Basically it is a gym in a good location with good transport links and a good selection of equipment. Below I would like to give my summarized feedback on the Fit/One Düsseldorf; below is a somewhat more detailed review of individual positions. My review is based primarily on the impressions in the evening hours (from 6 p.m.). Pros: + very good selection of equipment, both for strength training and cardio training + Sauna area and wellness area + large selection of hammer strength devices + large changing area + lots of weights in the free weight area + good connection to public transport + Selection of various (virtual) courses Cons: - Many cardio machines not maintained - Cleanliness in the changing rooms - partly very messy - House rules exist, but are not lived - Some members are very ruthless - Some employees are only present Devices: Most of the devices are from the Hammer Strength brand, which is generally a good selection. Actually, the equipment leaves nothing to be desired and everyone should find the right machine or the right area for their training plan. Unfortunately, many devices are in poor condition. Unfortunately, 80% of the cardio machines have not been serviced for a long time. The cross trainers in particular have worn out ball bearings and make loud noises - this should definitely be improved! The upholstery of the devices has already been replaced in the last few months, so I would like to highlight this in a positive way. Order: Order is often out of place in the free weight area. House rules have recently been put up at the entrance that clearly state that you should put your weights away. This is basically a good approach! Unfortunately, this order is not lived by the employees and passed on to the members. The weights in the free weight area continue to fly everywhere and are not put away by the members. Some of them are lying next to the weight stands, some of them are still on the equipment and finally some of them are flying around somewhere else. Wellness area: The studio has several wellness options that members can use, depending on their membership. This includes the sauna, the massage tables and the solarium. Unfortunately, the sauna has been out of operation for a long time (alleged damage caused by vandalism), so it cannot currently be used (as of August 2023). Cleanliness: The cleanliness in the studio is not always as it should be. Unfortunately, the blame here largely lies not with the studio, but with the members and their behavior. In the changing rooms, no one pays attention to cleaning up their “dirt”. The same applies to the drinks stations, where the members make no effort to wipe away their mess (if something goes wrong) or generally make sure that something like this doesn't happen. This picture is not always the order of the day and it has improved over the last few months, but unfortunately it is still not optimal. You could also empty the trash cans in the changing rooms a little more often so that they aren't constantly full to the brim. Members: Some of the members in Fit/One Düsseldorf are very mixed. However, in contrast to the pre-Covid period, things have improved drastically! Employees: Basically the employees are friendly! Unfortunately, I just think it's a shame that as a member you have to greet the employees first before they would greet you. As a service provider - which is what a fitness studio is - I would support it the other way around. The employees are often more busy with themselves and their cell phones instead of maintaining order in the studio. I don't expect the employees to walk through the studio every minute, but more frequent tours (especially in the free weight area) wouldn't hurt.

DO NOT SIGN A CONTRACT WITH THEM!! CANCELLATION PROBLEM AND POOR CUSTOMER SERVICE. They will do/claim anything not to cancel your contract. We are having the same problem as reported by another person here. We canceled our contract because we were moving out of the country. My husband went in person to the gym (in January) to handle the cancelation request letter, they signed it acknowledging they received it. A few weeks letter they said we had not canceled so we provided them with the copy of the cancelation letter signed by them. So our contract was supposed to end in April (3 month cancelation period) and to our surprise in June they charged our account for the month of May and June. When we tried to get in contact with them they said they extended their cancelation period because of Corona and that we have to pay. This is not fair because (1) we canceled before Corona and (2) we don't live in Germany anymore. So this week they sent us another bill and through e-mail said they are entitled to receive payment for the whole year. They are horrible with costumer service, they take long to answer email's and you can never reach them by phone. So to anyone thinking about joining them. Please think twice. You will have problems when you need to cancel your contract. STAY AWAY FROM THIS GYM!

You can make a membership very easy, but you won’t be able to cancel … they would do every trick legal or illegal to prolong your end date for additional months .. I went through the cancellation experience twice, both times it was horrible, starting by not acknowledging the cancellation request and prolonging for additional year. Then the 2nd time during Corona ,after setting the end of contract date they prolonged 3 months just because they closed 3 months and even the money they charged during those 3 months they added as a credit to buy any thing from they gym and refused to return the money. I’m glad that it’s ended now, despite the losses I had.

DO NOT SIGN A CONTRACT WITH THEM! ESPECIALLY GOLD VIP or any other SCAM package. just if you want to pay 2 years even if you don't use their services at all. 6 months I tried to get in contact with the 'famous' personal trainer. They have provided me excuses for 6 months until I renounce asking. then I tried to cancel the subscription as I had to move out of Dusseldorf, but guess what! that doesn't work as well. They'll do everything to avoid that until you have to leave. Now they have hired a firm to get back their money. But god forbid you are late one month - they are not letting you in and also apply fees for you being late. I am surprised this even exists in a country like Germany. Hallucinating experience! Bully company!

Avoid at all cost! This Gym is a scam, memberships are extended without permission, cancellations are ignored. With Corona it got worse! And if you talk with the local personnel, they say they are not responsible for membership questions, it has to be online. And if you go online (Mitgliedsportal or App), they removed the contact form! With telephone it always say it is busy, also impossible... Hard to believe stuff like this still happens! It doesn't matter if you live close, don't try to convince yourself it is a good idea to join. I regret joining, never been so disrespected by a gym!

The gym is located not far from the center of Düsseldorf, easily reachable by public transport. It has a wide variety of fitness equipment on 2 levels and a room for the classes. Also a sauna, solarium and a massage room. They have different subscription options. The changing room is wide, and there are enough lockers. Like any gym, it has its peak times, so sometimes it gets very busy ( after work)

Staff DO NOT CARE about basic politeness: no "hello" or "goodbye", and when they're crossing a narrow alley in front of the customer, you must let them pass because they won't let you, and certainly won't thank you for it. Also they DO NOT CARE about respecting Covid prevention measures, they do not bother enforcing the simple Covid safety measures when many customers aren't respecting distances... and the staff themselves do not wear a mask (or only below the chin)! And when I say "the staff" I do mean the large majority of them!

