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  • 5/5 Dale W. 5 years ago on Google • 5 reviews
    I stayed here about a year ago. I left a review on TripAdvisor, but I was looking at the Google map and thought I'd leave a review here as well. The place was great. My room was next to the large deck overlooking the lake. I didn't spend much time in the room with the view that was availble on the deck. I think I was the only guest in the hotel at the time and the manager and I spent a lot of time talking (me practicing my Spanish). The restaurant next door was good, I also ate at the hotel downtown. If you have time visit the hot springs East of El Estor. If you don't have the time, make the time. One of the best experiences of my 69 years.
    3 people found this review helpful 👍

  • 5/5 Marshall B. 10 months ago on Google • 78 reviews
    We are here the beginning of July. The weather is perfect, the pool temperature is perfect. The rooms have air conditioning! The shower has warm water and enough pressure. They provide towels and soap. The pillows are better than the last place we stayed. There is a huge deck area with beautiful wood tables and hammocks. Our whole family loves this place. It's very clean. We parked inside their fence.
    1 person found this review helpful 👍

  • 2/5 Dani L. 5 years ago on Google • 27 reviews
    It is very loud, because the football field and a kind of Partylocation for locals is next to it. We are the only guests so I think that's the reason some things are not like usual. No bar or reception or information about activitys. A bit sad. But the people we found were very friendly. The room was clean as usual.
    1 person found this review helpful 👍

  • 5/5 Jean-Thomas L. 2 years ago on Google
    The owner and Roberto are really nice😊 They will help you for anything!!

  • 5/5 Carlos D. 2 years ago on Google
    (Translated by Google) It is a very nice hotel, with few rooms and away from the hustle and bustle of the central area of ​​El Estor. Very safe and clean, and where you can appreciate the nature of the place. Its staff is very friendly and attentive. I recommend this place for those who visit El Estor. (Original) Es un hotel muy bonito, con pocas habitaciones y alejados del bullicio de la zona central de El Estor. Muy seguro y limpio, y en donde se puede apreciar la naturaleza del lugar. Su personal es muy amable y atento. Recomiendo este lugar para quienes visiten El Estor.

  • 1/5 Erick Z. 1 year ago on Google
    (Translated by Google) It is a wonderful place, it is the second time that I visit it, it is an excellent place (Original) Es un lugar maravilloso, es la segunda vez que lo visito, es un excelente lugar

  • 4/5 PakoX L. 2 years ago on Google
    (Translated by Google) The cost is a little high but the service is quite good, and the friendliness of the people in the place goes without saying that it is 5 stars. (Original) El costo es un poco elevado pero el servicio es bastante bueno, y la amabilidad de la gente del lugar esta de más decir que es de 5 estrellas.

  • 5/5 AnaM O. 2 years ago on Google
    (Translated by Google) I loved it I recommend it we went with the whole family and a super service with a lot of cleanliness and very friendly staff I really recommend it there is everything for everyone we had a great time blessings really if you can go it is a beautiful place (Original) Me encantó se los recomiendo fuimos con toda la familia y un super servicio con mucha limpieza y personal muy amable deverdad se los recomiendo hay de todo para todos super la pasamos bendiciones deverdad si pueden vallan es un bellísimo lugar

  • 3/5 luis w. 4 years ago on Google
    (Translated by Google) A cozy place overlooking Lake Izabal, swimming pools, very cozy and comfortable rooms, good prices. Take into account that there are more businesses nearby, "Clubs" that the high volume of the sound would be annoying, as it is on the shore of the lake the fishing area is on par and there is always the smell of fish. (Original) Un lugar acogedor con vista al lago de Izabal, piscinas, habitaciones muy acogedoras y cómodas, precios buenos. Toma en cuenta que hay mas negocios cerca, "Discotecas" que el alto volumen del sonido seria molesto, como esta a la orilla del lago la zona pesquera esta a la par y siempre esta el olor a pescado.

  • 4/5 Annabella C. 1 year ago on Google
    (Translated by Google) It is a very clean and comfortable place, it would be ideal if it had restaurant service. (Original) Es un lugar muy limpio y cómodo, seria ideal que tuviera servicio de restaurante.

  • 5/5 isabel s. 5 months ago on Google
    Hermoso lugar junto al lago 😊 dónde se apreciar una hermosa vista

  • 5/5 Angiolino P. 10 months ago on Google
    Preioso lugar con ambiente muy agradable ideal para vacacionar.

  • 5/5 manuel de l. 10 months ago on Google
    Muy bonito, bastante higiénico y cómodo, los precios muy buenos

  • 5/5 Maribel De E. 10 months ago on Google
    Es un hotel muy bonito, tiene vistas hermosas, y está como para ir en familia y disfrutar de la vista bonita que tiene el hotel

  • 5/5 Christina J. 4 months ago on Google • 2 reviews
    Hi! We stayed here last night on very short notice. Arrived in the afternoon on a Sunday and the groundskeeper was incredibly professional. We're from the states but we've been in Central America +7 years and one of the things people complain a lot about is that customer service can be very poor - well, not the caretaker, Ceasar! He was such a professional and the place was absolutley spotless! We were very impressed with how accomidating and kind he was - he never once let me open the gate myseld - always insisted he open it for me - what a gentleman! We had stopped at a hotel up the street first - it looked nice and we wanted to book a room but there was no one at receoption and we asked another worker if we could check in and she said the repeciptionist would be back - well, we waited about 15 minutes, drank a soda...and then left. All the workers were just chatting and ignoring us as we stood there exhausted from the long motorcycle ride up. That's the type of service Central America is notorious for but The guy at Castillo - Ceasar - greeted us immediately and made us feel welcome right away. Such a relief to get out of our riding clothing and take showers and then Ceasar even recommended the restaurant across the street - which was excellent! I wish more restaurants and hotels had employees like Ceasar - he did a great job helping us check in and out and clearly works very hard keeping the grounds immaculate. Highly recommend! And if any other hotels in the area are looking for someone they can trust to run the grounds and take care of the hotel - I highly recommend this man!


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