The Pool Club image

The Pool Club

Bar Lounge Night club Swimming pool

4th-floor rooftop bar at Virgin Hotels Dallas with cabanas, lounges & daybeds big enough for groups. People often mention drinks, hostess, night, minutes, security, good, pool,


Address

1445 Turtle Creek Blvd, Dallas, TX 75207

Website

virginhotels.com

Contact

(469) 359-7700

Rating on Google Maps

4.40 (52 reviews)

Open on Google Maps

Working Hours

  • Saturday: 11 AM to 12 AM
  • Sunday: 11 AM to 10 PM
  • Monday: Closed
  • Tuesday: Closed
  • Wednesday: Closed
  • Thursday: 4 to 11 PM
  • Friday: 4 PM to 12 AM

Featured Reviews


Frequently mentioned in reviews: drinks (11) hostess (8) night (7) minutes (7) security (7) good (6) pool (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Evette 2 years ago on Google
    One of the best spots to get drinks in Dallas, with a view! There is PLENTY of seating & they have the cutest decor throughout the entire Virgin Hotel. I highly recommend coming for girl’s night, bach party, or birthdays! My fave drink is the “Pretty in Pink.” Update: Sadly, my last experience here was awful. I planned a small get together for my bf’s birthday & I wish we’d gone elsewhere. I bake, so I made him a cake & called ahead to ensure it would be okay to do so. When we arrived, no one assisted us (which was fine b/c we’d been before & knew where to sit), but the staff was rude for no reason. The bartenders ignored my friends for 15 minutes when they arrived (it was very dead that evening), so when I arrived, we just sat ourselves & assumed there would be someone who could assist us after. A manager came to our table (b/c she saw I had a cake) & told us about the cake cutting fee, which I was told wasn’t a thing when I called the previous day. We didn’t mind paying it, but it was ridiculous that we were ignored for so long until they saw a reason to charge us. Then they let us order drinks only to then tell us that they’d be closing in 15 minutes? We could have just left if we knew that, but they just wanted us to pay for a few minutes of service. We felt very rushed & were confused because there were 10 of us & had they been kind, they could have made a lot more money. We only came for drinks & small bites, but after the experience, everyone just wanted to leave. Only giving 2 stars b/c place is VERY beautiful & has good drinks, but don’t always expect great service.
    7 people found this review helpful 👍

  • 1/5 Dennis B. 2 years ago on Google
    My friends and I visited this place on a Saturday night for 2 of our birthdays. This is not an inexpensive place, but the atmosphere is pretty good. When we first arrived, we bought drinks and stood around for about 30 minutes. We decided to buy a section which was over $700. Our hostess sat us down and went to get our bottle. While our hostess was gone, another hostess came over with security and told us that this table was reserved and that we had to get up. The security guard repeated the same thing telling us that we had to get up. I told them that we had just paid for this table but they didn't want to hear what we were saying and still demanded that we get up. I demanded a refund and argued with them that we had paid, but they still didn't want to hear what I was saying. About five minutes later the hostess supervisor came over and produced our receipt to the security guard and hostess. The complaining hostess and security guard never checked to see if we had paid but demanded that we get up from our section. The security guard apologized but the complaining hostess never said a word and avoided us the rest of the night...Later in the night, they tried to get us to move again because a party wanted our section so that they could combine two sections. This is after we had been sitting there well over two hours. No way to be treated for customers that spent over $1K for the night.
    5 people found this review helpful 👍

  • 1/5 Monique J. 11 months ago on Google
    Spent over $1200 dollars to be treated terrible by our waitress Kim! When we arrived the hostess took the debit card to start our tab and explained that our waitress would bring it back once she came. We rented out a cabana and waited over 30 minutes before she actually came over to wait on us. It probably would have been longer before she came to wait on us but we had to physically find her. Then when we found her she was drinking on the job and the debit card that she was supposed bring back to us was carelessly laying on the table in another parties cabana. Then she brought her manager over and he did absolutely nothing but make excuses for her saying it was an ‘overwhelming day’ Then the funnest part of it all was when it was time to leave she brought security over with her when it was time for us close out our tab. I never like to make race a factor but I didn’t see security go with her to close out anyone else’s tab. Aside from the awful service the atmosphere was good.
    4 people found this review helpful 👍

