Stayed on a non-holiday Thursday night for 1x night, in Room 21 upstairs (non-Balcony room). Place is 2 stars, and this Rating is accurate. Air conditioner was cold, which is great. Check-in was easy, staff were very friendly, when pointed out an issue in the toilet, was fixed immediately by them. The window in my room, however, refused to close so was open all day and night (top part of the 2x part window); needs repair. Shared facilities which were clean. Close to beach. Would stay again for 1 or 2 nights max. Pub downstairs has nice food and was quiet after 10pm.

The meals are fantastic and very well priced 👍🏾 The atmosphere I find, is always friendly and inviting. It's hard to leave when the beers are flowing and the locals are so down to earth ✨️

Great place to stay for a one or two nighter. Came down from Brissy for a wedding and couldn't make the check out times but the staff were great at accommodating us and being flexible. Rooms were clean and small with decent shared bathrooms. Would come here again.

Went to have a nice cocktail with a friend I haven’t seen in years , and she completely ruined our experienced before we even sat down. We got told that they could do cocktails in the next door room, when we came in this lady was extremely rude; never been so disgusted by someone’s behaviour in my life. She gave us the rudest look saying that they aren’t open yet, and asked for our id even when she knew she wasnt gonna sit us. Despite sitting two people before us.

The room was shabby and run down. It had a broken locker and the furniture needs an upgrade. The toilet/shower multipurpose rooms are disgusting, because the drainage is terrible and the floors are usually wet and grimey—making them unpleasant to walk in. The hotel has a restaurant and bookies on the ground floor. The restaurant was good and has great staff, however the bookies attracts some less desirable personalities to the property—therefore attracting negative energy to the overall experience. I am giving two stars because the staff are very friendly and helpful, and the location is really good.

On the 2nd Dec I hosted my husband's 60th birthday party at the Coolangatta Sands Hotel. The venue was amazing and just perfect for our gathering. The function managers, Stacey & Kat, were extremely helpful and always answered my email inquiries promptly. I was organising this function site unseen from NQ so I was a bit nervous about the venue so I may have sent them a few emails. The food was excellent. The staff were very friendly, professional and excellent at their job. All in all we had a night to remember and I highly recommend this venue for your next function.

Tonight we ate in the bistro inside this pub called Kirabelle Kitchen. We ordered the $15 special of the day - Chicken parmigiana. It was excellent and very good value !! Could not fault it. Generous sized parmy, loads of chips and delicious fresh salad with tasty dressing. The lady staff member with the blonde curly hair and glasses was friendly and helpful- great service by her. Can highly recommend. Make sure you take your appetite with you - big meal

Do not stay here. Backpackers! Trust me! My firts time, a year ago, was great. The staff (Amelia) was amazing. Nice environment , met others backpackers. My second time in September, I was with My friend who was in the males room and in the middle of the night, a junkie that was in the Hostel, came into the room and tryed to abused him. And now, I come back for a couple of nights and there are 2 junkies, all day smoking, drinking, looking what u do and with who u are. I invited a friend to cook with me, and as the new rule is that u can not have Friends in the Hostel, they started to insult me "suck My a** and suck My d***" . I ran after the manager and he offer me a REFUND! I mean, I had to leave and the two totally aggressive and disrespectful people are still there. I was crying and they did nothing. Thanksfully there are cameras everywhere, so this is on record. Now I went to the police and they Will process. It is a shame that the management prefers that kind of people living here over people that come here to work and have a good experience.

A great local pub. The bistro food was pretty good and the service in the pub was great as well. Only slight complaint is that the service in the bistro could of been slightly bit better.

Good, reasonably priced meals and drinks. Not a fancy place, friendly staff, clean premises and service is nice and quick. Week night specials for the budget conscious diners.

Today we hired the function room for a wake & we would like to make a special mention to Cat (I believe) who went above and beyond to make the day special. She was empathetic, understanding and so kind. She continuously checked in with us throughout the day. Thankyou Cat for being so lovely.

Accommodations are way overpriced for the experience. Linens were moulded.unpleasant odour in accommodations area. Woken up by neighbours slamming doors repeatedly and yelling. Bar and restaurant is great with friendly helpful staff but I don’t recommend the accommodation at all

Had a delicious lunch. Did not stay in accomodation but the public areas are clean and maintained. Staff qere so good you could say each one owned the business.

Have been driving past for years. Went for lunch on a Wednesday. Two of us had the steak sandwich and one had wedges. Good serve of wedges and the steak sandwich was one of the best we've had. Prices very reasonable and really friendly staff. On our list for a return visit.

I went for the $15 parmigiana on a Friday, I was not disappointed. It was well worth the $15. Highly recommended.

This place is full of magic some real characters - would give it 5 star for the ambience & food - just such salt of the earth people here - enjoyed my short stay & congratulations on your 100th anniversary this year!! 💯👍🫶🙏

I really liked it. Very clean and specious. Good price quality. Location very good.

