Paula made this tour very special, she is so full of energy and fun, probably from eating too much chocolate at work all day! As the only English speaking guide she welcomed me, took me on a tour of how chocolate is made, an opportunity to make my own chocolate gift, then a history tour time machine showing how the Aztecs from Mexico dominated, and how the Portuguese met with the indigenous people of Brazil. There is a cafe so sampled a hot chocolate, which was so thick compared to normal drinking chocolate, that if you left it a minute it develops a skin like custard. The footprints towards the toilets amused me that if your feet are pointing in like that you've maybe missed your chance! There is a gift shop where you can buy a variety of chocolate products. Thank you Paula and enjoy your Christmas gift.

(Translated by Google) CAUTION!! I bought several chocolates and when I got home, several were missing. The flow of the store is horrible, first you leave your purchases in the basket at checkout 1 and make the payment, then you need to go to checkout 2 to pick up your purchases (In short, you pay at one checkout and withdraw the product at another) in the meantime, they ended up with half of the chocolates I had bought, too bad I only noticed the lack when I got home. In addition, the store is very disorganized and expensive, chocolates are not those things, conventional standard, not worth the money paid (and lost). (Original) CUIDADO!! Comprei diversos chocolates e quando cheguei em casa, estavam faltando vários. O fluxo da loja é horrível, primeiro você deixa suas compras na cestinha no caixa 1 e efetua o pagamento, depois, é necessário seguir para o caixa 2 para retirar as compras (Resumindo, paga em um caixa e retira o produto em outro), nesse meio tempo, acabaram ficando com metade dos chocolates que eu havia comprado, pena que só reparei a falta quando cheguei em casa. Além disso a loja é muito desorganizada e cara, os chocolates não são lá essas coisas, padrão convencional, não vale o dinheiro pago (e perdido).

Don't buy tickets for the tour( not even suitable for children)! In fact don't go here at all. 5 €/USD for a chocolate bar is wishful thinking.

Good chocolate factory. Kids can make own chocolate by choosing several type of shape and topping.

Good chocolate, but they need to change the location of the toilet.

Nice little visir, did also tour for extra RS 25 Very quick tour of production facility, and then it s like every park, no difference. Nice shop at the end

good place to visit your kids. fun to know history of chocolate. And the restaurant was awesome! grape ice cream was best ice cream in my life.

Buy sugar, it is cheaper. And sugar is what you mostly get in the kingdom of chocolate. Sugar , not chocolate, If that is what you want, enjoy!

R$18 entrance to see the history of chocolate. Not bad compared to the wax museum where nothing looks like no one! The toilets are a long walk from the cafeteria...looongest walk inside any place I know. Chocolate not that cheap considering you are buying from source...but hey, 200 reais later, if the girls love you for it...then why complain!

Show

(Translated by Google) Sensational ... 👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼 (Original) Sensacional...👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼

(Translated by Google) It's all very beautiful, but the value of the chocolate is much higher than that of the competitor that is right next door and the quality of the chocolate is very similar. (Original) É tudo muito lindo, mas o valor do chocolate é bem mais alto do que o da concorrente que fica logo ao lado sendo que a qualidade do chocolate é bem semelhante.

(Translated by Google) Very good chocolate! Very creamy (Original) Chocolate muito bom! Bem cremoso

(Translated by Google) I loved too much (Original) Amei de mais

(Translated by Google) Wonderful place Hummmmm delicious !! (Original) Lugar maravilhoso Hummmmm delicioso!!

(Translated by Google) Excellent place (Original) Excelente lugar

(Translated by Google) Beautiful place (Original) Lindo o lugar

(Translated by Google) Caracol chocolate is different! (Original) O chocolate do Caracol é diferenciado!

(Translated by Google) Very expensive chocolates and below expectations. There is nothing much, in the place. (Original) Chocolates muito caros e abaixo das expectativas. Não tem nada de mais, no local.

(Translated by Google) Very good, well diversified (Original) Muito bom, bem diversificado

(Translated by Google) Wonderful ... and the chocolate even more !!! Yeah (Original) Maravilhoso... e o chocolate mais ainda!!! É😍

(Translated by Google) Good variety of chocolates and fair price. (Original) Boa variedade de chocolates e preço justo.

(Translated by Google) The tour was really cool, everything was done well, but there could be more attractions and chocolate tasting. (Original) Foi bem maneiro o passeio, tudo bem feito, mas poderia ter mais atrações e degustação de chocolates.