  • 5/5 Amber J. 2 years ago on Google
    Had the most relaxing Sunday enjoying the views on the rooftop.
    4 people found this review helpful 👍

  • 5/5 Serenity 1 year ago on Google
    I love this spot, the ambience n scenery Is amazing. I'll definitely be back. Nice size crowd not too much, dj was on point as well as the drinks.
    2 people found this review helpful 👍

  • 5/5 King 2 years ago on Google
    Dope vibes at the pool. Really regret coming here for the first time with the summer coming to an end, opposed to being here all summer long. My friends kept saying they felt like they were in Vegas. Might I add, I got to meet the legendary D.O.C. that worked with NWA. Bring on 2022.
    2 people found this review helpful 👍

  • 5/5 Mohnish T. 2 years ago on Google
    I loved the place music, food, vibes was on point,had a blast, someone mentioned about this spot few days back. So I figured lets check it out. I got connected to raven who absolutely did an fab job on taking care of me and my party from the start to end. Even when I was there she made sure we were doing good and checked on us Amazing hospitality. Whoever wants to check this spot out I highly encourage you to check it out and reach out to Raven she will make sure to take care you and your party. Definitely going back for sure!!!
    1 person found this review helpful 👍

  • 5/5 Ashley F. 2 years ago on Google
    Loved this place! They views are on point and the way everything is decorated has such a beautiful aesthetic. A perfect place to relax, get some cool pictures and have some tasty drinks. I can’t wait to go back and reserve a Sunday at the pool.
    1 person found this review helpful 👍

  • 4/5 Soni J. 2 years ago on Google
    Great place. Awesome views and pool. Nice bar and ambiance. They have a decent bar with good drink selections. We stayed at the hotel and really enjoyed being able to enjoy the pool club. Highly recommend 👌🏽

  • 5/5 Thanh H. 1 year ago on Google
    Nice place to relax by the pool with friends. The shaded area allows for picnic, yoga, and other activities.

  • 3/5 Hunter H. 1 year ago on Google
    Staff leaves a lot to be desired here. 30-40 minutes while standing at the bar for drinks because there's only one bartender and he's nice enough, but could certainly be quicker if he desired to be. You'll either find yourself thirsty, or unable to leave the bar to spend time with the people you are with as you will always be waiting in line.

  • 1/5 dustinh2 1 year ago on Google
    Cool place. Nice view. Watch your tab and demand a receipt. I ordered two basic drinks, nobody could find my tab, and next thing I know I'm being charged 60$. It's not the money, it's the principle of the matter.

  • 4/5 Veronika 1 year ago on Google
    Snobbish to their customers, but the drinks taste good. Nice views and the spinning red chairs are fun. The bar opens at 9 pm with the pool already closed.

  • 5/5 Raina B. 1 year ago on Google
    Huge patio and the vibe and view was great. The music was very techno and could be better. I got the purple rain drink and it was tasty.

  • 5/5 Lish 2. 1 year ago on Google
    I was there for a private cocktail event that was fabulous. The space is really nice and the rooftop would've been great if it weren't so chilly that evening of my attendance. I can't speak to the food because I didn't eat. Lots of photo opportunities

  • 5/5 Andre S. 1 year ago on Google
    Went here on Thursday night on warm evening in December. Good crowd and drinks along with excellent view of Dallas downtown.

  • 5/5 Ashlie D. 2 years ago on Google
    I loved the event that was held here! It had all age ranges in a club atmosphere. The space is really beautiful and would love to go on a warmer night. The view of the city is really beautiful


Call (469) 359-7700 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Food
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Dancing
    • ✓️ Cocktails
    • ✓️ Food at bar
    • ✓️ Hard liquor
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Outdoor seating

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