Everything is great until you need to cancel. When you try to cancel it is a complete disaster. Before leaving the country I tried to cancel the contract and have not succeeded, as you need to do that only when it is not less than 3 months until the end of the contract. So I have paused it and left the country. After some time payments were resumed automatically. When I have returned to Germany to take care of some paperwork, tried to cancel again, this time I was requested to provide the abmeldung, although I own an apartment so it makes no sense to do that for me. All my letters are still being sent there. So I have provided them with my passport, copy of the tickets and all the possible proofs I had in order to get this cancelled due to the relocation and this time believing it was taken care of. I had no idea how wrong I was. After some more time I have received an email from this unfortunate company to provide them with more proofs, like the new “anmeldung”. I have explained that in Ukraine there is no such thing. And “anmeldung” is done in a form of a stamp in a passport. They have not accepted that. Considering I was not even in the country (at that point I was already willing to do anything to get this resolved, even the “anmeldung” from my own apartment) I have tried to explain that I can not go to Germany just to provide them with the necessary documents and it makes no sense as they need to understand that different countries have different ways of registration, so providing them with the requested document is not possible as the country is different. Nobody cared. The bottom line was that it was about 1 month before the end of my another yearly contract, so I have said that I will pay them 1 more month as they want and get done with it. So I have requested them to confirm the termination in the end of the contract, since I have provided them with my request as they wanted 3 months in advance. Nobody got back to me after I have requested to confirm that. Do you think it is the end of the story? No, not at all. About 1 year later, they have decided to send me a bill (to my email) that I need to pay 111€, with no explanation of this amount, in 7 days. All this shows how they treat their customers, so I will make sure all my friends and relatives in Germany would think twice before signing up with them. The same thing I advise to anybody who will read this.

Do not enroll to this Studio!!! Do not sign a contract with them!! Even after cancelling the contract they still collect money from their customers. There’s no support and the e-mail/phone contact does not work. They have also extended my contract unilaterally without informing me.

While the gym itself is well located and very well equipped, the staff is unfriendly and membership cancellation is a nightmare. Thus every time you visit you feel that something is off.

THEY WILL NEVER PROVIDE A PERSONAL TRAINER, BUT THEY WILL CHARGE YOU FOR IT. You will never be able to cancel the contract even if they don't respect it - and then they will hire a company to recuperate the money from you - company that doesn't care if the contract was respected or not- they just want to get the money. SCAM !

(Translated by Google) Seldom experienced such incompetent customer service. Never ever again, unfortunately we can only advise against anyone. The gym itself is optically okay and clean, unfortunately the staff on site are not particularly friendly. (Original) Selten so einen inkompetenten Customer Service erlebt. Nie nie wieder, kann man leider jedem nur abraten. Fitnessstudio an sich ist optisch okay und sauber, Mitarbeiter vor Ort leider nicht besonders freundlich.

The gym is relatively good equipped. Especially the multi-racks with bumper plates let this studio stand out from its competitors in the same price segment. Weight dropping is allowed. You have extras like sauna, solarium and a course program. Nevertheless has it the same downsides as most of these kind of gyms. The course program is partly virtual. The showers are a constant issue as well as the rest rooms. Broken equipment doesn't always gets fixed or only with a high delay. The solarium is broken for the second time now and it doesn't seem to happen soonish.(for 1 month now) But cheap prices are attractive to not only people with good manners...

(Translated by Google) Unfortunately, I can only agree with the negative comments. I resigned because I moved from Düsseldorf and, according to the contract, I made use of the termination without notice. To date I have not received a confirmation and there is no response to my messages via email or the member portal. (Original) Leider kann ich mich bei den negativen Kommentaren nur anschließen. Ich habe gekündigt, da ich aus Düsseldorf ausgezogen bin und gemäß Vertrag, die fristlose Kündigung in Anspruch genommen. Bis heute habe ich keine Bestätigung erhalten und auf meine Nachrichten via email oder über das Mitgliederportal wird auch nicht reagiert.

1. Extremely crowded 2. All the lockers are always full, never the less just 50% of the lockers work. The rest are not functional and not 👎 maintained regularly. 3. The bathroom and changing rooms are not maintained well and stink. 4. Sonderkündigung is just a lie. One ☝️ can never come out of an contract even though you change the state, country or even have a major injury.

(Translated by Google) Exactly the same thing happened to me too. Although I canceled my membership in due time by February 28, 2021, they continued to debit membership fees from March onwards. Do you think that is not noticeable? I got the written confirmation from you guys in September that my contract had been terminated, and I kept that well. If I don't get my contribution back, I have to go to a lawyer! Outrageous... (Original) Genau das gleiche ist bei mir auch passiert. Obwohl ich meine Mitgliedschaft bis zum 28.2.2021 fristgerecht gekündigt habe, haben die trotzdem ab März weiterhin Mitgliedsbeitrag abgebucht. Meint ihr, dass das nicht auffaellt? Ich habe die schriftliche Bestätigung von euch in September bekommen, dass mein Vertrag gekündigt wurde, und ich habe das auch gut bewahrt. Falls ich den Beitrag nicht zurückerstattet bekomme, muss ich leider auch zum Anwalt gehen!! Unverschämt...

I really liked the place and the equipments! However, after the pandemic everytime I go I'm scared since people are packed in the locker room and no one seems to care about safety distance. Mouth masks are apparently not required and clearly preventing the spreading of the virus is not a priority for FIT/ONE.

THE WORST EVER! NEVER SIGN A CONTRACT WITH THEM!!!!!

Terrible service, everyone tells you something different and instead of an apology they get upset. Actually, I always had a bad experience, right from the beginning. The people there change so often that you don't even talk to the same person, and everyone tells you something different (or forgets to tell you something). I have to find another fitness, even though I liked the studio lessons here. I will probably give a try to Energym that is near by and has a better review. Ahh, and not to forget : the people are so rude! The trainer told me that I should listen what she is saying 😀 that she is right and people at reception not basically... 🤷‍♀️ And also, as someone already said below - I was promised to have a first viewing with a trainer who never appeared (that is why I fortunately did not decide for VIP)

(Translated by Google) Contract terminated in early 2020, this has been confirmed. Membership fees during the corona-related closure were still collected and the request to repay them was not met. Instead, the contract was unilaterally extended by Fit / One for the closing times and contributions continued to be illegally debited. In response to messages that are unfortunately only possible in the member area, as there is no response to e-mails, you receive sample letters from lawyers who have nothing to do with my argument and ignore the topic. This shop is the last! They demand fairness for themselves and consider this appropriate but are not prepared to show their customers fairness! One can only hope that this place will lose a lot of customers and go bust. (Original) Vertrag Anfang 2020 gekündigt, diese wurde bestätigt. Mitgliedsbeiträge während der coronabedingten Schließung wurden weiter eingezogen und der Aufforderung diese zurückzuzahlen wurde nicht nachgekommen. Stattdessen wurde der Vertrag einseitig durch Fit/One um die Schließungszeiten verlängert und Beiträge weiterhin unrechtmäßig abgebucht. Auf Nachrichten, die leider nur um Memberbereich möglich sind, da auf E-Mails nicht reagiert wird, erhält man Musterschreiben von Anwälten, die nichts mit meiner Argumentation zu tun haben und am Thema vorbeigehen. Dieser Laden ist das Letzte! Sie fordern für sich Fairness ein und halten dies für sachgerecht sind aber nicht bereit ihren Kunden gegenüber Fairness zu zeigen! Man kann nur hoffen, dass dieser Laden viele Kunden verliert und pleite geht.