(Translated by Google) Chocolate top (Original) Chocolate top

(Translated by Google) Great place to take children. (Original) Lugar ótimo para levar crianças.

It was okay. The starting of the tour took too long to begin. I expected more.

It is well maintained and have nice landscapes besides the poor craftsmanship on some action figures, the dinosaurs are well executed. Nice for kids.

Acceptable experience for kids and quite poor for for adults ($18 adults, 9 kids). Coffee and patisserie sucks. Caracol Chocolates are way below standard.

Top...

Top!

Great for a quick family distraction

Amazing chocolate 🍫!

(Translated by Google) Very cool, reasonable price (Original) Muito legal, preço razoável

Nice, I don't think that they should charge the entrance, but

The tour is disappointing. All in Portuguese. Doesn't show the chocolate production and no tasting included.

Top d+

Another nice place to visit and buy some chocolates in Gramado. Nice decoration, specially for kids.

Show

Wow chocolates. Cost on higher side but must visit place

Delicious.

(Translated by Google) Incredible place (Original) Lugar incrível ♥️

(Translated by Google) Very beautiful place. stunning landscape (Original) Lugar muito bonito. paisagem dislumbrante

(Translated by Google) Very tasty chocolate, but high prices. (Original) Chocolate muito gostoso, mas preços elevados.

(Translated by Google) Well ... expensive ..... (Original) Bom...caro.....

(Translated by Google) Very good! But very expensive (Original) Muito bom! Mas muito caro

(Translated by Google) Great (Original) Otimo

(Translated by Google) Very good chocolates (Original) Muito bons os chocolates

(Translated by Google) very good but it's too expensive p krl sfdkkkkkk (Original) mt bom mas é td caro p krl sfdkkkkkk

Top

(Translated by Google) Very good the place and presentation of the history of chocolate. I recommend. (Original) Muito bom o local e apresentação da história do chocolate. Eu recomendo.

(Translated by Google) It's not worth it, everything is very old and they just want to sell the tour through the history of chocolate, the rest is abandoned. (Original) Não vale a pena, tudo muito antigo e só querem vender o passeio pela história do chocolate, o restante está abandonado.

(Translated by Google) Everything perfect. (Original) Tudo perfeito.

(Translated by Google) Very good, especially for children, very cool to see the history of chocolate deciphered by the visitors themselves. (Original) Muito bom, principalmente para crianças, muito legal ver a história do chocolate decifrada pelos próprios visitantes.

(Translated by Google) Terrible!!! They said that they had tastings, but there was only a chocolate with pepper that only one person ate, had to pay the part to make their own chocolate. Small place and very expensive for nothing ..... Only chocolate place in Gramado that doesn't offer tasting .... I don't recommend .... (Original) Péssimo!!! Falaram que tinha degustação, mas só teve um chocolate com pimenta que só uma pessoa comeu, tinha que pagar a parte para fazer seu próprio chocolate. Pequeno lugar e muito caro pra nada..... Único lugar de chocolate em Gramado que não oferece degustação.... Não indico....

(Translated by Google) It's cool for those going with children (Original) É legal pra quem vai com criança

Top!

(Translated by Google) a lovely aroma with great chocolates (Original) um aroma encantador junto a otimos chocolates

(Translated by Google) The inaccessible bathroom (Original) O banheiro inacessível

(Translated by Google) They charge to enter the factory. (Original) Cobram para entrar na fábrica.

(Translated by Google) Beautiful, good service but prices are unrealistic (Original) Bonito, atendimento bom mas os preços estão fora da realidade

(Translated by Google) Gramado is a charming and welcoming city, but I have never been so poorly received and cared for in my life. Bad place. I'm from São Paulo SP (Original) Gramado é uma cidade encantadora e receptiva, porém nunca fui tão mal recebido e atendido em minha vida. Péssimo lugar. Sou de são Paulo SP

(Translated by Google) I loved this place, the people are polite and attentive, my children made their own chocolate, the path of the history of chocolate is charming. Love (Original) Eu amei esse lugar, as pessoas são educadas e atenciosas, meus filhos fizeram seu próprio chocolate, o caminho da história do chocolate é encantador. Amamos

(Translated by Google) If you went once, it was all .. It needs to change and innovate to continue attracting the tourist who has already visited the place. (Original) Se você foi uma vez, foi todas.. Precisa mudar e inovar para continuar atraindo o turista que já visitou o local.