Excelente atendimento. Deixo registrado aqui a minha satisfação com o atendimento recebido hoje, 04.03.2022. Dr Guilherme Carvalho, e tbm o radiologista Danilo. Exemplos de profissionais que sabem lidar com o público. Dialogam com o paciente, deixando o à vontade, e o informando a respeito do tratamento que estar sendo realizado. Parabéns a esses profissionais e à direção do hospital por tê-los em seu quadro pessoas competentes como os tais.

If you remove the people who provide services (security guards, support girls), what's left is pure arrogance for being in high positions. They accuse, lie, raise hell and then simply send people away as if they were trash. Inhumane is a good word to describe HTO management.

Friendly and fast service.

Terrible service, they told me the price in person, as soon as I was filling out the form they changed the price, and the reception said it wasn't his fault, because he doesn't work there, he went to cover for a colleague, lack of professionalism, lazy, whatever. that, just look at the system before reporting.

Bad experience... On Sunday I had a fall and fractured my elbow and I rushed to this hospital thinking it would be better... I received no emergency care, no employee to manage the situation and after much insistence they informed me that the doctor was in surgery and was the only professional available at the hospital. Sir with an emergency hospital has a single professional and treats a client, it was a private payment if not an agreement...I left in search of another location and thank God I was very well attended to in Santa Emília by Dr. Osvaldo Cerqueira. Review emergency protocols and team training in case a patient arrives with a fracture, which was my case...And private care was requested and not an insurance plan. Review emergency protocol and training the entire team on how to manage a patient who arrives with a bill

The imaging department has poor service because they do not respond to our messages. I don't live in Feira, I contacted them on a Thursday morning to schedule an exam urgently and they didn't respond to me. I spent the whole of Thursday and Friday trying. The person I spoke to did not provide complete information. I insisted a lot. Finally, when I practically begged via Whatsapp message, they responded to me on Monday and scheduled the exam.

With wonderful doctor experience. He explained everything and asked for tests. At reception it was a terrible experience. Receptionists on their cell phones and on top of that they forgot to give me back my license. No, you forgot, according to protocol, you should have gone back to sign the plan guide and get the document. In addition to the protocol being surreal, I didn't have this information, unfortunately.

Atendimento péssimo! Não por conta dos profissionais, apesar de contribuírem para tal, mas por conta da falta de uma administração preocupada com a clientela. Apenas um médico para atender todos os pacientes do dia. O paciente tem que segurar sua dor por mais de horas, até as filas das prioridades são grandiosas. Precisam rever esses atendimentos.

Atendimento demorado, desorganização pacientes que chegaram após foram atendidos na frente, uma médica plantonista muito lenta no atendimento. 5h de relógio de aguardo.

São anjos vestido de médicos.Passei uma experiência com meu filho terrível, Graças a Deus ele foi transferido para o hto. O hospital nos acolhei muito bem.Atendimento maravilhoso

(Translated by Google) Excellent medical care, he was objective, asked for a specific exam, and gave an immediate diagnosis. My father saw an orthopedist, Dr. Marcos. Super nominate. However, the service via zap leaves a lot to be desired, they are answers without complementation. For me, the ideal is in the first contact to inform specialists with values ​​and days of service. Because nowadays agents are looking not only for price but also for reference. (Original) Excelente atendimento médico, foi objetivo, pediu exame específico, e deu diagnóstico imediato. Meu pai passou com ortopedista doutor Marcos. Super indico. Porem o atendimento via zap deixa muito a desejar sao respostas sem complementação. Pra mim o ideal é no primeiro contato ja informar especialistas com valores e dias de atendimento. Porque hoje em dia agente busca nao so preço mas tambem referência.

(Translated by Google) It's 24 hours a day. Thank God I've never needed the services there, but I found out that it is a reference in Feira de Santana in its specialty. (Original) É 24 horas, Graças a Deus ainda nunca precisei dos serviços de lá porém fiquei sabendo que e referência em feira de Santana na sua especialidade.