Being in a high risk group and not able to visit the gym. FitOne has it own silly rules and laws which does not allow you to quit your contract. Just be careful when you are singing the contract, there is almost no way to quit! Update: The FitOne reply does no make any differences. If FitOne continues this kind of behavior they close one day. You Just need to read the top reviews and you will see where is the issue. UpdateII: They barely communicate with you, after several months I am still waiting for the confirmation of the cancellation of my contract.

(Translated by Google) To be honest, one star is still too much for such an INCOMPETENT and almost CRIMINAL company !!! I terminated my contract on time, continued to pay my payments during the first Corona Lockdown and am now supposed to still pay for November and December despite the written notice of termination, even though my contract has expired. I am bombarded with reminders and threats to collect payments and have no way of contacting them except via their customer portal. The answers that come through the portal do not answer any of my questions and do not help me any further. According to the consumer center in Düsseldorf you don't need to get involved in such games, because there is NO legal basis for such demands and I will not invest a single cent in this company! IN NO CASE TO RECOMMEND THAT !! (Original) Ehrlich gesagt ist ein Stern noch zu viel für so ein INKOMPETENTES und echt schon fast KRIMINELLES Unternehmen!!! Ich habe meinen Vertrag fristgerecht gekündigt, meine Zahlungen auch im ersten Corona Lockdown weiter gezahlt und soll jetzt trotz schriftlich bestätigter Kündigung noch den November und Dezember bezahlen, obwohl mein Vertrag ausgelaufen ist. Ich werde haltlos bombardiert mit Mahnungen und Inkasso Drohungen und habe außer über deren Kundenportal keine Möglichkeit Kontakt aufzunehmen. Die Antworten, die über das Portal kommen beantworten keine meiner Fragen und helfen mir auch nicht weiter. Laut Verbraucherzentrale Düsseldorf braucht man sich auf solche Spielchen nicht einzulassen, denn es besteht KEINE Rechtsgrundlage für solche Forderungen und ich werde auch gar keinen einzigen Cent in dieses Unternehmen investieren!!! AUF GAR KEINEN FALL WEITERZUEMPFEHLEN!!

What I like is that the studio is in a good location for me. Parking spaces are a godsend, depending on what time you come. I like the division into different areas. The changing room is spacious, but smells unpleasantly musty whenever I'm there (1-3 times per week). The care and maintenance of individual elements (faucet sprays. Paper towels empty, drinks compartments/shelves of the gym equipment dirty/permanently dirty (for months), battery indicator: battery empty, floor unclean (the same protection in the same place for 5 days?), the drinks bar I've had the same dirt on the device/display and surfaces for 5 days...I think recommending and extending the contract is out of the question for me if nothing can be remedied. Because in principle I'm happy to come. With the amount of staff on site, hygiene and care shouldn't be a problem...At CosmoSport, the employees take care of you responsibly.

(Translated by Google) CATASTROPHE! RIP OFF! NO MORE! 1 star is way too much! There is absolutely nothing good about this studio other than the equipment. When they work. Communication with fit one has always been, well let's call it careful, in need of improvement. However, one likes to overlook all this with such a cheap contribution. The main thing is to train without any headaches. This thought fizzles out with every little problem that has to do with communication in the studio or with the office. But let's start with the toilets first. The cleanliness of the toilets in the studio is comparable to a dixi toilet. The latter is probably cleaner. The toilets are often clogged, the garbage can is usually about to burst and I prefer not to start from the urinals. Oh yes, you shouldn't just fill up soap in the morning. Let's move on to communication. A good customer relationship should actually be the most important thing in a studio, but I've never experienced this in 4 years of membership. If you forget your towel, you will be charged € 2. Forgot the tape, asked to checkout. How the rest looks like everyone can grind themselves. Now we come to the main reason I would advise against signing up here. Now comes the boldest action I've ever seen. In the first lockdown there was the option to skip the contribution. So far so good. A great way to save money during these tough times. Now is the second lockdown and fit one does not offer this option again. Weird, is not it? The standing order was then of course deleted. A few days later the first reminder is flown in. Legally absolutely void. Reminder fees are charged that are far too high, although not even fees are legal for the first reminder. Then I tried to enter into contracts with Fit One, but to no avail. Instead of getting an answer, I received a second warning in which I was threatened with a debt collection company. Strange isn't it? There is time to collect money, but not to answer. Then of course there was an answer on my part, but no answer until today. Think about it, you are in a problem yourself and your studio, where you have been for 4 years, has a debt collection company on you. Too wrong !! Neither legally nor humanly understandable! I am just stunned. I still wonder how you can ruin a basically good studio, with good equipment and a great location. If someone asks me about a good studio, I can definitely name a bad one. I'm already looking forward to leaving fit one and hopefully to a better studio. Well, that won't be difficult anyway. (Original) KATASTROPHE! ABZOCKE! NIE MEHR! 1 Stern ist schon viel zu viel! Dieses Studio hat absolut nicht gutes an sich, abgesehen von den Geräten. Wenn sie dann mal funktionieren. Die Kommunikation mit fit one war schon immer, naja nennen wir es mal vorsichtig, Verbesserungswürdig. Jedoch übersieht man gerne bei so einem günstigen Beitrag all dies. Hauptsache Training, ohne jegliche Kopfschmerzen. Dieser Gedanke verpufft bei jedem kleinen Problem, die mit Kommunikation im Studio oder mit der Geschäftsstelle zu tun hat. Fangen wir jedoch erst ein mal an mit den Toiletten. Die Sauberkeit der Toiletten im Studio sind vergleichbar mit einem dixi Klo. Wobei Zweiteres wohl möglich sauberer ist. Die Toiletten sind oft verstopf, der Mülleimer ist meistens kurz vorm platzen und von den pissoirs fange ich lieber gar nicht erst nicht. Ach ja, Seife solltet ihr nicht nur morgens auffüllen. Gehen wir weiter zur Kommunikation. Ein gutes Kundenverhältnis sollte eigentlich das wichtigste in einem Studio sein, jedoch habe ich in 4 Jahren Mitgliedschaft dies nie erlebt. Wenn man mal sein Handtuch vergisst, wird 2€ kassiert. Band vergessen, zur Kasse gebeten. Wie der Rest aussieht kann sich ja jeder selbst Ausmahlen. Jetzt kommen wir zum Hauptgrund, wieso ich jeden abraten würde, sich hier anzumelden. Jetzt kommt die dreisteste Aktion die ich je erlebt habe. Im ersten Lockdown gab es die Möglichkeit, den Beitrag ausfallen zu lassen. So weit so gut. Eine gute Möglichkeit zu sparen, in dieser harten Zeit. Jetzt ist der zweite Lockdown und fit one bietet diese Möglichkeit nicht erneut an. Komisch oder? Der Dauerauftrag wurde daraufhin selbstverständlich gelöscht. Ein paar Tage später kommt dann die erste Mahnung reingeflogen. Rechtlich absolut nichtig. Mahngebühren werden erhoben, die viel zu hoch sind, obwohl bei der ersten Mahnung nicht ein mal Gebühren rechtens sind. Daraufhin habe ich versucht Kontrakte mit Fit One aufzunehmen, vergeblich. Anstatt eine Antwort zu bekommen, habe ich eine zweite Mahnung bekommen, Inder mir mit einem Inkasso Unternehmer gedroht wird. Seltsam oder? Fürs Geldeintreiben ist Zeit, jedoch für eine Antwort nicht. Daraufhin kam selbstverständlich eine Antwort meinerseits, jedoch ohne Antwort bis heute. Überlegt euch das mal, ihr seit selber in Problem und euer Studio, wo ihr schon 4 Jahre seit, hätzt euch ein Inkasso Unternehmen auf euch. Zu Unrech!! Weder rechtlich noch menschlich nachvollziehbar!!! Ich bin einfach fassungslos. Ich frage mich immer noch, wie man ein grundsätzlich gutes Studio, mit guten Geräten und einem top Standort so ruinieren kann. Falls mich mal jemand nach einem guten Studio fragt, kann ich ihm auf jeden Fall ein schlechtes nennen kann. Ich freue mich schon auf den Austritt bei fit one und auf ein hoffentlich besseres Studio. Wobei, das wird eh nicht schwer sein.

