3/5 Pramudithe (. 1 year ago on Google
If
you
dig
around
you
can
find
some
good
items
here
for
a
low
price.
But
unfortunately,
they
have
some
of
the
strangest
policies
that
I've
ever
seen
in
the
whole
world.
Strictly
No
Refund
Policy.
That's
how
the
management
has
trained
their
staff
to
act
even
if
it
was
their
fault!
I
bought
around
30k
worth
of
items
today
from
this
store
and
paid
for
the
whole
thing
while
one
of
the
employees
are
adjusting
the
belt
that
I
bought.
While
adjusting
he
found
there
were
some
issues
and
the
belt
cannot
be
adjusted.
So
he
went
upstairs
to
bring
another
one
but
unfortunately,
that
was
the
last
one
of
that
type.
But
he
brought
back
a
similar
one
and
it
was
all
good.
I
said
thank
you
and
I
was
happy
with
the
new
one.
This
is
where
the
problem
started.
While
he
was
looking
for
the
belt,
I
have
already
paid
for
the
whole
thing.
Then
after
he
came
back
with
the
new
belt
the
cashier
informed
me
the
new
belt
is
cheaper
than
the
previous
one
which
I
already
paid
and
there
is
some
balance
amount
but
they
can't
refund
it
as
it
is
the
store's
policy.
I
had
to
explain
to
them
that
the
broken
belt,
no
more
stocks,
non
of
them
are
my
faults
and
had
to
ask
them
to
call
their
management,
explain
the
problem
and
arrange
a
refund
ASAP.
Finally,
they
did
as
I
asked
and
after
10,
20
minutes
of
waiting
they
arranged
the
refund.
but
I
am
super
disappointed
about
their
management
strategies
and
not
sure
about
visiting
this
place
again.
P.S.
the
sales
guy
who
assisted
me
was
super
friendly
and
helpful.
The
employees
are
just
following
the
orders
from
their
upper
management
and
cannot
blame
them
for
this
issue.
Thanks
to
your
sales
person
you
are
getting
3
stars
from
me.
It's
not
the
employees.
It's
the
management
who
needs
training.
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