(Translated by Google) Emergency service, private, we arrived at 10:30, the form was filled out at 11:10 and we still haven't been attended It's 11:34 (Original) Atendimento de emergência, particular, chegamos 10:30, a ficha foi preenchida às 11:10 e ainda não fomos atendidos São 11:34

(Translated by Google) Every time I go to the hto I feel like I'm at home. My mother and I were treated by Dr Themistocles, the best orthopedist in the area. I had surgery with Dr Remilton just for gratitude. Everything was excellent. Ana Elvira, a wonderful gynecologist who helped me along with Dr. Remilton not to lose my uterus due to my fibroids. Only gratitude! (Original) Todas as vezes que vou ao hto me sinto como se estivesse em casa. Minha mãe e eu fomos atendidas por dr Temístocles o melhor ortopedista da região. Fiz uma cirurgia com doutor Remilton só gratidão. Tudo foi excelente. Ana Elvira maravilhosa ginecologista que me ajudou juntamente com doutor Remilton a não perder meu útero devido aos miomas que tinha. Só gratidão!

My experience there at HTO is that it is a great place for emergency care on a daily basis.

(Translated by Google) This hospital has already provided, today after the change, it doesn't have the same addendum, it's terrible. (Original) Esse hospital já prestou ,hj depoes da mudança, não tem o mesmo adendmento está péssimo.

Alguém pode atender nesse setor de internamento,por agente liga e parece que não tem ninguém lá, não quer trabalhar pede para sair,só de outra cidade e ninguém atende um telefone .

Whatsapp deles para marcar consulta médica serve para nada!! Passei o dia todo tentando marcar uma consulta hoje e nem me responderam!! 👎🏼

Péssimo atendimento. Simplesmente não respondem na marcação pelo whatsapp. Pergunto, daí perguntam a especialidade e plano, respondo e simplesmente não respondem mais nada. Tá parecendo que a gente tá pedindo favor a eles. Desisti de marcar e vou procurar outro.

Péssima não indico para ninguém, os fisioterapeuras preguiçosos, entregam o material para os pacientes, e ficam lá dentro conversando, ou nas redes sociais.

Pesimo atendimento. Atendetes não procuram saber iformaçoes dão informaçoes pela metade. Tive que vim trez vezes neste hospital pra ter uma informaçõe do que eu precisava.

Bom atendimento!

fui muito bem atendido,tratamento deexelencia,funcionariosmuito organizados tempodeespera o maisrapidopossivel

(Translated by Google) Excellent service, from the doorman to the doctor! I was delighted with the care, the speed of service, the empathy and preparation of the professionals. (Original) Atendimento de excelência, do porteiro ao médico! Fiquei encantada com o cuidado, a rapidez do atendimento, a empatia e preparo dos profissionais.

Ligo mas ninguém atende. Sempre rede ocupada. Precisa melhorar muito na comunicação e agendamento de consulta.

Alguém pode me dizer um outro número desse lugar? Porque estou com minha tia internada, não sou da cidade, não pode ter visita e não me ligam para da o boletim. Alguém me ajuda pq se eu for lá é bem capaz de sair presa!

Lately I've been experiencing problems and went to Hto, about the reception I don't have anything to say to this day, the staff is 10. However, the doctors leave a lot to be desired, they think they're kings, they have no empathy, they don't even spend 10 minutes with the person, they look at the computer and don't even pay attention. Don't examine or touch the person, the person feels worse than they already do. Health is a serious thing, I'm not here to defame it. But this is my rant and disappointment. Paying 150 to 195 for a consultation that doesn't take 10 minutes, doesn't examine you, or gives you much attention, I feel like I'm throwing the money away. Have more empathy, no disease chooses who gets it, it can get anyone from a street cleaner to a judge, from a patient to a doctor. Poor to rich.

The worst service in Feira de Santana in years! They never get better! They do not respect emergencies or priorities! Just a doctor meeting a large demand from patients! I do not recommend this service!

Terrible service via WhatsApp, they don't even bother to respond! Rating 0

Terrible service Bad accommodations Poorly educated professionals Insufficient information

Very cool