(Translated by Google) Contract as of 02/28 canceled .. today on the account direct debit for March? Then I look in the member portal and see that the contract was simply extended until May 31, 2021 without my consent? I understand the corona-related closure, but I didn't say anything at the first lockdown and continued to pay ... but that's really under all hell now. I have an official notice of termination and it will simply be extended .. miserable! It's good that I left the club .. I showed solidarity at the beginning, but it is no longer sensible to deal with it that way. Let's see what FitOne does with my complaint .. otherwise we'd be happy to hire a lawyer .. a dismissal must actually remain so the rules also in the lockdown .. EDIT: 03/05/2021 So far no reply to my two emails via the member portal recommended below ... of course it works fine again .. (Original) Vertrag zum 28.02. gekündigt..heute auf dem Konto Abbuchung für März? Da schaue ich in dem member Portal und sehe, dass einfach ohne mein Einverständnis der Vertrag bis 31.05.2021 verlängert wurde?? Corona bedingte Schließung verstehe ich, dafür habe ich beim ersten lockdown nichts gesagt und weiter gezahlt..aber das ist jetzt wirklich unter aller Sau. Ich habe eine offizielle Kündigungsbestätigung und es wird einfach verlängert.. miserabel! Gut, dass ich aus dem Verein ausgetreten bin.. Solidarität habe ich am Anfang gezeigt, aber das damit so umgegangen wird, ist nicht mehr vernünftig. Schauen wir Mal, was FitOne jetzt mit meiner Beschwerde macht..sonst schalten wir gerne einen Anwalt ein..eine Kündigung muss eigentlich bestehen bleiben so die Regeln auch in dem Lockdown.. EDIT : 05.03.2021 Bisher keine Antwort auf meine zwei Mails über den unten empfohlenen Weg des Mitgliedsportal... funktioniert natürlich wieder Mal einwandfrei..

Studio is basic, but considering the price it's what you might expect. - One star because I canceled my membership 1,5 years ago. They confirmed end date Dec21. Then it got moved to May22. (even though there is a monthly cancelation option now in Germany). Oh, and I still have 80 EUR in Credit with them. Super bad experiance.

Never ever ever again.

A member of FitOne for a few months now and still very happy! If you want to train in a clean gym with style and great people, this is absolutely the right place for you!

Das Trainieren, sofern das Studio offen ist, ist ok. Aber alles was mit Verwaltungstätigkeiten zu tun hat, ist aus meiner Erfahrung einfach schlecht geregelt und geht zu Lasten der Kunden. Dazu gehören insbesondere: ordentliche und außerordentliche Kündigungen, die Kommunikation mit Studiomitgliedern, Beitragszahlungen und der Datenschutz. Ich hatte zum Ende 2020 meinen Vertrag rechtzeitig gekündigt. Mir wurde diese Kündigung sogar bestätigt. 1. Jedoch hat das Studio einseitig den Vertrag ohne Information um die ausgefallene Zeit verlängert. 2. Zudem wurde der Mitgliedsbeitrag während der Lockdowns (auch ohne Kommunikation) weiter eingezogen. So wird bei mir auch für die Monate Januar und Februar 2021 der Beitrag eingezogen, obwohl ich seit Ende Dezember eigentlich nicht mehr Mitglied bin. Ich habe Fit One keine Einzugsermächtigung von meinem Konto über die Vertragslaufzeit hinaus erlaubt. Daher bleibt nur die Möglichkeit den Einzug von meiner Seite zu stornieren. 3. Zudem erreicht man niemanden bei dem Unternehmen oder Studio. Mehrere Anrufe und Mails gehen ohne Rückmeldung ins leere. Extrem bitter ist es, da man sich schon kompromissbereit gezeigt hat, auch in beiden Lockdown-Zeiten den Beitrag weiterhin zu zahlen. Das nun aber auch NACH der Vertragslaufzeit der Beitrag eingezogen wird, ist einfach frech. AUSSERDEM beziehen viele Fitnessstudios staatliche Subventionen und Kurzarbeitergeld. Ich kann das Studio und das Unternehmen NICHT empfehlen.