Good priced meals for what you get, drink prices not to bad and always have some good specials... Pokies seem to always get me there thought..lol 🤣

What a gem of a place with old style rooms but very private and extremely affordable for any traveller ...a shared kitchen with all the facilities a pro cook could use and central to shops and the beach! Def will be back for a hens or Bux night it's perfect too!!

Great service and lunch/dinner is amazing 👏

Worst place I have stayed! So noisey, aircon did not work. Food was terrible. And the bathroom was very unclean!!!

It was a good night out. Wasn't too crowded. Did have trouble finding womens toilets though as most had been closed and had to go round to one in bistro area. It was a single toilet!

I wish to commend Stacy and her team for the amazing service and food delivered to my friend's birthday party last night. Her service was five star and the food was spot on. I would highly recommend this venue and huge smiles from all that attended :)

Amazing! My husband & I had been stuck inside the past two days with two young kids while it rained all day. We stuck our head in the pub doors to suss out if it had a kids area, we were immediately greeted by a staff member who saw us with the pram and told us we were welcome into the restaurant area which wouldn't open for a couple hours to let the rids run around. We sat in the restart and were able to enjoy a couple beers while the kids had the whole area to run wild without disturbing anyone. Can't thank you enough!!

hostel has nice staff. hotel (bar) has great service and nice securities. will visit here again. i was recommended by local people to choose to stay here.

Attended a 60th birthday event last week...fantastic job to Julie ..Stacey and staff..food was so so good and the staff looked after us superbly ..great work guys..Annie

This place is a great location if you want to be a walk away from the beach or the shops the food is amazing I would eat there again 😋 😀

Such a nice clean and friendly atmosphere. the kids ate their meals and quietly enjoyed their free internet access while we finished our meals . for the amount of food you get and the quality it is really good value for money . they have daily specials along with their normal menus and they also have special dinner specials on particular nights . Also the PUB section is separate to the dining section.

Reasonably priced drinks, nice clean & tidy bar / beer garden area overlooking the ocean. A big plus for anyone who rides a motorcycle like myself is the motorcycle parking bays right out the front of the hotel & facing the beach, so you can have a 🍺 & keep an eye on your ride 🤙

Had dinner, slow cooked pork ribs, were incredibly dry. Had been totally overcooked, the sauce was nice, corn edible, potatoes were very old looking. Not game enough to try.

Does what it says on the tin, clean simple bed, nice commual verandah, friendly service. Only gripe was the shower water is broken. the lady warned me i might need to run it for 5 mins as they are due some hot water upgrades, but after 10 minutes it was still freezing cold so i had to have a cold one.

Food is great. Reasonably priced. Staff are super friendly. Has all of the facilities you would want.

$70 double. Room. Basic but shared tv room.Lady from reception desk had a great attitude and was very helpful. Will definately stay again. Right at the beach.

Staff were very friendly and helpful. However place was very loud,not somewhere you would go if you had to catch an early morning flight. Food quality was okay, but would eat somewhere else

Great rooms, really big common areas. All facilities. Very close to the beach and centre. (A little bit too much loudy on weekends)

A little gem The weekly special on a Wednesday is pasta It’s really good Pair it with a wine of your choice Viola Yes it’s great The service is excellent The pricing is reasonable for those of us on a budget and seeking value, yes the locals dine here Highly recommended

Over priced Queensland beer’s, my burger had a stale bun, over cooked parmy and kids fish and chips. We won’t be eating here again.

If you're looking for somewhere ultra clean with great amenities + a great communal area, this probably isn't the place for you. But if you want a place to stay that has just what you need, with extremely kind staff, in a brilliant location at a really cheap price -- this place was great. I stayed in a shared dorm. Despite the pub downstairs getting loud and rowdy at night, the rooms themselves were really quiet once closed up. I was comfortable here and felt safe. I'd definitely stay again!

Booked a room for me and my daughter ages ago and when in reception they notified me that no Under 18 is allowed to stay. Ruined the logistics of the weekend. I'm not killing the messenger as the staff was very friendly. This information should be clearer!!! There is no Info about this during the whole booking process!!! "Adult" age cut should be fully specified as for majority of accommodation (for price purposes) will consider any over 12 as an adult...

I was at this place for a function last weekend. All I have to say is the service we had was disgusting. Not a smile, not a word spoken to us, just dirty looks and extremely unfriendly service, 1 bar staff in particular, but overall the service was terrible. I work in customer service and I know how important it is to have staff with good customer service, I’m no expert but it’s just common sense. A simple “hey what can I get for you?” would of been appreciated.

Fantastic stay at the Sands. Everything you could need or expect is achieved by the outstanding team who work there. Great location, great facilities and the price was value for money. Highly recommended