My husband was with my 1 year and 11 month old baby on 06/21/2021, where my daughter had had a fever, diarrhea for 3 days and had a secretive cough and tiredness for more than 20 days. My daughter has asthma History of hospitalizations The doctor, if I may refer to it as "DR." RODRIGO LAUDANO CRM: 24919 - pediatrician He didn't have the slightest competence to ask if I wanted an x-ray, or laboratory tests, he simply prescribed anti-allergy drugs for my daughter and floratil. The next day we took her to the hospital we always take her to in São Paulo, REDE DOR SAO LUIS HOSPITAL DA CRIANÇA, where x-rays and a blood test were promptly requested, my daughter was 91% saturated, tired, and guess what... with pneumonia. She is using antibiotics, corticosteroids and pumps... Dear doctor who confronted me, telling me to teach you medicine, I think you really need someone to teach you. I will be filing a complaint with the CRM and the hospital.

Still at the Unimed de Feira de Santana unit, I noticed some very significant points, in the treatment of the patient by some employees, I went through episodes in which professionals referred rudely to the patient, he presented some injuries which were caused by carelessness on the part of the staff. employees, due to the size the patient injured his foot and detail, being a diabetic person the injury ends up being dangerous. After leaving the ICU and in the apartment, some people who are part of the technical team do not perform their work the way it should be done and when others notice it, there is a difference between the way they deal with the patient and the work provided. Then in the ward, I notice the lack of structure in the ward where it has to be shared with 4 patients and 4 companions, where there is a lack of food, as some are entitled to it, others are not, the air conditioning is not working and after hours of requesting a control, the person responsible appears and He simply says he has nothing to do, nonsense. The bathroom still has a bad odor, with the pipes running a stinky liquid that emits a strong smell. Furthermore, there is no guidance policy regarding living and sharing the environment with other users.

The impression it gives is that some employees are in the wrong place. They should never be in a place where sick people arrive. A closed face, no patience, an arrogant look. To be more direct, they can be rude. Of course, each case has its exception. Good thing doctors aren't like that. Have you thought?

My 2-year-old daughter was admitted to the Unimed pediatrics emergency room an hour after a burn on her foot from a fireworm. The foot was swollen and purple. She was attended to by doctor RODRIGO LAUDANO. I didn't like the procedure at all. You enter the office and there is no chair for the patient to sit on. The doctor didn't have the slightest sensitivity seeing me standing with a child on my lap crying. I was attended to standing up, while I searched the Internet for how to proceed. He asked for some tests and just prescribed an anti-inflammatory drug Aliviun. The foot continued to swell, and he was unable to walk. I took her to her pediatrician the next day, who prescribed the correct medication, including antibiotics and anti-inflammatory drugs indicated for the wound. If it were up to him, my daughter would have a worse infection that could lead to something much more serious.

Worse than the unimed emergency, there are only SOME polyclinics. Terrible service, attendants and nurses or technicians (I don't even know why they don't even wear badges) are completely rude, the nurse saw my fiancée vomiting INSIDE THE SERVICE STATION, didn't even want to pick up the bag, and even said that if I wasn't there she would help. Worse than Unimed, I think it's just not having a plan, I don't know where Brazil's health will end up, public health is already bad, private health is getting worse every day.

The emergency receptionists are terrible, people arrive feeling unwell and don't even get a good night in return and they still look at you with a dirty look. The security guard was with my girlfriend telling her to wait at the reception, as there were two other companions in the room too and he only spoke to my girlfriend afterwards when I refuted asking why he didn't tell the other people to leave as well he said "who are they?" and I pointed out and he said "ah, I told them too" and how would he have said it if he didn't even know who it was? cynical. If the person with a companion was clearly not feeling well enough to be alone, after that he was still walking behind us, kind of chasing us to see if we were really leaving. I was wondering if the problem was because we were a couple of women... next time I'll record it! It's absurd for a person to pay so much for a health plan and not receive good care

I really enjoyed participating and publishing

Great

They schedule MRIs for midnight and other times in the early hours of the morning, under the justification that exams carried out during business hours are only for those who use the contrast. Exams scheduled for early morning put the lives of patients who need to travel at risk, even though they could normally be scheduled during business hours. Unfortunately, patients who are accredited by the Unimed network are subjected to such situations because they have no other alternative.

The hospital removed the space it had reserved for parking and, due to the renovation that is taking place, it is always very difficult to find a parking space on Av João Durval. So, now to access the emergency room or the exam area, it is necessary to park on one of the streets next to the hospital, as all of these streets are poorly lit and deserted, which makes the place dangerous even during the day. day. As for the service at reception and professionals, in my last visits, there is nothing to complain about.

Abaixa nota na qualificação não é atoa. Tempo De esperar pra atender um criança foi de 2 horas .pq não tinha médico. Quem reclama do atendimento do SUS é pq não conhece o da UNIMED

I was hospitalized for 20 days because of indorcaditis, the doctors who attended to me didn't pay me any attention, they didn't go to the nurse, but they signed the time sheet, with my blood pressure showing 9, the nurse wanted to give me blood pressure medicine, and I still laughed, i o infectious disease specialist left me deaf, this is absurd, I am harmed by the incompetent doctors at Unimed

(Translated by Google) All day calling to make an appointment without even being able to get through to anyone. I'm going to end up canceling this plan! What is the money I pay every month good for? (Original) O dia inteiro ligando para marcar uma consulta sem sequer conseguir falar com ninguém. Vou acabar cancelando esse plano! O dinheiro que eu pago todo mês serve pra quê mesmo?

Gestão, por favor! O plano não é barato, a única coisa que peço é ser bem atendido e que o profissional faça seu trabalho que é examinar o paciente e dar um diagnóstico. O ortopedista Márcio Diego Castro é horrível. Eu só queria um diagnóstico, ser avaliado e ter uma orientação de como resolver o problema na minha mão. É pedir muito?

(Translated by Google) I like it very much I am well attended I have no problem with Unimed. (Original) Gosto muito sou bem atendida não tenho nenhuma problema com a Unimed .

Que atendimento horrível e descaso da equipe, pior que SUS. Um plano tão caro e deixa a desejar o atendimento nesse hospital.Que arrependimento!

Orthopedist Vladimir Alexandre, CRM BA 13.220 and CRM PE 15.712. *** Guys, I went back to the doctor today and he was really good. I recommend him and I even apologized hahaha. But I'm good people, yes, I think he was stressed like me that day. Brigade.

I liked the service, I have nothing to complain about.