(Translated by Google) Good day, ladies and gentlemen, Some time ago I terminated my contract as well as my direct debit authorization. Despite several e-mails asking for an invoice to settle the amount, I have not received a statement for 2 months. Because of Corona there is also no telephone support. Here you are not only disinterested in clarifying the matter, nor do you want my money. Except for constant promotional calls (that seems to work), a dunning notice is sent out with hefty dunning fees if you don't pay one time. I can't think of anything anymore !! If a customer wrote to me, I would like to pay the full fee, but I would be interested in getting my money as soon as possible. Instead of chasing the money every month. To the post: I've been doing that for 2 months, you have it no need to answer. 08/12 Still no response from you guys to my e-mail to which I noticed that I am already being charged 10 € although I have a contract of 20 €. In the meantime, I have stopped paying, so I get a first reminder with € 17 reminder fees that is boiled. Still no response, but a 2nd reminder by email. Letters and e-mails are still ignored. You can only get ahead with a lawyer. The company can now also not be reached by e-mail. (Original) Guten Tag meine Damen und Herren, Ich habe vor einiger Zeit mein Vertrag gekündigt genauso wie meine Einzugsermächtigung. Trotzt mehreren E-mail mit der bitte um eine Rechnung um den Betrag auszugleichen bekomme ich seit 2 Monaten keine Stellungnahme. Wegen Corona gibt es auch kein Telefonsupport. Hier ist man nicht nur desinteressiert die Angelegenheit zu klären noch möchte man mein Geld haben. Ausser ständige werbe Anrufe ( das geht anscheinend ) wird hier bei einmaliger nicht Bezahlung eine Mahnbescheid rausgeschickt mit saftigen Mahngebühren. Da fällt mir nichts mehr zu ein!!!! Wen mir ein Kunde schreiben würde ich möchte den Gesamtbeitrag bezahlen wäre ich doch daran Intressiert schnellst möglich mein Geld zu bekommen. Anstatt jeden Monat dem Geld hinterher zu laufen. Zum Beitrag: Das mache ich seid 2 Monaten Ihr habt es ja nicht nötig zu Antworten. 12.08 Immer noch keine Reaktion von euch auf meine E-Mail zu dem ist mir aufgefallen das mir jetzt schon 10€ abgebucht werden obwohl ich ein Vertrag von 20€ habe. Mittlerweile habe ich den Zahlverkehr eingestellt dementsprechend bekomme ich eine 1.Mahnung mit 17€ Mahngebühren das ist abgebrüht. Immer noch keine Reaktion aber 2. Mahnung per E-Mail. Briefe und E-Mail werden weiter Ignoriert hier kommt man nur mit einem Anwalt weiter. Mittlerweile ist das Unternehmen auch per E-Mail nicht erreichbar.

(Translated by Google) The CLAW MONEY ALTHOUGH THE NO PERFORMANCE !! I QUIT ! NO ANSWER BY MAIL NO ANSWER BY LETTER SUCH AS IMPRESSIVE !!!!!!! To be honest, one star is still too much for such an INCOMPETENT and almost CRIMINAL company !!! I terminated my contract on time, continued to pay my payments during the first Corona Lockdown and am now supposed to still pay for November and December despite the written notice of termination, even though my contract has expired. I am bombarded with reminders and threats to collect payments and have no way of contacting them except via their customer portal. The answers that come through the portal do not answer any of my questions and do not help me any further. According to the consumer center in Düsseldorf you don't need to get involved in such games, because there is NO legal basis for such demands and I will not invest a single cent in this company! IN NO CASE TO RECOMMEND THAT !! CANCEL PEOPLE! At fit x, I withdrew the amount and they did Nothing done !!!! (Original) Die KLAUEN GELD OBWOHL DIE KEINE LEISTUNG ERBRINGEN !! ICH KÜNDIGE ! KEINE ANTWORT PER MAIL KEINE ANTWORT PER BRIEFF SOWAS UNVERSCHÄMTES !!!!!!! Ehrlich gesagt ist ein Stern noch zu viel für so ein INKOMPETENTES und echt schon fast KRIMINELLES Unternehmen!!! Ich habe meinen Vertrag fristgerecht gekündigt, meine Zahlungen auch im ersten Corona Lockdown weiter gezahlt und soll jetzt trotz schriftlich bestätigter Kündigung noch den November und Dezember bezahlen, obwohl mein Vertrag ausgelaufen ist. Ich werde haltlos bombardiert mit Mahnungen und Inkasso Drohungen und habe außer über deren Kundenportal keine Möglichkeit Kontakt aufzunehmen. Die Antworten, die über das Portal kommen beantworten keine meiner Fragen und helfen mir auch nicht weiter. Laut Verbraucherzentrale Düsseldorf braucht man sich auf solche Spielchen nicht einzulassen, denn es besteht KEINE Rechtsgrundlage für solche Forderungen und ich werde auch gar keinen einzigen Cent in dieses Unternehmen investieren!!! AUF GAR KEINEN FALL WEITERZUEMPFEHLEN!! KÜNDIGT LEUTE ! Bei fit x habe ich auch den Betrag zurück gezogen und die haben Nichts gemacht !!!!

(Translated by Google) One star is too much for that. I signed my contract in January and then canceled it at the end of the year because, in my opinion, the studio does not comply with the corona hygiene rules. Due to the Corona closure, my contract term was simply extended even after the termination without my consent. The studio is always too full and you always have to wait a long time for the devices to become free. Masks are not worn, too tight and not well adapted for the current situation. For these reasons, I don't go there anymore and I wouldn't recommend it to anyone! (Original) Ein Stern ist dafür zu viel. Habe meinen Vertrag im Januar abgeschloßen und danach direkt zum Ende des Jahres gekündigt, da das Studio meiner Meinung nach den Corona-Hygieneregeln nicht entspricht. Durch die Corona-Schließung wurde meine Vertragslaufzeit auch nach der Kündigung ohne meine Zustimmung einfach verlängert. Das Studio ist immer zu voll und man muss immer lange warten, bis die Geräte frei werden. Masken werden nicht getragen, viel zu eng und für die aktuelle Situation nicht gut angepasst. Aus diesen Gründen gehe ich nicht mehr dahin und würde es auch nicht weiterempfehlen!

