday to Morocco. Thay got it perfect for us and covered everything we needed for a family of 6. I would Highly Recommend Platinum Travel to Every one. Vergal Kelly Roscommon

  • 5/5 Richard T. 1 year ago on Google
    We recently returned from an incredible honeymoon all sorted by Paula at Platinum Travel. I can not recommend her enough, made everything so easy and created a proper once in a life time itinerary for us. Little details we never would have considered were sorted by Paula, 100% recommend!

  • 5/5 Maguiredonnacha 1 year ago on Google
    We had reached out to platinum travel for a very last minute trip and they were able to deliver a great trip at short notice. Many thanks to Ciara for helping us out

  • 5/5 Pól Ó C. 1 year ago on Google
    Ciara and the team helped us organise an amazing holiday that spanned the US. As can be expected, an airline changed an internal flight during our holiday but Ciara organised the flight changes etc effortlessly so that we had minimum disruption to our holiday. The peace of mind of booking through a travel agency such as Platinum gave us the comfort of knowing that if anything went awry, Ciara and the team were on hand to help us out. We will definitely be using Platinum Travel for our North American holiday travel plans again.

  • 5/5 lesley d. 1 year ago on Google
    Ciara at Platinum travel your an angel. My family have been on numerous trips with your company over the years but our recent holiday has been the most challenging for you and your team. With all the Covid Cancellations and postponements over the last 2 1/2 yrs you’ve seamlessly swapped and changed our requirements. Thanks for all your help (especially taking phone calls at 4:30am 😴) I would highly, highly recommend your company without any doubt to anyone. Superbe team and My family are truly happy customers. Looking forward to our next trip with your help 😎 Lesley & Family

  • 5/5 Frederic D. 1 year ago on Google
    Hi, I would highly recommend Platinum Travel. We have now booked a few trips with Ciara over the years and have always got great service, advice and help. We are only back from a wonderful trip in America and Dominican Republic which we had to postpone twice due to covid. Despite a difficult time for the tourism industry, the postponements and our endless questions, we were always dealt with efficiently and with a smile.

  • 5/5 Ruairi O. 3 years ago on Google
    been using Platinum now for the last few years for all my travelling, flights and hotels and I have nothing to say but they are absolutely fantastic. No request too big or too small and their staff are always on call for whenever I needed them 😃 10/10 rating from me and would definitely recommend them to anyone !

  • 5/5 Laura O. 2 years ago on Google
    I travelled to Rome last week with my husband on a surprise trip for his special birthday. From start to finish Ciara in Platinum and her colleague Paula were fantastic in organising, booking and finalising all elements of our exciting trip. We would highly recommend Platinum Travel for their professional way they carry out their work, and with lots of excitement and recommendations included for us travellers! Thank you Platinum for a great holiday. Caroline O'Brien, Cork.


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