Boutique Nespresso Firenze image

Boutique Nespresso Firenze

Cafe Coffee store Coffee machine supplier

International chain selling its own line of coffee, espresso makers & accessories for home brewing. People often mention coffee, service,


Address

Via dei Brunelleschi, 8-10/R/8-10/R, 50123 Firenze FI, Italy

Website

www.nespresso.com

Contact

+39 800 392 029

Price rating

$$ $$

Rating on Google Maps

4.30 (275 reviews)

Open on Google Maps

Working Hours

  • Friday: 9:30 am to 7:30 pm
  • Saturday: 10 am to 7:30 pm
  • Sunday: 10 am to 7:30 pm
  • Monday: 9:30 am to 7:30 pm
  • Tuesday: 9:30 am to 7:30 pm
  • Wednesday: 9:30 am to 7:30 pm
  • Thursday: 9:30 am to 7:30 pm

Featured Reviews


Frequently mentioned in reviews: coffee (9) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Andrew G. 1 year ago on Google • 164 reviews
    Wanted a coffee machine, frother and 100 capsules. Man gave a million reasons not to buy one and even held the door open for me when we left. Total waste of time. Additional edit: Contact me on +35699747697 if you want to discuss, not give me a generic bot-chat opportunity!
    1 person found this review helpful 👍

  • 1/5 Fred W. 1 year ago on Google • 22 reviews
    These coffee machines make great coffee. This particular store has terrible service though. Not recommended. Don’t waste your time here; buy the same machine and Nespresso coffee pods at an electrical appliance store instead.
    1 person found this review helpful 👍

  • 5/5 Emanuel B. 5 years ago on Google • 322 reviews
    Great store. They let you try the coffee and overall have a great time. Excellent

  • 5/5 U “UB” B. 5 years ago on Google
    Good
    1 person found this review helpful 👍

  • 4/5 Jamie S. 4 years ago on Google • 140 reviews
    Check in at the electronic kiosk just inside the doors. If you don't get a receipt, you might have to wait for service because they don't know you're waiting. So many choices. It's a real coffee snobs heaven.

  • 5/5 James L. 1 year ago on Google • 6 reviews
    Camille was awesome!! She helped my wife and I with choosing the best espresso and coffee for our machine. The prices are great and the service is even better. I highly recommend!!

  • 5/5 Emily and Tudor P. 11 months ago on Google • 4 reviews
    Great customer service. Sales associates were happy to offer a taste of their coffee even though we weren't looking to buy any. Grazie!

  • 5/5 Slobodan P. 4 years ago on Google
    The shop is located in a beautiful part of town and is very easy to find. The range is common for Nespresso boutiques. Staff very friendly

  • 5/5 Ardiola H. 6 years ago on Google
    Nice and Cosy shop. Very kind staff

  • 5/5 Pke M. 4 years ago on Google
    Tnx mr Jacopo, Great service!!

  • 5/5 effi t. 5 years ago on Google
    Good service

  • 4/5 Fulvio P. 5 years ago on Google
    Nespresso. What else?

  • 1/5 Fed A. 8 months ago on Google • 1 review
    Instead of talking to the client,flirting with women colleagues(i thought It was one of the managing personal,i guess so,but he was not wearing the name:not a tall dark-haired guy...). Anyways,i love Nespresso,but prefer buying online...
    2 people found this review helpful 👍

  • 1/5 Nathalie F. 6 months ago on Google • 1 review
    Yes,fake positive comments from girlfriends like that one from Deborah speaking about that Iaco...? Mine was about the managing people,I say... May be that's why a "pleasant experience". No other names pronounced in thousands of comments,guys LOL I told you, I prefer it online for sure. Make them learn avoid flirting(coming from managing people not going example)between each other ,while clients are waiting. Thanks... And compliments for a black woman sales person,sorry saying it like that and only now, without name:the only way I remember talking now,she was really pro!
    1 person found this review helpful 👍

  • 5/5 Gina F. 11 months ago on Google • 1 review
    The staff at this store were very kind and helpful. We spent about 10 minutes trying coffee and chatting with the woman who was helping us. It was a great experience!

  • 5/5 Hailey P. 11 months ago on Google • 2 reviews
    Incredible experience!!! Cecilia is the best ever! I feel like I made a new friend with her and she even made me an amazing cappuccino


Call +39 800 392 029 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✗ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Takeaway

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