(Translated by Google) I've been training there since 2018 and I've always felt comfortable. Due to the pandemic, I terminated my contract, there was no agreement from FitOne that you could possibly get out of the contract earlier. My contract officially ended on February 28th. And the monthly fee for March was still deducted. FitOne did not respond at all to e-mails or letters. If you call on the phone number stored in the imprint, both from the website and from the app, there is no connection. Money is still being collected even though the contract is no longer running and you don't get a reaction either. The behavior is really more unfriendly than customers. EDIT 03.03.21: If you could then also register on the site. I never signed in to the app because it was out of the question for me and I didn't know it either. I had to download the app now. But I cannot register because when I enter my customer number or case number. I always do not know. So I can't inquire at all. I don't want to continue to pay either, because the contract on February 28th. Has been terminated, lockdown or not, I don't care. (Original) Ich war seit 2018 dort trainieren und habe ich immer wohl gefühlt. Auf Grund der Pandemie habe ich meinen Vertrag gekündigt, es gab von Seiten von FitOne kein entgegenkommen, dass man eventuell früher aus dem Vertrag kommen kann. Mein Vertrag endete offiziell am 28.02. Und es wurde trotzdem der Monatsbeitrag für März abgebucht. Auf E-Mail oder Schreiben wurde von Seitens FitOne überhaupt nicht reagiert. Wenn man auf der im Impressum hinterlegten Telefonnummer anruft sowohl von der Internetseite als auch von der App kommt kein Anschluss. Es wird weiter Geld abkassiert obwohl der Vertrag nicht mehr läuft und eine Reaktion bekommt man auch nicht. Das Verhalten ist wirklich mehr als Kunden unfreundlich. EDIT 03.03.21: Wenn man sich auf der Seite dann auch registrieren könnte. Ich habe mich in der App nie angemeldet, weil es für mich nicht mehr in Frage kam und ich es auch nicht kannte. Musste mir dann jetzt die App runter laden. Ich kann mich aber nicht registrieren, weil wenn ich meine Kunden-Nr oder Vorgangs-Nr. eingebe kommt immer kenne ich nicht. Also kann ich mich überhaupt nicht erkundigen. Ich will auch nicht weiter zahlen, weil der Vertrag zum 28.02. Gekündigt worden ist, lockdown hin oder her, es interessiert mich nicht.

The gym is alright but need to update all the equipment.

(Translated by Google) After FitX in Derendorf (also a bad studio) I looked for an alternative. It was practical that Fit One opened near me in 2017. The extensive offer and the atmosphere fit and I signed up as one of the first customers. However, the following things bother me massively about the studio, so I quit: -Most of the employees are unfriendly (but some are very correct!) -The devices are repaired very late in the event of failure - Showers are unreasonable and smell "disgusting" -The clientele has deteriorated dramatically; Mostly asocial, screaming Testo-Pumper -Studio is generally dirty! Better / more cleaning staff urgently need to be deployed -The studio has a very musty smell, better ventilation would be appropriate -Too loud music The studio was solid at the time, but unfortunately the studio wasn't treated with enough care. Too many employees have been replaced or are overwhelmed. (Original) Nach FitX in Derendorf (ebenfalls schlechtes Studio) suchte ich nach einer Alternative. Praktisch war es, dass Fit One im Jahr 2017 in meiner direkten Nähe eröffnete. Das umfangreiche Angebot, als auch die Atmosphäre passten und ich meldete mich als einer der ersten Kunden an. Allerdings stören mich an dem Studio folgende Dinge massiv, sodass ich kündigte: -Die meisten Mitarbeiter sind unfreundlich (manche aber sehr korrekt!) -Die Geräte werden bei Ausfall sehr spät repariert -Duschen sind eine Zumutung und riechen "ekelig" -Das Klientel hat sich dramatisch verschlechtert; Meistens assozial, schreiende Testo-Pumper -Studio ist generell dreckig! Es müssen dringend bessere/mehr Reinigungskräfte eingesetzt werden -Das Studio hat einen sehr muffigen Geruch, bessere Durchlüftung wäre angebracht -Zu laute Musik Damals war das Studio durchaus solide, aber leider wurde das Studio nicht pfleglich genug behandelt. Zu viele Mitarbeiter wurden ersetzt oder sind überfordert.

Although it was my first day in Fit/One today, it gave me a very good impression. First of all, I would say the studio is well-equipped and big enough. The staff was so kind while showing us the area. You can find disinfection at each corner. I purchased 2€ for a group class (daily) as I joined with Gympass. If you expect to join more classes, you will have annual 20€ payment if I remember correctly.

(Translated by Google) Good equipment, but poor hygiene. Special termination right is also questionable. (Original) Gute Geräte, aber mangelnde Hygiene. Sonderkündigungsrecht ist auch fragwürdig.

Thought of joining in this studio but after reading all these reviews a big NO.....after these many bad reviews they should change the policy.....

Amazing gym, great equipment and friendly staff :) 100% recommend!

(Translated by Google) In the meantime it has become so full in the Fitone in Düsseldorf that it is really uncomfortable to train there. So I cannot recommend the Fitone to anyone. Edit: meanwhile it's calmer and more relaxed. (Original) Mittlerweile ist es so voll im Fitone in Düsseldorf geworden dass es schon echt unangenehm ist dort zu trainieren. So kann ich niemandem das Fitone weiter empfehlen. Edit: mittlerweile ist es ruhiger und entspannter.

