1/5 Boca J. 1 year ago on Google
Went
there
after
church
today..
had
a
bad
experience.
I
ordered
hot
coffee
and
husband
ordered
iced
coffee.
The
menu
offers
'coffee'
at
$2.50.
Server
failed
to
tell
us
that
they
don't
have
iced
coffee,
but
they
have
the
specialty
cold
brew
coffee
($5).
She
brought
Cold
brew
for
him
without
telling
us
the
difference,
and
by
the
time
the
food
came
both
of
our
coffees
were
empty.
I
asked
if
we
can
have
more
coffee.
She
brought
me
hot
coffee
and
just
ignored
my
husband's
empty
glass.
When
she
came
back
around
later
we
asked
if
he
can
get
another
coffee.
She
said
the
cold
brews
don't
have
refills.
I
said
we
ordered
iced
coffee.
I'm
not
sure
she
understood
the
difference
(Iced
coffees
are
normally
the
same
price
as
hot
coffee
and
have
refills)
but
anyway
we
declined
the
refill
at
$5
a
pop,
and
she
just
left
my
husband
with
nothing
to
drink
the
rest
of
the
meal.
Even
if
he
had
ordered
the
cold
brew,
the
menu
doesn't
state
no
refills.
I
think
this
is
a
failure
on
the
servers
part
for
not
explaining
from
the
beginning
when
he
ordered
iced
coffee.
And
also
leaving
someone
with
an
empty
glass
their
whole
meal
and
not
acknowledging
it
since
there
wasn't
free
refills
on
that
drink.
As
a
former
server
myself,
this
was
a
very
a
frustrating
and
disappointing
experience.
Server
not
doing
their
job,
and
also
the
restaurant
not
being
clear
in
their
menu.
Not
the
best
experience
right
after
church
service.