Papillon Chigwell Ltd image

Papillon Chigwell Ltd

Restaurant Italian restaurant

Family-run restaurant for primo, pizza and fillet steak, in neat dining room, plus garden terrace. People often mention service, great,


Address

13 Brook Parade, High Rd, Chigwell IG7 6PF, United Kingdom

Contact

+44 20 8500 6080

Price rating

$$ $$

Rating on Google Maps

4.20 (215 reviews)

Open on Google Maps

Working Hours

  • Saturday: 12 to 3 pm, 5:30 to 11 pm
  • Sunday: 12 to 8:30 pm
  • Monday: Closed
  • Tuesday: 12 to 3 pm, 5:30 to 11 pm
  • Wednesday: 12 to 3 pm, 5:30 to 11 pm
  • Thursday: 12 to 3 pm, 5:30 to 11 pm
  • Friday: 12 to 3 pm, 5:30 to 11 pm

Featured Reviews


Frequently mentioned in reviews: service (8) great (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Nicola Di R. 1 year ago on Google
    Nice little place, very clean and that's all. Unfortunately, the service is very poor. I tried to call the waiter couple of times, but he pretended to no hear me. As a starter, I had a very good plate of Calamari and enjoyed but as the main, I ordered a Margherita, no word of a lie was terrible. The amount of cheese and oil on it was unbelievable. I had two pieces and after that, I started to feel sick so I couldn't eat anymore. Price was reasonable for what we had. I suggest improving more on pizzas and especially on employees. At moment, unfortunately, I cannot recommend this place. Sorry.
    3 people found this review helpful 👍

  • 5/5 Jenna O. 1 year ago on Google
    I am literally so lazy about writing reviews but, this place totally earned it! We arrived 15 mins before they opened and I completely expected them to say “sorry we’re not open yet”. Not in the slightest. The gentleman who served us was so accommodating. Really kind. My husband and I are both American and we have found that we very rately like pizza crust here. We find it to be dry and crackery. But this place makes an amazing crust! Thin but soft. Absolutely Devine! All in all a great restaurant in terms of service and quality of food. Happy customers who will definitely be ordering from their new favorite local Italian restaurant.
    1 person found this review helpful 👍

  • 4/5 Lucy W. 1 year ago on Google
    The food was just amazing! Really good value, wine reasonably priced and not bad service. Doesn’t have much ‘kerb appeal’, but would definitely recommend! There was a little confusion over our drinks order, but it was soon sorted out. I would definitely go back.
    1 person found this review helpful 👍

  • 2/5 Laraine T. 9 months ago on Google
    Hadn’t been for a while at least 3 years - prior pre COVID and recently visited and was very disappointed - extremely pricey now and working out around £50 a head - service slow -food not great and obviously from what I had was not cooked fresh just pre heated! unusually quiet for a Saturday night! Says it all - will not be going back

  • 5/5 Mandy B. 1 year ago on Google
    Excellent! Tasty food! Great service! Lovely staff! Highly recommend!

  • 5/5 joanne w. 11 months ago on Google
    We had a great time, and the place and atmosphere were triffic. A great place ro go and eat and dance the night away xxx

  • 5/5 Stefano C. 1 year ago on Google
    One of the best restaurant around.. Good food, good service, great place for a lovely lunch and dinner with your family and friends..

  • 5/5 Grant E. 11 months ago on Google
    Great food and the team are great fun. Definitely worth a visit.

  • 1/5 Chloe A. 4 months ago on Google
    Not impressed at all. Booked a table for 5 girl friends for our Christmas get together in October for mid December. When we turned up the waiters barely acknowledged us, after speaking with him to say we have a table booked they said it’s not ready do you want to get a drink. We replied no because there wasn’t actually any space to sit and have a drink there and we had just come from the pub opposite. We said we would wait on the side until table was ready. After feeling quite in the way for 5 minutes we asked how long they thought the table was going to be and the waiter replied saying they can’t say. We then obviously said we were going to leave and try to find somewhere else to eat to which they appeared to not care that much and was happy to see us out. Considering we booked the table so far in advance this was really poor customer service. And the way they spoke to us and just dismissed us when we enquired how long it would be is just not on at all.

  • 4/5 Tom H. 6 months ago on Google
    Lovely food, slightly pricey but definitely worth it. Such friendly staff and a lovely cosy atmosphere. You don't feel like you're down brook parade!

  • 5/5 Claire B. 7 months ago on Google
    Can't beat this place. I come here throughout the year as you know what you're going to get. Food is delicious, and the staff are brilliant. Recommend.

  • 5/5 Mariam N. 4 months ago on Google
    Great staff and usual good PE food. Good for kids too

  • 5/5 Harry S. 5 months ago on Google
    Great place, went there for a Birthday meal, and it was fantastic, gorgeous food, live music and dancing all night long , great evening.

  • 5/5 malcolm r. 5 months ago on Google
    Once again Nino and staff produced great food all served together, 12 of us and all enjoyed.

  • 5/5 Fami B. 5 months ago on Google
    Excellent food,exceptional service, warm atmosphere, lovely place for Italian cuisine


Call +44 20 8500 6080 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Small plates
    • ✓️ Healthy options
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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