(Translated by Google) I trained there for several years. You can't prevent something from being broken every now and then. However, it sometimes took a long time until individual devices were functional again. But that's not why I'm leaving such a bad review here. The reason for this is the catastrophically bad and just plain outrageous way FitOne deals with long-term members during the Corona period, from my point of view. During the first and second lockdown, I simply continued to pay my contributions for no consideration (out of loyalty to the Corona period, I didn't want to claim it back either - so I was okay with it). But when I wanted to terminate my contract due to a move, only obstacles were put in my way. First of all, the termination will only be processed as soon as you send a registration certificate (from the new residential area). Which means that you definitely have to pay contributions for 3 months without being able to use the offer (in addition, it is not that easy to get an appointment during the Corona period. A signed rental agreement was not accepted by FitOne). Furthermore, reference is always made to the terms and conditions, but these are not adhered to either (cancellation by email, for example, not possible). And even if something is in the terms and conditions, this does not mean that it is also legally binding. Now, last week, I finally had my appointment at the registration office in my new city and I forwarded the registration certificate to FitOne. For information, my new home is about 34km by car from FitOne. The answer from FitOne came that my residence was 29km as the crow flies and that I could now please use the FitOne (it is right around the corner). According to the terms and conditions, a termination due to moving is only legal after 30km. The way customers are treated here is just insolent. Now at least I know which gym I will never visit again and certainly not recommend anyone. On top of that, you only have the option to write via the so-called member portal. I've had enough! (Original) Ich habe mehrere Jahre dort trainiert. Dass ab und an mal etwas kaputt war, kann man nicht verhindern. Jedoch hat es teilweise sehr lange gedauert, bis einzelne Geräte wieder funktionsfähig waren. Das ist aber nicht der Grund, warum ich hier eine so schlechte Bewertung hinterlasse. Der Grund dafür ist die katastrophal schlechte und einfach nur unverschämte Art und Weise, wie FitOne mit langjährigen Mitgliedern zur Coronazeit, aus meiner Sicht, umgeht. Ich habe während des ersten und zweiten Lockdowns meine Beiträge ohne Gegenleistung einfach weiter bezahlt (aus Loyalität zur Coronazeit wollte ich es auch nicht zurückfordern - also ich war okay damit). Aber als ich dann meinen Vertrag aufgrund eines Umzugs kündigen wollte, wurden mir nur noch Steine in den Weg gelegt. Erstmal wird die Kündigung nur bearbeitet, sobald man eine Anmeldebescheinigung (aus dem neuen Wohngebiet) zuschickt. Was bedeutet dass man auf jeden Fall 3 Monate lang Beiträge zahlt, ohne dabei das Angebot nutzen zu können (zusätzlich ist es gar nicht so leicht einen Termin während der Coronazeit zu bekommen. Ein unterschriebener Mietvertrag wurde auf Seiten von FitOne nicht akzeptiert). Des Weiteren wird immer auf die AGB verwiesen, aber selber eingehalten werden diese auch nicht (Kündigung per Mail zum Beispiel nicht möglich). Und selbst wenn etwas in den AGB drin steht, bedeutet dies nicht, dass es auch rechtskräftig ist. Nun hatte ich letzte Woche endlich meinen Termin beim Einwohnermeldeamt in meiner neuen Stadt und habe die Anmeldebescheinigung an FitOne weitergeleitet. Zur Information, mein neuer Wohnsitz ist knapp 34km mit dem Auto von FitOne entfernt. Als Antwort von FitOne kam dann, dass mein Wohnsitz 29km Luftlinie entfernt sei und ich jetzt doch bitte den FitOne nutzen könnte (er ist ja direkt um die Ecke). Erst ab 30km ist laut AGB eine Kündigung wegen Umzug rechtens. Es ist einfach eine Unverschämtheit wie hier mit Kunden umgegangen wird. Jetzt weiß ich zumindest welches Fitnessstudio ich niemals wieder besuche und erst recht niemanden empfehlen werde. Oben drauf kommt noch, dass man nur die Möglichkeit hat über das sogenannte Mitgliederportal zu schreiben. Mir reicht es!

(Translated by Google) There is no point in speaking to you, nor are you looking for a solution. No solution is sought. Fitone is probably more than unhygienic, you won't find any cleanliness or hygiene here. In addition, the staff is rude and cocky. The staff would rather look in the mirror than help customers. (Original) Es bringt gar nichts mit euch zu sprechen noch sucht ihr ne Lösung. Es wird nicht nach einer Lösung gesucht. Fitone ist wohl mehr als unhygienisch, Sauberkeit und Hygiene sucht man hier vergeblich. Zudem ist das Personal unfreundlich und eingebildet. Das Personal guckt lieber in den Spiegel als Kunden zu helfen.

(Translated by Google) Good (Original) Gut

(Translated by Google) The cabins are gross (Original) Die Kabinen sind ekelig

(Translated by Google) Studios are great! Unfortunately, I have been receiving reminders since my termination (due to relocation). The studio indicates the headquarters - no one answers there. It's a shame that the great impression is spoiled. Update: Fitone ignores the fact that I would have to travel over an hour from my new home. The fact that I work in Leverkusen is also of no interest. One would like a little goodwill. (Original) Studios sind toll! Leider erhalte ich seit fristgerechter Kündigung (wegen Umzug) Mahnungen. Das Studio weist auf das Headquarter hin - dort meldet sich niemand. Schade, dass der tolle Eindruck so getrübt wird. Update: Fitone ignoriert, dass ich von meinem neuen Wohnort über eine Stunde Anfahrt hätte. Auch der Fakt, dass ich in Leverkusen arbeite interessiert nicht. Ein wenig Kulanz würde man sich schon wünschen.

All of these chains have one problem. They are cheap and attract bad members. These are the basis for bad reviews. Report those who don't behave, they've always been thrown out. The studio doesn't have enough staff to ensure that the toilets are always clean. The showers are very good! We urgently need to think about opening 24/7! FitOne wants to be better than McFit, FitX etc., but this fails due to staff cuts.

Good gym 👍🏽💪🏽

Very broadly positioned when it comes to devices and also of reasonable quality. In addition, every effort is made to keep everything clean. Some of the staff are friendly, but not all of them. What is a con is that unfortunately it is always very crowded.

Studio clean. Employees are very nice and hard working!

Cool I'm strong now

Top gym in Düsseldorf. Devices are simply extremely good and efficient and there is also a large selection of devices. In addition, the staff is very friendly and helpful. If something goes wrong, the staff will quickly resolve the problem. I can only recommend everyone to register here!!

(Translated by Google) Very clean, very friendly (Original) Sehr sauber, sehr freundlich

(Translated by Google) Really a good studio. Staff is very nice. Unfortunately, they have a shower Bundeswehr charm .. if that doesn't bother you, you are in good hands here. (Original) Echt ein gutes Studio. Personal ist sehr nett. Leider haben die einen Duschen Bundeswehr Charme.. wen das nicht stört, der ist hier gute aufgehoben.

(Translated by Google) Dear hands away! Despite cancellation by registered mail, confirmation by email from FIT / ONE and all contributions paid over 24 months, collection continues to be diligent and there is now a threat of debt collection - worst studio ever! Better to spend less (McFit) or more for quality fitness studios. (Original) Lieber Finger weg! Trotz Kündigung per Einschreiben, Bestätigung per Mail von FIT/ONE und durchweg gezahlter Beiträge über 24 Monate wird weiterhin fleißig eingezogen und man droht jetzt mit Inkasso - schlechtestes Studio ever! Gebt lieber weniger aus (McFit) oder mehr für qualitative Fitnessstudios.

(Translated by Google) Bad customer service. Emails are ignored and money is withdrawn despite the current situation (although the gym is closed) not recommended (Original) Schlechter Kundenservice. Emails werden ignoriert und Geld wird trotz der jetzigen Lage abgezogen (obwohl das Fitness Studio zu hat) nicht zu empfehlen

(Translated by Google) Was very good, maybe not like Dortmund but okay In any case, there is motivation What actually struck me is ventilation So it should be better but in the end I had to say 100% better than fitx etc. Very good Love you (Original) War sehr gut,vlt nicht wie Dortmund aber in Ordnung Auf jeden Fall Motivation ist da Was eigentlich mir aufgefallen ist Lüftung Also sollte besser sein aber zum Schluss musste ich sagen 100% besser als fitx usw Sehr gut Hab euch lieb

(Translated by Google) The studio is super cool, just a little smaller than in Hamburg. The staff are very nice & the massage rooms are awesome. Everything great (Original) Das Studio ist mega cool nur etwas kleiner als in Hamburg . Die Mitarbeiter sind sehr nett & die Massageräume sind der Hammer . Alles super

(Translated by Google) Just a really bad place (Original) Einfach ein richtig schlechter Laden

(Translated by Google) The handling of the Corona-related 1st closure is a joke. A unilateral contract renewal was made and I was supposed to be effectively paying 14 membership dues as payments were not suspended during the closure. Telephone and fax do not work, e-mails sometimes do not go through and in the best case, you only get standard responses to objections to the reminders that do not match what you have written. Normally you just don't hear anything until the next reminder. There are repeated references to an ominous credit that was made on the bracelet. However, this does not cover the excessive amounts withheld. Since I a) belong to a risk group and b) had already resigned for completely different reasons, it would not have helped me either. Since FitOne is not very reactive, I will now take legal action. (Original) Die Handhabung der Corona bedingten 1. Schließung ist ein Witz. Es wurde eine einseitige Vertragsverlängerung vorgenommen und ich sollte effektiv 14 Mitgliedsbeiträge zahlen, da die Zahlungen nicht ausgesetzt wurden während der Schließung. Telefon und Fax funktionieren nicht, Emails gehen teilweise auch nicht durch und auf Einsprüche zu den Mahnungen bekommt man im besten Fall nur Standard Antworten, die nicht zu dem passen was man geschrieben hat. Normal hört man bis zur nächsten Mahnung einfach nichts. Es wird immer wieder auf eine ominöse Gutschrift verwiesen, die auf das Armband erfolgte. Jedoch deckt diese auch nicht die zuviel einbehaltenen Beiträge ab. Da ich a) zu einer Risikogruppe gehöre und b) aus ganz anderen Gründen schon vorher gekündigt hatte, hätte mir die auch nichts gebracht. Da FitOne wenig reaktiv agiert, werde ich nun rechtliche Schritte einleiten.

(Translated by Google) Keep your fingers off ..... (Original) Lasst die Finger weg.....

It's huge and good offers and facilities. The staffs are friendly and welcoming.

😊

The lockers are a bit small, and many have failed locks.

Great gym. Lots of equipment, spacious gym

(Translated by Google) Have already had many beautiful moments here, whether alone or with a training partner. A session that pushes you to the limit is guaranteed! (Original) Hab bereits viele Schöne Momente hier gehabt,ob alleine oder mit Traningspartner.Eine Session die dich bis zum Limit pusht ist Garantiert!

(Translated by Google) Courses in the evening and on weekends are very good. (Original) Kurse am Abend und am Wochenende sehr gut.

(Translated by Google) Was for a test training today and I am very positively surprised that there are also studios that are clean. The devices are great and you have everything you need. The advice was also very good and I am happy to have found a studio where the audience is nice and the staff. Contract finished and from 1.7. Is it starting. Look forward. Keep it up (Original) War heute zum Probetraining und bin sehr Positiv überrascht das es auch Studios gibt die sauber sind. Die Geräte sind top und man hat alles was man braucht. Die Beratung war auch sehr gut und bin froh jetzt ein Studio gefunden zu haben wo das Publikum nett ist sowie das Personal. Vertag fertig gemacht und ab dem 1.7. Geht es los. Freue mich darauf. Macht weiter so

Everything was great! Very clean and everyone was very nice

(Translated by Google) In the beginning I was very satisfied with the equipment / studio, but when you asked for information on various topics and received no answer to important concerns despite multiple contacts, I can only describe the studio and the staff as unprofessional. (Original) Am Anfang sehr zufrieden gewesen mit den Geräten/Studio, doch als man um Auskunft zu verschiedenen Themen gebeten hat und zu wichtigen Anliegen trotz mehrfacher Kontaktaufnahme keine Antwort bekommen hat, kann ich das Studio und die Mitarbeiter nur als unprofessionell betiteln.

They're trying to remove all honest reviews by submitting complaint to Google. Fit one, it will not help you. You need to change the way you are thinking about the business and taking care of your customers.

On purpose I took a contract which I can cancel any time ( a more expensive one..) I canceled it twice and still they take money from my bank account... And calling them or writing an email is not possible

It seems companies found a way to remove all honest but 1 star or negative reviews and FitOne is desperately doing it. As a person who lost lot of money on signing the contract with them. I need to again and again submit the honest review as a citizen of city of Düsseldorf to make sure my fellow citizens are aware of their business. Please do not trust the enormous amount of positive reviews.

I have spent almost 2 years in this gym and have had both good and bad experiences. The equipment here is very good and the members are all very friendly. The employees had difficulties at times. At first I hid from my opinion and sent a bad review. However, I didn't consider coming to the meeting and talking about it. After discussing this with the manager and branch manager, a solution was found that everyone was happy with. I recommend always alerting the workers if there are any problems. They are ambitious and willing to ensure the well-being of the members

I was there for a trial training session and was able to complete a trial session without an appointment without any problems. I was welcomed very warmly and even though there was a lot going on, they took the time to show me the studio and answer my questions. The team also gave great tips on execution during training. Cleanliness in the studio is top and the atmosphere here is great. The clientele is well mixed, from young to old, everyone is there and you quickly get the feeling that people enjoy coming to training. Definitely a must to train here whether as a beginner or fitness freak :)

Such an amazing gym, Milo the manager and his team is doing a great job,always helpful.keep it up guy’s 💪🏾💪🏾💪🏾

Yesterday I went for a test training session at this FitOne. At first I was skeptical because a chain usually doesn't promise anything good. But I was surprised. From the friendly counter staff to the completely satisfied cleanliness and hygiene, everything was there. I will register directly with my friend these days.

I did trial work for the first time today and I have to say it was a great experience in the gym. Employee Nic showed me the ropes. He was super friendly and helpful. In general, the atmosphere and cleanliness in the gym is really great I can only recommend

The best gym I’ve been apart of! Great employees who take care of the members in the gym !

The FITONE offers modern equipment, professional support and a wide range of training options. The dedicated staff creates individual training plans, the cleanliness is exemplary and the choice of courses is varied. Flexible membership offerings make it an ideal choice for fitness enthusiasts of all levels.

A wonderful, sportily equipped feel-good oasis for everyone, the coaches are extremely nice and accommodating, available to answer any questions and helpful, special thanks today to Nick who helped me understand how I can refill my drink at the machine. Thank you again #Belikenick

Great gym!! Nice best man!!